Open Jobs:
Do you love making a difference in a professional financial services environment? Are you focused on delivering outstanding client service as part of a team focused on excellence? Are you an experienced financial services associate looking to use your securities licenses to help support a growing financial planning practice? If so – we want to talk to you!
Established and independent fee-based financial planning/wealth management firm seeks a LICENSED CLIENT SERVICE ASSOCIATE to join our nationally respected team. Candidates with a commitment to accuracy, service and personal integrity will join a great environment and become instrumental in our future growth. We offer a strong focus on the best interest of our clients, competitive pay, mentorship, a convenient location, great insurance, retirement benefits, and an excellent opportunity to develop as a professional.
Responsibilities:
- Process trades, checks, wires, journals, ACH transfers
- Research and answer client questions related to investment account activity, balances, and other miscellaneous requests
- Assist in the client onboarding process and ongoing data maintenance by collecting and organizing client information and documents
- Serve as the first point of contact with clients on day-to-day and operational matters
- Coordinate information requests for investments and other business activities
- Maintain client files and records and consistently update CRM system with any activity (RJ CRM and Salesforce)
- Create new accounts, coordinate communications, and track receipt of paperwork (financial management agreements, letters of authorization, account paperwork, tax documents, and returns, etc.)
- Schedule client appointments and help with meeting preparation and documentation
- Assist in the completion of reports as needed
Qualifications
- Bachelor’s Degree or equivalent experience
- Series 7 and 63 licenses
- Customer-service oriented
- Proficient in Microsoft Office
- 2 years minimum experience in financial services
Essential Traits:
- Strong focus on accuracy and attention to detail
- Strong organizational skills
- Maintain extreme confidentiality in dealing with client matters
- Show initiative and desire to provide a high level of client service
- Proactively anticipate issues and resolve problems
- Team player that enjoys helping people
Carter Financial Management