Talent Casting Calls and Auditions

The Customer Success Manager is responsible for the delivery of our organizational objectives for our private label and co-manufacturing customer partners. This includes but is not limited to creating internal alignment and delivery of customer activities and requirements, delivery of budgetary margin goals, optimization of customer’s product portfolio, development, and delivery of customer scorecards, and establishing and sustaining high levels of customer satisfaction.

Responsibilities:

• Developing and coordinating internal cross functional requirements to support the on-boarding, launch, and on-going account management activities to deliver our private label and co-manufacturing customer partners objectives and our organizational objectives.
• Establishing an inseparable relationship with our private label and co-manufacturing customers by:
• Creating and executing account plans and strategies to deliver on customers objectives.
• Creating organizational awareness and alignment of account plans to execute on customer requirements and contract terms (i.e. – service level and quality metrics)
• Maintaining targeted levels of customer satisfaction, net promoter scores, and customer effort scores by maintaining high levels of category and customer understanding, high levels of responsiveness and availability, giving our customers more than we take, and delivering on our commitments.
• Conducting external business reviews to evaluate performance metrics and re-establish action logs and priorities to achieve customer objectives.
• Delivering P&L objectives for our private label and contract manufacturing customers by:
• Partnering with Sales Account Lead and other commercial team members to develop accounts plans and strategies to deliver business objectives.
• Creating organizational awareness and alignment to enable execution of account plans and strategies.
• Conducting internal business reviews to evaluate performance metrics and re-establish action logs and priorities to achieve business objectives.
• Assisting in the execution of SIOP (Sales, Inventory, and Operations Planning) process related to private label and co-manufacturing accounts. This includes but is not limited to establishing customer requirements, product portfolio roles and on-going optimization, forecasting, and inventory management.
• Responsible for supporting internal project management function in the business case development, commercialization, and on-going execution of new products.
• Ensuring coordination and timely follow-up of all project plan tasks and activities, including trials.
• Driving team to resolution of issues and risks and escalate accordingly.
• Maintaining a strong understanding of the category, the consumer, and the customer:
• Subscribing to and reading category, consumer, and customer reports
• Partner with Research and Development team to maintain continuous understanding of technology platforms within our operating categories.
• Partnering with category management team to maintain thorough understanding of changes in category dynamics.

Qualifications:

Must be…

• A consumer first. The consumer guides our decision-making process. We solve for their needs through our customers. It all begins with them.
• An owner. The performance of the marketing department starts with you; however, you also influence the organization. One individual’s actions can shape or make change across the organization.
• A farmer. We are building for the future. It takes hard work and a humble attitude. You start small, plant an idea, anticipate change in an unrelenting, constantly changing environment, adapt, and grow so that we can harvest our success in the future. That said, it starts with you getting up and going to work each morning.
• A teammate. We want to go far not “just” fast. To go far, we must go together.
• An entrepreneur. You will need to embrace risk and be willing to fail. The greatest ideas that you create will likely be inspired by a failure first.
• Persistent. If we are moving fast, taking calculated risks, and striving for excellence, we will be met with adversity. In those moments, you must be able to get back and persist.

Must have…

• Bachelor’s degree in business, sales, marketing, and/or related field or equivalent experience.
• 5+ years of account management responsibility with strong preference of CPG industry related experience; desired experience in beverage category
• Demonstrated ability to interact and support external customers with highly professional attitude.
• Demonstrated ability to interact and support various internal cross-functional departments – operations, supply chain, customer service, sales, marketing, etc.
• Excellent listening, and strong oral/written communication skills.
• Organized and detail oriented. Able to prioritize work, meet deadlines, and work independently.
• Highly motivated; takes initiative without being asked, displays a sense of urgency, and requires minimal oversight.
• Able to creatively problem solve; flexible, proactive, and able to work in a fast-paced environment.
• Exhibit a high-level of intellectual curiosity; ask the right questions to ensure a thorough understanding of the opportunity.
• Contribute to establishing practices, tools, and templates for standardized use throughout the organization.

Must want…

• To strive for excellence and win

Hours and Pay:

We offer a competitive base pay rate and a comprehensive benefits package for full-time employees. Hours are standard Monday – Friday business hours on-site at our Little Chute, WI facility.

