Associate Director – Internal Digital Communications & Channel Strategy

Associate Director – Internal Digital Communications & Channel Strategy

Job Description

You express yourself in a way that moves people to connect with your ideas

You speak and write in a way that resonates with your audience, and one of your secrets is empathy. You connect with people, and that allows you to speak to their needs and core interests. You’re perceived as being open and straightforward, so important in encouraging a harmonious work environment. What’s more, you listen empathetically. Please communicate with us today!

About Us:

At Kimberly-Clark, you’ll be part of the best teams committed to driving innovation and growth. We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform—so what can you do with that? There’s no time like the present to make an impact at Kimberly-Clark. It’s all here for you at Kimberly-Clark.

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In your Associate Director – Internal Digital Communications & Channel Strategy role, you’ll help us deliver better care for billions of people around the world.

Kimberly-Clark is looking for an Associate Director – Internal Digital Communications & Channel Strategy to develop strategies and content that engages and inspires our global audiences to understand our purpose, strategic objectives and culture.

In this role you will join the Enterprise Communications team and report into the Senior Director of Internal Communications. This leader will partner with the broader Internal Communications team and collaborate with the broader Global Communications function to develop innovative ways to tell the Kimberly-Clark story in a consistent and compelling way.

We’re on the lookout for a leader who brings:

• Passion for strategic storytelling that brings to life our purpose, strategy and values
• Agility needed to thrive in a fast-paced environment
• Curiosity that unleashes the art of the possible
• Business acumen so communications can support business strategy
• Relational savvy to partner with key stakeholders and senior executives

Your Role

This role serves as a leader in the Global Communications Team and will need to effectively build relationships and partner with communications and business leaders, develop integrated strategies about key Kimberly-Clark initiatives and measure communication and channel effectiveness. This person will also lead a team of three professionals who are driving day-to-day content execution globally.

Your Responsibilities

Content & Channel Strategy Development

• Leads development of annual content and channel communications strategy in alignment to overall enterprise-wide communication strategy and oversees strategies and campaigns for new channel launches
• Creates strategic global content priorities in alignment to organizational priorities; Collaborates with stakeholders to increase channel adoption and performance
• Creates and oversees processes for content creation, reviews, etc.; Implements standards, systems, best practices and templates for content and identifies key performance indicators for channels and tracks effectiveness over time

Ongoing Channel Oversight

• Oversees overall channel portfolio for internal audiences, including intranet and employee social channel; Leads research of emerging digital communications for internal audiences
• Maintains relationships with key external vendors; Partners with IT and other functions to continually enhance channels

Content Oversight & Development

• Oversees the internal communications content calendar with an enterprise-wide focus
• Develops and oversees strategic and compelling content to bring Kimberly-Clark’s purpose, strategy and culture; Leverages analytics to guide content and pivots plans as needed
• Aligns content with external communications and other key stakeholders where appropriate; Creates linkages across the business so that employees understand how their roles and teams contribute to the company’s purpose, strategy and culture
• Utilizes existing and new internal communications channels to raise awareness of key content

Team Management

• Responsible for working with direct reports to ensure actionable development plans reflecting ongoing feedback and career path discussions

About You:

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

To succeed in this role, you will need the following qualifications

• 8+ years of related experience working with a large, global organization and/or agency in corporate communications, with an emphasis on internal communications
• 8+ years of experience in content development (executive and strategic content, newsletters, infographics, videos, etc.)
• 8 + years of experience in managing employee communications channels, including deployment and management of intranets and internal social channels
• People management experience is highly preferred

YOUR EXPERTISE

• Bachelor’s degree in communications, or related field required
• Excel at storytelling and have the ability to craft a narrative that tells the Kimberly Clark story; Expertise in the content needs and trends of global employees
• Experience in management of enterprise communications channels, including intranets and other digital communications; managing and evolving employee communications channels, including digital communications and tools
• Experience with design, visual communication methods, video production; Proficient in Microsoft Word, PowerPoint, Excel

Location: This role can sit remotely anywhere in the USA; with preference for this leader to be based in Dallas, TX; Chicago, IL; or Roswell, GA.

Total Benefits:

Here are a few of the benefits you’d enjoy. For a complete overview, see www.mykcbenefits.com.

• Great support for good health with medical, dental, and vision coverage options. No waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

#LI-Remote

Global VISA and Relocation Specifications:

This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.

Primary Location

USA-REMOTE

Additional Locations

USA-REMOTE-AK, USA-REMOTE-AK, USA-REMOTE-AL, USA-REMOTE-AR, USA-REMOTE-AZ, USA-REMOTE-CA, USA-REMOTE-CO, USA-REMOTE-CT, USA-REMOTE-DC, USA-REMOTE-DE, USA-REMOTE-FL, USA-REMOTE-GA, USA-REMOTE-HI, USA-REMOTE-IA, USA-REMOTE-ID, USA-REMOTE-IL, USA-REMOTE-IN, USA-REMOTE-KS, USA-REMOTE-KY, USA-REMOTE-LA, USA-REMOTE-MA, USA-REMOTE-MD, USA-REMOTE-ME, USA-REMOTE-MI, USA-REMOTE-MN {+ 26 more}

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time