Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission

The Manager, Creative, is responsible for the day-to-day management and execution of all brand creative. Accountable for efficient and effective management of campaigns and marketing initiatives. Manages creative execution of innovative materials and programs for field use, including promotional campaigns, print, point of purchase, packaging, website, digital marketing and other brand initiatives. Leads design team and external vendors to consistently deliver customer expectations and align strategies company growth. This position will uphold the Little Caesars brand standards and image during all project design and execution. This position will perform the job autonomously with decision-making approval and handle information related to confidential marketing promotions. Focus of this role may be Domestic or International

How You’ll Make an Impact

• Collaborate with creative and marketing leadership to identify creative opportunities and execute national campaign and field projects that meet creative brief and/or creative request.
• Uphold established style, direction and design solutions for the Little Caesars brand, ensuring implementation from concept through production.
• Provide leadership to the creative department and external design contractors that includes selection, coaching, establishing goals and performance management. Mentor, guide, and inspire creative services team to ensure growth and quality of work.
• Ensure creative is effective, innovative and targeted appropriately and that all creative materials meet production requirements and deadlines. Reviews all completed creative to ensure included information represents brand standards accurately. Ensure error-free work.
• Enhance the brand experience by researching new ways to deliver creative messaging and content. Be on the forefront of market trends and recommend unique ways to extend 360 degree ideas.
• Partner with marketing team to develop and maintain seamless communication, approved workflow and procedures, ensuring timely and cost-effective design and production of marketing related materials.
• Implement, improve and measure efficiencies of planning, process, scope control, issue management and project execution of Creative Services Department.
• Champion and communicate all brand and creative strategies to colleagues and franchisees. Provide rationale and direction on brand initiatives, campaigns and creative requests, ensuring collaborative relationships.
• Provide recommendations to annual budgets and budget monitoring.
• As a key member of the creative leadership team, assists with strategic direction and planning to drive all brand initiatives, including brand awareness, brand design, creative messaging and brand growth.
• Participate in cross-functional teams as needed
• Provide creative support to corporate colleague or business programs.

Who You Are

• Bachelor degree in Marketing, Advertising, Graphic Design or related discipline.
• Minimum of ten (10) years of experience in advertising, graphic design, production, printing industries and digital media and brand marketing best practices.
• Minimum of five (5) years’ experience managing cross-functional teams on a formal basis.
• Previous experience in an agency or corporate marketing position.
• Evidence of ability to motivate and push creativity and innovation. Experience hiring, training, developing, supervising and appraising personnel.
• Demonstrated attention to detail with emphasis on accuracy and quality, and a critical eye for design aesthetics.
• Evidence of ability to analyze, problem-solve and make decisions, including viable alternative options. Demonstrated ability to build and maintain relationships with all levels of colleagues and public.
• Highly developed communication and facilitation skills with demonstrated ability to translate technical information to a non-technical audience.
• Strong ability to identify and apply key customer insights, check sustainability during the project and conduct/assess post project customer satisfaction.
• Proficient with MS Office and Adobe Creative Suite, specifically Photoshop, InDesign, Illustrator.

Where You’ll Work

• A state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.
• A colleague fitness center, work café and an outdoor patio with grills.
• Over 60 different meeting spaces to help promote a collaborative environment.
• Ability to work beyond traditional office hours when required by project demands.
• Ability to travel when necessary and adhere to the Travel Policy

Little Caesars Pizza

The Supervisor, of Support Operations (Sports and Entertainment Technology) is responsible for overseeing technical support service delivery and guidance to users, events for the various Ilitch Holdings venues in addition, on a customary and regular basis, this position has the responsibility to manage a support staff including hiring, coaching, development, and performance management.

Job Summary:

The Manager, of Support Operations (Sports and Entertainment Technology) is responsible for overseeing technical support service delivery and guidance to users, events for the various Ilitch Holdings venues in addition, on a customary and regular basis, this position has the responsibility to manage a support staff including hiring, coaching, development, and performance management.

Key Responsibilities:

• Manage the sports and entertainment technology support operation, venues, and event staff for Detroit Red Wings, Detroit Tigers, 313 Presents, and affiliate operations of Ilitch Sports and Entertainment.

• Oversee the service desk, venue and event technology delivery, and support personnel.

