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Are you passionate about product development and have a knack for coordination? Join our leading apparel client as a Product Development Coordinator! As the Design PLM Coordinator, you’ll play a crucial role in supporting the entire product development process, from design completion to PLM tech pack implementation.

Working closely with our talented designers and developers, you’ll gather requirements and assist in streamlining the process. With your expertise in PLM and strong understanding of product development best practices, you’ll ensure smooth operations and contribute to our client’s success.

If you’re excited about being at the forefront of product management and love bringing ideas to life, this is the perfect opportunity for you. Apply now and take your career to new heights with our leading apparel client!

Requirements:

• Experience with Centric PLM
• 3+ years of experience in product design or product management
• Strong understanding of product development best practices

If this sounds like a great fit, please send your resume and portfolio to [email protected]

For more information about Arrowmac and all of our jobs, please visit www.arrowmac.com

Arrowmac

Job Details

Job Title: Product Marketing Manager V

Location: Daly City, CA

Duration: 9 Month Contract

Pay Rate: $100/hr- $105/hr on w2 without benefits

Job Responsibilities:

• Accomplishes marketing human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling and coaching employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves marketing operational objectives by contributing marketing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Meets marketing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
• Provides information by collecting, analyzing, and summarizing data and trends.
• Accomplishes marketing and organization mission by completing related results as needed.

Skills:

• Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.
• Ability to work independently and manage one’s time.
• Ability to keep information organized and confidential.
• Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint.

Education/Experience:

• Bachelor’s Degree in marketing, communications, or journalism.

“U.S. Tech Solutions, Inc. is an Affirmative Action, Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status”

US Tech Solutions

About Us
Tenderly is on a mission to empower every developer to utilize blockchain technology. To us, blockchain represents the future of software that is driven by open collaboration and compounding innovation. We strive to enable as many developers as possible to enter the blockchain industry and build groundbreaking products.
We built Tenderly as an all-in-one Web3 developer platform that combines debugging tools with observability and infrastructure building blocks. So far, we have helped tens of thousands of developers work with the blockchain more efficiently. We’re actively working with some of the blockchain space’s biggest names and have recently raised our $40M Series B led by Spark Capital!
We are a team of 80+ team members and our offices are in Belgrade (Serbia) & San Francisco (California) with a few remote team members scattered in between.

About the Job

Do you crave the opportunity to revolutionize user acquisition strategies and take our dynamic company to new heights? We are on the hunt for a passionate and results-driven Senior Growth Manager who will be at the forefront of driving our success. As a pivotal member of our marketing team, you will embark on a journey to explore innovative acquisition channels, leverage product-led growth tactics, and unleash your creativity to capture and create demand that converts prospects into our ideal users.

Your impact:

Pioneering New Campaigns: You will curate campaigns and experiments that not only enhance user acquisition and retention but also skyrocket brand awareness, yielding measurable outcomes.
Channel Management & Design: You will drive growth through diverse channels tailored to our developer-focused brand, audience, and message.
Collaborative Innovation: Embrace the spirit of teamwork by collaborating closely with our marketing, sales, and product teams. Your creative ideas and initiatives will lead to the experimentation of new and unexplored approaches across all channels.
Unleashing Untapped Growth: You will venture into uncharted territories, hypothesizing and prioritizing out-of-the-box growth experiments that accelerate Tenderly’s growth.
Data-Driven Insights: Through your analytics we will uncover trends and insights from data and metrics, powering our optimization efforts to foster exponential growth.

About you:

Proven Prowess: With 5+ years of experience in growth marketing, product marketing, or lifecycle-related roles, you possess a track record of achieving exceptional user growth through data-driven decision-making.
Startup Star: Your portfolio demonstrates a history of quickly and efficiently launching and scaling customer acquisition programs that have had a revenue impact for tech startups.
MarTech Knowledge: Navigate the realms of MarTech with ease, utilizing tools like Hubspot, Mixpanel, Google Analytics, Reddit, and Linkedin to maximize growth potential.
Growth Expertise: You have experience in implementing scalable and sustainable growth strategies through Product-led approaches, testing, and iterative frameworks.
Ownership & Tenacity: From inception to completion, you are the driving force behind projects, tackling challenges head-on to ensure seamless execution and progress.
Data Alchemist: Transform data into powerful insights through analytics, and communicate them throughout the team.
Curiosity: Thrive in ambiguity, never shying away from exploring new horizons, and always seeking to push boundaries.

Nice to have:

Embracing Blockchain: Familiarity with web3/blockchain will open doors to spearheading new initiatives.
Developer Empathy: Experience catering to a developer audience will allow you to understand their needs.
Global Mindset: Thrive in the diverse landscape of a global user base, spanning multiple countries, languages, and time zones.

