E-Commerce Photo Operations Manager – Brilliant Earth
Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.
We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
Position Overview:
The E-Commerce Photo Operations Manager will lead the E-Commerce Production team’s product image strategy, including product photography, renderings, and videos. You will work cross-functionally and with our external partners to create industry leading product visualizations and ensure image consistency across our product line. In partnership with our engineering and product management teams, you will work to continuously improve the product visualization experience on our site.
The ideal candidate for this position has a strong eye for detail and the ability to set up efficient and scalable operational processes. This leader plays a pivotal role in our E-Commerce Production team to ensure our website is supported through all digital production assets.
Key Responsibilities:
- Serve as the subject matter expert for product page imagery
- Support the 3D rendering and photography team in ramping existing production and spearheading new projects
- Quality assure 3D renderings and provide timely feedback
- Work with the project manager to set and meet product retouch and rendering KPIs
- Develop productive relationships with external photo partners and onboard new partners as needed
- Partner with diamond operations team and our external photo teams to achieve consistency in diamond imagery and video assets
- Work with merchandising, inventory, and creative teams to schedule on-figure model photoshoots with our external photography partners
- Audit and update website with new product imagery and video content
- Proactively troubleshoot and offer resolution to issues related to imagery processes, including render farm monitoring and image asset uploads
- Support website development features related to product imagery in partnership with our product managers and engineering team
- Lead a team of direct reports and aid in growth and development of team through ongoing coaching, mentoring, and leading by example
Qualifications:
- 3-5 years’ relevant working experience, including team management experience
- Deep knowledge of e-commerce photo and retouch process
- Experience with or knowledge of 3D rendering process, preferred
- High proficiency in Adobe Photoshop and Bridge
- Strong computer skills, including working knowledge of CMS systems
- Creative thinker who excels at developing scalable operational processes
- Strong eye for detail and ability to uphold brand standards
- Demonstrated problem-solving skills with the ability to understand technical creative processes such as 3D rendering and photo editing automation scripts
- Exceptional interpersonal and communication skills, both written and verbal, at all levels of the organization
- Ability to prioritize time effectively and project manage amidst shifting priorities and deadlines.
- Interest in socially and environmentally responsible organizations and products
- Understanding and acceptance of diversity, equity, inclusion, and workplace belonging concepts
What We Offer
At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive salaries and a robust benefits package, including:
- Equity Compensation. You will play an important role in the growth and success of the company. RSU awards allow us all to share in these successes.
- Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
- 401k match. We know that saving for the future is important. That’s why we offer a generous 401k match.
- Open PTO Policy. We know it’s important to recharge and relax.
- Disability and Life insurance. 100% employer-paid.
- Pre-Tax Commuter Benefits.
- Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
- Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
- Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
- Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
The targeted budget for this position is $90k – $100k. This compensation budget range may be adjusted at any time at the discretion of the company.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].
Brilliant Earth
Related jobs:
Seeking individuals and pairs (couples, friends, relatives, co-workers, etc.) of all ages for a digital, short-form content shoot for leading diamond jewelry company De Beers. Selected talent will participate in a diamond viewing experience where they will be asked to give their opinions about different jewelry stones.
Ideal candidates are individuals and pairs (couples, friends, relatives, etc.) based in the LA area who have very little to no knowledge about diamonds. Candidates should be energetic, fun, relatable, and able to freely voice their opinions.
Paid: $300 per person (est. 1 hour of work).
Shoot Date: Dec. 20-21 in LA area.
If you are interested and available, please apply here - https://diamondexperience.castingcrane.com/ or contact us at [email protected]
Studio Engineers for Feature Film
Job Description
A feature film is seeking talent to portray studio engineers in scenes set within a professional recording or production environment. Performers will help bring authenticity to the studio setting through natural reactions, focused energy, and believable on-camera presence.
Job Responsibilities
-
Portray studio engineers in background scenes
-
Follow direction from the production team
-
Maintain realistic interactions and reactions appropriate to a recording studio
-
Support continuity needs across multiple takes
Requirements
-
Men
-
Ages 25–45
-
All ethnicities
-
Able to convincingly portray a studio engineer
-
Must be able to work as a local hire
Compensation
-
Rate provided upon booking
High School Students for Feature Film
Job Description
A feature film is seeking talent to portray high school students in classroom and school environment scenes. Performers should be able to authentically represent the look, energy, and demeanor of teenagers, contributing to a realistic and engaging school setting on screen.
