Social Media Manager

At Tag, we love what we do and pride ourselves on an authentic culture built on our core values of integrity, innovation, sustainability, growth, and accountability.

We are a leading creative production and sourcing partner to brands and agencies and we have over 50 years of marketing execution experience, working with the world’s best brands. We are creative directors, graphic designers, CGI artists, writers, photographers, producers, linguists, operations experts, and account managers, coming together to deliver impactful content with craft, scale, and speed.

Our marketing expertise digs deep into industry sectors and marketing channels, to help our clients stand out and sell more, everywhere.

As people, we are collaborators and makers, learners, and listeners, with a strong commitment to diversity, equity and inclusion, service, and work-life harmony.

As the Senior Social Media Specialists you are the go-to expert in all things social/digital, and the ultimate brand champion and social media program lead on select customer accounts. As a more seasoned expert, they are not only a great resource for their customers, but for fellow team members as well. Their goal is to deliver exceptional quality strategy, industry insights, programming, results, and recommendations to maintain and grow customer relationships, and play an important role in supporting departmental initiatives.

JOB QUALIFICATIONS

Minimum 5+ years in digital, social media and/or advertising across B2B and B2C companies

Bachelors and/or post-graduate degree in Communications, Advertising, Media Studies or a related field (a combination of education and experience can be substituted)

Experience successfully managing projects, teams and growing relationships with enterprise-level clients, and working with cross-functional teams and agency partners

In-depth knowledge and understanding of social media, digital and CRM platforms and best practices, with a passion for creating meaningful, relevant, and effective content that lives on these channels

Experience developing strategic recommendations/proposals for social media and digital activations (paid/organic) and KPIs to effectively measure success

Proven experience effectively leading a team and providing quality assurance for fellow account team members & direct reports

Proven experience effectively leading a team and providing quality assurance for fellow account team members & direct reports

Results-driven proven experience accurately reporting and analyzing numbers and metrics

Proficient in social measurement tools (ex. Sprout Social, Brandwatch, Hootsuite, Meltwater, native platform business/ad managers, etc.) and third-party social e-commerce (Dash Hudson, Shopify)

Excellent attention to detail and organizational skills with the ability to deliver high quality work and project manage/manage deadlines, and delegate tasks with ease

Exceptional written and verbal communication

Effectively presents ideas and recommendations to internal team and to external clients with the ability to generate interest and excitement

Team player, able to work collaboratively cross-department and communicate with management

Ability to actively listen and liaise with clients in a professional manner, takes pride in exceptional customer service

Active participant and leader in team settings including client working sessions, internal brainstorming and training

Strong knowledge in Microsoft Office 365 tools such as (but not limited to) Word, Excel and PowerPoint, OneDrive, Microsoft Teams

JOB DUTIES

(* denotes an “essential function”)

*Acts as the program lead for the account, responsible for coordination across all unique brands (cosmetics and derma)

*Develops & oversees the implementation of integrated social media strategies and program KPIs across portfolio

*Is responsible for five direct reports, managing their overall experience for training & development and HR

*Ensures the seamless execution of the program by championing exceptional quality in every aspect of program delivery and internal/external communication, including supporting junior team members and ensuring program KPIs are being met and exceeded

*Reviews, evaluates, and reports on client social media analytics and performance to continuously improve results and meet program KPIs, using tools like (but not limited to) Sprout Social

*Coordinates alongside integrated agency teams, integrated media teams and brand teams to ensure effective project & time management

*Proactively suggests opportunities to grow the business, including up­selling and cross-selling

*Responsible to staying ahead of the curve, bringing new trends & ideas forward to the client and internal team

Per Colorado state requirements, this posting reflects the salary range for this position for a Colorado based individual: $66,640 Minimum – $123,760 Maximum per annum. For all other states, please inquire with the Tag Talent Acquisition Team.

This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.

We’ve made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers.

***Proof of COVID-19 vaccination required***

Tag