Chicago Casting Calls & Acting Auditions

Our client is a leading provider of a wide array of engineering services including land development, surveying, local government services, water resource engineering and structural engineering, as well as traffic, roundabout, and transportation engineering.

They are seeking an experienced Director of Local Government Service Lines to join their impressive team and provide expertise and value to their current and future growth initiatives.

OVERALL RESPONSIBILITIES

• Developing annual Service Line (SL) business plan that includes short and long-term vision
• Working with the Director of Operations to identify and implement process improvements
• Establishing a culture that encourages innovation while applying a risk mitigation strategy
• Ensuring company culture is maintained within SL (champions/lead by example)
• Billing/contract cost development practices
• Business Development – driven to create opportunities and nurture lasting relationships.
• Budget creation and management
• Implementing and maintaining Quality Control Process

DESIRED EXPERIENCE

• 10+ years of experience in Municipal Engineering, including project management of design and construction projects and direct coordination with clients.
• Experience in the design and/or construction of transportation, utility, facility, or hydraulic systems or structures. (Water/Sewer experience preferred.)
• Manage multiple municipal engineering projects, overseeing the entire project lifecycle, including establishing project timelines, designs, and budgets.
• Manage, mentor, and assist staff with individual development.
• Collaborate closely with clients, internal teams, and construction professionals to ensure project deliverables meet established deadlines and specifications.
• Interface with clients regularly, providing updates and exceptional customer service.
• Track/manage the scope, schedule, budget, quality, and profitability of all projects within the service line.

MISSION

They are community builders dedicated to improving infrastructure, advancing people, and making a tangible difference in everything they do because what they do matters!

VALUES

Be you | Own It | Do What’s Right | Make it about “We” | Work Hard | Play Harder

Pareto’s Talent a LIFT Consulting Company

The Director, Service Delivery is responsible for the profitability of a major account within C&W Services. The purpose of this position is to achieve the objectives of senior management with respect to each of these accounts.

Responsibilities of a Director, Service Delivery

• Manages and oversees the day-to-day facilities services provided at all current and new accounts within his/her area of responsibility.
• Establishes general and job specific performance standards and advises management/supervisory staff of standards and targeted yearly goals.
• Oversees and monitors staffing levels for all account locations, to determine optimum levels for accounts.
• Conducts site surveys/inspections with Operations Managers, Area Managers, Account Managers, and customers, as well as unscheduled site audits to assess technical skill levels, production rates, and quality of service.
• Develops and implements quality assurance methods and procedures, overseeing and assessing quality levels achieved at individual accounts.
• Ensures the implementation of the company’s standardized work processes.
• Remains knowledgeable in new product/service delivery and communicates same to Operations Managers, Area Managers, and Account Managers.
• Understands and utilizes key technology applications.
• Coordinates and oversees all start-ups and transitions, providing the necessary liaison activities, planning, and control to ensure their successful completion.
• Demonstrates excellent interpersonal skills, being able to work effectively with all levels of employees, management, and clients.
• Develops effective working relationships with all clients for the delivery of contracted and new services.
• Establishes and maintains the respect and confidence of Operations Managers, Area Managers, Account Managers, site personnel, and customers.

Business Development

• Coordinates all Special sales and related activities, working in conjunction with Operations Managers, Area Managers, and Account Managers, and develops a plan to sell/increase same.
• Supports Business Development activity to help generate new accounts.

Finance

• Monitors/evaluates current and new account budgets, with emphasis on the management of overhead, labor, materials, and service contract expenses in order to achieve financial objectives.
• a. Utilizes the financial dashboard on a monthly basis.
• Monitors and reviews payroll to ensure timely completion and processing and, working in conjunction with Account Managers, to ensure accuracy.
• Oversees and monitors the purchasing and inventory control functions for all account locations, working in conjunction with Operations Managers and Corporate offices.
• Closely monitors receivables, achieving the DSO target for his/her area of responsibility.
• Develops and administers cost containment/reduction activities among assigned accounts.