Job Responsibilities
-
Appear in background scenes as high school students
-
Follow direction from the production team
-
Provide natural reactions and interactions suitable for a school environment
-
Maintain continuity and professionalism throughout filming
Requirements
-
Boys and girls
-
Ages 14–20
-
Able to convincingly portray high school students
-
Open to all ethnicities
-
Able to work as a local hire
Compensation
-
Rate provided upon booking
Nail Salon Customers for Feature Film
Job Description
A feature film is seeking women to portray nail salon customers in a fun, everyday environment. Talent will appear in casual scenes that help build the world of the story, adding authenticity and energy to the setting.
Job Responsibilities
-
Portray a nail salon customer in background scenes
-
Follow direction from the production team
-
Provide natural reactions and interactions that feel true to a salon environment
-
Maintain continuity and professionalism on set
Requirements
-
Women, all ethnicities
-
Ages 18+
-
Comfortable appearing in a casual salon setting
-
Able to work as a local hire
Compensation
-
Rate provided upon booking
Young Actor for Lead Role in Short Film
Job Description
A short film is casting a young actor to portray a five-year-old girl in a powerful, emotionally driven story. This lead role requires a performer capable of conveying deep emotional range with minimal dialogue. The character embodies a wild, ethereal, and slightly feral energy, and the film explores themes of grief and childhood vulnerability.
Job Responsibilities
-
Portray a five-year-old girl with strong emotional depth
-
Deliver a compelling performance with minimal spoken lines
-
Follow direction from the director to capture nuanced emotional beats
-
Participate in callbacks and shoot dates as scheduled
Requirements
-
Actor age 9+
-
Ability to play a 5-year-old believably
-
Strong emotional range, particularly for themes related to grief
-
Comfortable portraying expressive, instinctive, and raw childlike energy
-
Able to work as a local hire in East L.A.
Compensation
-
SAG short film production
-
Rate provided upon booking
Bilingual Talent for Commercial and Lifestyle Projects
Job Description
A New York–based talent search is seeking charismatic bilingual performers fluent in Spanish and English for ongoing commercial, print, beauty, lifestyle, and digital campaigns. This opportunity is ideal for authentic storytellers who can represent the vibrant and diverse spirit of NYC. Talent should bring presence, energy, and a natural connection to the Latino community and culture.
Job Responsibilities
-
Appear in various commercial and lifestyle productions
-
Bring authentic personality and cultural resonance to each project
-
Represent NYC’s diverse community with confidence and natural presence
-
Collaborate with creative teams to deliver emotionally engaging content
Requirements
-
Non-union
-
Ages 18+
-
Women: 5’4”–5’11”
-
Men: 5’11”–6’3”
-
Fluent in Spanish and English
-
Must reside in NYC or the Tri-State area
-
Comfortable working across multiple commercial and lifestyle mediums
Compensation
-
Rates vary by project
Recreational Swimmers for Health Supplement Commercial
Job Description
A health supplement commercial is seeking real women who are recreational swimmers and comfortable performing in a pool environment. Talent will participate in lifestyle and wellness-focused scenes that highlight confidence, vitality, and authentic swimming ability. This is a non-union project filming in Los Angeles with fittings scheduled prior to the shoot.
Job Responsibilities
-
Appear in wellness-themed commercial scenes centered around swimming
-
Perform light swimming or water-based movements as directed
-
Participate in a scheduled fitting before the shoot
-
Convey a natural, confident, and healthy on-camera presence
Requirements
-
Women of all ethnicities
-
Ages 30–60
-
Recreational swimmers with comfort in the water
-
Non-union talent
-
Must work as a local hire in Los Angeles
Compensation
-
Total: $4,750
-
Fitting Rate: $250 for 8 hours
-
Session Rate: $1,500 for 12 hours
-
Buyout: $3,000
Salsa Dancers for Feature Film
Job Description
A feature film is seeking talented salsa dancers for an exciting salsa club scene filming in Atlanta, Georgia. This role requires strong dance ability, rhythm, and confidence on camera. Dancers will perform in a lively environment and contribute to the fun, energetic atmosphere of the scene.
