Our Client, Global Entertainment Company, is looking for a Customer Service Coordinator to join their team REMOTELY in Atlanta, GA!
FULLY REMOTE!
Pay: $17hour
***This Is A 2-3 Month Contract Open to Conversion OR Extension!***
As the Customer Service Coordinator you will be responsible for communicating with Magnolia guests regarding a variety of topics including order-related inquiries, shop and product questions, and Magnolia’s streaming platform questions, as well as visiting the Waco properties.
Duties
- Interact daily with Magnolia Guest via email, chat, and phone delivering white glove service by responding and resolving guest inquiries efficiently without sacrificing resolution quality
- Approach guests with an empathetic customer-centric mindset
- Lead with curiosity to gain a clear understanding of what the guest is trying to accomplish
- Seamlessly handles multiple communication channels and action items simultaneously
- Review previous guest interactions to ensure all outstanding concerns have been addressed
- Provide accurate, valid, and complete information about Magnolia products and services by using the right resources/tools
Required Skills
- Associate’s degree or equivalent customer service experience
- Knowledge of mobile apps, connected devices, digital TV technology, and online retail practices
- Experience with Zendesk preferred
- Proficiency with Google Suite and demonstrated competency in learning new software
- Strong technical literacy
Motion Recruitment
Related jobs:
Crew Call: Various Positions for ULB TV Movie
Job Description:
An ultra-low-budget (ULB) TV movie is seeking dedicated crew members for a 13-day shoot in the metro Atlanta/Marietta, GA area. This is a local hire or work-as-local opportunity, with no lodging or travel provided. We’re looking for passionate professionals ready to bring their expertise to a collaborative environment.
Open Positions:
- Coordinator
- Production Designer & Props
- Costume Designer
- Sound Mixer
- 1st & 2nd Assistant Directors (AD)
- Gaffer & Key Grip
- 1st & 2nd Assistant Camera (AC)
- Hair & Makeup Artists
- Production Assistants (PAs)
Job Responsibilities:
- Collaborate with the production team to execute a high-quality TV movie within budget constraints.
- Deliver professional and efficient work in your designated department.
- Maintain a positive and adaptable attitude on set.
- Follow the production schedule and meet all deadlines.
Requirements:
- Previous experience in your respective role is highly preferred.
- Must be local to the metro Atlanta/Marietta area or willing to work as a local.
- Reliable transportation to and from set.
- Strong work ethic, attention to detail, and a team-oriented mindset.
Compensation Details:
- Ultra-low-budget rates in accordance with ULB guidelines. Specific rates will be provided upon offer.