PEOPLE & CULTURE COORDINATOR – #23-017
People & Culture department
Position: Permanent Full-Time (37.5 hours per week)
Location: Hybrid/Provincial office – Station Tower (13401 – 108th Avenue, Surrey)
Closes: Posting will remain open until filled and will close without notice
ABOUT MÉTIS NATION BRITISH COLUMBIA
Métis Nation British Columbia (MNBC) develops and enhances opportunities for our Métis communities by implementing culturally relevant social and economic programs and services. Through teamwork, respect, dedication, accountability, integrity, and professionalism, MNBC strives to build a proud, self-governing, sustainable Nation in recognition of inherent rights for our Métis citizens, assisting in the delivery of services based on policy, process, and specified regulations.
ABOUT THE OPPORTUNITY
Reporting to the Manager, People & Culture, the primary purpose of the People & Culture Coordinator is to provide prompt, accurate and confidential services and support to employees at MNBC. Driven by a “People First” culture of continuous improvement while delivering a high level of service, this generalist role will provide a full scope of HR functions to support our business leaders.
KEY DUTIES AND RESPONSIBILITIES
- Process employee information such as new hires, leaves, terminations, redeployments, salary changes, etc. by keying information into HRIS and other related databases based on policy, procedures and in conjunction with payroll deadlines. Monitor out-of-ordinary situations and follow up with appropriate parties.
- Enrolls new employees in the benefits program. Answers questions pertaining to pension enrollment.
- Process various employee correspondence including employment agreements, confirmation of resignation, leaves, etc.
- Assist with the managing of WCB claims, sick leave, short-term disability, long-term disability, and other leaves.
- Support hiring managers by conducting full-cycle recruitment activities such as advertising job vacancies, optimizing recruitment strategies and developing a pipeline of talent for current and future opportunities through networking activities.
- Attend job fairs, career events and participate in online event planning.
- Ensure work permits and documentation are valid and support employees through the immigration process.
- Provide a positive onboarding experience by distributing and processing all new hire documentation.
- Conduct HR new hire orientation, in-person or virtually to ensure a positive onboarding experience.
- Assist with the design and development of training programs (outsourced or in-house). Map out quarterly and annual training plans and schedules.
- Contribute to HRIS selection and implementation to support MNBC growth. Support MNBC Digitization strategy of becoming paperless. Improve access by employee self-serve options province-wide to ensure employee information is captured accurately and securely.
- Provide support in the development and testing of new technology software. Identify areas of opportunity to improve existing HRIS processes, functionality, and workflow processes.
- Maintain HR analytics/metrics for analysis and reporting to support MNBC business decisions.
- Prepare ad hoc reports, presentations, or other HR-related material as needed.
- Act as liaison for other Youth hired through the Canada Summer Jobs program.
- Assists with managing the People and Culture email inbox.
- Support the Employer of Choice goal by developing, implementing, and communicating initiatives across MNBC.
- Assist with the Joint Occupational Health and Safety Committee’s Administration Accountabilities
- Maintains personnel files for all employees, ensuring that files include relevant and necessary documentation and are kept confidential and in line with the privacy protocol.
- Responds to staff on various queries in a timely and accurate matter. Refers matters of a complex nature to the People & Culture Manager.
- Maintains and updates the People & Cultures standing operating procedure manuals as required.
- Communicate through email, phone, Microsoft teams, and video conferencing.
- Establish a high personal standard of service and performance by actively participating in other duties as assigned.
THE IDEAL CANDIDATE
- Completion of a post-secondary degree in Human Resources. CPHR designation will be considered an asset.
- A minimum of three (3) years of related experience.
- A combination of relevant experience, education, and training will be considered.
- Knowledge and/or awareness of the historical and contemporary contributions made by Métis people in B.C.
- Demonstrated working knowledge of a Human Resources/Payroll Information system (HRIS) is an asset.
- Knowledge of the Employment Standards Act, WorkSafe BC regulation, Criminal Record Reviews Act, PIPA and all other rules/regulations and laws.
- Demonstrated working knowledge of Microsoft Office, Adobe Acrobat, Excel applications and database management.
- Experience handling HR processes and issues relating to benefits administration, leave management, employee relations, performance management, recruitment, onboarding, compensation and training & development.
- Experience providing a high level of customer service with the ability to create a positive and meaningful customer experience.
- Utilizes team-building skills in a collaborative and “people first” environment while building strong partnerships with those we serve.
- Demonstrated ability to effectively communicate both verbally and in writing.
- Excellent analytical skills, technical skills, and impeccable attention to detail.
- Strong aptitude for problem-solving and sound judgment.
- Excellent organizational skills, including prioritizing workload to meet deadlines and managing multiple concurrent tasks.
- Must be process-driven and solution-oriented with a positive attitude.
- Demonstrated ability to work independently, take the initiative and overcome obstacles.
- Proven ability to recognize and maintain the highest levels of confidentiality.
OTHER COMMENTS
- Other duties may be assigned as needed to help ensure the efficient operation of MNBC.
- There will be a need to attend meetings and events which may require work and travel outside of normal business hours.
- Ability to provide a satisfactory Criminal Record Check.
The above requirements are what MNBC is seeking in the ideal incumbent at the time of posting and are subject to change based on needs.
Pursuant to section 41 of the BC Human Rights Code, preference may be given to applicants who self-identify as Indigenous (First Nation, Métis or Inuit). All qualified candidates are encouraged to apply.
PLEASE NOTE THAT CANDIDATES MUST APPLY using “People & Culture Coordinator – #23-017” in the subject line of the email. Please send your resume and cover letter to:
Rhonda Johnston
Manager, People & Culture
Métis Nation British Columbia
Email: rjohnston@mnbc.ca
Métis Nation British Columbia
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