IMCMV Holdings, Inc- Margaritaville Restaurants

This job includes managing and developing group business accounts in the local, leisure and convention market segments and handling of the booking process from inquiries to final details before handing over to operations.

This job involves a lot of research and account development. Sales Managers will be conducting a proactive sales effort though prospecting, sales calls, site visits, client entertainment, trade shows and attending local and national industry meetings and events.

In addition to group sales the Sales Manager will be responsible to develop or assist with locals’ promotions in order to drive foot traffic in off peak and shoulder time periods.

Responsibilities:

• Establish and maintain a client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for Margaritaville to ensure that the group sales expectations are met or exceeded.
• Responsible for tracking and reporting all prospecting efforts through Caterease and sending to Sr. Sales Manager prior to sending to VP of Sales.
• Responsible for achieving monthly and annual group sales budget.
• Respond to and follow up, in a timely manner, to all group/event inquiries assigned by Sr. Sales Manager by phone, e-mail and/or personal visits.
• Attend weekly manager meetings.
• Develop and maintain a solid lead referral network by entertaining and calling on key local hospitality colleagues with local Hotels, DMC’s and the CVA or CVB.
• Attend local industry meetings and functions to network and stay top of mind for business referrals.
• Develop ideas and creative proposals to use in soliciting accounts and closing business.
• Develop and maintain local promotional programs and events for off peak seasons.
• Develop and maintain relationships for promotions with corporate clients, partner event coordinators and business associations.
• Conduct market research, competitor and customer surveys.
• Keep General Manager, Sr. Sales Manager, and VP of Sales aware of any potential situations or concerns.
• Attend training to develop relevant knowledge and skills.
• Enforces responsible alcohol management.
• Maintains high-level of knowledge regarding the company’s products and happenings and ability to communicate properly to clients.
• Performs other duties and tasks as assigned or determined by General Manger, VP of Sales, and Sr. Sales Manager.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• Adhere to all company policies and procedures as established in the Staff Member Handbook.

SKILLS/EXPERIENCE:

Minimum two – four years in the hospitality industry or sales in a managing or supporting role

Full service hotel sales experience a plus

Excellent written and verbal communication skills

Ability to interact professionally with other departments and outside contacts

Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision

Good judgement and decision making abilities

Able to travel and work some evenings and weekends

Proficient in Microsoft Office (i.e. Word, Excel, Outlook, Power Point)

EDUCATIONAL REQUIREMENTS:

• A minimum of College Degree, Some College or High School Degree – will vary based on actual experience in the hospitality sales field

IMCMV Holdings, Inc- Margaritaville Restaurants

Job Overview: Responsible for managing and developing the guest referral/concierge market segment, corresponds with client to finalize details of all events, and provides support for the sales team with coordination of paperwork, by performing the following duties:

Position Description:

• Responsible for selling smaller venue’s with Director of Sales oversight
• Corresponds with client to finalize details of all events and ensure all proper paper work is finalized after the event has been sold by Sales Manager or Sr. Sales Manager.
• Provides support for the sales team with coordination and distribution of agreements, SEOs and other event details to front of the house management and culinary team.
• Develops and maintains the Guest Referral/Concierge Program to include handling of all promotions and incentive programs, entertainment, weekly calls and planning of annual appreciation event.
• Attends local industry meetings and functions to network and stay top of mind for business referrals.
• Attend weekly manager meetings.
• Keeps the Director of Operations, Director of Sales , Sales Managers and General Manager aware of any potential situations or concerns.
• Conducts site visits as needed.
• Interfaces between contracted clients and restaurant management as needed.
• Assists with printing of personalized menus for group events.
• Distributes event orders to appropriate departments.
• Updates and distributes revised event calendar.
• Attends training to develop relevant knowledge and skills.
• Maintains high-level of knowledge regarding the company’s products, happenings and communicates properly to clients.
• Performs other duties and tasks as assigned or determined by the Director of Sales, Sales Managers or General Manager.
• Enforces responsible alcohol service.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• Adheres to all company policies and procedures as established in the Staff Member Handbook.

Skills/Experience:

• Excellent written and verbal communication skills
• Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
• Good judgment and decision making abilities
• A self-starter who is well-organized and detail-oriented
• Professional and a team player
• Customer service focused and good listening skills
• Minimum one to two years in the hospitality industry or sales
• Full service hotel or restaurant experience a plus

Educational Requirements:

• A minimum of College Degree, Some College or High School Degree – will vary based on experience

Other:

• Able to travel and work some evenings and weekends
• Proficient in Microsoft Office (i.e. Word, Excel, Outlook, Power Point)
• Cater Ease Account Management Program a plus

The characteristics described here are representative of these that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

IMCMV Holdings, Inc- Margaritaville Restaurants