Safety Statement:

At Trilliant Food and Nutrition, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition is a Drug Free Workplace.
• All applicants are subject to a background check as a condition of employment.
• EEO/AA including Vets and Disabled.
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information.

About Us:

• TRILLIANT FOOD & NUTRITION, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility which has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most current, high-speed equipment to support our commitment to quality, value, speed-to-market, and innovation.

• HORSESHOE BEVERAGE COMPANY, located in Neenah, WI is a leading ready-to-drink beverage manufacturer focused on providing consumers with an outstanding beverage experience wherever, whenever. Leveraging industry-leading talent, state-of-the-art equipment, and our vertically integrated supply chain, we strive to be at the forefront of beverage innovation each day and deliver the highest quality beverages to our customers first.

• The teams at TRILLIANT and HORSESHOE come to work each day with relentless energy, enthusiasm, and a promise to enhance the beverage experiences of millions of people. We invite you to explore opportunities at TRILLIANT or HORSESHOE, to see if your talents and career aspirations may fit with our openings.

Diversity and Inclusion at TRILLIANT and HORSESHOE:

We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Trilliant Food & Nutrition, LLC

Location: Denver (onsite Tues/Wed/Thurs)

Salary: $70-72K DOE + up to 10% annual bonus (paid quarterly)

One of our digital marketing agency clients is looking for a Paid Search Manager to join their team for an all-new full-time position.

This Paid Search Manager will be reporting to the agency’s Head of Search and responsible for building and implementing paid search strategies for a number of assigned key accounts (food/bev delivery, consulting firm, electronics/consumer goods).

The Paid Search Manager must have experience performing in-depth analysis against KPI’s, owning day-to-day optimizations, designing and implementing innovative test ideas, managing paid search budgets, providing performance metrics/reporting, etc.

Ideal Paid Search Manager candidates will have:

– 3+ years of paid search advertising experience

– BA degree in business, math, marketing, engineering, science or related field

– Proven track record of success implementing, managing, and optimizing ongoing paid search advertising campaigns

– Proven ability to manage multiple accounts and projects simultaneously to meet objectives/key deadlines and deliver against KPI’s

– Experience with website and lead analytics – i.e. UTM tagging, Google Analytics, etc.

– Ad platform certi?cations

– Outstanding data handling and analytical skills

– Excellent written and verbal communication skills

– Well-organized and ?exible; able to move from project to project without delay.

– A passion for Digital Marketing and learning!

Nice to have:

– Ad agency experience preferred

– Mobile experience is strongly preferred

Job Responsibilities:

– Work on assigned key accounts and build/implement state-of-the-art paid search strategies.

– Perform in-depth analysis with the aim of delivering strong performance across the KPIs set.

– Own day-to-day optimizations across channels, design and implement innovative test ideas, manage budgets, provide performance reporting, and additional duties relating to ensuring performance is on-target or exceeds expectations.

– Be curious and unafraid to push the boundaries while thinking of the big picture

– Deep dive into the details through proactivity, eagerness, and self-motivation.

*Hybrid schedule onsite 2-3 days per week Tues/Wed/Thurs

**Computer will be provided

***Full benefits including medical insurance, PTO, additional perks

24 Seven Talent

Babcox Media, Inc., an Akron, Ohio-based B2B multimedia company with concentration in the automotive aftermarket, powersports, performance, collision, commercial fleet, dealership, engine building and tire industries is currently searching for an experienced Managing Editor/Producer. The best candidate for this role is an experienced editor who loves to create content, understands business-to-business publishing operations, and is ready to take the next step in his or her career as the next Managing Editor/Producer at Babcox Media.

We’re looking for a person who wants the support and resources to create fun and engaging written and video content; someone who can deftly manage digital content production—website, newsletters, and social media. Most importantly, we seek someone who desires to work at a high level of industry engagement to make solid contacts and tell stories that no one else in the market is telling.

At Babcox Media, we’ve invested heavily in our digital content strategy—from producing content with a digital-first focus to growing a video department with studio and editing resources. Our editors crisscross the country attending industry events to detail product launches, trade shows, and other event coverage. We want you to be part of the team to lead the next generation of content creation at Babcox Media.

