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  • New York

Type: Contract (W2 ONLY – NO C2C/C2H)

Start Date: ASAP

Duration: Until 2/5/2025

Location: New York, NY (HYBRID role)

Schedule: M-F, 40 hours per week

Pay Range: $64 to $74 per hour

OVERVIEW: Our well-known digital entertainment client is seeking a Senior Digital Product Manager to join their team to focus on building world-class digital experiences for their national and local news brands. Our client is a leading global news organization that delivers the world’s most important stories to millions of viewers and readers daily. Committed to providing accurate, unbiased, and impactful news across digital platforms, you will play a vital role in shaping the future of our client’s digital offerings while developing groundbreaking digital products.

As a member of the team, you will collaborate closely with engineers, designers, business

development, sales, marketing, editorial and external partners to lead in creating and optimizing

digital experiences that engage and inform our audience. This role is ideal for someone who is

collaborative, passionate about UX, curious about marketplace trends and has demonstrated an ability to build and support premier products with a strong interest for digital media. If you are eager to develop cutting-edge digital products and help shape the future of news delivery,

we want to hear from you!

RESPONSIBILITIES:

• Develop and communicate a clear product plan for a national television network’s News’ digital products, aligned with the team’s goal to leverage technology that enhances storytelling, creativity, and unbiased journalism.

• Lead the end-to-end product development process, from concept to launch, working

collaboratively with cross-functional teams to deliver innovative digital solutions.

• Gather user research and insights to inform product optimizations and new product development.

• Manage product roadmaps and documentation; issue resolution tasks and change management to prioritize features and deliver product improvements based on user needs, business goals and market trends.

• Partner with News stakeholders to ensure the successful execution of product initiatives.

• Champion user-centric design principles to create intuitive and user-friendly digital products.

• Utilize data analytics tools to derive insights and support data-driven decision-making for

product optimization.

• Oversee the quality and reliability of ABC News’ digital products through testing, bug tracking,

and continuous improvement efforts.

• Keep stakeholders up to date on project progress and address feedback, questions, and concerns.

QUALIFICATIONS:

• BA or BS from a four-year accredited college or university

• Minimum 3-4 years of experience working in a consumer-oriented digital space with direct

product management experience.

• Strong understanding of digital technologies, platforms, and content delivery.

• Exceptional project management and organizational skills.

• Exemplary written and communication skills with the ability to motivate and align a team on a

product vision.

• Personality suited to handle responsibility, leadership, and deadlines under pressure.

• Analytical and detail-oriented with a passion for problem-solving.

• Ability to thrive in a fast-paced, creative, and innovative environment.

• Accustomed to driving results in collaborative, cross-functional environments with minimal

instruction or oversight.

• Experience with scrum and software development cycle.

• Passion for news, digital media, and storytelling.

Bernard Nickels & Associates

$$$

Business Overview

We understand what makes people human and how they interact with their environment… and it’s more than their demographic, their condition, or their profession. With over $17 Billion in marketplace clout, and part of the IPG Mediabrands family, Healix is an innovative global healthcare media agency with unparalleled buying power, preferred rates, and a proven track record for success. We’re a company filled with creative thinkers who are experts in healthcare, and who examine issues, brainstorm solutions, and recommend media engagement strategies based on insights that others often don’t see.

Position Overview

We are looking for a Manager, Client Solutions, Analytics to join our team! We are looking for ambitious, analytical, hands-on problem solver who can manage multiple projects. This individual should have a strong interest in media, marketing and business intelligence.

The role requires the ability to actively apply the agency’s proprietary ad effectiveness and measurement tools, as well as 3rd party vendor solutions, to determine the impact of advertising on the client’s business. The position also requires the ability to understand the strategic communications needs of client advertisers and align these needs to the day to day issues of data and reporting.

Responsibilities

  • Manage planner and client relationships
  • Manage multiple projects and demands
  • Be part of a team and create clear path to success for analysts
  • Provide intellectual leadership and analytic creativity
  • Participate in brainstorming sessions with communication planners, creative teams, media planners, buyers, clients and other partner agencies
  • Design and manage execution of custom analyses and determine business opportunities
  • Ensure high quality in data and analytics deliverables
  • Work to improve automation and reduce human error in data processing and analytics.

