Position Title: Senior Product Manager – Software
Job Description
Texada Software is seeking a Senior Product Manager to help define the future of Texada products by understanding the needs of our customers, and working with our development teams to meet those needs with technology. In this key role, we are seeking someone who enjoys thinking about the people who will be using our products. They seek to understand use cases, and build things that will feel familiar and easy to use, even in a complex business environment. In this cross functional role, you be working on the sales enablement tools for the heavy equipment industry such as industrial CRM, quoting, and order tracking tools.
Work location and travel This position is remote/work-from-home, but prefer candidates in the Greater Toronto Area due to our employee base in the Mississauga and Kitchener areas.
What we are hoping to find in your background
- 7+ years of relevant experience, plus at least 4 years experience as a Product Manager; preference with complex B2B products
- In depth engagement with software customers in a product management, customer success, services, support, or other roles
- Intermediate to advance skills working with CRM or a sales enablement tools
- Experience with the rental, heavy equipment, or the construction industry is highly desired
How to grab our attention
- You have influenced or lead the product roadmap and have brought a commercially successful product or product module from idea to market success
- You have successfully managed to grow usage and ARR of a complex, mature product
Competencies for Success
- Analytical and Critical Thinking: Review and manage data with strong attention to detail; combine facts with likely possibilities; articulate and resolve complex problems
- Quality Focused: A recognition of the value of doing things the right way; having a high sense of integrity and thoughtfulness in your actions
- Action Oriented: A bias for action, when you see a problem, you solve it using your technical savvy and internal resources
- Excellent written and verbal communication: Presents oneself clearly and articulately when speaking, assuring that others fully comprehend the intended message; Uses appropriate grammar tailored to the audience
- Customer Service Orientation: Positive attitude and an awareness and willingness to respond to customers to and meet their needs, requirements and expectations; Active and empathetic listening; Clarifies customers’ needs or expectations, when doubt exists; Provides a timely response to customer’s complaints, feedback and comments; Actively inform customers of intentions.
Desired Personal Attributes
- You are someone with an insatiable curiosity to learn, someone who refuses to believe “no, we can’t do that” is an acceptable answer to a question.
- You work diligently each day to positively impact the product, our customers, our users, and the company
- You think technology can help change the world – and might read Techcrunch and/or VentureBeat, and have ambitions to perhaps start your own company some day
- You have the ability to influence people cross-functionally
- You think automation is important – and seek out processes, systems and tools that enable better decision making with minimal re-work
- You usually don’t immediately know the answer to everything – but you are adept at using tools and seeking opinions to get the right answer
Who you will be working for
Texada Software is building a technology-driven company to better service the hundreds of thousands of construction contractors and field service businesses around the world. Our mission is to provide a seamless combination of technology built on a unique platform that delight and empower our customers to help build a better world. We are a rapidly growing company consisting of a group of bright and passionate folks who are looking to dramatically change and improve the nature of the construction and field service. Please visit us atwww.TexadaSoftware.comfor additional information.
Our Core Values
- ENGAGEMENT – We value passion, dedication and growth.
- LEARNING – We value learning, not genius. We expect everyone arriving to be ready to learn.
- PUSHING FORWARD – We value individuals and teams who stretch beyond their comfort zones and take reasonable risks. We constantly ask questions to drive innovative solutions.
- PROCESS – We value process. We value scalable solutions. We value continuous improvement as we strive toward excellence.
- LIFTING EACH OTHER UP – We value teamwork. Our success is centered on individuals and teams who engage in a wholehearted and thoughtful way to support each other
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identify or expression, or veteran status. We are proud to be an equal opportunity workplace in hiring and growth opportunities.e, and Slack
Texada Software
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