Job Responsibilities
-
Perform salsa dancing in a club-style environment
-
Follow direction from the choreographer and production team
-
Maintain continuity and energy through multiple takes
-
Bring authentic salsa movement and personality to the scene
Requirements
-
Ages 18+
-
Must be able to genuinely dance salsa
-
Comfortable performing in a high-energy club setting
-
Able to work as a local hire in Atlanta
Compensation
-
$110 for 10 hours
Asian Women for Fitness Mat Commercial
Job Description
A fitness-focused commercial is seeking fit and active Asian women to appear in promotional content for a new fitness mat product. Talent will perform light fitness movements and demonstrate the product on camera, showcasing energy, confidence, and an active lifestyle.
Job Responsibilities
-
Demonstrate fitness mat usage in on-camera scenes
-
Perform light exercises or poses as directed
-
Maintain an energetic, healthy, and camera-ready presence
-
Collaborate with the production team to achieve clean, dynamic visuals
Requirements
-
Asian women
-
Ages 18–50
-
Fit and active appearance
-
Comfortable performing basic fitness movements
Compensation
-
$250 + 20% agency fee
Large and Muscular Men for National Sandwich Chain Commercial
Job Description
A major sandwich chain is casting large and muscular men for an energetic, fun commercial filming in Austin, Texas. Talent will appear in scripted scenes that highlight bold personality and strong on-camera presence. This project is ideal for men with standout size, charisma, and confidence who can bring humor and impact to a high-visibility campaign.
Job Responsibilities
-
Perform in a commercial spot with strong on-camera presence
-
Follow direction from the production and creative team
-
Participate in a scheduled fitting prior to filming
-
Deliver confident, expressive reactions and movements during scenes
Requirements
-
Very large and muscular men
-
Ages 30+
-
Must work as a local hire in Austin, TX
-
Comfortable performing in a humorous commercial environment
Compensation
-
$822.30 (SAG scale)
-
Residuals when the ad airs
Background and Crew Roles for Proof-of-Concept Short Film
Job Description
A proof-of-concept short film is seeking multiple background actors and crew members for filming in Mobile, Alabama. This project offers a valuable opportunity to gain hands-on experience while supporting an indie production. Roles include featured background characters, upscale event guests, and several entry-level and skilled crew positions. Talent and crew must be able to work as locals.
Job Responsibilities
-
Participate in various on-camera background scenes
-
Follow direction from the production team
-
Maintain professionalism and continuity on set
-
Support production needs (for applicable crew roles)
Requirements
-
Wheelchair Client: Male or female, ages 18–60; preferably has access to their own wheelchair
-
Hotel/Event Guests: Male or female, ages 18–60; polished, upscale appearance; elegant wardrobe required
-
Hair/Makeup + Wardrobe Crew: Assist with basic touch-ups and wardrobe finalization; experience preferred
-
Lighting & Sound Assist: Support lighting and sound setup; ideal for those seeking entry-level production experience
-
Set Dresser/Props Master: Detail-oriented; manage props and help dress locations to maintain continuity
Compensation
-
Unpaid
-
IMDb credit provided
-
On-set snacks and drinks included
Female Pianist for Commercial Project
Job Description
A commercial production is seeking a skilled female pianist to portray a thoughtful, focused musician with a dedicated presence. Talent should possess elegant, meticulous technique and agile fingers, with the ability to deliver a convincing performance on camera. Makeup will be applied to simulate light eczema, and the pianist must be comfortable gently scratching on cue. This role includes travel options for non-local talent.
Job Responsibilities
-
Perform piano playing on camera with precision and emotional depth
-
Portray a pensive, dedicated musician in various scenes
-
Participate in a virtual callback and on-set fitting
-
Work with makeup artists applying light special-effects makeup
-
Deliver consistent performance across multiple takes
Requirements
-
Female pianist, approximately ages 40–50
-
All ethnicities welcome
-
Strong piano skills and confident performance ability
-
No allergies to makeup products
-
Comfortable with light acting elements
Compensation
-
Session Fee: $700 for 12 hours
-
Fitting Fee: $150 for 3 hours
-
Usage Fee: $5,000 (if recognizable in final asset)
-
Travel Fee (if applicable): $350 per day
-
Down Day/Rehearsal (if applicable): $350 per day
-
Per Diem (if applicable): $75 per day
-
Renewal option available for up to 2 additional years at a 10% bump
-
Agency Fee: +20% on all rates
-
Production may provide flight, hotel, and transportation for non-local talent