Responsibilities include, but are not limited to:

• Managing the digital production process of daily website posts and newsletter deployment—maintaining the publishing calendar and planning future content.
• Writing content for written publication and video production.
• Hosting video content as the on-screen talent.
• Working with the video department on pre- and post-production content creation for the brand.
• Assisting the sales team in client management efforts, including program creation, industry knowledge consulting, idea generation, and content program executions.
• Understanding how to create, manage, and deploy content in various forms—from pure editorial to sponsored content placements.
• Working with the team’s graphic designer to create content-specific graphic assets.
• Working with editors and the publisher to create and execute revenue-generating ideas for their respective publication and/or Babcox Media.
• Working with Ad Services to gather information about advertisers, special advertising positions, production schedules, and production requirements for print or online.
• Managing qualified contributing writers to provide relevant technical content.
• Developing an annual brand content calendar, media kit, and promotions.
• Reviewing Google Analytics for the latest data on website traffic.
• Moderating webinars.
• Participating in sales calls with members of the sales staff for editorial perspective.
• Traveling and covering press events for the brand.
• Other duties as assigned by the manager.

Essential Skills and Experience:

• Bachelor’s degree in journalism, communications, or similar.
• 3-5 years of professional editorial and/or content service experience, including article writing (print and digital), news reporting, copyediting, design, layout, and SEO.
• Current experience in and knowledge of all digital and social media, SEO, WordPress, and web content management systems.
• Experience or interest in video content creation—planning, writing, shooting, editing.
• Knowledge and understanding of usability guidelines, as well as practical applications of SEO strategies as they relate to content.
• Demonstrated knowledge of AP Style.
• Positive track record as a strong team member with the ability to work independently.
• Excellent interpersonal skills with a high level of professionalism.
• Strong communication (verbal and written) skills.
• Strong interviewing skills.
• Excellent attention to detail.
• Ability to travel (Up to 30% of the job).
• Ability to meet stringent deadlines.
• Must be computer proficient: Microsoft Office (Word, Excel, Outlook) and Adobe Creative Suite (InDesign, etc.) for Mac.
• Automotive interest is highly recommended, but not required.

Babcox Media offers competitive salary and benefit packages as well as a creative work environment. Qualified candidates should apply directly to our Managing Editor/Producer job posting at http://www.babcox.com/careers/ or you may email your resume and cover letter to [email protected]. No phone calls please.

Please note: Babcox Media does not provide relocation assistance nor does the company sponsor international candidates.

Babcox Media

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka.

We’re proud of our award-winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

The University Relations & Early Career Programs Manager is responsible for developing and implementing strategies to attract, engage, and retain early career talent. This role involves establishing and nurturing relationships with universities, colleges, and students, managing internship programs, organizing campus events, and collaborating with internal stakeholders to ensure a successful talent acquisition process.

Key Responsibilities:

University Relationship Management:

o Develop and maintain relationships with key university contacts, faculty members, and student organizations.

o Collaborate with universities to create internship and recruitment opportunities for students.

Internship and Leadership Development Program Management:

o Design, implement, and manage internship programs that provide valuable experiences for both students and the organization.

o Oversee the recruitment, onboarding, and mentorship of interns.

o Coordinate with various departments to provide value add and business critical projects to interns.

o Ensure internal development programs (PDS & CDS) are effectively utilized to identify and advance internal talent.

Campus Recruitment:

o Plan and execute campus recruitment events, including career fairs, information sessions, and workshops.

o Represent the organization at university events to promote the company and its career opportunities.

Early Career Talent Acquisition:

o Collaborate with HR and hiring managers to identify hiring needs for entry-level positions.

o Implement innovative strategies to attract top talent, including social media campaigns, employer branding initiatives, and networking events.

Program Development:

o Design and implement early career development programs, including training sessions, mentorship programs, and leadership initiatives.

o Evaluate program effectiveness and make data-driven recommendations for continuous improvement.

Collaboration and Communication:

o Work closely with internal stakeholders, including HR, hiring managers, and senior leadership, to align early career programs with organizational goals.

o Communicate program goals, updates, and successes to internal teams and external partners.

