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Tata Consultancy Services

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Open Jobs:

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Role & Location

Email Marketing Project Manager, Bellevue, WA

Required Skills

CRM Functional Marketing Processes; mark

Good to have skills

Digital : Adobe Campaign; CRM Functional Marketing Processes

Technical/Functional skills

  • 2+ years of extensive hands on experience in Email marketing tools such as Salesforce Marketing Cloud, Adobe Campaign or any other CRM tool.
  • Debugging and troubleshooting.
  • Ability to deal well with ambiguous/undefined problems; ability to think abstractly.
  • Familiarity with project management tracking tools like ADO, Jira, etc.
  • Availability for urgent pull/push campaigns off regular business hours
  • Ability to multi-task and stakeholder management to thrive dynamic business environment.
  • Experience working across multiple agencies and teams.
  • Extremely detail-oriented approach with strong analytical skills
  • Strong QA skills
  • Ownership of projects and actions
  • Extensive understanding of Email Marketing, Mobile, and Web Marketing Business practices
  • Knowledge of end to end Campaign Management processes
  • Excellent technical & analytical skills with strong business acumen
  • Previous experience working with Microsoft will be an added advantage.
  • Passion to drive improvement in the overall customer experience.

Responsibilities

  • Provide best practice oversight and assistance in design and set up of automated marketing campaigns, reporting throughout the customer life cycle and improve processes across platforms.
  • Collaborate with other teams (agencies & data) to maximize available resources for client support and successful outcomes.
  • Track ongoing progress of projects and deliver timely updates to clients.
  • Manage all technical aspects of marketing automation and CRM integration. Communicate issues and technical roadblocks effectively
  • Be knowledgeable on email best practices, technologies and trends. Ensure emails follow CAN-SPAM best practices and GDPR compliance.
  • Monitor internal testing results and industry best practices. Integrate learning to ensure optimal email results, improved email deliverability, and compliance around permission-based marketing

Experience

5

Location

USA-WA
Tata Consultancy Services

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