• Remain current with Little Caesars Enterprises parent processes to build and maintain a cohesive support operation that represents corporate standards and practices within the Sports and Entertainment operation.

• Filter and escalate technical tasks to the LCE Shared Services teams, including server, network, and cybersecurity indirect resources.

• Oversee venue and event technology hardware inventories within the Sports and Entertainment event and venue operation. Maintaining functionality and full life cycle from procurement to decommission.

• Proactively ensure all event and venue technologies are operational across all venues, for every event or operating workday.

• Filter and oversee the delivery of event-day technology requests to meet the needs of all internal and external partners. Delegating and scheduling direct and indirect reports and needed.

• Travel to all venues and maintain an understanding of each operation to accurately represent the businesses needs and support the technical staff on the ground.

• Supervise part-time and full-time Sports and Entertainment Event Technicians, along with the application support personnel. Provide guidance and technical coaching as needed. Developing and maintaining the support staff is central to this role.

• Identify and implement support responsibility structures for every application and support role within the S&E operation, producing procedural documentation, RACI matrix and other ITIL standards.

• Support the relationship set forth by the NHL, NBA, and MLB, and ensure all technology standards are maintained in accordance with league mandate.

• Assess and retroactively re-provision existing technologies to best practice and new standards.

• Performs other duties as assigned

Supplemental Job Functions:

• Expected to play a role within the project management landscape, at times leading initiatives independently.

• Every member of the sports & entertainment technology team is subject to working events on-site. This role while allowed for hybrid-remote work, will be required to support on-site as needed to supervise operations and supplement venue support.

• Performs other duties as assigned

Minimum Skills, Knowledge, and Abilities:

• Bachelor’s degree in computer science or related experience.

• Experience managing technical staff and support desk operation

• Minimum five (5) years working in a helpdesk/desktop support environment with at least two (2) years in a team-lead role.

• Strong understanding of Audio & Visual technology, with experience or knowledge in broadcast environments being a plus.

• Must have a strong understanding of networking fundamentals, proving competency at CompTia Network+ or higher.

• Must have a strong understanding of server infrastructure fundamentals.

• Must have a strong understanding of Apple hardware and OSX and iOS support.

• Systemic and consistent troubleshooting skills.

• Excellent communication skills both written, verbal, and comfortable with presenting to other team leads and senior leadership.

• Adapts to changing needs of the business, is intuitive and has initiative with good time management skills.

• Positive, motivating, and supportive team leadership, with a focus on development of support staff.

Preferred Skills, Knowledge and Abilities:

• Experience working with Broadcast or Live Event Production Environment

• Experience managing large IT teams and support operations

• Ability to work under immense pressure and timelines, including live entertainment and on-air broadcast support scenarios.

• CCNA, Linux and Windows Server knowledge and/or certifications a plus

Work Environment:

• Must be available and willing to work extended and irregular hours as needed including nights, weekends, and holidays, to meet business needs. This includes on-call rotations after-hours, along with monitoring of various alerting systems.

• Exposure to high noise level

• Frequent visual/auditory stimuli

• Frequent travel between venues, including Tigers operations in Lakeland, Florida.

• Ability to lift 50lbs.

• Manage the sports and entertainment technology support operation, venues, and event staff for Detroit Red Wings, Detroit Tigers, 313 Presents, and affiliate operations of Ilitch Sports and Entertainment.

• Oversee the service desk, venue and event technology delivery, and support personnel.

• Remain current with Little Caesars Enterprises parent processes to build and maintain a cohesive support operation that represents corporate standards and practices within the Sports and Entertainment operation.

• Filter and escalate technical tasks to the LCE Shared Services teams, including server, network, and cybersecurity indirect resources.

• Oversee venue and event technology hardware inventories within the Sports and Entertainment event and venue operation. Maintaining functionality and full life cycle from procurement to decommission.

• Proactively ensure all event and venue technologies are operational across all venues, for every event or operating workday.

• Filter and oversee the delivery of event-day technology requests to meet the needs of all internal and external partners. Delegating and scheduling direct and indirect reports and needed.

• Travel to all venues and maintain an understanding of each operation to accurately represent the businesses needs and support the technical staff on the ground.

• Supervise part-time and full-time Sports and Entertainment Event Technicians, along with the application support personnel. Provide guidance and technical coaching as needed. Developing and maintaining the support staff is central to this role.

