Chicago Casting Calls & Acting Auditions

Our client, a leader in tech/retail space, is looking to hire an eCommerce Project Manager, with Amazon experience, on a permanent basis, starting immediately.

Type: Full-Time (Salaried)

Location: Chicago

Schedule: Hybrid (2-3 times a week)

Overview:

As a Project Manager on the Americas Center of Excellence, you will be responsible for the project management and delivery of all advertising projects and assets within the Americas Center of Excellence (CoE). You will work closely with all functions within Marketing, primarily partnering with strategy, category teams (client), creatives and production to ensure we are moving projects toward delivery with the appropriate levels of governance at all phases from brief to delivery to asset management.

Responsibilities:

• Required to understand both agile and waterfall methodologies in order to support both campaign creation and digital production.
• You must be familiar with Kanban along with traditional project management documentation and tools in order to successfully lead any project request or sprint to completion.
• Collaborate with the strategist and the owners of the brief to understand the full picture of the project and the deliverables required – need to have an understanding of the briefing process and the ability to examine and question each request to ensure clarity.
• Define the scope of the project, manage resourcing within the team and highlight needs to increase resourcing when needed.
• Understand the asks and help determine value of projects and prioritization of what is most critical to work on.
• Manage changes in scope and understand the implications of them, communicate to the cross-functional teams, and escalate where necessary.
• Lead status meetings with categories, content teams as well as corporate, includes updating reporting documents.
• Work closely with creative teams to ensure they have a full picture of the projects upon briefing and manage the progress of the creative development.
• Partner with Producer or team specialist to create a detailed scope of work pre-production, and assist throughout production, including: project management of pre- and post-production, management of digital display with our digital production partner, upload all final assets to asset management system , supplier management, and billing.
• Collaboration and communication are a vital part of this role. You must be able to effectively negotiate and prioritize daily requests against clear business criteria in order to maintain a clear project backlog and well organized sprints.
• Be agile and effective in your ways of working. Always looking to optimize brief intake and process, learning from what works and be willing to flex and drive change.
• You will be the key point of contact for Group HQ, the North America Marketing team (US, Canada & Mexico) and external agency partner for transcreation, digital production and asset management partner.
• Roll-out new resourcing and project management tools defined by Group, and work with regional team to ensure adoption and use.

Qualifications:

• 5-10 years of advertising, marketing or creative agency project management experience
• Working within organizations that have an integrated approach to marketing – not a singular channel focus
• Working with partner agencies
• Working with multiple countries/languages a plus
• Organized and action-oriented, able to develop project plans and project manage from kick-off to delivery
• Ability to develop scope of work and manage deliverables/asset lists
• Flexible enough to manage projects in an environment that can be ambiguous and/or rapidly growing and changing
• Able to scope large pieces of work, leading the process of breaking down amorphous problems into deliverable solutions
• Thinks 5-steps ahead – figures out the implications of today’s actions to plan for tomorrow
• Relationship management – comfortable making connections with the cross-functional teams – insights, category, strategy, creative, Group, other COEs
• Roll up your sleeves mentality – willing to challenge yourself to navigate through challenges and solve problems in one minute, and get down into the weeds the next
• Working knowledge of Microsoft Teams and Excel, expert level is a plus!
• Organized and action-oriented, able to develop project plans and project manage from kick-off to delivery
• Ability to develop scope of work and manage deliverables/asset lists
• Flexible enough to manage projects in an environment that can be ambiguous and/or rapidly growing and changing
• Able to scope large pieces of work, leading the process of breaking down amorphous problems into deliverable solutions
• Thinks 5-steps ahead – figures out the implications of today’s actions to plan for tomorrow
• Relationship management – comfortable making connections with the cross-functional teams – insights, category, strategy, creative, Group, other COEs
• Roll up your sleeves mentality – willing to challenge yourself to navigate through challenges and solve problems in one minute, and get down into the weeds the next
• Working knowledge of Microsoft Teams and Excel, expert level is a plus!

