Crescent Solutions

• No 3rd Parties
• No Visa Candidates

Manager Notes:

• Previous projects must consist of both Web and Mobile.
• Looking for a candidate with 10-14 years of total experience, and 8-10 years of relevant web/mobile experience.
• Entertainment experience highly preferred

Job Description:

Systems at used:

• CRM: Salesforce, Filemaker, Airtable, Pipedrive
• ERP: NetSuite
• HRIS: Workday
• CMS: Contentful
• Reporting: Tableau/PowerBI
• Martech/AdTech packages already in place: Google Analytics, Google Tag Manager, Googler Search Console, Marketo, TailoredMail

Job Description

Looking for a motivated, energetic, Product Manager to join our Digital Experiences team. The product manager will lead gathering, defining and deploying new innovative internal and external agent and client focused online and mobile applications.

Responsibilities:

• Collaborate with cross functional teams and stakeholders, including agents and engineering, to gather requirements, input, and feedback
• Build product flows, and product requirement documents
• Work with our UX/UI design team to iterate through UI and prototypes
• Define MVP’s, epics/user stories and manage agile development
• Develop and maintain product roadmaps, timelines, and project updates
• Drive product KPIs via analytical tools
• Manage deadlines, assign responsibilities and monitor progress ensuring each product release is on time, and within scope
• Drive client demos to obtain approvals and gather feedback
• Manage product feature KPI’s, user experience, bug fixes, A/B testing & analytics
• Ability to think both strategically and tactically in a high-energy, fast paced environment
• Technical aptitude and agility to learn the systems and technology used in our day to day business

Required Skills

• 10+ years of experience in a product management role
• Proven experience with the product development lifecycle
• Experience with Jira, Confluence, or similar software.
• Organizational and leadership abilities
• Excellent communication skills
• Excellent analytical and creative thinking skills
• Problem-solving aptitude
• Solid experience of agile process, tools and best practices

Crescent Solutions