What We Offer

Stock Options. We believe everybody should own a part of the company and want our team members to benefit from our shared success.
Competitive Compensation. This includes base pay and Yearly bonus – Non-performance-based bonus amounting to 10% of the team member’s annual base salary is given at the end of each year.
Health insurance for you and your dependents, including medical, dental, and vision insurance. In partnership with Sequoia One, we offer multiple flexible plans to employees.
401(k) Retirement Plan. Effective immediately, no vesting period with a company match.
Wellbeing Resources. Spring health, Rightway and One Medical.

Working Environment

Company equipment. Standard equipment includes a MacBook laptop, and additional equipment.
Flexible Paid Time Off policy. We encourage employees to use their time off for rest. We have established a minimum of 21.5 days that should be used in 12 months.
Flexible working hours. You are entrusted to manage your working hours effectively. The only important thing is that it allows for collaboration with your team.

Support in Life Changes

Sixteen weeks of paid parental leave for birthing parents. The leave is fully covered in the amount of the last salary person received during the regular engagement. It’s also effective immediately.
Four weeks of paid parental leave for non-birthing parents. Four weeks of paid time off after a baby has arrived (effective immediately), to help share the joys & responsibilities.

We encourage you to spend at least some part of onboarding in person with the team (a week or two should be sufficient).

At Tenderly, we tie our pay ranges to role and level. In the United States, that means your pay ranges will fall into one of three geographic pay zones depending on your location. The base pay range across the 3 zones is $140,000 – $175,000.
Within each range, pay is ultimately determined based on your skills, expertise, and experience. This role will be eligible for benefits, bonuses, and/or equity.

Tenderly is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Tenderly Technologies,Inc

K&N has an immediate need for an OEM Product Manager to join our team in Riverside, CA

Essential Duties & Responsibilities:

Create and submit PPAP, ISIR, IMDS, and APA documentation for our specific customer requirements
Work closely with the Engineering team to support their needs on projects
Work with Purchasing on reception of goods along with providing proper specifications and documents
Work with Quality Control to ensure products meet specifications
Applies engineering principles to design Intakes, Exhaust, and Accessories
Develop project plans and identify test objectives and standards related to OEM accessory products
Must understand specific principles used in engineering and design of intake, exhaust and performance accessory products
Work with customers to resolve any issues. Follow up to insure they are resolved
Communicate with production personnel regularly to maintain an effective working relationship
Will perform supervisory and administrative duties as required
Constantly monitor and support all O.E. web portals which contain vital Administrative, Compliance, forecast orders, Purchasing and Quality details

Experience, Skills & Education:

B.S. degree in Engineering preferred
0-3 years of experience in the field or in a related area
ASME Y14.5-2009 GD&T knowledge
Experience with Solidworks 3-D CAD software required
Must have a background and understand basic principles used in engineering, machining, manufacturing and testing
Have a thorough understanding of BMS
Thorough understanding of K&N’s manufacturing techniques and current standards preferred

Additional Qualities Necessary:

Demonstrate excellent verbal and written communication skills external customers
Consistently demonstrate a positive company image to K&N customers
Consistently good attendance, flexible with shift start times, and availability to work overtime
Must work well in a team atmosphere
Must be well organized and demonstrate ability to simultaneously handle multiple duties, prioritize, follow through on all tasks and projects and meet pre-determined deadlines
Solid working knowledge of Microsoft Outlook, Word, Excel

About K&N:

K&N is in Southern California and is an internationally recognized brand of high-performance products selling in over 50 countries. K&N is the leading manufacturer of premium air filters and air intake systems for cars, trucks, and motorcycles. K&N has built a strong base of loyal customers through strong product differentiation, high quality design and manufacturing, grassroots motor-sports, broad product offerings, effective consumer marketing programs, and supportive distribution channels. K&N engages with consumers that are passionate about their vehicles or are involved in social activities and lifestyles that involve vehicles. The company represents a unique opportunity for people who are creative, self-motivated, passionate, and interested in aligning themselves with a strong consumer products brand that is distributed among a variety of retail and wholesale channels worldwide.

K&N is an Equal Opportunity Employer
K&N Engineering, Inc.

✨About ONES

ONES Group, the fast-growing software company, takes the mission to serve worldwide enterprises with software. Founded in 2015, ONES has global businesses operating in the United States, Japan, Thailand, Singapore, and China, with over 600 employees across the world. Our main products include ONES.com, Answer.dev, Tower, WizNote, etc.

ONES has obtained investments of over $100 million in funds, such as 5Y Capital, SBCVC, and GIC, etc.

• ONES builds up an all-in-one platform with software development management products designed for high performance and availability, which supports teams and companies from all over the world to release their software faster and better.

