- Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
- Supports the store in the execution of company initiatives
- Supports and participates in team training to execute business results
- Creative in thinking of new way to engage clients and reach out to a wider client base
- Is the ideal representative of the customer experience expectations in store
- Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
- Engages in store client initiatives and community outreach
- Champion of RL core values
- Embraces RL “More ways to shop” and new technology
- Supports a collaborative environment with the customer at its core
- Engages in networking and sourcing talent
- Provides on going feedback to Management on successes and opportunities
- Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
- Maintains exceptional productivity standards through store execution
- Upholds all company policies and procedures
- Provides necessary feedback to Management on category opportunities or needs.
- Ensures sales floor and all store standards are met at all time.
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Real family of 4 with kids aged 8+ (Hispanic or Brazilian)
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