The Narrative Project

About The Narrative Project

The Narrative Project is Connecticut’s only anti-racist communications agency, focused on equity, oriented to justice, and dedicated to providing high-quality public relations and full-service communications for mission-driven organizations throughout the state. Through socially responsible communications consulting, The Narrative Project works to help emerging and established mission-driven organizations reach their diverse publics, build their image, further their mission, and achieve their goals.

We don’t have clients at The Narrative Project. We have partners.

Traditional consulting relationships are far too transactional. They don’t require the agency to understand the client’s audiences or stakeholders at a basic level; they don’t necessitate developing a true relationship between the client and consultant, and they lend themselves to the mistreatment of the consultant or a lack of work/life balance resulting in burnout.

We call the organizations we serve Partners, because 1) we work exclusively with mission-aligned organizations, 2) we take a collaborative approach to communications management, and 3) we expect our partners to adhere to our core values of community care when working with our team.

Job Description

As Administrative Public Relations & Operations Coordinator, you will serve as the rock and motivation of the organization, working with the growing operations team to keep the trains running and support the staff of The Narrative Project.

The Administrative Public Relations & Operations Coordinator will serve as the front end receptionist and the liaison to the Founder & President as well as additional support to the Senior Leadership Team (SLT) and Chief Officers as needed. The role of Administrative Public Relations & Operations Coordinator will achieve a duality of fulfilling administrative needs and executing a number of communications and marketing tasks on behalf of the organization. As such, this individual should be highly motivated, detailed orientated, able to identify opportunities for improvement, and eager to take initiative to further the mission of The Narrative Project.

Key Responsibilities:

As Administrative Public Relations & Operations Coordinator, you will serve many roles include front desk and office management, operations support, public relations and communications support for partners, serving as the liaison to the Founder & President as well as additional support to the Senior Leadership Team (SLT) and Chief Officers as needed.

The position will serve as the brand manager for the Founder and President, act as the second contact for the select partners, work with the operations team to strategize opportunities to improve partner relations, manage meetings, plan and manager select social media channels and the organizations monthly newsletter, and serve as a support for a number of other on going operations needs.

If you’ve served as a legislative aid, a brand manager, a communications associate or marketing assistant, you’ll be a successful in this role.

The role of Administrative Public Relations & Operations Coordinator will achieve a duality of both fulfilling administrative needs and executing a number of communications and marketing tasks on behalf of the organization. As such, this individual should be highly motivated, detailed orientated, able to identify opportunities for improvement, and eager to take initiative to further the mission of The Narrative Project.

Key Responsibilities:

Responsibilities will vary but may include a combination of:

• Front end receptionist work
• Executive brand management
• Serving as the point of contact for the Founder & President and providing additional support to the Senior Leadership Team and Chief Officers as needed
• Office management and organization to support the full team
• Partner relations including:
• Planning, drafting and scheduling regular emails to partners
• Communicating hours and overages
• Supporting meetings as needed
• Scheduling meetings as needed
• Website management
• Social media support as needed
• Email marketing — managing company newsletter
• General administrative support
• Team meeting support
• Operations support
• Other responsibilities as they arise

Key Skills:

• High levels of communication – high presentation, verbal and written skills
• Impressive emotional intelligence and interpersonal expertise
• A passion for the media, including social media
• Outstanding organization with an ability to manage multiple projects of various sizes and durations with moving deadlines
• Exceptional follow up ability
• Strong copywriting and marketing mastery
• Socially aware and relationally savvy
• Good industry knowledge and experience in building influential networks
• Flair for creativity, strategic thinking and innovation
• Service focused and sensitive to confidential information
• Ability to operate with a no-ego mindset
• Reliable team-first player

Qualifications:

• Relevant college experience in journalism, communications, public relations, or marketing and 3-5 years of work experience, or some combination of experience and education
• Bachelor’s Degree, preferred
• Spanish speaking, preferred
• Dedication to dismantling harmful narratives surrounding race, ethnicity, privilege and power
• Commitment to the mission of leveraging high-quality communications to support and strengthen the work of mission-driven organizations
• Anti-racist, justice-oriented, and committed to equality through equity
• Self-starting, propensity to take initiative with the ability to thrive within a fast-paced, dynamic
• environment
• Strong writing, proofreading, and editing skills
• Strong verbal and interpersonal communication skills
• Must have the ability to work collaboratively
• Familiarity with a variety of adobe programs, primarily Photoshop, InDesign, and Illustrator
• Experience with Final Cut, or Adobe Premiere
• Experience with earned, owned, social and paid media
• Client-focused, energetic and detail-oriented
• BIPOC Individuals highly encouraged to apply

This position offers room to grow and is an exciting opportunity for any emerging communications professional with an interest in mission-driven, change communications. All interested parties should submit a resume and cover letter explaining their interest in mission-driven, change communications and how they adopt the ideals of antiracism. Please include your social media handles and LinkedIn account if applicable.

Job Type: Full-time

Salary: $45,000.00 – $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Flexible schedule
• Paid time off
• Parental leave
• Professional development assistance
• Commuter benefits

The Narrative Project