ABOUT JAPAN HOUSE LONDON
Japan House London is a cultural destination offering guests the opportunity to experience the best and latest from Japan. Located on London’s Kensington High Street, the experience is an authentic encounter with Japan, engaging and surprising even the most knowledgeable guests. Presenting the very best of Japanese art, design, gastronomy, innovation, and technology, it deepens the visitor’s appreciation of all that Japan has to offer. Part of a global initiative led by the Japanese Ministry of Foreign Affairs, there are two other Japan Houses, one in Los Angeles and the other in São Paulo.
PURPOSE OF THE ROLE
The Retail Marketing Manager will be responsible for developing and then delivering all elements of a retail marketing strategy with the aim of driving sales in the physical and online Shops at Japan House London. This fast-paced role will cover a wide range of tasks such as social media strategy and posting, planning and creating revenue-driving email marketing working with agencies and media outlets on paid advertising, coordinating the creation of artwork and adverts, reporting to senior management on results and adjusting the strategy according to results
Working with the Marketing & Communications Team, you will understand the need for an integrated approach and team working to achieve success across a variety of channels, both traditional and digital, ensuring that The Shop marketing plans and activities align with those activities for the broader Japan House offer.
It is essential that you have marketing experience in the retail sector. You will bring a wealth of essential skills to the role, with particular expertise in email and social media marketing. Excellent interpersonal skills and a proactive approach are essential, as are fresh thinking and a strong understanding of methods of audience engagement.
Success in this role will be evidenced by an increase in sales in The Shop, both on and offline.
Flexible working opportunity: Full time (40 hours) or part-time (minimum 28 hours). Occasional out-of-hours requirement.
KEY ACCOUNTABILITIES
Overall
- Development and delivery of the retail marketing plan within agreed budget, based on customer insight to support sales revenue and other retail KPI targets.
- Development of customer insight plan for retail business to help enable optimisation of marketing, merchandising, eCommerce and promotions.
- Liaising with the JHL Marketing & Communications Team to ensure cohesion with general JHL marketing plan and activities
Email & Paid Advertising
- Maintaining and growing retail mailing lists, producing engaging Shop e-newsletters, e-shots and other communications, such as experience invitations.
- Management of all retail promotional materials (printed and digital) including but not limited to event flyers, POP labels, onsite marketing, digital screens, video content and A Board content.
- Working with internal artworkers and creative agencies to ensure any artwork is delivered to brief, on brand and to deadlines and liaising with printers on the production of all printed marketing materials.
- Liaising with media buying and digital agencies, briefing and managing the day-to-day coordination of campaign activities, and supplying assets (copy and imagery).
- Monitoring and reporting on results of marketing and campaign activities across all channels, looking at metrics such as click-throughs and conversions; readership figures, impressions, open rates etc.
Social Media & Influencer Marketing
- Executing social media plans for the retail business and creating engaging posts for Facebook, Instagram and other channels, that drive click-throughs to the online shop and end in conversions.
- Development of an influencer marketing programme to raise the digital profile of The Shop and drive traffic and conversion for the online Shop.
- Running campaigns, competitions etc. as identified in the strategy in line with the Retail Team KPIs.
- Ensuring that all retail events are promoted through the creation of Social Media event pages and using boosts to promote to well-defined audiences.
- Identifying suitable third-party content for sharing or potential collaboration.
- Using analytics to monitor and measure the performance of posts, using the results to optimise reach and engagement of future posts.
eCommerce
- Working with the eCommerce team to monitor traffic and identify ways to improve traffic to Shop website and conversion through social media and paid campaigns.
- Managing the optimization of digital content, working with our preferred supplier on enhancing SEO.
- Working with eCommerce team to develop backlinks to The Shop website to increase traffic referral sources and generate greater authority in SEO.
Other
- Commissioning photography for use digitally and for printed materials in line with brand guidelines.
- Responding to requests from journalists to provide content, products, samples etc.