Human Resources

• Screens, interviews, and selects Exempt personnel (Operations Managers, Area Managers, Account Managers, Supervisors), working in conjunction with Human Resources.
• Oversees the selection and hiring of Non-Exempt personnel (facilities staff), and ensures compliance with Federal, State, Local, and Company guidelines.
• Evaluates the work performance of all direct reports annually and prepares a succession plan for his/her area of operations.
• Establishes contingency Operations Manager, Area Manager, and Account Manager Plans in anticipation of new accounts, to ensure timely staffing through identification of current managers who are to be transferred to new accounts.
• Establishes and implements career development paths for Operations Managers, Area Managers, Account Managers, and Supervisors, working with employees who seek opportunities for advancement.
• Oversees and monitors the technical skills training of employees, ensuring timely and effective record keeping, follow-up, and re-training as required.
• Remains knowledgeable about Union contracts and guidelines, and participates as needed in Union salary issues, grievances, layoffs, and other related matters.

Safety

• Oversees and implements Safety policy, procedures, and communications for all personnel, and monitors the same for impact/effectiveness.
• Provides active leadership in establishing and maintaining a culture of safety, including adherence to company safety practices, establishment of safety review boards, and oversight of safety training.
• Monitors and evaluates all Workers Compensation activities within his/her area of operations, working in conjunction with the corporate Director of HSSE and Director of Risk Management.

Other

• Performs special assignments as needed or as requested by the Senior Director of Operations, Senior Vice President and/or the Vice President, Operations.
• Executes such other responsibilities as determined by the Senior Director of Operations, Senior Vice President and/or the Vice President, Operations.

Position Requirements

• BA/BS degree in Business Management or related field.
• Previous technical knowledge/skills in facilities services industry.
• Previous service industry experience, progressing to a management position.
• Demonstrated problem solving and customer service skills.
• Proven administrative, management, and leadership skills.
• Computer skills.
• Excellent oral and written communication skills.
• Strong customer service skills.
• Flexibility with regard to schedule and ability to travel.
• Minimum of seven to ten years’ experience in the facilities services industry, with at least five years in a management position.

C&W Services

Avatar Engineering was established in 1999 as a custom electronic design and manufacturing solutions partner. We have over 175 years of product design, engineering, and manufacturing experience. We work with clients to design, engineer, manufacture, test, and support each product from beginning to end with our state-of-the-art technology.

Avatar is a subsidiary of Pivot International, a global single-source design, development, engineering, and manufacturing company headquartered in Lenexa, Kansas. Pivot, along with their companies, provide product development based in the United States and Europe while offering our customers the financial advantages of global tooling, procurement, and manufacturing at our facilities in the US, Europe, Mexico, and Asia.

We offer a unique suite of product design services with the expertise to deliver only the most effective solutions. We have enjoyed explosive growth in recent years and know that our employees are our most valuable resource and continue to be the driving force behind our success.

Avatar is looking for a Customer Service Coordinator to add to their growing organization. We are a small manufacturing company based out of Shawnee, KS and are looking for a self-starter who is accurate, organized and has extreme attention to detail. This is a highly visible and critical role in the company that reports directly to executive leadership.

Essential duties and responsibilities:

• Gathers all required information needed to quote/bid projects
• Process customer orders and setting up new customers
• Create reports for internal and external customers
• Constant customer communication involving order status, ship confirmation, etc.
• Comfortable reaching out to customers via phone, email or video
• Review all projects to meet quality standards and customer expectations

Qualified candidates will be a high energy individual that thrives in a small company environment that is ever changing. A quick to act and positive attitude is essential to thrive and succeed as well as having the ability to manage a multitude of projects, both long term, and short term, simultaneously. Other successful qualifications are:

• Experience working in a manufacturing environment
• Working with internal and external customers
• Set goals and expectations and navigate and lead the communication between internal and external teams
• Microsoft Office experience – especially Excel
• Comfortable solving problems and digging into new technologies
• Adapts easily to change
• Ability to work independently without supervision
• Must possess excellent attention to detail and be extremely organized
• High sense of urgency with exceptional problem solving ability

Pivot International, Inc.

Why work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Methodist Health System is hiring a Director of Enrollment Services at Methodist College in Omaha, NE! Nebraska Methodist College (NMC) is seeking an accomplished and visionary admissions professional to lead our Enrollment Services team. As the Director of Enrollment Services, you will oversee a team responsible for recruiting, admitting, and enrolling a diverse and qualified student population. Your primary goal will be to develop and implement strategic initiatives that optimize student recruitment and retention, while ensuring compliance with institutional policies and regulations. This position requires strong leadership, communication, and analytical skills, as well as a deep understanding of enrollment management practices.