Required Skills and Experience

  • Extensive experience presenting and interacting with clients
  • Strong background in statistical analysis, digital analytics.
  • Superior ability to build and deliver impactful presentations at senior levels
  • Capacity for problem conceptualization and solution design through analytical thinking
  • Experience with data-management, statistical and optimization languages, ideally SAS/R/SQL/GAMS
  • Python, SQL Server & Tableau expertise for data investigation and QA
  • Healix does not require candidates to have a college degree

Desired Skills and Experience

  • 5+ years of experience in an analytics function and media
  • Experience managing and mentor junior team members
  • Strong interpersonal, written, and verbal communication skills
  • Comfortable actively participating and contributing in meeting settings with multiple stakeholders
  • Experience with Datarama, ETL process, and site tagging
  • Strong attention to detail, well organized and possesses the ability to prioritize multiple tasks under pressure
  • Ability to work collaboratively as part of a cross-functional team
  • Be a highly motivated team player

We See You

At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.

We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.

We See You at IPG Mediabrands.

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days.

We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.

Employment Transparency

It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com.

About IPG Mediabrands

IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com.

Salary Range

$90,000 – $110,000 USD

HealixGlobal

$$$

WHO WE ARE

EDO, Inc. is the TV outcomes company — a leading platform measuring predictive behaviors driven by Convergent TV advertising. By combining real-time engagement signals with world-class decision science, EDO data maximizes creative and media performance. We work with modern marketers at leading brands, TV networks, entertainment studios, and ad agencies. EDO’s investment-grade data align advertising investments to business results – with detailed competitive, category, historical, and predictive intelligence. EDO is headquartered in New York City & Los Angeles.

WHO WE ARE LOOKING FOR

EDO is hiring a Digital Performance Marketing Manager to join our marketing team at a leading, growth stage technology company in the advertising and measurement industry. You will be responsible for elevating EDO’s presence – and performance – on owned and earned digital marketing channels. You’ll tap into your digital and demand-gen skills to level up the team’s expertise and understanding on how to best know what’s working – and how to best convert – with our target B2B audience. This is a great opportunity to gain business experience and exposure to world-class marketing, media, data science, and tech professionals. You will be a detail-oriented, driving force behind the flawless delivery of the company’s marketing activities. Ideal candidates will have experience / familiarity with digital marketing, demand gen, social media, content marketing and various marketing technologies with strong communications and project management skills. Agency / startup experience is a plus, but not required.

KEY RESPONSIBILITIES INCLUDE…

  • Digital Marketing Ownership (Paid, Owned, Earned): Own digital marketing activities / activations across paid, owned, and earned channels – including media (display, video, social, search), website (Hubspot website CMS), email (Hubspot eCRM – multiple newsletters, nurture campaigns, and automated workflow/), social media / content posting, and more – with the ability to effectively manage internal/external resources, or source/identify new resources (contractors, agencies) as needed.

  • Digital Amplification of Content Marketing: Take existing content marketing resources to repurpose, atomize and amplify into digital distribution vehicles. Continuously optimize how content is displayed on branded owned properties like site CRM / SEO and eCRM. Play a lead role in editorial content calendars – to excite our customers to take action in paid, owned, and earned digital vehicles.

  • Marketing Automation & Leadgen Optimization: Manage the day-to-day workflow of inbound leads, qualification, routing, reporting to support company Sales efforts. Familiarity with Hubspot / Mailchimp CRM systems is preferred, but not required. You’ll have access to expert resources to provide guidance.

  • Analyze and Optimize with Digital Data: Have your finger on the pulse of our digital data – Google Analytics, Hubspot site / CRM metrics, Social Engagement, and ABM Journey Data to understand what’s working, and what can be improved with a fast-moving test-and-learn approach.

  • Partnering with cross-functional stakeholders. Collaborate with internal marketing team (comms, content, product, ops/events) and cross-functional stakeholders (Sales, Client Service, Media Analytics, Executive Management) to drive quick turn digital activations – and big picture digital ideas – that move the needle.