- Planning and delivery of ‘Christmas in July’ for influencers and journalists in conjunction with JHL PR Manager
- Monitoring and sharing retail industry trends and best practice relevant to marketing
- Taking photos and videos related to related products and events for social posts
- Raising purchase orders and other administrative tasks as required.
QUALIFICATIONS, EXPERIENCE, CAPABILITIES AND QUALITIES
QUALIFICATIONS
- Appropriate tertiary qualification such as a degree or diploma in Marketing, Digital Marketing, or
- other related fields, preferably from a recognised institution including the Chartered Institute of
- Marketing and the Digital Marketing Institute
- Thorough knowledge of social media platforms, especially Facebook, Instagram, LinkedIn, YouTube, Twitter, and Pinterest (and other channels) and social media scheduling and listening platforms (e.g. Sprout Social)
- SEO skills and knowledge desirable
- Experience of using email marketing platforms
- Core IT skills including familiarity with online tools
- High level of proficiency in full MS Office suite. Photoshop also an advantage.
- Use of other software systems beneficial (eg CRM, CMS)
EXPERIENCE
- At least 3 years’ professional experience in marketing.
- Retail marketing and eCommerce experience essential.
- Experience of developing and managing social media channels for retail and eCommerce essential, including creating shops on social media channels.
- Experience of using social media scheduling and reporting platforms (preferably Sprout Social) as well as social listening tools.
- Use of analytics to monitor performance and report to on results.
- An understanding of Japanese culture is preferred
CAPABILITIES
- Excellent written and spoken English, to native level
- Exceptional skills in writing specifically for social media
- Proven organizational, planning and strategy development skills
- Ability to work independently as well as collaboratively
- Basic photography skills for social media
- Basic skills in taking and editing video for social media an advantage
- Excellent interpersonal and communication skills
- A participative team player with an inclusive approach towards all colleagues
- Ability to multi-task and prioritize work, whilst paying attention to detail
- Able to influence people whilst maintaining tact and cultural sensitivity
- Excellent time management skills
- The ability to be creative within the confines of a brand
QUALITIES
Communicator Able to convey messages effectively, to both wide and specific audiences
Goal-oriented Results driven and striving for growth
Initiative Responds creatively to opportunities, and generates new ones
Adaptable Able to use a variety of tools, embrace change and add ideas
Enthusiastic Passionate about the shared vision and mission
Creative A good eye for design and attention to detail
WORK ENVIRONMENT
- Our aim is for a flexible approach to work locations, balancing regular on-site presence and working remotely. The mix of office-based working and remote working will be determined by business need and role requirements.
- On site work at Japan House London, Kensington High Street, or its satellite office at Allen Street Kensington
- Standard working hours are Monday to Friday, 8 hours per day, with core hours from 10am to 3pm
- Some duties will be carried out in JHL public spaces.
- Occasional after-hours event-related work may (evenings and weekends) may be required.
- Flexible working requests will be considered for this role – please outline in your application
BENEFITS
- Generous holiday allowance – up to 36 days per year inclusive of public and bank holidays
- Group life insurance scheme
- Remote GP service including access to physiotherapy and mental health services
- Cycle to work scheme
- Employee Assistance Programme
- Employee discount for the Japan House Shop and Stand
- Online platform to access perks and discounts for major brands
- Access to perks and discounts local to Kensington High Street, London
- Personal learning budget
Japan House London
Related jobs:
Job Description
A paid casting opportunity is now open for a Chinese or British-Chinese female actor to play the female lead in an upcoming production. This lead acting role calls for a performer who can bring depth, presence, and emotional range to a character-driven story, with scenes filming in London. Bilingual ability is essential, as the role requires speaking both English and Cantonese.