As a well-respected healthcare education institution, we are known for our academic excellence, student success, and organizational culture. This pivotal leadership role will have the opportunity to develop and implement strategic enrollment initiatives, recruiting a diverse and highly qualified student body.

Schedule:

• Full time
• Days (Monday thru Friday)
• Some evenings and weekends
• Some travel

Location:

• Methodist College (720 N 87th St, Omaha, NE 68114)

Education:

• Master’s Degree in Higher Education or related field

Experience:

• Minimum of five years of experience in admissions-related work

Salary:

• $61,000-$97,000

Essential Job Functions:

• Provide vision and leadership related to the strategic planning for the Division of Enrollment Services that is aligned with the institutional strategic plan.
• Provide vision and leadership in the development of the College’s marketing/media planning and provide leadership of its implementation in collaboration with the Nebraska Methodist College (NMC) Division of Marketing.
• Provide leadership for and collaborate with the NMC Marketing team on activities involving applicable College website pages to maximize their strength as a recruiting strategy.
• Through effective recruitment and marketing strategies, achieve enrollment goals, increase the diversity of the student body, and strengthen institutional positioning.
• Apply current knowledge of higher education recruiting, marketing, and market trends; this includes a sophisticated understanding of internet- and other technologically-based strategies.
• Collaborate with outside agency services as needed.
• Provide leadership in assessment and use of prospective and recently matriculated student data.
• Effectively utilize the institution’s student information system (Jenzabar) to ensure efficiency in automations and excellent service to prospective students.
• Provide leadership for and management of the Office of Enrollment Services and its staff.
• Provide leadership and coordination of recruitment events.
• Maintain effective working relationships and open channels of communication between the Division of Enrollment Services, and the various academic programs it recruits for as well, as the Office of Student Engagement to ensure continuity of student admissions experiences.
• Develop and provide oversight of the operating budget for the Division of Enrollment Services.

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

Nebraska Methodist Health System

Glanbia Performance Nutrition is a global CPG company with a portfolio of brands including Optimum Nutrition, Slim-Fast, BSN, Amazing Grass, Think! and Isopure. We have an exciting new role for a Senior Customer Business Manager to oversee Kroger.

Looking for a Senior Customer Business Manager with experience at Kroger:

• Lead business development at Kroger for all GPN brands, including Slimfast, Think, Optimum Nutrition, Isopure and Amazing Grass.
• Be responsible for all aspects of customer development including opportunity identification, relationship management, customer service interface, trade fund planning and management and annual planning
• Develop and deliver strategic selling, assortment, promotion, pricing plans
• Perform customer negotiations particularly regarding trade investments and promotional plans
• Be a leader on the team and a customer expert
• Identify and prioritize all opportunities for our brands
• Lead Joint Business Planning where applicable and create long term strategies for growth with the customer
• Identify category selling opportunities and deliver category based selling stories
• Partner with internal cross functional teams i.e. Sales Strategy, Category Management and Trade Development to develop collaborative programs to drive brand and customer strategies
• Accurately forecast trade events and own the sales forecast for all brands
• Manage and lead the broker relationship to drive results
• Participate in customer promotion events
• Be part of team and bring our core values to life
• Work remotely, but have ability to travel as needed

Experience:

• Bachelor’s degree with at least 5 years of experience within CPG (Kroger) and/or broker
• Proficient in utilizing syndicated data (i.e. SPINS, Nielsen, IRI) and trade management systems
• Strong forecasting, P&L management and analytical skills
• MS Outlook, Excel and Teams

What we would like to offer you!

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.

Glanbia Performance Nutrition (GPN)

System Director will oversee 2 facilities for the service line of Cardiac Cath Lab, Neuro and Interventional Radiology Services with a team of 50 FTE’s and reporting to the hospital COO.

10% Bonus Incentive Plan

Licensed RN and Graduation from an accredited school of nursing.

2+ year’s clinical experience in a Cath Lab setting from an acute care hospital.

Ability to over mentor, guide and train while overseeing a team.

Marvel Consultants

Join Fred Beans Automotive Group, voted Best Places to Work 5 years running and Healthiest Employers for 2021 and 2022!

Auto Express of Langhorne, is seeking a highly energetic and self-motivated Assistant Service Manager. The ASM is responsible for scheduling and selling all work for the assigned group to achieve its objective. The Assistant Service Manager directly controls the end result of the customer’s overall service experience and prepares and completes all documentation related to the service transaction.