Qualifications:

• Bachelor’s degree
• Proven experience in university relations, campus recruitment, or talent acquisition, preferably in a corporate setting.
• Strong interpersonal and networking skills.
• Excellent organizational and project management abilities.
• Ability to work independently and as part of a team.
• Familiarity with various recruiting tools and platforms.
• Exceptional communication skills, both written and verbal.
• Ability to communicate with all levels of the organization.
• Experience in a fast paced environment
• 3 years Early Career Program management experience.
• 5 years full cycle recruiting experience.

Preferred Skills:

• Experience with employer branding and social media recruitment strategies.
• Knowledge of diversity and inclusion initiatives in recruitment.
• Proficiency in data analysis and reporting.

Sazerac Company

SERHANT. Studios is a full-service creative and marketing agency that creates unique, high-impact content strategically designed to resonate with the largest real estate audience in the world.

SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation, and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.

We’re excitedly seeking a Multimedia Producer who has a strong team mentality and experience in real estate media. The Multimedia Producer will work from our Miami, FL office and will be responsible for producing, editing, and delivering video property tours for our Miami, FL listings.

An ideal candidate should have strong production and editing skills and be comfortable with providing direction and guidance to on-camera talent. You should be highly experienced with social platforms such as Instagram, YouTube, Facebook, and TikTok. You are well-versed in optimizing footage for cross-platform distribution. The successful candidate is someone who is equal parts organizer and creative, can work in start-up culture, and can create impactful products. Our ideal Multimedia Producer can thrive in a fast-paced environment.

In this role, you will:

• Develop and strategize assets and deliverables for SERHANT. Agents
• Follow a fast paced schedule of shooting luxury real estate across the Miami-Dade County Area
• Capture and edit headshot photography for our Miami, FL agent roster
• Work under the direction of the Lead Brokerage Producer in the creation of high-level digital content
• Collaborate with the studios team in New York City to help develop concepts and strategies
• Work directly with SERHANT. Agents to create various forms of shareable content
• Help gather video performance data to understand what video works – and what doesn’t.
• Ensuring video content is creatively and structurally optimized to live across platforms
• Make observations to help optimize future concepts during the post-production process
• Assist the team with administrative tasks including but not limited to:
• Equipment management, maintenance, and preparation
• Asset management and organization

You have:

• A genuine interest in what makes content shareable and viral
• 2-3 years of proven experience in real estate media
• Experience in creating high quality content for luxury real estate
• Proficiency with DSLR/cinema cameras, sound, lighting, and grip
• Adobe Creative Suite and on set experience a plus
• An obsession with social strategy through YouTube, Instagram, Facebook, TikTok
• Ability to work in small teams and independently
• Managerial Experience is a plus
• Ability to manage multiple projects throughout various stages of production
• Ability to give and receive constructive criticism – high emotional intelligence
• Clean driving record & valid driver’s license
• Must have a reliable vehicle
• A competitive drive with a positive, curious and kind disposition (no haters)

SERHANT.

Our Client, a metrics driven printing company is seeking an experienced Plant Manager to lead their Southeast location. There is a knowledgeable production crew in place and key initiatives include maintaining on time deliveries, process improvement, and waste reduction. This individual will oversee all aspects of the facility that includes prepress, printing, converting/finishing, distribution/fulfillment and shipping. The ideal candidate should be an established leader experienced in lean manufacturing and six sigma with a solid track record of working within a label printing environment as well as initiating and implementing long term strategies geared toward operational excellence. Excellent compensation, relocation assistance, and benefits package that includes Medical, Dental, and Vision Insurance, an available Flexible Spending Account (FSA) healthcare and dependent care, and a 401k Retirement Savings Plan w/company match.

