Our client is hiring a Senior Client Success Manager to join a rapidly growing Client Relationship Management group. Successful candidates will be a client-focused professional who is passionate about providing a world class service experience. The Senior Client Success Manager will develop and drive the account strategy for some of the world’s best brands. You will manage a portfolio of key clients, ensuring they consistently exceed revenue and profit targets, whilst also ensuring that the company are delivering and meeting clients expectations.
Responsibilities
- Manage and drive a growth-focused account strategy for your book of business in partnership with sales, marketing, product and other internal stakeholders.
- Cultivate trusting client relationships at all levels as a Business Partner and Subject Matter Expert, demonstrating the companys value through enrollment of all relevant solutions and programs and minimizing churn.
- Engage in productive communication through business reviews with clients and internal stakeholders
- Monitor and analyze client performance including forecasts, trends and KPIs, communicating the relevant impact to internal stakeholders.
- Develop the roadmap of strategic initiatives in the areas of growth, innovation, service, profitability, and cost optimization.
- Proactively partner with relevant internal functional owners to ensure overall performance to client contract, SLA’s, and business goals.
- Play key role in contract renewal process
- Represent the voice of the client and ensure that client issues and escalations are dealt with in a timely and efficient manner
- Identify and lead internal projects to promote best practices across the Customer Success Organization
- Coach and mentor junior members of the team
Qualifications
- 7-10 years of relevant business or professional experience.
- Demonstrated account management discipline, process development, issue resolution, data analysis and driving growth preferred
- Excellent relationship building and influencing skills, with internal and external stakeholders
- Deep ecommerce knowledge across:
- Demand generation & management
- Reporting & Analysis
- Technology platform
- Logistics
- In-depth knowledge of the B2C eCommerce industry within an on-line retail or brand environment preferred.
- Knowledge of ecommerce user experience best practices, data and analytics, and ecommerce operations.
- Strong business acumen and commercial skills, with demonstrated client contract management success (development and negotiation).
- Experience leading strategic planning workshops with Clients to determine future road-map schedules for a breadth of client solutions.
- Excellent written and oral communication skills
- Strong reporting and analysis skills to drive actionable insights and growth recommendations
- Demonstrated ability to thrive in a fast-paced environment and act with a sense of urgency in client issue resolution
- Undergraduate degree in applicable field and/or relevant work experience
Professional Search Network
Related jobs:
Job Description
A UCLA Extension Advanced Filmmaking Workshop thesis project is seeking crew members for an upcoming comedy-drama short film shooting in Los Angeles. The production will film across two interior locations and is looking for experienced professionals as well as early-career crew members for a variety of behind-the-scenes roles. While this is an unpaid student production, selected crew will receive screen credit, meals, and covered production expenses.
Job Responsibilities
- Perform duties for your assigned crew position during production.
- Collaborate with the director and department heads on set.
- Help maintain a professional and efficient production environment.
- Be available for one or both scheduled shooting days, depending on the role.
Requirements
- Crew positions include:
- 1st Assistant Camera (experienced)
- 2nd Assistant Camera / Camera Production Assistant
- Gaffer / Key Grip
- Production Sound Mixer with Boom Operator
- 1st Assistant Director
- Hair and Makeup Artist
- Art Department / Set Dressing
- Production Assistants
- Intimacy Coordinator
- Behind-the-Scenes Photographer
- Composer
- Experience required for select technical positions.
- Early-career applicants are encouraged for Production Assistant and 2nd AC/Camera PA roles.
Compensation
- Unpaid opportunity.
- Screen credit provided.
- Meals on set included.
- Production expenses and expendables covered.
Job Description:
Eden Pictures is seeking passionate crew members to join its team for the Nashville 48 Hour Film Project, taking place August 14–16 in Nashville. Whether you’re a college student looking for hands-on production experience or a filmmaker eager to collaborate on a fast-paced project, this is an opportunity to help create a film from script to screen in just 48 hours.
Job Responsibilities:
- Assist with film production during the 48 Hour Film Project.
- Collaborate with the cast and crew throughout the production.
- Perform duties specific to your assigned crew position.
- Help ensure the project stays on schedule over the production weekend.
