The Office of Experience

About OX

The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.

Position Description

We are seeking a talented and experienced Group Creative Director with a strong focus on digital innovation to lead our creative team in developing cutting-edge digital campaigns, strategies, and products. The ideal candidate will have a deep understanding of digital media, technology, and emerging trends, and a proven track record of creating innovative and engaging campaigns that deliver measurable results.

Responsibilities & Duties

• Lead the creative team in developing digital strategies, campaigns, and products that drive engagement, brand awareness, and customer acquisition.
• Collaborate with cross-functional teams including marketing, product, and technology to align creative and business objectives.
• Manage and mentor a team of creative professionals, providing guidance and feedback to ensure high-quality work that meets project objectives.
• Lead brainstorming sessions and creative workshops to generate innovative ideas and concepts that push the boundaries of digital media and technology.
• Work closely with clients to understand their needs, goals, and target audiences, and to develop creative solutions that meet their specific requirements.
• Oversee the creation and execution of creative assets including videos, animations, graphics, websites, social media campaigns, and more.
• Stay up-to-date with digital media trends and emerging technologies, and bring new ideas and best practices to the team.
• Manage multiple projects simultaneously, prioritizing tasks and allocating resources to ensure timely delivery of high-quality work.
• Participate in new business development, contributing to proposals and pitches with innovative and creative ideas.

Required Experience

• 12+ years of experience in design, digital marketing or a related field, with a strong emphasis on digital innovation.
• Bachelor’s degree in marketing, design, or a related field;
• Proven track record of creating successful creative solutions—digital campaigns, strategies, design systems and products that drive engagement and deliver measurable results.
• Strong leadership skills, with the ability to motivate and inspire a team of creative professionals.
• Exceptional communication and presentation skills, with the ability to effectively articulate ideas and concepts to clients and stakeholders.
• Experience working with cross-functional teams, including product, technology, and marketing teams.
• Expert knowledge of digital media, including social media, mobile, video, and web-based platforms.
• Familiarity with emerging digital technologies, such as AR/VR, AI and machine learning.
• Strong project management skills, with the ability to manage multiple projects simultaneously and deliver on time and on budget.
• Passion for digital innovation and creativity, with a drive to push boundaries and explore new ideas.

Location

Chicago / Hybrid

OX DE&I Statement

Know Better. Do Better. Be Better.

At The Office of Experience, we design experiences for people. All people. To ensure we deliver on that promise, we must widen the aperture of truth. That means having a diversity of voices at the table as we set out to create the most relevant and meaningful experiences possible. We are committed to hiring a diverse set of people, minds, experiences, and perspectives. We are committed to creating an equitable environment to ensure all our people have the support and opportunity they need to succeed. And we are committed to fostering an inclusive organization built on a foundation of trust as we create a culture that is fearless, collaborative, and embraces life.

The Office of Experience

About OX

The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.

Position Description

As a Creative Director at OX, you’re the day-to-day, on-the-ground leader of the creative team. You are a big-picture-thinker that not only guides your team, but guides clients—helping them realize their brand vision in current and future projects. You’ll take charge of a project from conception to execution, leading a team of visual and user experience designers and writers across various deliverables — from digital to print to experience design. While your main focus is leading, you will continue to play a hands on approach, jumping in to design and create when needed to push the work. Regardless of how you engage on a project, you are responsible for its quality, direction, and success. You are the go-to resource for our creative leadership, helping design and implement initiatives to drive OX’s creative culture and creative standards. The Creative Director reports directly to the Executive Creative Director.

Responsibilities & Duties

• Serves as the driving force that keeps the creative team at the top of its game
• Develops original design concepts, oversee multiple projects all the way through execution, and directly manage a team of creatives
• Identifies the best ways to leverage talent and put them in the position to succeed
• Strong ability to provide clear creative direction, career path guidance and timely and helpful feedback to improve creative processes to keep work on budget and schedule
• Possesses both brand and digital expertise
• Understands how to work in design sprints
• Proven leadership skills. We need people who are confident with everything from team building to mentoring to guiding large groups of creative talent.
• Excellent presentation skills and communication abilities at all levels of both internal and client organizations
• Collaborate in project scoping, estimating, and pitching
• Strong ability to prioritize work and resources across engagements based on short- and long-term need. Timelines, budgets, and directions change—we need someone who can roll with it
• Inspires the team to achieve the highest level of creative excellence in every opportunity
• Other duties as assigned by your manager

Required Experience

• 10+ years of design systems experience in a professional services, agency or consulting environment
• Demonstrates enthusiasm for and understanding of digital trends and technologies, including best practices
• Excellent strategic brainstorming, campaign development and creative execution
• Desire to learn and apply your skills in a dynamic, multi-disciplinary environment
• Deep understanding of the principles and practices of omnichannel marketing, branding and emergent technologies to drive outcomes for B2B and B2C businesses and brands
• Passion for great design and systems thinking

Location

Chicago / Remote

OX DE&I Statement

Know Better. Do Better. Be Better.

At The Office of Experience, we design experiences for people. All people. To ensure we deliver on that promise, we must widen the aperture of truth. That means having a diversity of voices at the table as we set out to create the most relevant and meaningful experiences possible. We are committed to hiring a diverse set of people, minds, experiences, and perspectives. We are committed to creating an equitable environment to ensure all our people have the support and opportunity they need to succeed. And we are committed to fostering an inclusive organization built on a foundation of trust as we create a culture that is fearless, collaborative, and embraces life.

The Office of Experience