24 Seven Talent

Contract REMOTE Arizona

Pay $43-$45hr

M-F 40 hours per week

Creative Operations Associate Manager will oversee resources workflows across our creative teams. The ideal candidate will have a background in production, a proven track record of creating best practices for creative/production teams, strong cross-cultural communications, and the ability to prioritize and problem solve daily. The role will be to work closely with Marketing Managers, UX design, Regional Account Managers, Channel Managers, and Brand Creatives to ensure projects are properly staffed and set up for success.

A successful candidate will have the ability to anticipate the workloads based on forecasts and pull in the resources necessary to complete the projects. The Creative Ops Associate Manager will find a balance between creative needs and executional timelines to staff projects appropriately and set the team up for success.

Responsibilities:

• Maintain an accurate record of work in progress across internal creative and agency teams.
• Proven success as a Digital Asset Manager or similar in a creative production environment
• Provide regular status reports to management, including identification and escalation of project blockers, risks, issues.
• Manages tight timelines, priorities, and resource constraints; partners with department creative team to manage staffing and understand resources and timelines.
• Provides support to stakeholders through the discovery process and then develops the project plan including objective(s), requirements, resourcing, and dependencies.
• Input creative Jira tickets and manage the requests against sprint process.
• Provide daily, full-traffic management of internal creative teams.
• Provide daily workflow for Global agency approvals.
• Be the conduit for communication across teams to ensure efficient workflow.
• Reviews daily workloads of projects in queue and adjusts timelines and status of tickets as necessary.
• Communicate, as needed, updating all teams on the status of jobs and alert them of obstacles that may impede deadlines.
• Escalate roadblocks to management as necessary.
• Ensure that all pieces of the request are delivered within the expected timeframe.
• Keep tickets updated to include the most accurate information.
• Ensure creative outputs are aligned to briefs.
• Ensure final deliverables are archived within a database.

Requirements:

• 3+ years of project management experience for large-scale initiatives spanning cross-functional teams with complex deployments.
• Solid technical background, with understanding of SDLC, web technologies, implementation, and roll outs
• Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards
• Basic understanding of various Agile delivery methods (Kanban, Scrum, Lean)
• Familiarity with managing large scale projects using JIRA and Confluence
• Experience working with technical teams.
• Able to prioritize varying demands and multitask as needed.
• Excellent organizational skills with very high attention to detail
• Exceptional interpersonal and communication skills
• Self-motivated. Able to work independently with minimal supervision.
• Experience working in a fast-paced, deadline-driven organization.
• Highly tech literate, should be able to master software and tools quickly.
• Familiarity with the following organizational collaboration tools (SharePoint, Confluence, Jira, Jive, Workfront, Slack.)

Health and Vision Benefits offered

Calabria Group dba Dynamic Staffing Inc

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers. The Senior Technical Product Manager is part of the End User Infrastructure and Collaboration (EUIO) team, and reports to Senior Manager, Collaboration Solutions. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Responsibilities & Accountabilities:

• Defines the product delivery roadmap and key landmarks, directing the team on execution and delivery
• Accountable for the overall quality of product or platform implementations, ensuring they are delivered on time and on budget
• Manages a diverse set of partners, both in the corporate and global setting
• Serves as a point of contact when preparing parts of the company for new system implementations or enhancements
• Communicates regular status updates to executive leadership, highlighting key achievements as well as calling out any risks/issues
• Collaborates with the broader team on finding the root cause and solving for often complex issues
• Handle any service issue escalations or outages, working with the support provider to resolve service or support issues
• Be the liaison between markets and End User Infrastructure and Operations team for service with Microsoft 365
• Be the global messaging lead for McDonald’s. Ability to build roadmap for the global messaging environment (application SMTP, corporate messaging, and security on the messaging environment)
• Domain expert for Exchange Online, Exchange On-premises, Exchange hybrid environments, Messaging security, SMTP services in McDonald’s.