• Identify and implement support responsibility structures for every application and support role within the S&E operation, producing procedural documentation, RACI matrix and other ITIL standards.

• Support the relationship set forth by the NHL, NBA, and MLB, and ensure all technology standards are maintained in accordance with league mandate.

• Assess and retroactively re-provision existing technologies to best practice and new standards.

• Performs other duties as assigned

Supplemental Job Functions:

• Expected to play a role within the project management landscape, at times leading initiatives independently.

• Every member of the sports & entertainment technology team is subject to working events on-site. This role while allowed for hybrid-remote work, will be required to support on-site as needed to supervise operations and supplement venue support.

• Performs other duties as assigned

Minimum Skills, Knowledge, and Abilities:

• Bachelor’s degree in computer science or related experience.

• Experience managing technical staff and support desk operation

• Minimum five (5) years working in a helpdesk/desktop support environment with at least two (2) years in a team-lead role.

• Strong understanding of Audio & Visual technology, with experience or knowledge in broadcast environments being a plus.

• Must have a strong understanding of networking fundamentals, proving competency at CompTia Network+ or higher.

• Must have a strong understanding of server infrastructure fundamentals.

• Must have a strong understanding of Apple hardware and OSX and iOS support.

• Systemic and consistent troubleshooting skills.

• Excellent communication skills both written, verbal, and comfortable with presenting to other team leads and senior leadership.

• Adapts to changing needs of the business, is intuitive and has initiative with good time management skills.

• Positive, motivating, and supportive team leadership, with a focus on development of support staff.

Preferred Skills, Knowledge and Abilities:

• Experience working with Broadcast or Live Event Production Environment

• Experience managing large IT teams and support operations

• Ability to work under immense pressure and timelines, including live entertainment and on-air broadcast support scenarios.

• CCNA, Linux and Windows Server knowledge and/or certifications a plus

Work Environment:

• Must be available and willing to work extended and irregular hours as needed including nights, weekends, and holidays, to meet business needs. This includes on-call rotations after-hours, along with monitoring of various alerting systems.

• Exposure to high noise level

• Frequent visual/auditory stimuli

• Frequent travel between venues, including Tigers operations in Lakeland, Florida.

• Ability to lift 50lbs.

Little Caesars Pizza

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Job Summary:

In this role, you will be responsible for translating brand strategy into compelling social media, influencer, and community management content. You will oversee the daily operation of the brand’s social media channels while executing the social content and calendar for national campaigns and marketing programs. You will closely collaborate with external agency partners and internal creative teams in creating and delivering 360 integrated marketing campaigns that promote the brand across all key social channels.

How You’ll Make an Impact:

• Coordinate social and digital programs that brings the brand to life for consumers, championing the ongoing refinement of the consumer brand experience and ensuring brand consistency.
• Implement the national social media calendar and ensure proper execution according to established timelines.
• Identify and develop social media content, along with influencer partnerships, that align with the brand’s values and resonate with our target audience.
• Monitor the rapidly evolving social media landscape and key competitor efforts and provide trend insights and recommendations to the team.
• Monitor and engage with the social community across all social channels with an ‘always on’ mentality.
• Monitor campaign and social performance to create reports that include recommendations to improve engagement, expand our audience, and increase relevance.
• Develop and maintain relationships with key stakeholders, including agency partners, social media platforms, and internal teams.
• Anticipate and effectively mitigate problems and consistently communicate to stakeholders with updates on progress, relevant delays or issues and budget implications.

Who You Are:

• Bachelor’s degree in Marketing, Business Administration, Fine Arts, or other related field.
• Minimum of 1 year of marketing experience in the field of social media, strategic content development and/or creative production.
• Professional demeanor and ability to maintain confidentiality.
• Evidence of effective verbal and written communication and presentation skills. Demonstrated creative thinking and problem-solving skills.
• Excellent organizational and time management skills and the ability to apply those skills in a creative atmosphere.
• The ability to manage multiple projects concurrently.
• Demonstrated proficiency with Microsoft Office applications; Excel, PowerPoint, Word, Adobe Acrobat.
• Demonstrated analytical skills with the ability to compile, analyze, summarize, and present data for management review.
• Exceptional attention to detail with the ability to meet tight deadlines.

This Will Make You Stand Out:

• Experience working in the food and beverage industry.

Little Caesars Pizza