SKILLS & EXPERIENCES REQUIRED

  • 4-7 years experience in digital / performance marketing roles. B2B marketing experience at an advertising/measurement/technology services company is a plus
  • Website Optimization (CMS) – experience working within a Content Management System – e.g. Hubspot (preferred) or WordPress – to make create / optimize great looking website content for conversation
  • Website Analytics – experience digging into website performance data to optimize site content and CTAs for conversion
  • Account Based Marketing – basic / mid-level experience using an ABM platform like Terminus, 6Sense, Demandbase
  • Email Marketing & Automation (CRM) – experience creating and optimizing email campaigns via eCRM solutions (Hubspot, MailChimp, etc) for various outreach programs (newsletters, 1:1 automations, etc). Skills at mastering voice, tone, humor, and great headline writing are a plus.
  • Social Media (Paid, Owned, Analytics) – experience digging into website performance data to optimize site content and CTAs for conversion
  • Ability to write – you don’t need a Pulitzer, but you must have the ability to quickly create compelling, concise content that clearly communicates a brand message or product offering. Can take existing content marketing assets and turn them into short and punchy value propositions for emails, social ads, and website copy. Skills at mastering voice, tone, humor, and great headline writing are a plus.
  • Eye for Design & Detail – ability to brief and provide feedback on digital content that LOOKs great. Experience creating / modifying mockups in cloud design solutions like Canva / Figma is a plus. Where necessary, not afraid to sketch your own designs to hand off to a contract designer.
  • You should be experienced / comfortable (with demonstrated expertise) in at least 1-2 platform in each of the following digital marketing solutions
  • Account Based Marketing / Paid Media Tools (Terminus, 6Sense, or DemandBase, etc)
  • Advanced CRM Solutions (Hubspot, Pardot, Klavio, or MailChimp, etc)
  • Social / Digital Media Management (Google / LinkedIn / Facebook)
  • Design / Creative Resources (Canva, Figma, Adobe Suite, Powerpoint, Keynote, etc),
  • Mastery of every technology is not required – but a demonstrated ability to independently

learn quickly is a must.

  • Attention to Detail
  • High standards for quality, creating a great user experience, and pride in all of the work we deliver
  • Strong communication and relationship-building skills. Open to constructive feedback to continuously optimize.
  • Knack for project management and strives for excellence in execution.
  • Comfortable working with data and analytics.

  • Self Motivated and Results Oriented
  • Ability to work autonomously – staying organized and show/track progress regularly to management
  • Ability to work remotely – flexible to work hours sometimes spanning time zones to support clients and internal meetings
  • Curiosity / interest to understand new industries, methods and processes — ability to ramp up and learn quickly
  • BA/BS or College Degree preferred, but not required.

EDO’s CORE VALUES: How ideal candidates enhance our company culture

  • We Are Partners: We believe in service. We empower and generate value for our clients, each other, and our community
  • We Own Our Excellence: We know excellence is going above and beyond what is required even when no one asks. In all facets of our work, we take pride in the results.
  • We Foster An Environment of Trust: We operate with authenticity, transparency, and integrity with our clients and each other to build and validate this trust
  • Find a Right Way or Make One: We approach every challenge with an open mind and optimism, embracing each as an opportunity for creativity and growth
  • Cultivate Curiosity: We harness inquisitiveness and bring others along in our understanding. We continuously pursue greater knowledge of our crafts, our clients, and each other.

COMPENSATION & BENEFITS

EDO offers a competitive compensation package. Components of compensation include:

  • Mid-stage equity and competitive salary
  • Medical, dental and vision coverage, deeply discounted by EDO
  • 401(k) plan
  • Headspace
  • Employee meals, snacks, and more
  • Supportive, collaborative team and work that has immediate, clear impacts.

The base salary range for this position is $90,000 to $125,000, PLUS equity in a mid-stage company. Compensation will be determined based on the skills, qualifications, experience, and level of education attained of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

EDO is an Equal Opportunity Employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, ex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

EDO, Inc.

$$

Casting Call: Talent for Diverse Backgrounds Campaign

Job Details:

  • Type of Work: This is a temporary job for a specific marketing campaign.
  • Dates of Campaign: Specific shoot dates to be confirmed upon selection.
  • Location: Various locations across New York City.

Job Responsibilities:

  • Participate in photo and video shoots for the campaign.
  • Work collaboratively with directors, photographers, and other talent.
  • Adhere to the scheduling and dress code requirements of the campaign.
  • Be prepared to engage in various scenarios as directed by the creative team.

Requirements:

  • Ages 20-31, open to all genders.
  • Must be a resident of Harlem or New York City.
  • African, Asian, Hispanic, Indigenous, Middle Eastern, European, Mixed Race, and individuals with diverse backgrounds are encouraged to apply.
  • No previous modeling experience required, but must be comfortable in front of the camera.
  • Availability for the entire duration of the shoot is mandatory.

Compensation:

  • Competitive pay commensurate with experience and campaign budget.
  • Details of compensation will be discussed upon shortlisting.
$$

Casting Call: Fashion Model for Ethereal Editorial Shoot

Job Details: We are seeking a dynamic and photogenic female/female-presenting model for an upcoming ethereal fashion editorial titled “The Crown Jewel”. This shoot will take place in New York City and will feature avant-garde fashion statements.