Qualifications

Basic Qualifications

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Demonstrated ability to work across a large set of internal customers in technical and non-technical roles.
• Stakeholder Management: Managing expectations of end users and key partners from overall Collaboration Solution perspective
• Operational Excellence with key focus on SLA Management, Incident Management, Change Management, Knowledge management and Problem Management
• Ability to handle consistent cross-collaboration and scope definition, thriving in ambiguity.
• Someone willing to learn and have engaging dialogue on the merits of a system.
• Self-motivated, customer and delivery focused with the ability to convey thoughts and ideas clearly and effectively in written and verbal form and have the skills for problem solving
• A great teammate comfortable with collaborating outside of reporting lines
• Has a service-oriented mentality and knows what makes for good user experience

Preferred Qualifications

• 5+ years of Product Management experience
• 5+ years working with Microsoft 365 Exchange experience
• 5+ years working with Messaging security product such as Proofpoint and Ironscales
• 5+ years working with SMTP services such as Mailjet/Mailgun
• 3+ Years working with Intune MDM/MAM, Conditional Access experience
• Experience in deploying services globally
• Vendor Management Skills

Experience

• 8+ years of relevant work experience and a Bachelor’s degree or 6+ years relevant work experience and a Master’s degree.
• Experience leading teams of employees on large-scale system implementations.
• Experience with architecting, engineering, implementing and operating Exchange Online, Exchange On-prem, Exchange hybrid environments, Messaging security and SMTP services
• Knowledge of messaging protocols, SMTP, HTTP, MAPI, etc. and TLS business partner setup, DKIM, DMARC, SPF, etc.
• Staying up to date with the emerging capabilities of Microsoft 365

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

McDonald’s

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User, and IT Service Management. It’s our goal to always provide an engaging, relevant, and simple experience for our customers. The Senior Technical Product Manager is part of the End User Infrastructure and Collaboration (EUIO) team, and reports to Senior Manager, Collaboration Solutions. This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Responsibilities & Accountabilities:

• Defines the product delivery roadmap and key landmarks, directing the team on execution and delivery
• Accountable for the overall quality of product or platform implementations, ensuring they are delivered on time and on budget
• Manages a diverse set of partners, both in the corporate and global setting
• Serves as a point of contact when preparing parts of the company for new system implementations or enhancements
• Communicates regular status updates to executive leadership, highlighting key achievements as well as calling out any risks/issues
• Collaborates with the broader team on finding the root cause and solving for often complex issues
• Handle any service issue escalations or outages, working with the support provider to resolve service or support issues
• Be the liaison between markets and End User Infrastructure and Operations team for service with Microsoft 365
• Be the global messaging lead for McDonald’s. Ability to build roadmap for the global messaging environment (application SMTP, corporate messaging, and security on the messaging environment)
• Domain expert for Exchange Online, Exchange On-premises, Exchange hybrid environments, Messaging security, SMTP services in McDonald’s.

Qualifications

Basic Qualifications

• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
• Demonstrated ability to work across a large set of internal customers in technical and non-technical roles.
• Stakeholder Management: Managing expectations of end users and key partners from overall Collaboration Solution perspective
• Operational Excellence with key focus on SLA Management, Incident Management, Change Management, Knowledge management and Problem Management
• Ability to handle consistent cross-collaboration and scope definition, thriving in ambiguity.
• Someone willing to learn and have engaging dialogue on the merits of a system.
• Self-motivated, customer and delivery focused with the ability to convey thoughts and ideas clearly and effectively in written and verbal form and have the skills for problem solving
• A great teammate comfortable with collaborating outside of reporting lines
• Has a service-oriented mentality and knows what makes for good user experience

Preferred Qualifications

• 5+ years of Product Management experience
• 5+ years working with Microsoft 365 Exchange experience
• 5+ years working with Messaging security product such as Proofpoint and Ironscales
• 5+ years working with SMTP services such as Mailjet/Mailgun
• 3+ Years working with Intune MDM/MAM, Conditional Access experience
• Experience in deploying services globally
• Vendor Management Skills

