Tier4 Group

IT Product Manager

DEPARTMENT: Information Technology

LOCATION: Hybrid (2 days in office, 3 days remote)

**NO C2C or 3rd Parties**

SUMMARY OF POSITION:

• The Product Manager is responsible for the creation, launch and continued support of business technology applications used by our client to successfully and efficiently support Capital Markets, Debt Service and Financial Reporting business activities. The Product Manager will serve as the product (i.e. business technology applications) champion with a powerful capability to provide strategic direction leveraging multiple inputs including internal Subject Matter Experts as well as Market and Competitor analysis. They create the roadmap to guide a product from conception through design and into wide release.
• We empower our product teams to solve hard problems – customer problems and business problems – in ways that provide value to our customers individually and collectively. Our product teams are cross-functional and durable, generally comprised of a product manager, business unit owners, scrum masters, quality assurance, a product designer, and several software developers.
• We staff our product teams with highly skilled individuals who implement effective solutions that are valuable (provides greatest debt issuance flexibility with the lowest cost of funding for our customers), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our software developers have the skills and technology to implement). The Product Manager is accountable to ensure all solutions are Valuable and Viable while collaborating with the Product Designer and Software Development teams who ensure Usability and Feasibility of development.

NATURE AND SCOPE:

• Tier4’s client is a service-oriented organization that supports the financial institutions by facilitating their funding and market access in the global capital markets. Our client has a well-defined scope of primary operations which includes a significant focus on issuing and servicing debt as well as producing combined financial reports.
• We look for collaborative Product Managers that understand consistent and quality innovation is the result of each member of their team contributing their passion and ideas. While we empower our product teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable to the results. Beyond simply launching, solutions must support the achievement of business objectives. We look for product managers that are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.

PRINCIPAL RESPONSIBILITIES:

• Manages the execution of all product lifecycle processes for business technology applications, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.

• Drives the translation of product strategy into detailed requirements for prototype construction and final product development by development teams.

• Manages and shares research on participants, opportunities, and dynamics of the business – including fixed income markets, regulatory environment, customer financing needs, risk management, compliance, cybersecurity and financial reporting.

• Manages research and analysis on users and customers to understand how they engage with our products.

• Owns collaboration with key executives and business partners to ensure product decisions align with desired business outcomes. Tracks industry trends and the competitive landscape as they pertain to his or her products.

• Serves as Product Owner on scrum Delivery Teams.

• Collaborates closely with the product designers and software developers to manage the discovery of effective solutions, and then work together to deliver those solutions to market.

• Support the diversity and inclusion (D&I) strategy by following policies and procedures that ensure opportunities for employees and diverse business partners.

• Assists with all other duties as assigned.

PRINCIPAL JOB REQUIREMENTS:

• Bachelor’s degree or relevant experience.

• Ability to engage with software developers, designers, company leaders, customers, and dealers in a constructive and collaborative relationship.

• Proven ability to execute the techniques and methods of modern product discovery and product delivery.

• Knowledge of fixed income capital markets, both functional and structural, and experience working in highly regulated environments.

• Experience tracking industry data and developments to identify relevant trends.

• Minimum of 10 years working on technology-powered fixed income transaction and servicing products as either a product manager, product designer, software developer, data analyst, data scientist, or user researcher.

• Ability to learn multiple functional areas of business (e.g. capital markets, debt servicing, and financial reporting).

• Experience capturing and analyzing product and prototype usage to deepen understanding of dynamics and support feature identification.

• Ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.

• Ability to listen and integrate ideas from diverse groups of individuals, build and maintain respectful relationships, collaborate with others, and resolve conflicts constructively.

• Proof of eligibility to work in the United States.

Tier4 Group