Job Responsibilities:

  • Work closely with the creative director and photographer to bring the vision of the ethereal fashion editorial to life.
  • Pose for a series of high-fashion shots, which may require holding poses for extended periods.
  • Collaborate with the wardrobe and styling team to ensure garments are presented in the best possible manner.
  • Attend fittings and rehearsals prior to the shoot if required.
  • Maintain a high level of professionalism on set at all times.

Requirements:

  • Must be based in New York City or willing to travel.
  • Professional modeling experience is preferred but not required.
  • Must provide a portfolio of previous work, preferably showing versatility and a range of styles.
  • Must be comfortable being photographed without makeup and should submit digitals that reflect natural beauty.
  • Availability on January 7th, 2024, is a must.
  • Measurements and sizes must be provided for wardrobe purposes.

Compensation: Competitive rates will be negotiated based on experience and industry standards.

$$

Casting Call: Female Model for Sample Fitting

Job Detail: We are seeking a professional female model for a sample fitting session for one of our prominent client brands. The session is scheduled for a swift yet critical fitting to ensure the client’s new designs meet the expected quality and style standards.

Job Responsibilities:

  • Attend a fitting session in New York City on the specified date and time.
  • Try on various clothing samples and work with the fitting team to provide feedback on fit, movement, and comfort.
  • Pose for a few photographs if needed, which will be used for internal assessment by the design team.

Requirements:

  • Must fit a standard size 6 with the ability to provide specific body measurements upon request.
  • Professional modeling experience is preferred but not mandatory.
  • Punctuality and professionalism are a must, given the tight schedule.
  • Excellent communication skills to accurately convey fit and comfort level to the design team.

Compensation Details:

  • This is a paid opportunity, with compensation being discussed upon successful application.
$$

Casting Call: Hand Double

We are currently seeking a hand double for an upcoming shoot in the Hamptons. The selected candidate will be required to match their hands closely with the hands of the actress they are doubling for, including nail shape and manicure style.

Responsibilities:

  • Present hands for close-up shots or scenes as directed by the production team.
  • Maintain hand appearance, including manicure, to match the actress’s hands throughout the shooting day.
  • Be available for the entirety of the shoot and possibly on short notice for makeup and wardrobe tests.

Requirements:

  • Gender: Female
  • Ethnicity: Caucasian
  • Height: 5’6″ – 5’8″
  • Dress Size: 2/4
  • Must have hands that closely match the actress in size, shape, and skin tone.
  • Must be able to replicate or already have a manicure similar to the one provided in the reference photo.
  • Previous experience as a hand model or double is preferred but not required.
  • Must be able to follow direction well and be comfortable with long periods of inactivity.
  • Must be local to the Hamptons area or able to travel there for the shoot.

Compensation: $243 for 8 hours

$$

Casting Call: Apprentice for Casting Department

Job Description: We are seeking a dynamic individual to join our casting department for the winter/spring season. The ideal candidate will be immersed in the world of casting for musical theater, plays, film, television, and commercials. This is a hybrid role that will require both in-office and remote work in NYC.

Job Responsibilities:

  • Assist in preparing and organizing audition sessions.
  • Maintain regular contact with actors, agents, managers, and other entertainment professionals.
  • Answer phones and handle inquiries related to casting.
  • Conduct research to support casting decisions.
  • Work directly with Casting Directors, Associates, and Assistants to review agent submissions.
  • Create lists and assist in the selection process for auditions.
  • Provide support in and out of the audition room.
  • Undertake additional responsibilities which may include script reading, talent scouting, and administrative duties.

Requirements:

  • Prior experience in a casting office or agency is preferred.
  • A strong understanding of musical theater, plays, film/television, commercials, and pop culture.
  • Excellent organizational skills and attention to detail.
  • Ability to communicate effectively and professionally.
  • High degree of discretion and confidentiality.
  • Proactive and able to work independently as well as part of a team.

Compensation:

  • Competitive salary (details to be discussed upon interview).
  • Opportunity for professional growth and exposure to the entertainment industry.
$$

Casting Call: Diverse Child and Family Models

Job Details:

We are excited to announce a new casting call for a variety of roles in upcoming commercial and editorial projects. We are seeking diverse candidates to represent a broad spectrum of backgrounds and experiences. This is a wonderful opportunity for those looking to gain exposure in the modeling and entertainment industry.