Experience

• 8+ years of relevant work experience and a Bachelor’s degree or 6+ years relevant work experience and a Master’s degree.
• Experience leading teams of employees on large-scale system implementations.
• Experience with architecting, engineering, implementing and operating Exchange Online, Exchange On-prem, Exchange hybrid environments, Messaging security and SMTP services
• Knowledge of messaging protocols, SMTP, HTTP, MAPI, etc. and TLS business partner setup, DKIM, DMARC, SPF, etc.
• Staying up to date with the emerging capabilities of Microsoft 365

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

McDonald’s

Our client, a global gifting company, is looking for a fulltime Director of Customer Care to join their team. . The position will directly manage the customer service team providing excellent service while meeting performance targets. The director will understand our evolving customer service needs and prepare our service center for future growth within our family of brands.

Responsibilities:

• Mentor and develop leadership staff.
• Support the training of individual staff to improve service performance.
• Develop, suggest, and create process optimization.
• Manage staff to meet service targets.
• Evaluate and monitor the customer’s experience from site entry through checkout, delivery of order and post order events.
• Create skill-based task allocation to divide tasks by capability and develop skill set leaders.
• Improve the overall customer service experience.
• Improve service efficiency by increasing first contact resolution.
• Implement technology and automation.
• Monitor continuity of service-related messaging throughout all points of contact.
• Create a customer win back strategy.
• Develop a customer satisfaction measurement system.
• Keep up to date on today’s customer expectations and needs.

Qualifications:

• Bachelor’s Degree
• 5-7 years managing an e-commerce online retail customer service contact center
• 10 or more years of experience in customer service
• Experience managing a 24/7 service contact center with variable team members from 50-150
• Excellent verbal and written communication skills
• Strong ability to use data analytics to direct decisions
• Strong knowledge of P&L principles managing a customer center to a budget
• Willing to be hands-on, get into the details to drive issues to resolution
• A “can do” attitude with proven results driven mindset
• An encouraging posture promoting a continuous positive experience
• Experience managing remote direct reports and a 3rd party workforce
• Strong skills in Microsoft Outlook, Word, Excel, and PowerPoint

Please submit your resume for consideration.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Chance Initiative for Hiring.

Fourth Floor

Position: Account-Based Marketing Manager (ABM Manager)

Location: United States (you can be based in any ZS office)

Role Description:

ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.

Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and

make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

“We are seeking an experienced, U.S. based marketing professional to join our US office as an Account-Based Marketing (ABM) Manager. The ABM Manager is responsible for the development, implementation, management and measurement of targeted, account-focused marketing programs and activities with ZS’s top clients”.

The individual will work strategically with industry and account leaders (sales) and various marketing resources to build comprehensive marketing plans which support account-based business goals. These highly customized plans will help strengthen and expand client relationships, drive and accelerate new business and increase loyalty and retention among a targeted set of clients/prospects.

Responsibilities:

Owning and evolving the marketing strategy and direction for the ABM function, including account enablement and general and strategic ABM approaches.

Partnering with executive and account leadership to define and prioritize how to scale ABM to support more accounts across the firm.

Manage and grow the account-based marketing team of 4 in New Delhi and the US, building a repeatable, scalable ABM model across industries.

Understand industry and business drivers facing each account, as well as key initiatives they are focused on and the key stakeholders responsible for them.

Define and manage budget allocation for all account-based marketing programs.

Leverage data and insights to inform client teams of client interest and perceived intent.

Create and execute 1:1 and 1:few integrated marketing campaigns for selected accounts using tactics that include thought leadership, live events, email, webinars, digital advertising, and social networking, among others.

Ensure that all marketing campaigns are aligned with the corporate vision, themes, and brand guidelines.

