Director, Corporate Communications and Affairs- Travel Retail Worldwide | Global Beauty Company

POSITION SUMMARY:

The Travel Retail Worldwide Communications team supports all communications – including Corporate Communications & Affairs as well as Consumer PR & Influencer Marketing – for a reputable beauty company with 25+ prestige beauty, skin care, fragrance and hair care brands within the Travel Retail channel.

In this role, the Director, Corporate Communications & Affairs, Travel Retail Worldwide (backfill) will support the Executive Director, Communications to build the Travel Retail division’s reputation as an innovator within the industry, a top destination for talent and a leader in sustainability, social impact and inclusion, diversity and equity. The Director will craft compelling, multi-media content that tells the story of our channel and build strong relationships with key media, industry organizations, NGOs and internal stakeholders to further our reputational goals.

Successful candidates will be highly motivated, self-starters with a passion for storytelling, sustainability, communications and communities. Interest in the beauty and travel industries a must.

Please note, this role is temporary for approximately 6-7 months. The hours are part time 3 days per week, totaling 24 hours.

RESPONSIBILITIES:

Corporate Communications

• Engage Travel Retail employees with the division’s strategies, objectives and culture across a variety of internal channels and touchpoints including Town Halls, intranet, email, etc.
• Lead 2H Town Hall planning with support from Associate on agenda development, planning, executive/leadership comms, and presenter coordination
• Work with Associate to manage and produce an always-on editorial calendar of Travel Retail successes and updates to share the story of Travel Retail within the division and across the company
• Work with Regional Comms teams to source 2-3 stories/month per region to highlight regional work
• Develop monthly Integrated Marketing articles to highlight IM team learnings, best practices, industry trends, etc.
• Work with HR on organizational announcements
• Work with ID&E Committee and NOBLE TR on highlighting TR culture to position division as a best place to work
• With the support of the Associate, update Travel Retail’s company Community page, overseeing updating of content and leveraging site analytics to drive editorial strategy by end of Q3
• Support Travel Retail leadership team across Brands, Regions and Functions with their communications needs by crafting compelling, multi-media content to engage and excite Travel Retail employees
• Amplify Travel Retail’s commitment to sustainability, social impact and inclusion, diversity and equity through an integrated communications strategy across internal and external stakeholders

Corporate Affairs

• Partner with the Global Corporate Citizenship and Sustainability (GCCS) to craft, amplify and execute Travel Retail’s sustainability and social impact strategy and narratives
• Work with GCCS and Sustainability goal owners/leads to create new TR Sustainability goals for FY24 and beyond
• Build and develop relationships with key NGOs aligned with Travel Retail’s social impact strategy and in partnership with Finance oversee the Region’s giving strategy
• Execute social impact giving for several foundations
• Develop and promote employee engagement programs for sustainability and social impact, including cultivating Travel Retail’s Sustainability Champions, company GoodWorks and volunteerism
• Project manage sustainability and social impact workstreams to ensure teams have access to resources and proper support to deliver against the division goals on time
• Develop and standardize sustainability and social impact tracking and reporting for dissemination to key stakeholders

QUALIFICATIONS:

• University graduate with a degree in Communications, Public Relations, Marketing, Journalism, or relevant experience
• Excellent command of spoken and written English
• Excellent writing and editing skills
• Experience using digital communications in corporate environments
• Demonstrative experience building company reputation within the sustainability and social impact space
• Strong relationship builder who can manage stakeholders both internally and externally across regions and teams
• Experience managing communications for organizational change and transformation initiatives
• Ability to balance multiple priorities in a fast-paced, deadline-oriented environment
• A proactive individual who loves being a part of a passionate, fast-paced team
• Interest in growing their personal experience within a leading prestige beauty house
• Experience working across multi-language regions with a passion for the travel space
• High degree of emotional intelligence; ability to navigate successfully in a highly matrixed global organization
• Creative strategic thinker and problem solver
• Demonstrates strong project management abilities
• Must be a team player with strong interpersonal skills and ability to collaborate with global colleagues
• Excellent organizational and coordination skills

HIGH-TOUCH LEADERSHIP COMPETENCIES:

· Thinks Strategically: Takes a broad view of the business, industry, and consumer environment to anticipate and plan for the future. Identifies the focus and defines where to play, how to win and what capabilities and management systems are required.

· Embraces and Initiates Change: Distinguishes what to preserve and what to change. Has the courage to initiate and lead the changes that drive success.

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· Drives Creativity and Innovation: Focuses on areas of highest potential. Creates newness or connects knowledge in new ways to create the unexpected. Ensures that the creativity and innovation pipeline are aligned to achieve strategy and goals.

· Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results.

Randstad