People + Culture Manager

General Summary of Duties:

The primary function of the People + Culture Manager is to coordinate HR policies and programs with emphasis on the internal communications, events, strategies, and initiatives that drive increased Team Member engagement. In addition, the position works closely with the Director of People + Culture in developing, implementing and evaluating ongoing HR policies, programs, functions and activities that support the achievement of company goals.

Examples of Duties (includes but is not limited to the following):

• Maintain compliance with state and federal employment laws as well as company policies and procedures
• Maintain positive employee relations ensuring union-free environments, including the identification of breaches of culture/values that impact the work environment
• Investigate employee relations issues and partner with managers for resolution
• Oversee and/or conduct new employee orientation, training, including management development training in HR related areas (interviewing, coaching etc.)
• Ensure Internal Guest files are maintained in accordance with company policy
• Assist with benefits enrollment
• Support the facility safety programs, including training and OSHA relations
• Participate on safety committees
• Investigate accidents and maintains OSHA log
• Manage worker’s compensation claims
• Represent company at unemployment hearings and other employee-related proceedings
• Develop and implement ongoing policies, programs and procedures to foster understanding of and improvement in management, supervisory, and/or employee relations
• Manage Internal Guest intranet, including recommending new functionality, design and managing its rollout
• Manage Internal Guest intranet, publications, including story development, copywriting, editing, publication and delivery
• Build strong network of correspondents and internal news sources from all divisions/departments
• Support development of JW Marriott Nashville responses to specific issues and events and help develop proactive responses to key issues, e.g., regulatory changes, company policy, crisis communications
• Draft organizational announcements for all leadership new hires and promotions
• Writes People + Culture communications, including compensation and benefits, rewards and recognition and leadership development in support of the company’s business strategy
• Develop messaging and themes to educate employees about the company’s mission, its business strategies, products and services, and the industry
• Measure effectiveness of internal communication plans, strategies, channels and initiatives
• Develop, implement, and roll out Employee Engagement Survey
• Coordinate and execute Internal Guest events
• Manage and coach Training & Performance Development Manager
• Ensure Company compliance in all employment law matters as they relate to the pre-employment, interview, application, and hiring process
• Perform additional duties and projects as assigned

Position Requirements:

• Ability to speak, read, write and understand English
• Professional demeanor appropriate for a luxury environment
• 4 years’ experience in a Management role in Human Resources, Management Operations, or related professional area
• Strong HR Generalist experience with specialized expertise in Training and Development
• Significant change management experience in large complex organizations is desired
• Exceptional written and oral communication skills
• Substantial communications knowledge to inform decisions and advice/recommendations to HR and business leaders
• Familiarity with a broad range of communications technologies
• Ability to effectively give audiovisual presentations and use graphics
• Superior teamwork and collaborative skills
• Ability to coordinate and manage cross-functional projects
• Ability to multitask and manage
• Experience with interconnected communications projects
• Experience in writing and editing communications documents
• Dealing with Ambiguity
• Drive for Results
• Timely Decision Making
• Interpersonal Diplomacy

Education:

• Associate Degree in Human Resources, Communications, or related major preferred
• SPHR or PHR certification preferred
• Bilingual preferred

JW Marriott Nashville