Roles Available:

  1. Plus Size Kids:

    • Sizes: 5 or 8

  2. Smaller Babies:

    • Age: 6-9 months

    • Requirement: Must at least lay on stomach or sit up

  3. Babies of Asian Descent:

    • Age: 6-9 months

    • Focus: Especially Southeast Asian, Pacific Islander descent

  4. Twins and Triplets:

    • Age Group: Babies and Kids

    • Sizes: 4/5 or 8/9

    • Open to all backgrounds and ethnicities

  5. Additional Family Options:

    • Focus: Especially families of Southeast Asian, Pacific Islander descent

Job Responsibilities:

  • Participate in photo shoots and filming as directed

  • Work cooperatively with photographers, directors, and other models

  • Maintain professionalism and punctuality at all times

  • Follow instructions and adapt to varying project requirements

Requirements:

  • Must fit the specified size and age criteria for the respective roles

  • Guardians must accompany and supervise children at all times

  • Ability to follow directions and work in a team environment

  • Previous modeling experience is a plus but not mandatory

  • Comfortable in front of the camera

Compensation Details:

  • Competitive rates, commensurate with experience and role requirements

  • Potential for additional opportunities in future projects

Transit Valley Country Club is located in East Amherst, New York, a beautiful suburb of Buffalo, New York. The Buffalo/Western NY area has been called a great place to live for many reasons. The quality of life for Buffalo ranked 27th out of 150 metros in the U.S. is family-friendly, and offers quality affordable housing, mass transit, walkable neighborhoods, and vibrant commercial districts. The region has recently experienced a nationally recognized resurgence in the healthcare, educational, and business entrepreneurial sectors.

 

The golf course was designed by William Rathman. George Langlands who was a protégé of Donald Ross, served as the construction manager. The course was lovingly restored over the years and maintains the tradition of courses built in the “golden age of course design.” Both challenging for advanced players and welcoming for beginners, the Transit Valley golf experience is known for its fun, friendly player atmosphere. The course is set on manicured fairways, gently sloping terrain, and greens that are well-maintained and challenging.

 

The original clubhouse was completed in 1926 and the recently transformed newly renovated clubhouse enjoys a spectacular view over the golf course. Other recent capital expenditures include a newly installed $2.6m irrigation system for the golf course. Inside the Clubhouse are multiple dining outlets and catering facilities that members and their families enjoy. The 1921 Room is the most elegant dining space in the Clubhouse. Two walls of floor-to-ceiling picture windows allow wonderful natural light to create a warm and inviting atmosphere. The popular Terrace Patio is a delightful space for al fresco dining and entertaining large or small groups, tented or under the starry sky. The ever-popular fully stocked, four-sided bar is the perfect place to relax with family and friends. The highly popular Kitchen Pizza oven is another unique feature of the Transit Valley dining experience. Transit Valley members enjoy spacious additional private dining areas that are perfect for weddings, receptions, and a wide variety of other celebrations, charitable galas, and business meetings. With beautiful clubhouse views, the main Clubhouse is an ideal backdrop for any type of special event.

 

The Club’s excellent amenities include:

 

An 18-hole Championship Golf Course designed by William Rathman.   A driving range with 30,000 square feet of hitting area

A short game practice area and putting practice green.

Simulator lounge with state-of-the-art technology with 2 hitting bays complete with food & beverage service. Four regulation sized Tennis courts, Four pickleball courts

Beautiful Olympic style Pool with lap areas and a diving area.

A one-of-a-kind Recreational Zone complete with in-line hockey and a basketball court.

TVCC’s “Kid’s Room”

 

Transit Valley Country Club’s gross dollar volume exceeds $7m with annual dues of $3m, and annual Food and Beverage volume exceeds $2M and is expected to grow. Annual rounds of golf exceed 25,000. There are currently 450 memberships and the average age of the membership is 58 and trending lower. The current full initiation fee is $20,000 and full dues are $12,500. There are 9 Board members and 12 standing committees which include: Long-Range, Nominating, Finance/Insurance Benefits, Audit, Greens, Golf, Subcommittee Handicap, Membership, Women’s, Ethics & Grievance, Human Resource, and By-Laws. Transit Valley Country Club employs 26 FTEs and close to 170 employees in season. The Club is open 12 months per year.

 

The General Manager / Chief Operating Officer’s direct reports include: Director of Operations Member Services Director, Assistant General Manager / Food & Beverage Director, Golf Professional, and the Golf Course Superintendent.

 

Please control click here for a short video.