Partner with the Digital Marketing team to measure the effectiveness of efforts, adjust approach as needed, and scale across the team. Present outcomes to client account teams regularly.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or Business. MBA a plus.
• 15+ years in B2B marketing and solution marketing experience; field marketing or account-based marketing positions preferred
• Proven ability to manage and motivate a growing team. Must have previous management experience.
• Demonstrated skill collaborating with executives within a highly matrixed organization.
• Ability to challenge status quo to ensure marketing strategy always aligns with business strategy.
• Excellent communication skills. Ability to work with cross-functional teams and interact with internal and client executives.
• Solid experience creating and executing integrated marketing campaigns in a B2B environment.
• Ability to gather data/insights from multiple internal and external sources to understand impact across accounts and opportunities.
• Experience with marketing automation and social media monitoring platforms (HubSpot, Marketo, Brandwatch Radian6, 6sense, Demandbase, etc.) a plus.
• Exceptional organizational project and people management skills with attention to detail.
• Flexibility to work across time zones, including early-morning US hours to interact with global team based in India.
• Approximately 20-25% travel, including to India.

ZS

JOB DESCRIPTION

Push business expectations further by joining a diverse team of collaborative individuals with one thing in mind; bridging the gap to customer empowerment. You’ll have the opportunity to influence change within an industry that has served as the backbone of society since the beginning of the industrial revolution. Regal’s Commercial Systems business is fortunate to have a hand in igniting this digital transformation as we apply insights from customer behavior, develop skillful content, and implement constant feedback to enhance a frictionless digital customer experience through a high performing team that will drive us into the future. The Digital Team is seeking talent that will, not only, strategize and execute researched decisions, but also approach each task with determined interest. You’ll have the opportunity to work with emerging technologies, from various mature customer, product, ecommerce technologies to more upcoming machine learning and artificial intelligence applications.

Our team is waiting for the next great addition, reach out today for more information.

This role will support our Commercial Systems division’s overall Digital Customer Experience (DCX) product portfolio with focus on Small-Medium customer growth, 80/20 initiatives to maximize growth on the best fit customers and most profitable products and will also be a key player driving implementation and coordination of digital efforts for profitable growth through enhanced digital customer experience. As a Product Manager you will be responsible to drive the top level strategy, business objectives desired timing, and a vision of solution direction, while also converting strategy and solution vision into the product vision by creating the backlog of epics and user stories. The Product Manager collaborates and is supported by business analysts, designers and technical architects who will capture detailed requirements and manage the development process.

KEY RESPONSIBILITIES

• Provide strategy and priority guidance for business(es) s/he represents regarding digital activities (eg. digital campaigns for IMCs, requirements for enhancements, web content needs, etc.)
• Drive product strategies and long term vision to build best in class digital products. Partner with business teams and agile product teams to build product roadmaps that will be incorporated in to the broader company product portfolio plan. Ability to craft a product vision (short to long term) and convert that into a concrete strategy
• Participate in market research, validation, and whitespace analysis to identify new opportunities for new and existing features and functionalities
• Conduct user research, gather business requirements, draft user stories and usability studies, collaborating with designers, developers and research teams from end to end of the process.
• Implement and breakdown customer on-boarding roadmap into epics and group user stories
• Lead product data changes as needed to support the customer experience.
• Act as an interface and customer advocate to ensure customer, user and business needs are addressed.
• Represent customers, users and business with IT PM & QA team in grooming sessions.
• Collaborate with business team members and customers to gather requirements, define project scope, and ensure timely, high-quality completion of work.
• Perform analysis on website, search, and campaign performance metrics and make appropriate recommendations for improvements.
• Ensure proper solution design and implementation of key eCommerce feature’s to support the longevity and speed of business strategy.
• Head digital projects and agile product implementation between multiple different IT and business teams to gain requirements, approvals and ensure timelines are kept that align with business needs.
• Applies values, business strategy, policies, and experience to make complex decisions in ambiguity and with uncertain consequences.
• Ability to measure performance through analytics and transform the results into actionable plans

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• Bachelor’s degree or related field and a minimum of 5 years of relevant experience or a Master’s degree with a minimum of 3 years’ experience
• Exceptional written and verbal communication skills.
• Flexible and willing to accept a change in priorities as necessary
• Experience managing digital campaigns such as social media marketing, display ads, search marketing, etc.
• Understanding of common eCommerce, database, API and networking structures
• 3-5 years of experience in e-commerce project management
• Can communicate with senior leadership demonstrating confidence and clarity
• Experience articulating customer pain points and a product vision
• Ability to connect common eCommerce product metrics to business goals
• Experience running voice of customer research initiatives
• Experience with prioritization frameworks and running product road maps in a structured way
• This position is based at our downtown Chicago location. This will be a hybrid schedule with the expectation to be onsite 1 week every 6 weeks for team collaboration.

