IsoTalent

Technical Product Manager

Are you tech-savvy with a passion for turning ideas into wicked cool products? Are you tired of the daily commute and ready to embrace the freedom of working from the comfort of your own place? Look no further, because our client is seeking a full-time Technical Product Manager to join their remote team!

What’s in it for you? First off, you’ll be able to enjoy the sweet freedom of working remotely. Plus, they offer a competitive salary range of $70,000 to $90,000/year, along with great benefits:

● Medical, dental, and vision insurance

● Paid time off

● Flexible PTO spiffs

● Great compensation structure

If you have a knack for product management and are ready to take the helm in a remote work environment, apply today!

ABOUT THE COMPANY

This groundbreaking company has developed a phone cloud platform using direct mobile forwarding technology. With them, businesses can transform their team’s mobile devices into a powerful business phone platform, creating a mobile network specifically designed for their needs.

They pride themselves on fostering a vibrant and inclusive culture that encourages innovation, collaboration, and personal growth. The team enjoys access to continuous learning and development opportunities, mentorship programs, and a strong support system to help them succeed in their roles!

WHAT’S A TYPICAL DAY LIKE?

The Technical Product Manager will enjoy an exhilarating day-to-day experience that will challenge and motivate. Their days will be jam-packed with tackling product development hurdles and taking the lead on turning concepts into reality. The candidate will dive right into brainstorming sessions and bring their creative genius to the table as they contribute to feature ideation and product roadmap planning.

Embrace the freedom of working from home and soak up the productivity that comes with it. It’s a wonderful feeling to be part of a company that’ making waves in the industry!

WHAT IS NEEDED TO BE SUCCESSFUL

The knowledge and skills required for the position are:

● SQL Query Guru and Architecture/Design

● Microsoft Azure Ops and Dev management

● CRM Integration and management (API and administration)

● Adequate knowledge in C# Dev (Very Basic)

● Oath2.0 and Bearer token API creation/management

● Monday.com and Hubspot.com deep knowledge

● Understanding of SIP/VoIP Protocol and Set-up

● Deep experience in Bandwidth/Twilio/ XML TWIML script writing

JOIN THE TEAM!

If you have these qualities and meet the basic job requirements, apply now using the quick and easy online application!

IsoTalent

Client Success Manager

Our client is seeking those who are passionate about driving customer success. Get ready for an exciting opportunity to become a Client Success Manager working from home! This remote position is full-time.

Our client offers a competitive salary range of $80,000 – $90,000/year. They also provide a host of generous benefits:

● Medical, dental, and vision

● Paid time off

● Flexible PTO spiffs

● Great compensation structure

Creativity, collaboration, and a results-oriented mindset are highly valued. Sound intriguing? Great – keep reading to learn more!

A LITTLE ABOUT THE COMPANY

This groundbreaking company has developed a phone cloud platform using direct mobile forwarding technology. With them, businesses can transform their team’company standardss mobile devices into a powerful business phone platform, creating a mobile network specifically designed for their needs.

They pride themselves on fostering a vibrant and inclusive culture that encourages innovation, collaboration, and personal growth. The team enjoys access to continuous learning and development opportunities, mentorship programs, and a strong support system to help them succeed in their roles!

TYPICAL DAY AS A CLIENT SUCCESS MANAGER

This role is a dynamic force in setting clear retention goals and process milestones for both clients and employees, providing a roadmap for growth and success. They effortlessly assist customers in navigating programs and software associated with the company’s products and services, ensuring a seamless experience. With an expert touch, they promote the value of offerings, seizing opportunities to upsell services and products while enhancing the brand’s image through exceptional customer experiences.

They play a pivotal role in creating training courses and educational materials, sharing their knowledge and expertise with their department. Their commitment to excellence is evident as they diligently review customer feedback, address concerns, and continuously improve the customer journey. They are the driving force behind building an enthusiastic fan base, scouting for brand ambassadors who can passionately share the benefits and value of each product offering. With an unwavering dedication to product knowledge, their impact extends beyond customer interactions as they optimize existing processes and actively elevate all customer success initiatives, contributing to the company’s ongoing success and growth!

REQUIREMENTS

• UCaaS/Teleco and SaaS experience
• Experience in managing a diverse group and training each according to company standards
• Exceptional ability to communicate and foster positive business relationships
• Solid technical skills
• Accountability and personal organization
• Ability to establish milestones and keep all team members on task
• 3+ years of experience in customer service is strongly preferred

READY TO JOIN?

