Director of Stores, East Coast (Full Price Stores)
This position reports directly to the Vice President of Retail & Merchandising.
Who You Are:
The Director of Stores, East Coast (Full Price Stores) is responsible for sales and performance of the region’s full price store division. The DOS will partner with senior management to maximize sales and margin goals for the region’s full-price division. You will coach and mentor the General Managers, develop business strategies, collaborating regularly with leadership and cross-functional partners. You are a positive, entrepreneurial, sales-focused, and have the ability to take full ownership of the store’s business at all levels.
What You’ll Do:
- Creates strategic decisions based on the needs of the business, based on both short and long-term objectives, in alignment with company initiatives, and executes an action plan to increase sales and profit.
- Coach and mentor the General Managers on employee performance, sales goals and customer service issues.
- Develops business strategies and sets achievable goals and targets, implements sales incentives to help boost sales, and ensures the General Managers are held accountable for achieving set goals.
- Ensures the region’s store presentation and visual merchandising standards are maintained according to company directives and applies strategies to deliver the best results through merchandising and visual representation.
- Analyzes and manages sell-through. Identifies and communicates regularly with senior management on product availability and market trends to maximize productivity.
- Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels.
- Develops and leads a high-performance team that drives sales and achieves comp store results and profitability through effective training, coaching, and motivational activities.
- Consistently demonstrates accountability and leadership in managing the region’s full-price stores and its employees, delegates accordingly, and provides the staff with a professional work environment.
- Creates a dynamic environment with superlative customer service standards, and assures the store and staff are inviting, professional, and knowledgeable on product and related company information.
- Portrays the appropriate representation and integrity of the company and of the brand and demonstrates outstanding leadership skills.
- Maintains an active social relationship with clients and community and understands the needs and changes of the market.
- Remains in compliance with operational and company policies and procedures, and assures all policies are enforced.
- Demonstrates proficiency in managing operational costs, and balancing all related budgetary expenses in a cost-efficient manner.
You’ll Need to Have:
- Bachelor’s degree in Fashion or Business preferred
- Minimum of 10 years experience in retail management – luxury experience preferred.
- Full understanding of specialty retail, including business development, visual merchandising, and store operations
- Computer skills to include operation of retail point of sale system, Word, Excel, and email
- Strong leadership critical thinking and problem-solving skills.
We’d Love to See:
- Ability to demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives.
- Ability to thrive within a high-paced environment, and multi-tasks with ease while maintaining a balance of daily responsibilities.
- Ability to maintain active social relationships with clients and community and understands the needs and changes of the market.
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
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