#LI-Hybrid

Regal Beloit Corporation

POSITION:

Observability Technical Product Manager

JOB TYPE:

Contract goes until the end of February 2024 with the potential to be extended

LOCATION:

Hybrid – Downtown Chicago, IL

Need to be able to come into the office Tues-Thursday. Working hybrid work schedule.

DESCRIPTION FOR OBSERVABILITY TECHNICAL PRODUCT MANAGER:

As an Observability Technical Product Manager, you are an expert of the company’s observability tech stack and are responsible for implementing, managing, and evolving monitoring and observability solutions to ensure the availability, performance, and reliability of our systems. You will use tools like AI Ops platforms, New Relic, Amazon DevOps Guru, and Service Now to ensure that our monitoring and ITSM systems are comprehensive and streamlined. You will troubleshoot issues and identify areas of opportunity to improve our monitoring and observability coverage. You will be expected to learn the technology our observability tools are monitoring, lead your work activities, and provide guidance to observability analysts.

RESPONSIBILITIES FOR OBSERVABILITY TECHNICAL PRODUCT MANAGER:

• Integrate observability & ITSM systems to streamline the Incident Management process through use of a unified observability tech stack and common service data model (CSDM).
• Mentor and guide team members on technical aspects of observability technology, particularly when applied to distributed systems (i.e. microservice architecture, Kubernetes)
• Develop, implement and optimize monitoring and observability solutions.
• Analyze monitoring features to identify areas for enablement and improvement.
• Create monitoring dashboards and reports to provide visibility into system performance and give response teams timely reference sources.
• Troubleshoot issues related to the monitoring platforms.
• Work with the response and problem management teams to identify and implement solutions to improve monitoring correlations and monitoring ticket contents.
• Train response teams on new features and optimal operation of monitoring and observability solutions.

REQUIRED SKILLS FOR OBSERVABILITY TECHNICAL PRODUCT MANAGER:

• Bachelor’s degree in Computer Science, Business Analysis, Data Analysis or a related field.
• 7+ years of experience in monitoring and observability solutions.
• Experience with tools like AI Ops, New Relic, Amazon DevOps Guru, and Service Now.
• Strong analytical skills and ability to troubleshoot issues.
• Experience working with incident management and on-call response teams.
• Ability to work independently and in a team environment.
• Excellent communication skills.

PREFERRED QUALIFICATIONS FOR OBSERVABILITY TECHNICAL PRODUCT MANAGER:

• Experience with cloud-based monitoring solutions.
• Experience with containerization and orchestration tools.
• Experience with scripting languages such as Python or Bash.
• Experience with continuous integration and continuous deployment (CI/CD) pipelines.
• If you are passionate about monitoring and observability solutions and have experience with AI Ops, New Relic, and Amazon DevOps Guru, we encourage you to apply for this exciting opportunity.

Why should you choose Epitec?

We started Epitec with a single focus, “Placing People First.” Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.

How is Epitec different?

Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.

What is the result?

Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 100 companies. We’ve also won many awards, including one of Crain’s Detroit Business “Cool Places to Work,” and 101 Best & Brightest – local, national and elite winner. And that’s just the beginning, as we work to innovate the way the world thinks about employment.

EPITEC

company information

fairlife, LLC is a Chicago-based dairy company that creates great-tasting, nutrition-rich and value-added products to nourish consumers.

With more than $1B in annual retail sales, fairlife’s growing portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™, a nutrition shake to support the journey to better health.

A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.

The company is driven by its values of caring for people, the animals that supply us with milk, and the planet. By providing nourishing products, implementing stringent care standards for animals, and stewarding efficient operations and responsible packaging, fairlife, LLC puts a focus each day on making a positive impact for all.

