Director of Sales

Job Posting: Director of Sales at Rivers Casino Pittsburgh

Summary: As the Director of Sales at Rivers Casino Pittsburgh, you’ll spearhead the acquisition of new business while nurturing existing relationships within the Events, Banquets, and Group Hotel Sales domains. Your role extends to providing support to all front-of-house operations and staff, ensuring seamless execution and exceptional customer experiences.

Responsibilities:

• Identify and secure new business opportunities within the local and regional markets across various segments including Events, Conventions, Catering, and Hotel bookings.
• Actively participate in trade shows and sales functions to promote the casino’s offerings and services.
• Lead and mentor the Sales Team, setting clear goals, providing necessary resources, and monitoring performance to ensure targets are met or exceeded.
• Develop market-driven sales strategies, monitor booking trends, and communicate insights to optimize team success.
• Oversee sales strategies for a dynamic entertainment venue with 210 hotel rooms and 12,000 square feet of new break-out conference spaces
• Utilize 10,000 square feet of ballroom space and a 25,000 square foot event center to attract and host a wide range of events.
• Engage with industry-related organizations to stay updated on market trends and maintain professional networks.
• Devise and execute effective marketing plans to drive revenue generation.
• Manage sales revenue and operation budgets efficiently.
• Collaborate with other departments to ensure seamless execution of events.
• Demonstrate leadership through coaching team members and upholding departmental policies and performance standards.
• Maintain accessibility and engagement during group functions and casino events, recognizing the role as a 24-hour responsibility.
• Fulfill any additional duties as specified or assigned.

Qualifications:

• Bachelor’s degree preferred.
• Minimum four years of Catering/Hotel sales experience and two years of Hospitality Management experience preferred.
• Strong sales acumen with excellent closing and negotiating skills, demonstrated prospecting abilities, and adeptness at client presentations.
• Exceptional written and verbal communication skills.
• Ability to analyze, problem-solve, and make sound decisions independently.
• Dynamic, enthusiastic, and creative personality capable of thriving under pressure.
• Proficiency in computer software including Microsoft Office, Delphi, Revenue Management Software, and Hotel Management Software.
• Flexible availability including weekends and holidays.

Certifications:

• Must be able to obtain a Non-Gaming License. Rivers Casino will assist in the application process and pays the fee associated with this license.

Physical Requirements:

• Prolonged periods of standing, walking and sitting
• Regular bending, stretching, twisting, and reaching
• Ability to push/pull objects weighing up to 50 pounds frequently

The above duties and responsibilities are representative. Full job descriptions are available upon hire.

Rivers Casino Pittsburgh