Requirements:
- Open to applicants for the following crew roles:
- Gaffer
- Grip
- Sound Mixer / Boom Operator
- Production Designer
- Props Master
- Production Assistants
- Stunt Coordinator
- Passion for filmmaking and collaboration.
- Available August 14–16 in Nashville.
Compensation:
- Meals provided.
- Opportunity to build your portfolio.
- Network with industry professionals.
- Gain hands-on filmmaking experience.
Job Description
A paid commercial production is hiring local film crew professionals for an upcoming shoot in the Midland/Odessa, Texas area. The production is seeking experienced crew members across multiple departments, making this an excellent opportunity for industry professionals looking to work on a commercial production with a collaborative team.
Job Responsibilities
- Perform the duties associated with your assigned production crew role.
- Collaborate with department heads and crew members throughout the commercial shoot.
- Maintain professionalism and follow production schedules and safety guidelines.
- Be available for the full production period.
Requirements
- Must be local to the Midland/Odessa, Texas area.
- Available for the scheduled production week.
- Experience in one of the following roles:
- Key Grip
- Grip/Swing
- Production Designer
- Wardrobe Stylist
- Hair/Makeup Artist
- Production Assistant
- Camera Production Assistant
- Apply only if qualified for the desired position.
Compensation
- Paid commercial production opportunity.
- Work with a professional production crew.
- Gain valuable experience on a commercial shoot.
Job Description
A film production is hiring experienced local crew members in the Salt Lake City, Utah area for an upcoming production. The team is seeking skilled professionals with experience in film, television, commercial, or documentary productions. This is a local hire opportunity for crew members who can work efficiently in a fast-paced production environment.
Job Responsibilities
- Perform duties based on your assigned production role.
- Collaborate with the production team throughout filming.
- Maintain a professional attitude on set.
- Arrive prepared with required equipment when applicable.
- Support efficient production operations during the shoot.
Requirements
- Local to the Salt Lake City, Utah area.
- Previous experience in film, television, commercial, or documentary production.
- Professional work ethic and ability to work efficiently on set.
- Sound Mixer applicants should include an equipment list.
- Submit your resume, relevant production credits, day rate, contact information, and equipment list (if applicable).
- Use the subject line: Salt Lake Crew – [Position] – [Your Name].
Compensation
- Paid crew opportunity.
- Compensation based on position and day rate.
- Local hire only.
Job Description
The Social Golf Association, in partnership with Fairway Fund, is expanding its creative team and hiring talented professionals across multiple creative and digital media roles. This opportunity is ideal for individuals passionate about content creation, design, and community engagement.
Job Responsibilities
- Fulfill responsibilities based on the selected position.
- Collaborate with the organization’s creative and marketing team.
- Produce high-quality digital content and creative assets.
- Support brand growth and audience engagement.
Requirements
- Relevant experience for the position being applied for.
- Strong communication and collaboration skills.
- Available positions include:
- Community Manager
- Graphic Designer
- Content Creator
- Content Manager
- Videographer
- Photographer
Compensation
- Compensation not specified.
Job Description
A local media and storytelling team is hiring a full-time Creative Producer to help shape engaging stories that connect Las Vegans to their city. This role supports content development across audio and digital platforms, working closely with the team to plan, produce, and deliver compelling local storytelling. Candidates must live in the Las Vegas metro area and be excited about community-focused content.
Job Responsibilities
-
Develop, pitch, and produce local story ideas for audio and digital platforms.
-
Coordinate production logistics, including scheduling, planning, and managing deliverables.
-
Support recording sessions and help guide content structure from concept to final output.
-
Collaborate with hosts and internal team members to ensure content aligns with editorial goals.
-
Maintain organized workflows and timelines for ongoing content production.
Requirements
-
Must live in the Las Vegas metro area.
-
Experience producing audio, podcast, or digital content (professional or comparable experience).
-
Strong storytelling instincts and knowledge of local culture/community interests.
-
Excellent organizational skills and ability to manage multiple deadlines.
-
Comfortable working collaboratively in a fast-paced content environment.
Compensation Details
-
Compensation details are not listed in the post (to be provided during the application process).
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities
