Woodside Homes

About Woodside Homes:

Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, design innovation and a great customer experience. That enduring reputation continues to attract generations of discerning homebuyers throughout Arizona, California, Nevada, and Utah.

For more than 40 years, Woodside Homes has designed, constructed and sold more than 45,000 homes, earning the trust and confidence of families who seek the very most from their home-buying dollars. That achievement attests to the success of Woodside’s commitment to building homes that are Better by Design…homes that are personalized to meet the needs, desires, and dreams of individual homebuyers. Better by Design means providing great spaces that become filled with life, and each buyer’s style emerges against a backdrop of quality, superb craftsmanship and money-saving energy efficiency. Even more importantly, Better by Design speaks towards Woodside’s commitment to provide a customer-friendly experience that puts our buyers front and center of every decision we make. You’ll receive the guidance, attention, and respect necessary for us to understand your needs, wants and dreams and translate them into a house you’ll love to call home.

Job Overview

The Inspiration Gallery Manager leads the Design team in creating an exceptional customer experience, while promoting the vision, purpose and values of the company. The Inspiration Gallery Manager fosters vendor relationships above industry norms. The Inspiration Gallery Manager effectively balances the administrative, creative, and strategic aspects of the Inspiration Gallery, providing daily leadership, regular training, and long-term implementation of plans and strategies.

Essential Duties

• Provide regular training to the Design team in effective management, presentation, and design standards.
• Ensure merchandising of options available are current to buyer tastes, market availability, and trends.
• Work with vendor representatives to ensure products and samples on display are current, and that the internal product inventory matrix is up to date. Work with the Operations team to ensure all products in the Inspiration Gallery are entered correctly into internal systems with regards to pricing and availability.
• Set up product knowledge training for the design team, field team, and sales team to educate them on new products for all product categories and general training.
• Learn and grow all current builder relationships to promote a stronger customer experience.
• Establish, manage, standardize, and review systems and procedures to increase the efficacy of Inspiration Gallery operations.
• Collaborate with other departments for continuous process improvement: paperwork, order processing, estimating, supporting documents, etc…
• Assess and address customer service concerns with homebuyers, trade partners, and/or the operations team as needed to support issue resolution.
• Conduct weekly design team meetings to review schedules, training, product offerings, processes improvements, to address concerns, and to promote sales strategies to improve team efficacy and achievement of goals and objectives.
• Establish sales goals and budgets for designers. Provide motivation and support to ensure team success.
• Hold Design team accountable to operating standards and achieving company goals and objectives.
• Attend pertinent builder and trade meetings when needed either at our Inspiration Gallery or offsite, as required.
• Collaborate with builder trades/OVO (outside vendor options) to ensure the design team is trained and has all tools to merchandise these product categories.
• Learn & teach system analytics. Develop and share effective reporting to analyze the business to promote option sales and to coach Designer performance.
• Attend community kick-off meetings, model frame walks and decorator model walks.
• Support Sales and company directives as requested.
• Complete customer appointments, providing structural and design option selections, material reselects and warranty appointments when needed.
• Attend trade partner events and conventions when requested.
• Collaborate with the marketing team to create promotional customer-facing communications to enhance their Inspiration Gallery experience.
• Prepare model and MIRC documents and collateral for ordering all interior finish packets.

Knowledge, Skills, and Abilities

• Strong ability to effectively lead within a collaborative team setting, inclusive of other’s ideas.
• Detail oriented with good follow-up and follow-through skills.
• Exceptional organizational capability, including the ability to multi-task.
• Action-oriented with the drive to push projects and tasks to successful closure.
• Conduct business in a professional and ethical manner with customers, subcontractors, and co-workers to enhance the lives of others.
• Expert knowledge of construction processes and Inspiration Gallery operations.
• Knowledge of the home builder environment and communication strategies with trade partners and their teams
• Strong interpersonal and communications skills. Able to promote positive working relationships with internal staff and vendors.
• Ability to coach and train team members on all Inspiration Gallery job responsibilities.
• Experience managing customer service issues with the customer and/or trade partners.
• Able to manage multiple projects simultaneously.
• Excellent time management and organizational skills.
• Ability to thrive in a fast-paced, changing environment.

Education

• Advanced education in Interior Design preferred.
• Management & leadership experience preferred.
• Minimum 5 years Design Consultant experience.

Basic Information

• Position is located in Folsom, CA
• Hours are generally 8:00 AM – 5:00 PM, Monday-Friday.
• Salary is competitive and DOE

We recognize that few applicants may “check all the boxes,” but each person has unique strengths they would bring to the table. We are committed to building a diverse and authentic work culture, so we invite you to apply anyway. You belong here!