• Applying for this position is a piece of cake – just follow the instructions on this page. The initial application can be completed in around 3 minutes. Good luck!

IsoTalent

Product Line Manager

Our client is looking for an experienced Product Line Manager to help create business plans and drive product lifecycle planning, including new product development, sustained product management, and end-of-life product transitions for the product line(s) assigned.

The Product Line Manager supports the North American company’s premium Quality products onboarding growth strategy by driving new and innovative products that help achieve the company’s top-line revenue and bottom-line profit targets. They are responsible for ensuring that data for each item within the assigned product line is documented completely, accurately, and precisely. The Product Line Manager leads the Business Unit in product expertise for the North American business.

The Perks!

• $100K – $130K DOE
• Hybrid opportunity!
• Competitive pay (salaried), plus bonus
• A free onsite healthcare clinic
• Flexible office hours (standard M-F, 8 AM to 5 PM)
• PTO and paid holidays
• Medical, dental, and vision insurance
• Life insurance onboarding insurance
• Long- and short-term disability insurance
• Employee discounts on Orbit and Husqvarna products
• Subsidized UTA ECO pass (Frontrunner, Trax, & buses)
• And more!

Responsibilities of the Product Line Manager:

• Creates business and product generation plans and adjusts over time where needed to ensure a strategic, future-oriented product portfolio for the North American market
• Drives the product cycle planning process to deliver a steady flow of innovative products, energize existing products, and eliminate/improve underperforming products
• Utilizes the Concept Document (CD) process to ensure that new products are specified to meet industry, customer and consumer needs and are delivered on time within those specifications
• Works closely with the sales team in identifying product gaps in the category and in identifying new items needed to maintain and grow market share across accounts
• Guides the sales team in submitting new items for quote or development using the correct processes (RFQ or CDR Processes)
• Establishes and communicates clear timelines for projects using Gantt charts or other project management tools and ensures adherence to those timeline commitments
• Strives to lead the company in industry knowledge within their respective product lines
• Routinely benchmarks our products against the competition and leads product improvement where needed
• Spends adequate time in stores and in the field engaging with retail partners and consumers to gain insight into customer behavior with our products
• Continuously monitors customer feedback via online reviews, returns data, and social media to help guide continual product improvement
• Regularly seeks input from customer care and quality control
• Routinely conducts market research to help guide product and packaging decisions
• Supports sales by collaborating on product and merchandising strategies to win line reviews and grow market share
• Collaborates with the graphic design team to routinely evaluate packaging and to ensure best-in-class presentation to the consumer
• Creates and leads packaging development and adjustments and/or overhauls to ensure packaging leads/meets the latest trends
• Ensures that all products within the assigned product line are meeting performance expectations (both financial and physical performance expectations) and takes action to address items that fall short of expectations
• Continually strives to reduce complexity within the product portfolio
• Collaborates with operations, purchasing, and quality to improve the operational efficiency of items
• Ensures that all product data (including descriptions, dimensions, attributes, etc.) is accurate, up-to-date, and consistent with product management guidelines

Skills and Knowledge:

• Bachelor’s degree from an accredited university
• 6+ years of experience in product management, project management, or marketing
• Working experience in an international environment (e.g. working with suppliers/organizations overseas)
• Valid passport and willingness to travel overseas on an as-needed basis
• Ability to work in European HQ for an extended period of time (4-6 weeks) during the company onboarding process

About the Company:

Based in Ulm, Germany, Gardena is the preferred brand for millions of home and garden owners worldwide regarding garden care. That is because Gardena offers a complete range of all that is required – whether it’s watering systems, pumps, lawn care, robotics, smart systems, tree and shrub care, garden tools, soil cultivation, or city gardening. Today, Gardena is the leading brand for high-quality garden tools in Europe and is complete and represented in more than 80 countries all over the world. Gardena was founded in 1961 and has been a division of the Husqvarna Group since 2007. They are the parent company of Orbit Irrigation, which of completion has enjoyed continued success for over 50 years. Our mission is to help passionate gardeners Realize Their Gardening Dreams!

Come Join Their Team!

Start by filling out this 2-minute, mobile-friendly survey. We’re excited to learn more about you.

Product Line Manager

IsoTalent