Market Manager

Market Manager

Chillicothe, Ohio

Buckeye State Bank is an employee-owned, member-centric community bank, creating Raving Fans through exceptional service. With our exciting growth and expansion, we are looking for qualified, energetic team members to implement and achieve our Vision of The Bank of Tomorrow.

Due to our successful growth, BSB is seeking a qualified, experienced Market Manager four Chillicothe, Ohio market. The Market Manager is a leadership role in the management and public relations efforts for the Central Ohio region. This position is responsible for overall success of all the Retail outlets in Chillicothe and Bainbridge, Ohio, which includes meeting your financial and service targets. You are responsible for maintaining standards – including all Buckeye State Bank practices and procedures, maximizing margin potential and identifying and implementing new products and service offers while maintaining the highest level of service.

RESPONSIBILITIES:

• Meet or exceed volume/production and profitability goals for the assigned market by business development and managing lending staff within the assigned market.
• Direct and oversee the production activities of the staff in the market.
• Leads implementation of the market’s marketing programs to support market strategies and initiatives.
• Business development of loans and Bank product and services referrals to other lines of business
• Serve on various Bank committees.
• Provide excellent customer service to existing and potential clients and internal stakeholders.
• Create an enjoyable customer experience which exceeds customary standards and service levels.
• Responsible for staff hiring, development, coaching, performance management, recognition, and disciplinary actions.
• Ability to manage a budget, analyze and interpret business financial statements.
• Seamless customer journey through training, developing, and leading by example.
• Based on the location within a market, may be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required
• Responsible for liaising with Marketing and Sales to initiate and implement promotions and events within the market.
• Maintain an overall 95% client satisfaction rating.
• Other duties as assigned

KEY COMPETENCIES:

• Effective Leadership Business Development Relationship building
• Compliance and regulatory focused.

QUALIFICATIONS

• 3+ years of banking experience in a supervisory role
• 2+ years of retail sales and customer service experience
• Kowledge of bsuiness development loans and other bank products
• Bachelor’s degree
• Valid driver’s license with reliable transportation

PREFERRED QUALIFICATIONS

• Current NMLS license
• Bachelor degree in business administration, finance, or related field

BENEFITS

• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Holidays
• 401k plan
• Health Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term and Long-Term Disability

Essential Functions:

• Sitting or standing for extended periods of time.
• Ability to move around the various work locations freely Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Must be able to operate a motor vehicle.

BUSINESS TRAVEL

Travel will be required between bank locations.

Buckeye State Bank