Responsibilities

• Manage all aspects of the printing plant and provide leadership and direction to all production departments
• Plan and direct production and manufacturing priorities according to customers’ needs and company best practices
• Hire, lead, coach and train team members, and supervisors within a fast-paced environment
• Forecast, plan, organize, and monitor production to achieve maximum productivity, quality and safety
• Work with corporate supply chain and sourcing team for all supplies and inventory tracking as well as cost reduction initiatives
• Research, ID, and implement new technology, equipment, and processes
• Meet or exceed KPI objectives

Qualifications

• Bachelor’s degree preferred
• A minimum of 5 years of experience managing within a metrics oriented printing facility
• A minimum of 10 years experience with label printing. Durable labels preferred
• A proven track record of supervising a production team, while reducing costs, and maintaining a high level of safety and quality
• Proven track record in business and management; emphasizing team leadership, financial and strategic planning, and lean manufacturing
• Technical expertise with flexo, digital, and screen printed labels and converting/finishing
• Ability to coach, mentor, and train within a team environment
• Excellent communication and delegation skills
• Experienced in process improvement, lean manufacturing, and Six Sigma
• Excellent verbal and written communication skills
• Computer literate and experience with print management dashboards and Microsoft Office

All information kept in strict confidence. Contact Donna Monaco at PrintLink or give us a call 800-867-3463. Please mention Ref. #BH695

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About PrintLink

PrintLink is a Professional Placement Firm for employers and job seekers in the packaging, printing, and labels industry. We are recruitment specialists for senior/middle management talent within the graphic communications industry. As career consultants, we connect talent in sales, operations, and technology with job opportunities in print management, digital prepress, information technology, pressroom, bindery, large format printing, and others, including:

Commercial Print

Executive Recruitment

Labels

Publishing

Equipment & Consumables

Direct Mail

Supplies and Equipment

Customer Communications

Flexible Packaging

Folding Cartons

Textile Printing

What do we do?

► Introductions to motivated professionals

► Insightful dialogue on your hiring needs

► Mentoring, market intelligence & solutions

How do we do our work?

► Sourcing strategies for active & passive candidates

► Leveraging professional networks, referrals, and active database

► Innovative recruitment tools and digital technologies

Our team is here to get the results you want – always private, personal, and confidential.

Tell us how we can help.

Let’s work together to make it happen!

For more information, visit www.printlink.com

PrintLink – Print & Packaging Recruiters

Our client, a gaming/sports company, is looking for a Production Designer to join their brand and creative team. The role will design and automate campaigns and creative executions across channels to build the brand and business. The ideal candidate blends a passion for creativity, a collaborative spirit, and confidence. This position will be remote.

• Pay Rate: $30-35/hr based on experience

Responsibilities:

• Collaborate closely with Art Directors, Designers, and Project Managers to create assets for channels including Digital, Social, Product Marketing and CRM.
• Create layouts applying design principles such as color, typography, organizing elements, and usability.
• Prepare various formats of supplied artwork production-ready and resolve any artwork issues that arise during production.
• Work with automation tools daily to develop and maintain templates that are implemented in daily workflow.
• Partner with 3rd party vendors to enforce quality assurance on all outsourced digital assets.
• Catalog art and finalize assets for future projects and ensure quality assurance of DAM taxonomy adherence.
• Stay current on marketing trends, best practices, and emerging tech.
• Build knowledge of brand and strategic marketing goals.

Required Qualifications:

• Bachelor of Fine Arts in Graphic Design with at least 2 years of relevant experience.
• Proficient in Adobe Creative Suite (InDesign, Illustrator, and Photoshop).
• Automation experience is preferred.
• Attention to detail and a passion for high-quality work and organization.
• Excellent communication skills, both written and verbal.
• Ability to juggle multiple projects at once and deliver on quick deadlines.
• Demonstrated understanding of modern marketing (digital, experiential & social).
• Figma experience is a plus.
• Motion experience a plus.

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.

Solomon Page

TEKsystems Global Services (TGS) provides a continuum of services ranging from engagement management to full outsourcing for applications, infrastructure, communications, and education solutions, including offshore centers in Canada and India. As a services provider, we leverage our expertise, methodologies, and IP to help our customers achieve their business value through technology solutions.

Here’s what the opportunity supported through our TGS Talent Acquisition Team requires.

Position Overview:

The Engagement Manager I (EM I) position is a delivery leadership position in the organization in which the individual is responsible for managing one or more projects/project teams/programs at a time. This individual provides ownership of customer expectations, delivery assurance of application services deliverables, and all-around outcomes for clients.