Woodside Homes is an equal-opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability, or any characteristic protected by law. Diversity is critical to the growth of our company with an understanding of the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodation for candidates with disabilities during the recruiting process. If you need assistance due to a disability, please get in touch with us.

Woodside Homes

In 2022 Woodside Homes began its 45th year in designing and building homes for move-up and entry-level buyers. The company has sold more than 45,000 new homes since its inception throughout the United States, with our current footprint rooted in the Southwest. Woodside Homes is dedicated to delivering an exceptional experience to every customer and acting as a trustworthy, knowledgeable guide throughout the home buying, building, and ownership process.

In 2017, Woodside Homes was acquired by SEKISUI HOUSE, one of the world’s largest homebuilders. The two companies joined forces with their shared philosophies in creating sustainable communities that grow and adapt to the needs of today’s homebuyers.

Job Summary:

The Marketing Coordinator supports the Division Sales & Marketing Director in the planning, launch, and evaluation of marketing initiatives for local Woodside Homes communities. The Marketing Coordinator is charged with maintaining brand standards and ensuring that all communications offer thoughtful, service-oriented information, in accord with established marketing objectives, timelines, and budgets. The Marketing Coordinator also ensures that community “storefronts” — our sales offices and models— uphold Woodside’s customer experiences standard, brand standards as well as the functional needs of our sales professionals.

Responsibilities:

• Works in conjunction with corporate marketing to build strategies for creative development needs based on new community openings, driving lead generation for sales, and promoting existing communities in the division.
• Daily work will require ongoing coordination with corporate marketing to submit job requests for creative development, production, social media support, and
• Ongoing proofing and editing, production, delivery, and printing schedules for the following marketing materials, in accordance with the Woodside Homes Sales & Marketing Playbook:
• Update community website pages with current renderings, photography, visualization tools, and written content
• Requests to Corporate to support database marketing – Direct Mail and Email
• Onsite and Offsite Signage
• Printed Collateral – community logos, price sheets, features lists, site maps, move-in ready flyers, and floor plan sheets
• Electronic Brochures
• Office and Model Displays, both static and electronic
• Identity materials – stationery, business cards, name tags, etc.
• Manages projects with a contract supplier that creates digital interactive displays for sales offices and websites. Assembles all files used to produce renderings, floor plans, site maps and kiosk information. Reviews and approves all content.
• Works in conjunction with Corporate Marketing and Insights to build shot lists and selection of contract photographer to plan model home photography; provides retouching direction and uploads final images to website and master image archive.
• Coordinates with sales team weekly to maintain accurate community information on websites, MLS, social media pages and all other media.
• Coordinates with corporate marketing by providing content on social media channels.
• Works with Corporate Marketing to implement tracking and reporting measures that deliver Media Efficiency Ratios and ROI.
• Manages local print production.
• Works with local sign company on signage fabrication (on-site and offsite); evaluates and secures land leases for offsite.
• Manages weekend and human directional placements.
• Plans and hosts Grand Opening events, Realtor events, open house tours.
• Participates in weekly sales meetings as part of the sales team.
• Participates in marketing calls with corporate marketing as needed as part of the company-wide marketing team.
• Inspects model complexes monthly and works with onsite sales professionals to schedule repairs and maintenance.
• Performs Accounts Payable functions such as coding and approving invoices, tracking expenditures against budget.

Education:

High school diploma or equivalent is required. BA in Communications or BS in Marketing Management or equivalent is a plus.

Skills:

Strategic marketing focus – understanding of marketing systems and their correct application

Organizational expertise – workflow process and schedule management

Team orientation – ability to work with multiple teams on an array of projects simultaneously

Marketing Budgets and ROI analysis

Media planning and reporting

Knowledge of real estate or home building industry a plus

Software Knowledge:

• Thorough knowledge of Microsoft Office Suite – Word, Excel and Powerpoint
• Familiarity of social media administration – Facebook, Twitter, Instagram, Pinterest, YouTube, WordPress blogs
• Familiarity with web-based Project Management software (Sharepoint, Basecamp)
• Familiarity with web-based database marketing programs, including automated email marketing (Sales Simplicity)
• Familiarity with image management/sharing software (Photoshelter)
• Familiarity with Adobe Creative Suite or InDesign is a bonus

Job Type: Full-time

Experience:

• Relevant: 2 years (Preferred)

Education:

• High school or equivalent (Required)

Work authorization:

• United States (Required)

Woodside Homes