Job Responsibilities
-
Perform as the female lead in a scripted narrative production
-
Deliver dialogue in both English and Cantonese with confidence and clarity
-
Collaborate with the director and cast to develop a strong on-screen performance
-
Attend rehearsals, fittings, and filming days as required
-
Maintain professionalism on set and follow production direction
Requirements
-
Chinese or British-Chinese female actor, age 25–30
-
Fluent in English and Cantonese (required)
-
Strong on-camera acting skills and ability to carry a lead role
-
Available to film in London as scheduled
-
Prior acting experience preferred (film, TV, or short film)
Compensation
-
Paid role (rate provided upon selection/booking)
Job Description
A new music video is seeking mid-20s female dancer-actors for an elegant, emotional concept piece focused on relationships and moving forward. Filming will take place in East London, with one featured lead dancer role available for the performer with the strongest acting experience, plus multiple supporting roles. This is a low-budget production, ideal for dancers who can combine expressive movement with strong on-camera storytelling.
Job Responsibilities
-
Perform choreography and expressive movement for a narrative-style music video
-
Bring emotion and character through dance and on-camera performance
-
Take direction from the creative team and collaborate with other performers
-
Participate in filming days and rehearsals as needed
Requirements
-
Female dancer-actor in your mid-20s
-
Strong dance ability with emotional performance skills
-
On-camera acting experience preferred for the lead role
-
Based in or able to work in East London
-
Reliable, professional, and comfortable on a low-budget set
Compensation
-
Low-budget production; daily rate may be discussed
-
Food and transportation provided
EU Male Vocalists (7–8 Month Contract)
Job Description
Project Casting is seeking EU-based male vocalists for a paid, long-term performance contract. This opportunity is ideal for professional singers with strong live vocals, stage confidence, and the ability to deliver consistent performances across a full contract run. If you’re an experienced male singer looking for steady work and extended bookings, this role offers a great pathway to expand your performance credits and career momentum.
Job Responsibilities
- Perform live vocal sets with consistent tone, stamina, and musicality
- Rehearse and prepare assigned material to a professional standard
- Collaborate with musical directors, band members, and production teams
- Maintain vocal health and performance readiness throughout the contract
- Represent the production professionally on and off stage
Requirements
- EU male vocalist with professional-level singing ability
- Strong live performance experience (stage, touring, events, or similar)
- Reliable availability for a 7–8 month commitment
- Ability to learn material quickly and take direction well
- Professional attitude, punctuality, and teamwork mindset
Compensation
- Paid 7–8 month contract
- Professional performance experience and long-term booking
Job Description
Hiring Check-In Staff and VIP Staff for a rooftop New Year’s Eve event. This is a paid event staffing opportunity for reliable, customer-focused talent who can assist with guest check-in and VIP operations, including escorting VIP guests and managing wristbands and table registration.
Job Responsibilities
-
Check in guests and assist with event entry flow
-
Hand out wristbands and confirm guest access
-
Manage VIP ropes and maintain VIP area organization
-
Escort VIP guests up the elevator to their assigned tables
-
Support VIP table registration and guest coordination
Requirements
-
Professional, reliable, and comfortable working in a fast-paced event environment
-
Strong communication and customer service skills
-
Must wear all-black semi-formal attire
-
Must be able to provide 3 recent photos (no filters), experience (if any), and contact information
Compensation
-
$30 per hour
Real Stories Casting: Curvy Women 35–75 for Skincare Brand Campaign
Job Description
A skincare brand campaign is casting curvy women ages 35–75 to share real-life stories about bold choices that changed their lives for the better. This is a paid, story-driven commercial opportunity focused on authenticity, confidence, and lived experience—ideal for women who feel comfortable speaking about a personal turning point on camera. If you’re looking for paid commercial casting, real people casting, or a brand campaign that celebrates empowering journeys, this opportunity is now accepting submissions.