Fred Beans is the largest privately held automotive group in PA. Our network of 18 service centers in PA and NJ open the door for future career advancement.

What You’ll Do

• Provide exceptional and efficient customer service
• Make recommendations based on customer vehicle
• Answer phones and schedule service appointments
• Coordinate with parts department and other vendors
• Update customers on service progress of vehicle
• Assist Service Advisor team with daily operations
• Ensure the customer has a positive overall service experience
• Prepare and complete all documentation related to the service transaction.

What We Offer

• Updated facilities: including tablets, electronic repair orders and multi point inspections, texting software and much more!
• Company funded training and leadership programs to help you further your career. (Our company spent over $600,000 training our staff last year)
• Top performers have the chance to earn an all expense paid vacation with spending money every year!
• Company funded health benefits
• Life, Disability, and Cancer Insurance
• Pet Insurance
• Company-matched 401(k)
• Paid Vacation and Personal time off
• Convenient and reasonable work hours Monday through Saturday, NO Sundays
• Employee and Community discounts at over 150 vendors
• Healthy Living Program
• Fred Beans Automotive is an equal opportunity employer*

What You’ll Need

• Excellent customer service and communication skills
• Good organizational and time management skills
• At least one year of Automotive experience preferred
• A valid driver’s license
• Reliable transportation
• Attention to detail

Fred Beans Automotive Group

Coordinator, Property & Client Services

Onsite in Paramus New Jersey

Pay Rate: $26-$33/hr

Schedule: M-F and potentially some weekends, 9am-5pm

Start ASAP/2 month assignment

Weekly Pay and Benefits!

Our leading Real Estate Client is hiring a Coordinator for Property and Client Services to join their Center Management team. This is a full-time role reporting to the General Manager. In this role, you will be responsible for all center-level administration, including but not limited to service contract and vendor administration, finance administration, and tenant administration and coordination. Coordination and execution of the on-site Specialty Leasing and Brand Ventures program, and providing all customers including guests, retail partners, contractors, and internal cross-functional teams with an exceptional service experience, while always maintaining compliance with company policies and procedures.

Job Duties:

Contracts Administration (Service Contracts, Work Orders & General Expenditure)

• Maintains the Center Contract Log: logs new contracts, amendments and follows up with

Facility Operations on expirations that require a new contract or renewal.

• Works in partnership with Facility Operations, drafts work orders and service contracts, checks and updates forecast expenditure balance.

• Monitors and manages compliance of center teams with the Contract Policy and Finance

Authorization Matrix.

• Through Procore, supports the bidding process:

o Performs Know Your Partner/GAN Compliance checks.

o Notifies vendors of recommendations.

o Collects vendors’ Certificates of Insurance.

o Drafts contracts and issues to vendors for execution.

o Uploads vendor executed contracts and follows through internal approvals.

o Reconciles costs to process vendor payment.

o Creates and processes Change Orders.

• Attends weekly progress meetings with Facility Operations and follows through assigned

actions.

• Supports Facility Operations in the preparation of work permits for center contract works (e.g. sprinkler drain‐ down) and furnishes contractors with relevant permits (through the Sine visitor management system for Flagships and manually for Regionals)

Finance Administration (Accounts Payable, Accounts Receivable and Other Finance Processes)

• Accounts Payable (CAM/center‐specific and CAPEX):

• Processes payables (PO/PA‐Invoices
• Matches invoices to purchase orders/projects.

o Obtains necessary back‐up documentation.

o Routes invoices and follows up payments with corporate Accounts Payable and

Fixed Assets.

o Monitors payable system for invoices on hold, coding errors etc. and troubleshoots with Facilities Director/General Manager.

• Accounts Receivable:

o Supports the General Manager, Operating Manager and AR Manager, as instructed.

o Responsible for uploading request and back‐up documentation into the Box file for

the Portfolio Associate to action.

▪ Violations (OTH)

▪ Construction (CCH) Manual Billing

▪ Services Sold (SVS)

▪ Legal Manual Billing

o Receives manual checks and maintains the Check Log for recording and auditing receipt of manual checks. Arranges FedEx delivery of manual checks to the centralized lockbox.