The Engagement Manager I is responsible for quantifying the business benefits of project outcomes throughout the engagement. He/she is expected to have the experience and background to perform all the duties described below for engagements of all service types. including deliverable-based, fully outsourced, or medium/large-scale engagements or programs. This position requires a more demanding set of skills, educational background and demonstrated experience as related to the technical practice area.

This role is based onsite 50% of the time in Seattle, WA.

Key Accountabilities and Priorities:

Strategic Thinker & Market Strategist

Customer-First Mindset

• Urgently and actively account for project and customer requirements to ensure customer satisfaction and contract compliance (internal controls & legal compliance)

• Understand and explain how technology solutions address customer needs and discuss benefits in terms of business value versus technology features

• Establish and perform periodic customer, project, and solution “health checks” with clients baselined against the target metrics associated with the value streams defined at the onset of the engagement

• Forge lasting ongoing relationships

• Define and implement a communication plan that meets project and customer expectations and then urgently ensure a rhythm of “continuous communication” and escalation inside of TEK and with the client relative to project status, opportunities, and imminent risks

• Participate in the development and execution of an account strategy in collaboration with internal stakeholders

Innovative

• Think out of the box, work to solution, and solve business problems; drive growth by relentlessly searching for new and improved ways of serving our internal and external customers; collaborate heavily with Practice, Solutions, and Sales teams towards this end

• Highlight risks associated with activities that deviate from stated business goals and define costs associated with deviation

• Leadership Presence – Inspire and motivate a sense of direction and purpose; energize team members to strive towards a compelling vision of the future by embracing and embodying company values in all aspects of their work; offer clarity around project goals and objectives to enable effective collaboration towards a shared purpose

• Strategic Perspective & Judgement – Maintain a clear view of the customer’s current and future business needs above and beyond the engagement deliverables; use deep industry and cultural knowledge to anticipate trends and opportunities; take a long-term view of the business as well as take the broad strategy and translate it into meaningful goals and objectives

• Collaborate with Account team to ensure costs, planning, governance, and risks are visible and issues are resolved

Organizational Agility

Drive for Results

• Understand and support the approach and solution design proposed by collaborating with customers and stakeholders to manage their expectations and proactively resolve business issues in a timely manner and then work vigorously to ensure the path towards fulfillment of customer expectations is always dignified

• Urgently and actively develop, maintain, and track quantifiable metrics that support business and project goals

• Continually challenge others in a healthy fashion and addresses performance gaps well before there are any negative impact on service delivery

• Situational Leadership – Adjust behavior to best fit the style of others and the style that is needed based upon the situation, the customer culture, and project goals

• Self-Awareness & Development – Recognize own strengths and weaknesses, admit mistakes, and proactively seek feedback from others; extract learning from failure

• Collaborate/Create Buy-in – Build both informal & formal relationships across organization boundaries

Assess Talent & Push/Lead Inclusively

• Mentor, manage, and develop project team members

• Conduct annual reviews throughout the year on employee performance where required

• Recruit, develop, and retain a diverse, high-quality workforce; maintain a high-performing team and lead & manage an inclusive workplace that maximizes the talents of each person to achieve sound results

Skills & Qualifications:

• Bachelor’s degree or equivalent, relevant experience

• 5 or more years of experience in technology and/or professional services with a preference for experience at a consulting services provider

• 2 or more years of experience in IT service management/project management providing project and delivery management and daily operational oversight within a professional services delivery environment

• Strong business acumen with the ability to develop a business case, to gather business requirements, and translate them into a customer solution when required

• Experience leading Agile based workflows (PI planning, sprint planning, daily standups, etc.) and delivering using Scrum, Kanban, SAFe, XP

• Agile, PMP, IAOP (Outsourcing Professional), ITIL or other relevant certifications

• Experience with common IT technologies a plus

• Possesses healthy situational awareness with a “customer first mindset”

• Operates with a sense “healthy paranoia” by continually ensuring the customer expectations and goals are identified and validated and that any potential barriers or risks to success are immediately escalated and addressed