To learn more about fairlife and its complete line of products, please visit fairlife.com.

job purpose:

As fairlife continues to experience exponential growth as a company, we are looking for a Procurement Manager to help advance the strategic sourcing and procurement operations within our Supply Chain Team. This role is directly responsible for managing and overseeing all aspects of developing and implementing sourcing strategies that align with fairlife’s strategic objectives. The Senior Procurement Manager, Ingredients will be tasked with ensuring stable, long-term supply of ingredients with a focus on supplier selection, relationship management and price negotiation. This role delivers value by ensuring fairlife sources the highest quality, most cost-effective materials from a reliable, high performing supply base.

responsibilities:

• Plan, organize, direct, and control activities related to strategic sourcing for ingredients.
• Execute robust category strategies that optimize the supply base, reduce dependence on sole sourced suppliers and ensure consistent continuity of supply.
• Identify, support, and implement raw material cost reduction opportunities.
• Lead Request for Proposal (RFP) process to ensure consistent lowest total cost of ownership.
• Develop and execute vendor agreements in close collaboration with Legal Team.
• Manage vendor relationships, track performance, and communicate performance feedback.
• Identify risks and vulnerabilities within procurement and commodity management and develop risk mitigation strategies to build a more resilient supply base
• Collaborate with Planning Team on inventory flow & order optimization opportunities.
• Support R&D Team in innovation and sustainability projects involving supplier & material selection.
• Assist in the development and management of annual material cost budgets.
• Analyze and forecast market inflation trends and work to address any price variances to budget.
• Monitor, track and report on savings and key performance indicators for category
• Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance.
• Daily collaboration with cross-functional project teams, acting as a support function for any project needs related to strategic sourcing.

skills/qualifications required:

• Bachelor’s degree in supply chain, procurement, food science, engineering, or related fields required. Master’s degree in supply chain or related fields preferred.
• 5-7+ years of Procurement Category Management experience or equivalent.
• Strong knowledge base of ingredient markets, ingredient costing and ingredient suppliers.
• Master in negotiation, value generation.
• Strong project management background desired with experience in CPG environment.
• Proactive business results-focus, and proven ability to provide insights that generate value and drive savings in spend.
• Ability to influence senior leadership teams at Plant level and Corporate Function level.
• Experience working cross-functionally with R&D, Supply Chain, and Marketing in the development and commercialization of new products.
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment.

position location: Chicago, IL

reports to: VP, Procurement & Commodities

travel requirements: Up to 35%

fairlife, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors.

In addition to its nondiscrimination commitment, the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us, please email [email protected].

fairlife, LLC

*Candidates must be local to Chicago and willing to go onsite 2x per week!

Day-to-Day

This Marketing Manager will be working at a global bank that is going through a huge acquisition. At first, this is highly executional and focused on marketing project management. Helping them develop and launch a premier services product for their most affluent customers to potential customers from the new acquisition and developing marketing communication and collateral around it (posters, flyers, brochures, pitch books, etc., maybe some digital aspects as well). Creating these materials, leveraging existing materials but customizing to this particular new market. For the first 6-8 months, this will be 80% Marketing Project Management, 20% strategic, after that, this will shift to more strategic work.

After this project, they will dive into the segments business:

Segments Marketing Manager role is to lead 3 of our customer segments and help to develop the strategies against them that will help to accelerate acquisition growth. The three segments currently identified are: Bank at Work (where we sell to employers and then to all of their employees, providing unique services and offers based on scale), Best of BMO (where we aim to have more of our employees have more of their share of financial products with us) and Student Strategy (where we are looking to develop a plan to reach students who are early in their financial lifecycle and can grow with us). This role is mainly focused on working with the business partners to develop integrated marketing plans to support business priorities against these segments. It requires someone to be able to manage multiple and differentiated projects at one time, think holistically about how different channels can work together and be innovative/creative because these segments won’t always be easy to reach. This role will report to a Senior Marketing Manager and also support execution for additional Segments as required.

Insight Global