 

Position Overview

The successful General Manager / COO at Transit Valley Country Club will be an energetic, visible, engaging, creative, member service-driven, business operations leader with demonstrated financial acumen. He or she is a strategic thinker and visionary leader who identifies and seizes opportunities to drive revenue while remaining laser-focused on fiscal responsibility and delivering an elevated membership experience in support of the priorities established by the Club’s Board of Governors. The new GM / COO will truly serve as a strategic partner to the Board and support the Club’s current and future vision on both short and long-term initiatives.

 

The GM / COO truly thrives on building strong teams and mentoring staff, leads by example with integrity, and inspires staff loyalty and commitment. He or she empowers the management team to run their respective departments, collaborates on defined goals and budget objectives, and holds staff accountable to deliver results. As the ultimate coach and motivator, he or she has an exemplary track record of attracting, hiring, cultivating, and retaining top-tier talent and assists the management team in developing a strong bullpen of talent across all departments. He or she brings out the best in others, creates a team spirit attitude, and provides consistent feedback and support respectfully and professionally.

 

The General Manager / COO’s duties include but are not limited to:

Provides proactive, high-quality leadership, and a positive image for TVCC, its facilities, and its amenities to the membership. Ensures that members receive premier service and treatment in all undertakings.

Coordinates with the department heads to optimize the member experience across all events.

Displays knowledge of food, beverage, and labor costs on how they relate to P&L, budgets, and forecasting.

Possesses a strong ability to foresee trends and create financial strategies as needed.

Provides an exceptional dining experience at each of the multiple outlets and the Club.

Analyzes financial information monitors budgeted versus actual expenditures and advises management about variances and their potential causes. The GM / COO needs to “know” the numbers.

Coordinates with the Board of Governors and direct reports on matters of compensation, recruitment, benefits, and performance, including disciplinary and other significant personnel issues.

Developing and executing all standards and operating policies will be the foundation of a true service culture. The Club believes that great service is in paying attention to the small details.

Keeps the Board of Governors and appropriate committee chairs informed of all significant matters and problems.

Educates the Board on current trends and best governance practices.

Maintains high-functioning management information systems and works with staff to deliver robust reporting of relevant performance metrics.

Fosters the development of new and entrepreneurial concepts and activities for revenue generation and member enjoyment.

Becomes an adept user of Club management technology as well as website management and other appropriate social media to facilitate membership communication.

Continuously strives to operate the Club within the guidelines set forth by the Board of Governors, and at the same time, please the membership.

 

Attributes and Responsibilities

An outgoing and friendly personality with a high potential to identify with and embrace the Club’s unique culture. TVCC is an extremely family-oriented membership that wants to know its GM / COO and visibility throughout the entire club is expected. This is not an “office” job and the new GM / COO should have the knack to know when and where to be seen.

A strong passion and thorough understanding of high-quality food and beverage excellence, with a focus on delivering exceptional member services.

A highly motivated professional who is passionate and enjoys full member engagement.

The active promotion of the Club to all members and their families. The General Manager / COO is expected to interact with members daily, actively soliciting members’ opinions and input as to the Club’s facilities and service.

An articulate individual who can relate to people at all levels of an organization and possesses excellent written and oral communication skills. Must be able to communicate policies, procedures, regulations, reports, etc., to staff, members, and guests.

Requirements

Five to seven years minimum experience as General Manager / COO in a similar position at a high-end country club is preferred however those individuals at a high-end resort environment will be considered as well as an exceptional Assistant General Manager “rising star” with the proper training and mentorship.

Bachelor’s degree in Hotel/Restaurant Management, business, or a related field and experience that provides the required skills and knowledge.

A Certified Club Manager (CCM) designation and a Certified Chief Executive (CCE) or working towards is considered a plus.

A career path marked with stability and professional achievement.

The professional will be a lifelong learner continuing to research and understand industry trends.

Impeccable and verifiable references. All candidates will be subject to a thorough background check.

 

Competitive Compensation & Benefits

Competitive compensation (Salary range $175,000 to $225,000) and an annual performance bonus Great healthcare; Medical, Dental/Vision, and Life Insurance

Paid time off

Participation in the Club’s 401k plan with a club match according to Club Policy Short-term and long-term disability insurance is offered.

Professional dues, educational allowance expenses, and other approved expenses Relocation assistance (if from outside the area)

 

Professionals who meet or exceed the established criteria are encouraged to send a compelling cover letter addressed to Kevin Malaney, Seach Chair outlining their qualifications, experience, interests, and why Transit Valley Country Club and the Western New York area will be beneficial for you and your career along with their resume to:

Transit Valley Country Club

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