• Specialty Leasing Percent Rent Billing:

o Obtains sales from Tenants in accordance with lease terms, follows‐up on any

outstanding data to full completion and uploads data into Salesforce.

o Verifies Tenant billing on the monthly Rent Roll and issues to the General Manager for approval.

o Calculates percentage rent billing from sales data and creates/processes/sends manual bill.

• Month End/Quarter‐End/Year‐End Processes:

o Prepares a list of accruals and collates back‐up documentation. Verifies accruals in

system and assists the General Manager with the forecast.

o Reconciles P‐card expenses, uploads receipts, and verifies payment.

o Centers with central Plant – prepares Central Plant Union (Engineers) payments:

▪ Calculates Union Dues/Annuity/Pension, creates invoice for overtime and

bill‐back.

▪ Creates a check request for Dues/Annuity/Pension and submits into Nexus, routes to Accounts Payable.

Specialty Leasing & Brand Ventures Coordination of Center‐level Program

• Supports Specialty Leasing and Brand Ventures operations. Responsible for center‐level coordination and management of ALL temporary in‐line and common area mall activations, including Retail Merchandizing Units (RMUs), pop‐up in‐line stores, and kiosks.

o Performs center walks/inspections, ensures Tenant activation complies with visual merchandising Design Guidelines.

o Monitors pipeline activity, distributing reports to center team, and plans the activation schedule.

o Arranges regular communications with center teams to align on activity (General

Manager/Asst. General Manager/ Facility Operations.

o Arranges regular communications with the Specialty Leasing team to plan the schedule, align on Tenant requirements and troubleshoot issues.

o With support from Marketing, liaises with Tenants on retail and center operations, sales, and customer service, optimizing performance and income.

o Obtains permits from the local authority, where required, and supports Tenants with the same.

o Obtains Tenant Certificates of Insurance and uploads to Salesforce.

o Obtains Tenant signage proposals and internal approval from Retail Design Management, ensures the Tenant implements according to the approved specification.

o Coordinates the roll‐on roll‐off of units, issues instructions to Facility Operations and follows through to completion.

o Issues meter readings and utilities supplier information to Tenants (in‐line stores

and kiosks only).

o Inventory management in partnership with Facility Operations:

▪ Communicates maintenance and repairs. Creates associated purchase

orders/invoices and forecasts for expenditures.

▪ Checks Exiting Condition Reports are completed for all vacant, outgoing in‐

line units and kiosks.

▪ Maintains an equipment and asset inventory schedule.

▪

▪ Takes photos of activations, media, and space opportunities and uploads them to Salesforce as required.

General Coordination & Duties

• Sales Collection:

o Obtains sales from ALL permanent and temporary retailers in accordance with lease terms and uploads data into sales tracking system.

o Completes Sales Report sign‐off and issues to the General Manager for approval.

• Processes Open/Closed/What’s Happening Notices in accordance to policy.

• Uploads executed storage leases in the system.

• Processes mail – receives, opens, scans and mails: Certificates of Insurance, manual checks

(mails to the lockbox), invoices, other general information.

• Prepares Tenant Operational Defaults for breach of lease covenants, issues to the General

Manager for signature and distributes to the Tenant.

• Coordinates URW Connect:

o Uploads URW communications from Management Team to Tenants.

o Responds to Tenant requests and communicates these to relevant team members

for follow‐up.

o Processes Tenant requests for works and approves after hours work permits (checks insurance, reviews work in conjunction with Facility Operations).

• Attends weekly staff meeting and customer service (“Style” program) sessions.

• Attends required training classes and programs.

• Other duties, as assigned.

Requirements:

▪ BA or BS degree or equivalent experience required.

▪ 2‐3 years’ prior experience in an administration role, working with cross‐functional teams.

▪ Experience of basic finance administration: processing purchase orders/invoices, assisting with accruals and budget forecasting.

▪ Proficient in current Microsoft Office software including Outlook, Word, Excel, PowerPoint, and SharePoint. Working knowledge of enterprise management systems (Salesforce) and project management software (Procore) is advantageous.

▪ Ability to understand and interpret legal agreements.

▪ Ability to conform to policies and procedures and familiarity of working within a compliance framework.

▪ Ability to respect confidentiality and sensitivity of information.

▪ Exceptional process management skills: can organize and prioritize an efficient workflow, simplify complex processes, anticipate, and adjust for problems and roadblocks, adapt to changing priorities, and manage from start to finish.

