Tiny Lagoon Studios

French Digital Content Manager

Location: Remote – Must be based in the UK

Seniority Level: Mid Level

Industry: Entertainment, TV, Film, Gaming, Digital, Social Media, Online, Marketing, Localisation, Translation, Linguistics

Start Date: Position available now

Salary: Depending on experience

Hours

Full-time (9am – 6pm)

8 hours per day

1 hour lunch break

5 days per week with remote working (UK only). You will be required to be located in Cheltenham, Gloucestershire with the entire team and Senior Management 1 day per month.

Must have the Right to Work in the UK and have fluency in French and English, particularly reading & writing.

You will occasionally be required to attend evening meetings as some of our client stakeholders are based in the United States on both the East and West coast.

You will be required to visit client offices in both the UK and internationally. These trips can involve early morning starts, but as much notice as possible will always be given.

For this particular role, the core working hours are not flexible due to the nature of the publishing and client requirements.

Culture is paramount to our performance. Tiny Lagoon Studios’ founders advocate a people-first philosophy. If you look after your people, everything else awesome falls into place.

About the company

Tiny Lagoon Studios is a creative solutions agency specialising in Entertainment and Technology. We provide Content, Marketing, Design, Social Media, Tech, and Web expertise to large and small businesses alike. Our industry experience spans across broadcast, film, media, telco and gaming. From video production to compliance.

Founded by a brother and sister duo, Tiny Lagoon was born out of the desire to help businesses looking for a more humble approach to their outsourcing experience. At Tiny Lagoon we believe everyone deserves quality and care no matter what their budget.

About the role

You will be working on a global brand in the entertainment industry with the opportunity to work on some of the biggest entertainment projects in the world. 

With excellent client management skills, you’ll be overseeing the delivery and publishing of important social media and blog content from all parts of the world. Our client is a household name within the entertainment industry and we are looking for someone to manage the editorial processes for their blog and social media channels.

We are looking for someone with the right cultural fit as much as the attributes for the role. Whilst the core function of the role will require the individual to have top-notch translation skills, we are happy to consider up-skilling the right individual for any rusty digital skills. We are very much looking to hire for ‘will’ as much as ‘skill’ if the individual has the right attitude for joining our close-knit global team.

You will be responsible for editing, proof-reading, preparing and translating articles accepted for publication and proofreading social media content before publishing. You will also be required to support the administration processes for reporting purposes.

We are seeking candidates with an excellent command of written English as well as their native language. We are looking for someone with a keen eye for detail and interests in social media and publishing.

Whilst the role is not copywriting focussed, you will be joining an exciting team of experts who are passionate about digital, gaming and technology. A typical day would consist of proof-reading, editing and preparing between 3 to 6 blog posts, each consisting of around 500-1000 words. The role would require the individual to occasionally translate ‘hot’ blog and social media copy within a short turnaround time; as well as prepare the content for publishing using a CMS and social publishing platform. You will be able to use your creative flair to transform English copy into locally relevant and industry enticing content.

The role would suit someone who is happy to publish online and social media, as well as ensure the copy is accurate before posting. Most content is translated on a daily basis, however the occasional turnaround time due to embargoed content will require the candidate to translate themselves.

You will be working with client stakeholders at all levels, so we need someone who is well-versed in managing expectations and constructively pushing back or advising where needed.

You will be reporting directly into the Client Services Director and will work closely with the Managing Director as well as other in-house departments.