• Excellent oral and written communication skills, analysis and problem-solving skills, and excellent time management and organizational skills

• Demonstrated experience communicating and presenting as a manager and stakeholder

• Experience leading people and personnel

• Demonstrate an above average emotional intelligence

• Self-Development: Active and passionate role in their own personal and professional development; understand areas for growth and learning, creates a plan to improve, and aggressively pursues that plan; remains up to date on required readings and training

TEKsystems

The Role

Russell Reynolds Associates is looking for a Knowledge Director with the Financial Services sector in developing world-class, insight-led client development capabilities. The candidate will work with a team of regionally based executives to support our client-facing teams across the client development lifecycle. They will also be responsible for managing client development in the Americas directly, partnering with consultants to deliver differentiated pitches, pursuits, and client engagements.

The candidate will collaborate with consultants to generate unique perspectives on an exciting and rapidly developing sector landscape and drive an insight-led approach to client development, mapping out how our solutions can address the challenges and opportunities that our clients are facing.

The role requires an individual who has a commercial mindset, is intellectually highly astute, and is comfortable interacting confidently at senior leadership and c-suite levels.

Your Impact

▪ Develop and implement a strategy to enhance our global client development methods and capabilities

▪ Identify white space and develop a strategic selling approach to engaging with clients around their needs

▪ Track key triggers to originate opportunities for Russell Reynolds’ services

▪ Own pursuits, pitches, and go-to-market activities across the Americas, and provide managerial oversight for activities in other regions

▪ Develop and implement a structured approach to account management, pitch and pursuit best practice, applying appropriate frameworks and models

▪ Collaborate with the Knowledge team to develop globally consistent processes for client coverage, pipeline management, and credentials

▪ Drive pro-active business development initiatives across key functions and themes

▪ Partner with Knowledge and Marketing to deliver integrated B2B marketing campaigns, through a blend of traditional and social media

Candidate Profile

Candidates for our firm are evaluated on their professional and academic achievements, ability to function in an advisory capacity to clients and candidates, pursuit of excellence, and mental agility to quickly analyze and understand a broad range of business issues. The candidate will be a critical member of the sector/practice teams around the world and will provide a service to colleagues that will allow them to go to market quickly and with outstanding insights.

Key Skills Needed for Role

▪ Highly effective communication and presentation skills

▪ Strong conceptual and analytical capabilities; able to understand clients’ strategic needs

▪ Strong knowledge of financial services

▪ Strong opportunity origination capabilities

▪ A customer-centered and commercial-oriented mindset

Preferred Qualifications

▪ 8 years of experience

▪ Bachelors’ degree

▪ Masters’ degree preferred

▪ Relevant experience at a consulting, accounting, legal or financial services firm.

▪ Entrepreneurial and driven self-starter

▪ Intellectually curious

▪ Tenacious, with the desire to exceed expectations

▪ Able to work well under pressure

▪ Strong attention to detail and highly organized

▪ Sense of urgency

Our Commitment to Diversity and Inclusion

Diversity, equity, inclusion, and respect for individuality are at the core of our firm’s culture and are essential to the success of our executive search and assessment business. Both for ourselves and our clients, we strive to attract the best people from the broadest pool of candidates. We embrace differences in race, religion, culture, gender, nationality, age, sexual orientation, thinking style, background, and perspectives, to provide a positive work environment for our employees and exemplary service to our clients.

Compensation

The compensation available for the role considers a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, and other business needs. The estimated salary range for individuals who work in New York City is $145,000 to $160,000. This salary range represents RRA’s good faith and reasonable estimate of the possible base salary range at the time of posting and is one part of the total rewards RRA provides to employees.

Our Firm

Founded in 1969, Russell Reynolds Associates (www.russellreynolds.com) is a premier provider of senior-level executive search and leadership advisory services, serving clients globally for 50 years. Our mission is to both improve the business performance of our clients through the appointment and development of outstanding and impactful leaders and teams and mitigate potential risks.

We are a private firm with 47 offices and more than 500 consultants across North and South America, Europe and Asia/Pacific, covering all major business regions including Africa, Eastern Europe and Russia, the Middle East and the South Pacific. We complete over 4,000 assignments each year. We are a private firm owned by the Managing Directors (Partners), who constitute over half of the consultants. We have deliberately chosen to remain private in order to focus exclusively on clients’ leadership challenges, undistracted by the pressure of near-term earnings.

