Selling an extraordinary experience in the heart of the Yorkville neighbourhood is the goal of a Sales Manager at The Hazelton Hotel. Your anticipation of every aspect of your guests’ stays are what set you apart, and personalized service is at the core of what you aim to deliver on a daily basis. This position is responsible for booking group and transient business. Prospecting and outbound sales, are necessary for success in this position
Responsibilities:
• Respond to sales leads regarding guest rooms and function space availability in a timely manner.
• Develop new business to achieve revenue goals through prospecting, outside sales calls and site inspections.
• Conduct site tours for clients.
• Develop and maintain weekly and quarterly calendars outlining tasks and goals set with the Assistant Director of Sales.
• Prepare and deliver sales presentations and proposals to prospective clients.
• Initiate billing procedures and ensuring initial payment is received.
• Maintain high quality of service standards required by the hotel.
• Adhere to company sales policies and SOP’s.
• Greet and/or entertain clients.
• Plan sales trips and travel to key market areas.
• Attend travel functions to promote sales for the hotel.
• Attend all sales and public relations functions within the hotel.
• Work independently, with a positive attitude, within a small team.
• Complete all other duties, as assigned.
Job Requirements:
• Hotel Management degree/diploma with 2 years of hotel sales and/or equivalent industry experience.
• Exceptional communication skills with senior level business professionals.
• Excellent interpersonal & organization skills.
• Word and Excel, computer literacy required (Micros Opera and Sales and Catering Software experience a strong asset).
• Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including weekends, evenings, and holidays.
• Ability to travel within and outside of Canada.
• Legally entitled to work in Canada.
Our people are what makes us different. At The Hazelton Hotel, we are committed to workplace diversity and inclusion within our organization, therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process.
The Hazelton Hotel
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