Continuous Improvement Training Manager

POSITION SUMMARY

Effectively establish, coordinate, lead, and improve training approaches through a variety of channels to reach all levels of the organization. Indirectly manages leaders throughout the organization in the gathering, development, and testing of training platforms. Influences key business leaders in the implementation and adoption of training platforms to serve functional areas and manufacturing locations through North America. Develops the strategy, policies, objectives, plans, and organizes procedures focused on the development and integration of online and video training approaches to augment existing training platforms within Continuous Improvement. Work with all Business units on prioritization, strategy, and scope of training to be targeted by integrating Safety, Quality, Operational Best Practices, and Continuous Improvement Curriculum and Approach into short content available to all employees. Work through Legal and IT requirements for security, access. Manage licensing, selection of platforms to serve the businesses needs by working with plants and all BU’s to ensure adoption and implementation. While this role is initially targeting Deephow and Poka’s accelerated development, it won’t be limited, as it’s expected different platforms and approaches will develop in time to suit business needs. Work with vendors for improvements to fit USG’s culture and capabilities. Work directly with Technical Services, Safety, Quality, and Continuous Improvement in prioritization. Coordinate all in person and online training within Continuous Improvement, including Teams calls with network, green belt training, scheduling of black belt training. Manages training and assessment schedules within CI. Strong subject matter expertise in manufacturing process, basic understanding of formulations, formation, batching processes, reliability processes, and general safety requirements and quality bulletins. Strong understanding of CI management system required with understanding of how to structure best practice training within operational environment with sustainment through CI management system once training is complete.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

Leadership
Decision Making/Problem Solving
Teamwork
Administration/Organization
Energy/Drive/Ambition
Other Accountabilities

KEY QUALIFICATIONS:

Education

• Bachelor’s degree, preferably in Engineering, or equivalent work experience. Green Belt, Black Belt, or Master Black belt preferred.

Certification Requirements

• Must successfully complete the USG Certification for Green Belt, Black Belt, or MBB. PMP a plus.

Years of Experience

• Minimum of ten years experience in plant operations or ten years in some other corporate department manager level capacity.

Required Skills

• Strong leadership and team management skills.

• An interest to become an expert in video development, be able to coach, and create a faster learning process through a ‘you tuber’ environment to drive adoption and learning more swiftly.

• Strong organizational and project management skills.

• Travel required – 25% at least.

Preferred Skills

• Strong business orientation and financial analysis skills.

• Have created content in Deephow is preferred.

• Excellent written and verbal communication skills in order to persuade groups or individuals to take a certain course of action.

• Excellent time management and project management skills to keep focused on the goals of the project.

Additional Information:

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level – employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.  USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG’s employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company’s core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

 EOE including disability/veteran

USG