That’s it.

Full-Time | IN-OFFICE ONLY | Location: Downtown Los Angeles

Who You Are

The Social Media manager will play a key role in daily content creation, community management and ambassador outreach. This position will be tasked with accelerating the brand vision for That’s it. on social media channels including but not limited to: Instagram, TikTok, Discord, X and YouTube accounts with an emphasis on storytelling and creating engaging content. The individual should also be adept at leveraging data and analytics to continue to refine and optimize the content strategy and drive performance.

What You’ll Do

You’re a highly motivated, highly creative individual with experience and passion for connecting with current and future fans of That’s it. In this role, you will engage with our community daily, develop and expand our online reputation, and leverage existing creative content to bring a human connection to the brand.

This individual will manage the company’s social media accounts, focusing on organic content, community engagement, ambassador/influencer outreach and brand management, and will work closely with the digital advertising team to create synergies in social media efforts.

Key responsibilities include:

• Run the day-to-day execution of social media, including posting content and community management.
• Build our social audiences on multiple platforms and engage with them daily.
• Own the content calendar and work closely with design team to develop content
• Nurture relationships with industry influencers, media contacts, and customers via social media interactions and conversations
• Implement a monthly content editorial calendar and regular social publishing schedule to manage content and plan specific, timely marketing and PR campaigns.
• Build and nurture our ambassador fan program on Instagram, Discord and Email
• Keep a pulse on social trends, pop culture, current events, new platform features, competitors, and best practices with actionable next steps to keep social media efforts up-to-date and effective.
• Work collaboratively with creative and advertising counterparts
• Analyze performance on a weekly basis and provide optimization recommendations based on data.

What You’ll Need

• 3+ years social media and content creation experience, preferably with a CPG brand
• A desire to collaborate in person, as this is a 100% in-office position.
• Bachelor’s degree in marketing, advertising, public relations, or communications
• Strong written and verbal communication skills
• Ability to work independently as well as collaboratively.
• Laser focused attention on detail, a self-starter mindset with minimal supervision required.
• Ability to work under tight deadlines and effectively manage multiple marketing campaigns at once.
• Results oriented and driven to achieve KPI’s and constantly optimize campaigns.
• A passion for healthy food and beverage categories is a plus

That’s it.

Full-Time | In-Office ONLY | Location: Downtown Los Angeles

At That’s it., we’re looking for a dynamic Ecommerce Manager who shares our passion for the healthy snack space. This person will play a vital role in managing our online presence, optimizing user experience, driving revenue growth, and ensuring a strong online presence through effective SEO practices. This is an in-office position for a self-starter who thrives on innovation and is eager to make proactive recommendations.

Key Responsibilities

• Shopfiy Proficiency: Oversee daily operations of our website, leveraging Shopify and relevant apps (i.e. rewards, loyalty, subscriptions, store locator, etc.) to create a frictionless and visually appealing online shopping experience for our customers.
• Email & SMS Marketing: Lead and execute email & SMS marketing campaigns with Klaviyo, crafting engaging content, optimizing segmentation, and driving conversion while maintaining our brand’s voice.
• Cross-Channel Collaboration:  Collaborate closely with our creative and content teams to create cross-channel messaging strategies designed to boost revenue, ROAS, and customer loyalty.
• Paid Media Collaboration: Lead the communication with our paid media agency to develop and execute mid-lower funnel strategies on Google and social media channels, ensuring maximum visibility and reach.
• SEO Knowledge: Implement and manage basic SEO strategies to improve our website’s visibility, rankings, and organic traffic while staying up to date with SEO best practices.
• In-Office Commitment: Demonstrate a strong commitment to working in our office, fostering teamwork and direct communication with colleagues.
• ADA Compliance Expertise: Ensure our website complies with ADA regulations & privacy laws, ensuring accessibility for all users, in line with our commitment to inclusivity.
• Inventory Management: Work closely with the operations team to ensure smooth eCommerce operations, including managing stock levels and product launches.
• Analytics & Reporting: Generate regular reports on eCommerce KPIs and performance metrics, providing actionable insights for ongoing optimizations.

Other Qualities Desired

• Passion for Clean & Healthy Snacks: Genuine excitement for promoting nutrition and wellness through our products.
• Goal-Driven: ROI-focused strategies that are continually being optimized, using AB testing.
• Proactive/Entrepreneurial Attitude: The ability to be a self-starter and make proactive recommendations in a fast-paced, quickly growing company, driving innovation and positive change, while maintaining industry best practices.
• Content Strategy: Proven experience in content strategy and creation for an Ecommerce platform, including product descriptions and educational content about our products’ nutritional benefits.
• Bachelor’s degree in marketing, eCommerce, data-analytics, or related field
• Minimum of 4 years of relevant experience in eCommerce management, preferably in the food/CPG sector.

That’s it.