Job Responsibilities
-
Share a real, personal story on camera in a documentary-style brand campaign
-
Participate in a professional shoot and follow producer direction during interviews
-
Bring natural, confident presence and authentic emotion to your on-camera moments
-
Work collaboratively with the creative team across the shoot days
Requirements
-
Curvy women ages 35–75
-
Comfortable sharing a personal story about a bold life choice and positive change
-
Comfortable being filmed in a real-people, documentary-style campaign
-
Available for a multi-day shoot within the production window
Compensation
-
£3,500 per person (paid rate)
Music Video Crowd Extras Needed (All Genders, Ages 18–40)
Job Description
A music video production is hiring paid extras to be part of a high-energy crowd scene for an upcoming shoot in London. This music video extras casting is looking for all genders, ages 18–40, who can bring natural excitement and strong on-camera presence. It’s a great fit for talent building credits in background acting, with a fun set environment and catering provided.
Job Responsibilities
-
Portray a crowd member with realistic reactions, movement, and energy
-
Follow direction from the on-set team for timing, placement, and resets
-
Maintain continuity across multiple takes in a busy music video setting
-
Work professionally and stay camera-ready throughout the shoot window
Requirements
-
Ages 18–40, all genders welcome
-
Must be based in London and able to work as a local hire
-
Comfortable working in a lively crowd environment for repeated takes
-
Reliable, punctual, and able to take direction quickly
Compensation
-
Paid role (rate details provided if selected)
-
Catering provided on set
Job Description
A Los Angeles-based camera team is available to support vertical (9:16) series productions with a full crew + equipment package built for fast schedules and multi-location days. This turnkey camera department option is ideal for producers and production teams who need experienced vertical storytelling coverage, technical workflow support, and a ready-to-shoot setup for high-volume content.
Job Responsibilities
-
Provide a professional camera crew for vertical (9:16) productions.
-
Supply cinema camera packages, lenses, lighting, and grip equipment as needed.
-
Support on-set camera workflow and technical operations for smooth production days.
-
Handle DIT and media management to maintain an efficient post pipeline.
-
Provide production van support for transport, power, storage, and fast company moves (when available).
Requirements
-
Los Angeles-based production teams or shoots needing local camera support.
-
Projects filming vertical series content (9:16) with fast-paced production demands.
-
Clear communication on schedule, scope, and required camera package needs.
-
Camera department services only (no sound).
Compensation
-
Rates based on availability, scope, crew size, and equipment needs.
Job Description
A paid fan film is casting a key supporting role: MJ, a grounded and emotionally intelligent young woman who becomes a steady presence for the lead as the story intensifies. This role is ideal for an actor who can deliver natural chemistry, strong emotional range, and an observant, thoughtful performance. Filming will take place in Essex, United Kingdom.
Job Responsibilities
-
Perform a supporting role with strong dialogue and emotional nuance.
-
Collaborate with the director and cast to build believable chemistry on camera.
-
Take direction well and maintain continuity across scenes and takes.
-
Arrive prepared and ready to work efficiently on set.
Requirements
-
Female actor, age 19–23.
-
Observant, grounded presence with emotional intelligence and range.
-
Comfortable in a story-driven production and able to handle darker dramatic moments.
-
Reliable, professional, and available for filming in Essex, UK.
Compensation
-
Paid role.
Job Description
Join a short film crew call for creative, hands-on set roles supporting an upcoming production in Maple Ridge, Canada. We’re seeking dedicated film crew members who can collaborate on set, stay organized under time constraints, and help bring the look and feel of the project to life through art direction, makeup, and hair support.
Job Responsibilities
-
Support the short film production team in your selected crew role (Art Director, Makeup Assistant, or Hair Assistant).
-
Assist with on-set prep, touch-ups, and continuity to maintain a consistent look across scenes.
-
Help organize tools, products, and materials needed for efficient on-set workflow.
-
Collaborate closely with crew and follow direction to meet the creative vision.
Requirements
-
Interest or experience in film production, set work, or backstage/crew environments.
-
Strong communication skills and the ability to take direction on a working set.
-
Reliable availability for scheduled shoot days and production needs.
-
A professional, team-focused attitude and attention to detail.