▪ Exceptional customer service skills and the ability to develop and maintain effective relationships; dedicated to meeting the expectations and requirements of internal and external customers, specifically through listening and responding to concerns both in the moment and via digital communication means.

▪ Ability to maintain composure in all scenarios.

TCW Global is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

TCWGlobal (formerly TargetCW)

Scope of Position: The Director of Psychiatric Services is responsible for the psychiatric care of clients providing assessment and diagnosis, medication prescribing and medication management as well as client education. The Director provides medical direction for Hamm Clinic including supervision of prescribers. The Director is also a resource to staff therapists and community stakeholders providing education and consultation. The Director partners with Hamm Clinic leaders in the formation of policy and procedures and the maintenance of continuous quality improvement planning and practices.

Qualifications: The right candidate must possess a medical degree from an accredited school of medicine, have or be able to obtain unrestricted Minnesota State Medical Licensure and be board certified in the provision of psychiatry. 

Reporting Structure: This position reports to the Chief Executive Officer.

Core Requirement: Must appreciate and participate in a positive, passionate work culture. Hamm Clinic is committed to an integrated model of mental health care with a focus on psychotherapy within a multi-disciplinary and collaborative community. Our goal is to do this work in a trauma-informed, equitable environment in which all identities are welcome and in which employees strive to maintain an intersectional lens in considering their own privilege and how that might impact their work. It is expected that all are dedicated to learning and supporting this model, as appropriate for their specific duties.

Diversity and Equity Vision Statement: Hamm Clinic places the highest value on the dignity and worth of all people. We are committed to providing accessible, equitable, culturally responsive, and trauma- informed care to all who seek Hamm services.

The full-time salary range for this benefit eligible position is: 260-280k (DDQ). Salary and Benefits are prorated if filled in a part-time capacity.

If hired as a non-benefit eligible part-time independent contractor, the hourly rate would be $160-180 per hour (DDQ).

Benefits: Hamm Clinic offers competitive compensation and full benefits including PTO, health and dental insurance, long and short-term disability insurance, continuing education stipend, and a 401k.

Qualified candidates please submit a cover letter and resume to [email protected]

Hamm Memorial Psychiatric Clinic

Who We Are

Did you know that commercial buildings contribute to roughly 40% of all CO2 emissions in the U.S.? At Critical Systems, we create innovative climate solutions for commercial spaces that challenge what’s possible for a sustainable world. Our team is accelerating progress to bring our greenhouse emissions to net zero! Through our expertise, we are helping to make the world a cleaner, greener, and safer place.

Your Opportunity

Critical Systems in Rockville, MD is hiring a Service Project Manager to join our team. In this role you will be a key team member in our Service division, and responsible for quoting and entering service work, ordering parts and necessary supplies, and ensuring that all service work is scheduled and executed.

Expect to spend around 1 day a week at our Rockville office, except for in-house training sessions.

What You’ll Do

• Responsible for timely completion of assigned projects, financial performance, and the highest level of customer satisfaction.
• Plan and analyze assigned projects, establish schedules, project parameters, and set procedures to accomplish system objectives, involving complex service applications.
• Establish new client base.
• Invest in local industry associations.
• Create estimates and proposals.
• Enter projects, order parts, track parts, schedule labor internally and with customer, review completion of projects and billing coordination.
• Responsible for entering service estimates, issuing purchase orders, and generating work orders.
• Manage service projects from estimate to completion.
• Receive and qualify subcontractor proposals. Assist Sales develop projects as needed.
• Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.
• Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff.
• Ensure that all assigned staff and subcontractors are working in a safe manner per Critical Systems and OSHA policies.
• Local travel to customer job sites is required.

What You’ll Need

• Bachelor’s degree or equivalent combination of education and experience.
• 5 years’ experience in project management, or equivalent HVAC field experience required.
• Experienced and knowledgeable in contracting processes and estimating associated with the installation of HVAC systems and managing subcontractors preferred.
• Computer skills are essential.
• Highly organized and strongly customer service oriented.
• Knowledge of blueprints, specifications, and day to day operations of working with a General Contractor.

Don’t meet all the requirements listed above?

At Critical Systems we are dedicated to building a diverse and inclusive company culture. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

What We Promise

We’re committed to the continuous development of our employees, using learning to shape and create a sustainable future. Join the fastest growing engineering firm in the area and be part of our diverse and qualified team.

We offer competitive compensation and a comprehensive benefits program. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Critical Systems