Account Manager

Hirschfeld Marketing Solutions is an experiential marketing and lifestyle engagement agency located in Charlotte, NC. Since 2006, industry-leading companies have turned to Hirschfeld to develop creative ways of using sports and entertainment to connect their brands to the consumer. From event marketing and mobile tours to sponsorship and hospitality, Hirschfeld delivers innovative solutions that produce results.

Hirschfeld Marketing Solutions is seeking an experienced and highly motivated Account Manager to manage the day-to-day responsibilities of assigned clients. This position is on-site at our company headquarters in Cornelius, NC (suburb north of Charlotte).

Primary Responsibilities:

• Manage the client-agency partnership with support from immediate supervisor
• Develop and nurture positive working relationship with client contacts
• Serve as primary point-of-contact for client
• Establish a deep understanding of the client’s business and competitive environment
• Ensure agency deliverables against contractual obligations
• Develop weekly client status reports for supervisor
• Manage client budget(s) against estimates, providing post-event and monthly reconciliations
• Manage timetables and workflow
• Review, approve and submit all vendor invoices to accounting for payment
• Lead account team (as applicable) in coordinating and executing client programs/events
• Lead internal meetings and select client-facing meetings and provide detailed recap reports
• Schedule and lead regular client planning and status calls
• Assist in contract negotiation, ensuring client objectives are being met
• Craft clear and concise written correspondence internally/externally
• Responsible for providing presentation support in the form of content creation and presentation development
• Participate in the ongoing strategic development of clients’ businesses
• Develop and exhibit problem-solving abilities and provide solid, efficient solutions
• Actively participate in client renewals / new business opportunities
• Train/mentor junior team members (as applicable)

Qualifications:

• Four (4) or more years of experiential marketing, beverage company, distributor experience, and/or relevant experience
• Strong verbal and written communication skills
• College graduate with relevant degree
• Client management experience
• Polished, professional demeanor, projects confidence and enthusiasm for the business
• Excellent project management skills; specifically, the ability to execute a project from conception to delivery while updating key decision makers on projects’ progress
• Excellent time/project management and organizational skills
• Understanding of accounting and budgetary processes
• Proficient with Microsoft Office programs
• Ability to work long/extended hours (including weekends and holidays) and travel as needed

POSITION TYPE AND EXPECTED WORK HOURS:

Full time salaried position with a minimum 40hrs per week. Requires periods of extended hours (including weekends and/or holidays).

WORKING AT HMS

Hirschfeld Marketing Solutions is an experiential marketing and lifestyle engagement agency located in Cornelius, NC. Since 2006, industry-leading companies have turned to Hirschfeld to develop creative ways of using sports and entertainment to connect their brands to the consumer. From event marketing and mobile tours to sponsorship and hospitality, Hirschfeld delivers innovative solutions that produce results.

At Hirschfeld, we are passionate about creating awe-inspiring moments, for both clients and employees alike, constantly striving to exceed expectations. We believe that we are “Better Together”, and that a diverse and inclusive company is more innovative and successful, which is why we aim to infuse diversity, equity, and inclusion into all aspects of our culture and business.

It’s a place where you’ll be challenged to think differently and to be different. We value the visible and invisible qualities that make our team members who they are. We strive to foster a culture where differences are not just appreciated but celebrated. We embrace that every person brings a unique perspective and experience to advance our mission of bringing one-of-a-kind experiences to our customers where they live, work, and play. We strive to ensure that each team member has an equally valued “seat at the table”. We’re honest, humble, and hungry. Get ready to work hard, work smart, and have fun!

Hirschfeld Marketing Solutions