Russell Reynolds Associates has very strong relationships at the highest levels with leading global multinationals, fast-growing mid-cap multinationals and private enterprises. We work with many of the world’s premier private equity and venture capital businesses. We leverage our Consultants’ collective expertise to identify, assess, and develop leaders who can support the growth and success of our client organizations.

Our success over the past five decades is attributable to the outstanding quality of our people, and a culture and business strategy focused on excellence in client service:

▪ We invest in long-term relationships, taking the time to gain a thorough understanding of each client’s business goals and strategy, their position in the marketplace and business life-cycle, their competition, and their culture.

▪ We assemble the most effective team to serve on each engagement, based on their expertise in the client’s needs including specific leadership issues, roles, business areas, and geographies.

▪ We maintain an open dialogue with our clients, their executives, and candidates throughout an engagement, ensuring expectations are met on both sides.

▪ We identify and help develop the most experienced and proven executives as well as those with the highest potential: leaders who make an immediate and significant impact on an organization. We understand the reputation, past experience, and competencies of each executive.

▪ We develop market insights and deliver those to our clients, partnering with them to identify and meet strategic talent needs.

As a firm, Russell Reynolds strives continually to improve, by seeking out new sources of value-add for clients and by taking advantage of new developments to enhance our offerings and delivery capabilities.

Recent examples of these include:

▪ Leading a global sustainability initiative with the United Nations Global Compact

▪ Establishing a global Board Effectiveness Practice

▪ The creation of a Knowledge Leadership capability, to transform the firm into a strategic partner with its clients, and going to market with an insight-led advisory mindset

▪ Building a digital analytics capability, delivering powerful talent benchmarking tools to client

Please include your resume with your application. We regret to inform that only shortlisted candidates will be notified.

To find out more about the company, visit our website: www.russellreynolds.com

Russell Reynolds Associates

Recruitment Manager – (Business Process Outsourcing) in Financial Services

Location: United States

Job Summary:

We are seeking a dynamic and experienced Recruitment Manager to lead our talent acquisition efforts in the BPO sector within the financial services industry. The ideal candidate will have a proven track record in recruiting for customer support, operations, and other BPO-related roles. This role is based in the United States, and the Recruitment Manager will be responsible for developing and implementing effective recruitment strategies to attract top talent.

Key Responsibilities:

Strategy Development:

• Develop and implement recruitment strategies to meet the hiring needs of the BPO division within the financial services sector.
• Collaborate with senior management to understand workforce planning and align recruitment strategies accordingly.

Talent Acquisition:

• Lead end-to-end recruitment processes, including sourcing, screening, interviewing, and selection of candidates.
• Build and maintain a pipeline of qualified candidates for current and future hiring needs.
• Utilize various recruitment channels, including job boards, social media, and industry networks.

BPO Industry Knowledge:

• Stay informed about industry trends, market conditions, and competitor activities to ensure the organization’s competitiveness in attracting top talent.
• Develop a deep understanding of BPO roles within the financial services sector to effectively assess candidate suitability.

Collaboration:

• Work closely with hiring managers to understand their staffing needs and provide guidance on effective recruitment processes.
• Collaborate with HR and other departments to ensure a seamless onboarding process for new hires.

Compliance:

• Ensure compliance with all relevant employment laws and regulations during the recruitment process.
• Maintain accurate and up-to-date records in accordance with company policies and legal requirements.

Metrics and Reporting:

• Establish and monitor key performance indicators (KPIs) related to recruitment effectiveness.
• Provide regular reports and analysis on recruitment metrics to senior management.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience as a Recruitment Manager, preferably in the BPO or financial services industry.
• Strong knowledge of BPO operations and the specific skill sets required for roles within this sector.
• Familiarity with relevant employment laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency in using applicant tracking systems and other recruitment tools.

If you are a results-driven individual with a passion for talent acquisition in the BPO sector within financial services, we invite you to apply for this exciting opportunity.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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