Compensation
-
Volunteer position.
-
Copy, credit, and meals provided.
Lead Male Actor for Upcoming Feature Film
Job Description
An upcoming feature film is seeking an outstanding male lead actor for a character-driven role filming in the UK. Casting is specifically looking for a gay LGBTQ+ actor who is Irish or can deliver an authentic Irish accent, ideally with ties to the Irish Traveller community. Real boxing skills are required for the role, so performers with genuine fight training and ring experience are strongly encouraged to apply.
Job Responsibilities
-
Perform as the lead character in a feature film with emotional range and strong screen presence
-
Deliver an authentic Irish accent consistently across scenes
-
Perform boxing action safely and believably using real boxing technique
-
Collaborate with directors and scene partners, taking adjustments quickly
-
Maintain continuity in performance, physicality, and character choices throughout production
Requirements
-
Male actor, ages 25–30
-
White
-
Gay LGBTQ+ actor
-
Irish or able to perform an authentic Irish accent
-
From the Irish Traveller community strongly preferred
-
Real boxing skills and experience required
-
Must be able to work in the UK
Compensation
-
Paid lead role (rate shared upon selection)
String Quartet Casting: Male Cellists (On-Camera Musicians)
Job Description
A production is casting male musicians to portray members of a string quartet, with a specific need for cellists. Performers will be miming on camera, but real-life cello playing experience is essential to keep the performance authentic. This is a great opportunity for professional musicians looking for paid on-camera work in the UK.
Job Responsibilities
-
Appear on camera as a string quartet cellist in performance scenes.
-
Mimic playing convincingly and maintain accurate posture and technique.
-
Take direction from the production team and stay consistent across takes.
-
Attend fittings and be available for all required shoot dates.
Requirements
-
Male musicians with real cello playing experience.
-
Must be available for all scheduled shoot dates.
-
Clean-shaven or moustache only.
-
No visible tattoos or piercings.
-
Able to attend fittings in Bristol and shoot on location in Berkeley, Gloucestershire.
Compensation
-
Equity Pact Standard Day Rate (approx. £130).
-
£10 travel.
-
SP2 performance skill (where applicable).
Developing our employees and investing in future talent is key to Toyota Financial Services UK continued success.
We now have an exciting opening for a Brand Manager – Mazda, and we will be recruiting internally in the first instance – could it be you?
The Manager has provided the following insight and feedback into this great opportunity:
“Working in the Marketing & Operations team at MFS has been a truly unique experience. Coming from an IT/Digital background with little marketing or campaign management knowledge, I’ve learned more in the past two years than at any other point in my career—and had a lot of fun doing it! This role is special because it puts you at the centre of both MFS and Mazda UK, giving you the chance to collaborate with different teams, gain new skills, and build your network. If you’re looking for a role that challenges you, helps you grow and connects you with some great people – and you’re not afraid of rolling your sleeves up and getting stuck in, this could be it”
The Role:
The role is responsible for developing new and used financial marketing programmes for the Mazda brand, whilst ensuring the strong relationship between both TFSUK and Mazda is continued.
This role provides exposure to all areas of the businesses and the successful individual will need to be focused, keen to learn, self-motivated and above all passionate about the TFSUK and Mazda brand. Through the support of your line manager, you will be guided, learning all aspects of the role, enabling you to “stand on your own two feet”.
Of course, you will need to possess certain experience and skills which will need to include:
- Strong Excel knowledge
- Proven experience of creating reports
- Strong analysis experience
- Analytically minded
- Highly organised and methodical, happy to complete all required administrative tasks
- High levels of attention to detail
- Presentation – confident to present to Senior Board Members / Stakeholders
The interview process for this role will involve four stages, these will include:
- Teams Interview
- Personality Profiling
- Face to face interview which include an on the day presentation
- Visit to Mazda office in Dartford
For a full job profile or to discuss the role further, please do reach out to Emma Walsh: [email protected]