Content Coordinator

Overview

Social House, Inc.® is an award-winning Digital Growth Agency, driven to strategically transform brands via elevated content, influencers, and paid media. We go beyond traditional social media and paid advertising, by tapping into cultural conversations with strategies designed to be both creative and measurable. Our methodology is rooted in our TriVision Approach which bridges Strategy, Content, and Paid Media to produce agile, original, and even unconventional narratives that resonate and inspire. 

Job Description

As a Content Coordinator, you will play a pivotal role in the development, production, and distribution of compelling social media and digital content across multiple channels. You will work closely with our content team to brainstorm ideas, research trends, and execute content plans that align with our clients’ vision and objectives. From conceptualization to publication, you will collaborate closely with the internal team to oversee the entire content creation process, ensuring consistency, quality, and adherence to deadlines.

Responsibilities

The following is a summary of general job responsibilities, this summary is not all-inclusive and may be broadened or changed to meet changing business needs.

• Collaborate with the content and strategy teams to generate ideas for content proposals, short-form videos, content edits, and other multimedia content formats.
• Participate in brainstorming sessions, team meetings, and strategy discussions 
• Build the client content proposals by entering specific content pillars, marketing and product priorities, top-line strategy, and swipe to visually represent the defined creative.
• Manage the Company’s Master Deliverables Tracker by adding, monitoring and updating the status and progress of each creative deliverable.
• Conduct ongoing research on trends, and audience preferences to inform content development.
• Develop and maintain relationships with external content contributors, influencers, and subject matter experts to secure ongoing contributions for content.
• Coordinate with our network of vetted graphic designers, videographers, and other creative professionals to produce visually appealing and compelling multimedia content.
• Review and request edits to content developed by our content creators to ensure it meets the needs outlined by each of our clients. Elevate its appeal by making it engaging, informative, and tailored to resonate powerfully with our clients’ target audiences.
• Adhere to each clients’ brand guidelines, voice, and tone standards to ensure consistency and authenticity across all content touchpoints.
• Ensure timely delivery of all client content to the social media team for seamless integration into the content calendar.
• Assist when necessary in the management of content calendars, scheduling, and posting.
• Monitor and analyze content performance metrics to identify areas for improvement and optimization.
• Stay up-to-date with industry trends, best practices, and emerging tools to continuously enhance content and content strategies as well as workflows.
• Stay up-to-date with social media platform updates, algorithm changes, and emerging trends to inform content strategy.

Requirements

• Proven experience (internship or equivalent) in social media marketing, content creation, or digital media.
• Strong understanding of social media platforms including but not limited to Instagram, Meta, X, LinkedIn, Snapchat, and TikTok.
• Proficiency in content creation tools such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro), Capcut, and/or Canva.
• Excellent written and verbal communication skills with a keen eye for detail.
• Creative mindset with the ability to generate innovative ideas and concepts.
• Strong organizational and time-management skills with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
• Passion for social media, digital marketing, and staying abreast of industry trends and developments in both paid and organic content.

Nice to haves:

• Bachelor’s degree in Marketing, Communications, Journalism, or related field.
• Experience in Inventory Management.
• Experience using Slack, Asana, Harvest, Zoom.
• Basic knowledge of social media analytics and reporting tools (e.g., Facebook Insights, Instagram Insights, Google Analytics).

Additional Information

• Reports to: Content Director
• Experience: Entry to Junior Level
• Functions: Content Development
• Industries: Marketing and Advertising – Fashion, Beauty, Lifestyle, Entertainment
• Salary Range: $50K – $65K DOE
• Growth: Options to grow into a Content Manager OR Content Producer OR Account Manager. From there a Senior Manager, Director, Senior Director

New Hire Expectations

WITHIN 1 MONTH, THIS PERSON WILL

• Be introduced to the Strategy, Creative, Accounts, and Media teams to capture a holistic understanding of Social House, Inc. and our processes and values
• Learn what the Agency, each department, and the employees do
• Train on workflow and processes
• Coordinate plans to take over duties with the Content Team

WITHIN 3 MONTHS, THIS PERSON WILL

• Demonstrate understanding and ability to build out production schedules and meet criteria deadlines.
• Demonstrate ability to source talent, support production needs, and execute schedules and plans.
• Assist in the creation of each Client’s Creative Proposal alongside the strategy team.
• Oversee and manage the Master Deliverables Tracker and production workflow in Asana including ensuring documents are signed, products, deliverables, and invoices are received and tracked.
• Manage outreach, communication, and briefing of existing content creators for multiple brands. 
• Assist in product delivery and coordination with creators as needed.

WITHIN 6 MONTHS, THIS PERSON WILL

• Successfully plan, manage, organize, and deliver/receive content/assets on schedule and within budget for multiple jobs/clients at a time
• Create position procedures and turnkey training materials 
• Independently build out creative content proposals and content calendars on time and without mistakes

SOCIAL HOUSE, INC.®