Responsibilities

• English to French localisation of corporate and fiction content and asset text, including first-party and third-party terminology, slang and slogans
• Editing, proofing, and managing digital content
• Plan prepare and publish blog posts with a large-scale readership
• Scheduling and posting content within the client’s social media management tool
• Translate, edit and proof-read blog and social media content (each content type varies on the amount of translations required)
• You will be preparing between 6 – 12 posts per day which are a mixture of blog and social media posts
• Ensuring distribution of assets is coordinated across the required territories 
• Escalating all issues immediately to Senior stakeholders
• Contributing to overall development and improvement of our client’s processes, platforms and strategies
• Maintaining a glossary of frequently used terms for consistency
• Keeping up to date with technological developments, as well as rules and conditions of use of various platforms
• Ensure all work conducted meets the outlined client deadlines
• Produce high-quality translations, either translating yourself or reviewing documentation
• Ability to tell stories by creatively translating English copy to culturally relevant French
• Localise style guides, presentations and business collateral

Skills

• Bilingual skills
• Strong understanding of French culture
• Interest or experience in entertainment, technology or gaming
• Experience within the translation industry or working professionally as a Translator or Localisation expert
• Excellent knowledge of business software applications (Slack, Spark, Microsoft Office, Google Drive)
• Be proactive with clear and effective communication skills (verbal and written)
• Good organisation and problem-solving skills
• Can-do attitude and positive thinking
• The ability to work under pressure with tight deadlines and stay focused
• Excellent accuracy, attention to detail, and organisational skills
• Sound research and translation judgement skills
• Self-motivation, adaptability, and professionalism
• Native fluency in target language – spoken and written (French)
• Experienced in translating nuances, slogans and fictional content
• Ability to translate up to 1000 words in 30 minutes (written)
• Proven experience in a professional online, editorial, social media, or marketing role
• Experience using multiple social media channels: Twitter, META, and Instagram
• Full account management skills with responsibility for working with clients and internal stakeholders to deliver the content
• Competent in a social media and digital environment
• Proficient in English as well as their native language
• Excellent verbal and written skills
• Excellent editing and proofreading skills (amend US grammar to UK, English)
• Experience adapting voice and writing style across social media and blogs
• Experience working with clients and able to forge strong working relationships
• Project management skills in order to keep the client and account handlers updated at all stages and ensure all deadlines are met
• Able to train future and junior members
• Understanding of regulations for social media
• Able to communicate departmental needs and provide guidance on escalation recommendations

Desirable (but not essential)

We know, we know. We hate when job specs ask for the Earth. That isn’t us.

• Prior experience within a translation or localisation company
• WordPress (or similar CMS)
• Slack
• Khoros
• Google Drive (Docs, Slides, Sheets)
• Twitter Media Studio
• META Business Manager
• Spark, Outlook (MS Office), Gmail Suite
• Microsoft Teams, Zoom, Webex
• Adobe Photoshop and/or Canva or similar

Attributes

• Translate under pressure and make a call on translations that can be rectified later
• To be a self-starter who takes initiative and is not afraid to roll up their sleeves and get their hands dirty
• Excellent attention to detail
• Strong organisational and time management skills and an ability to work independently
• Comfortable working in a fast-paced, but rewarding environment
• Ability to multitask, adapt and prioritise under tight deadlines
• Comfortable with technology and learning new software
• Confident communication skills
• Able to remain calm under pressure
• Able to juggle multiple content calendars across social media and blogs
• Superb organisational skills with meticulous attention to detail
• Ensure timely and appropriate responses to client queries
• Proactive, quick thinking, team player
• Must be happy to work around client publishing calendars which are occasionally built on unfavourable hours
• Finger on the pulse with news and cultural events that could enhance or disrupt content plans
• Happy in a creative environment and provide creative input
• Able to work remotely full time in a secure and happy environment
• A good sense of humour

What we can offer you

Whilst we may not be able to pay as much as our competitors, we can offer you the following which we believe are perks that will create balance for your work/life.

• You will be provided with full training for the core client work
• The opportunity to be part of a small but fast-growing agency
• Competitive pay based on experience
• Fun and down-to-earth environment
• Fair and flexible working options
• Dog friendly
• Casual dress
• Remote working (UK only)
• Up to date IT equipment
• Regular meetups and away days
• Discretionary bonuses/gifts based on company performance
• 31 days holiday including bank holidays (5 days must be taken over the Christmas period)

For any questions, please contact Hillary Marks at [email protected]

Tiny Lagoon Studios