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HomeCustomer Service Coordinator

Customer Service Coordinator

$$$

Our Client, Global Entertainment Company, is looking for a Customer Service Coordinator to join their team REMOTELY in Atlanta, GA!

FULLY REMOTE!

Pay: $17hour

***This Is A 2-3 Month Contract Open to Conversion OR Extension!***

As the Customer Service Coordinator you will be responsible for communicating with Magnolia guests regarding a variety of topics including order-related inquiries, shop and product questions, and Magnolia’s streaming platform questions, as well as visiting the Waco properties.

Duties

  • Interact daily with Magnolia Guest via email, chat, and phone delivering white glove service by responding and resolving guest inquiries efficiently without sacrificing resolution quality
  • Approach guests with an empathetic customer-centric mindset
  • Lead with curiosity to gain a clear understanding of what the guest is trying to accomplish
  • Seamlessly handles multiple communication channels and action items simultaneously
  • Review previous guest interactions to ensure all outstanding concerns have been addressed
  • Provide accurate, valid, and complete information about Magnolia products and services by using the right resources/tools

Required Skills

  • Associate’s degree or equivalent customer service experience
  • Knowledge of mobile apps, connected devices, digital TV technology, and online retail practices
  • Experience with Zendesk preferred
  • Proficiency with Google Suite and demonstrated competency in learning new software
  • Strong technical literacy

Motion Recruitment

Related jobs:

Model Recruiters for Fashion and Talent Agency

Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.

Job Responsibilities

  • Identify and recruit potential modeling talent through online platforms and personal networks
  • Build and maintain a pipeline of qualified candidates for agency representation
  • Conduct initial outreach and guide talent through the application process
  • Attend weekly calls and monthly virtual meetings for team updates and support
  • Stay informed on trends in the modeling and entertainment industries

Requirements

  • Must be 18 or older
  • Familiarity with the fashion or modeling industry preferred
  • Self-driven, organized, and results-oriented
  • Smartphone and/or computer required for daily communication
  • Able to work independently with minimal supervision

Compensation

  • Commission-based pay structure with unlimited earning potential
  • 90% remote flexibility
  • Access to an established network within the Atlanta modeling market
  • Ongoing mentorship and brand-building opportunities

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Expiration date:
05-13-2024

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