ONES is looking for an experienced and self-motivated Product Manager to promote ONES products to serve global customers. You will be responsible for planning and designing the core products of ONES, obtaining insights into the business requirements of global customers, as well as improving product-market fit and product growth.

This role is a part-time position, approximately 15-20 hours per week.

???? WHAT YOU’LL DO:

• Plan ONES core products and formulate product roadmaps according to industry trends and customer needs.
• Have an in-depth understanding of the business scenarios of software development management, and conduct research on customer needs in different markets, industry trends, and competitors.
• Cooperate with the sales team to collect customer feedback and deal with customer inquiries.
• Cooperate with the UX and development teams to ensure the implementation of product roadmaps.
• Value product data and user feedback, optimize product features, and improve user experience and product-market fit.

???? WHAT YOU’LL BRING:

• Bachelor’s degree or above.
• 3+ years of product management experience, with the ability to complete product planning, requirement analysis, and product documentation.
• Experience in API design, open platform integration, and collaboration with outsourced engineering teams.
• Experience in SaaS product management.
• Deep understanding of enterprise-level customer needs and service processes.
• Great critical thinking skills.
• Strong communication skills to support working across teams.

????WHAT WE OFFER:

• Comprehensive health: medical, dental, and vision (100% covered by employer)
• Matching 401(k) retirement plan
• Bonus
• Home office stipends
• Fitness stipends
• Flexible working environment
• And more…

???? COMPENSATION:

The base wage range for this role is between $57 – $81 per hour. The actual wage is dependent on multiple factors, including your residence location, prior work experience, qualifications, and skills, etc. Benefits and a discretionary bonus may be additional forms of compensation for this role and are not included in the provided pay range.

ONES.com

⚡Customer Success Manager

????HealthTech Start-Up

????Hybrid (Based in San Francisco)

????Competitive Salary: Base ($110,000 – $135,000) + Variable Bonus

Come and help disrupt the healthcare sector! My client is an established Series A HealthTech with nearly $20M in funding that optimizes the prior authorization process for providers,

They are looking for a Customer Success Manager who will be responsible for building long-lasting relationships with customers.

This role requires a results-oriented and hard working candidate who is motivated!

Responsibilities:

• Managing the implementation and onboarding of new medical practice accounts
• Building trusted partner relationships with medical practices to increase customer referrals
• Reporting to the Head of Customer Success while also operating with a strong degree of autonomy
• Working collaboratively with customer support, product, growth and other departments to help with the optimization of customer engagement and the overall growth of the business
• Presenting to practice executives in an engaging way
• Quantify and report on external and internal customer health goals

Requirements:

• A minimum of 3 years as an Individual Contributor in a customer success or account management position
• SaaS experience within a start-up
• Possess a growth mindset
• Comfortable using BI tools
• Strong work ethic
• A keen interest in payer services/biller operations and healthcare

Why apply:

• Offsites in Las Vegas
• The opportunity to work in the vibrant city of San Francisco
• Working with driven like-minded individuals who are part of an amazing mission-led organisation
• Generous compensation package
• Medical, vision and dental insurance
• A learning stipend for your own personal development
• Unlimited PTO

???? The role is based in San Francisco but hybrid

???? Interested in applying? Please click on the ‘Easy Apply’ button or for a confidential chat – [email protected]

⚡ Storm3 is a HealthTech recruitment firm with clients across London, Europe and North America. To discuss open opportunities or career options, please visit our website www.storm3.com and follow the Storm3 Linked In page for the latest jobs and intel

Storm3

Looking for a Senior Product Manager to join a fast growing startup that is fighting medical debt through affordability financing.

Here’s what we’re looking for:

• 5+ years experience in product management, with 3 years in HealthTech or FinTech (bonus for both)
• We’re especially interested in candidates with credit and card experience.
• Strong analytical skills, deep understanding of KPI’s
• Heavy lift on backend engineering knowledge.
• Startup Experience

The role:

• Own products and features that are increasing the affordability and access of healthcare by providing a great user experience, and ensuring that users have the tools they need to stay on top of their payments
• Build a strategic roadmap for our platform and take product concepts from idea through validation, shipping, measurement, and iteration
• Work cross functionally with design, engineering, and data science to deliver outstanding products to our customers
• Define and analyze metrics that inform the success of our products

What’s on offer:

• $150,000 – $175,000 base
• Flexible work life balance
• Hybrid work model in their San Francisco.
• Stock options

Org3D

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

• Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
• Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
• Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
• Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
• Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

• Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
• Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
• Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
• Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
• Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

• A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
• Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
• Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
• Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
• Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
• Four or more years of experience in an analytical or strategic role
• Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax