Operations Manager

Skills Required

❏ 2+ Years of Restaurant/Hospitality Experience

❏ Proficient in Managing of Cost of Goods Sold + Labor

❏ Ability to Lead a Team to Create a Memorable Guest Experience

❏ True Leadership Capabilities

JOB DESCRIPTION:

The Operations Manager is tasked with leading a team and managing multiple areas in a fast-paced work environment. In addition, the Operations Manager is responsible for making decisions in a timely manner, understanding and achieving financial goals, and leading their team to work in a collaborative effort to exceed guest expectations.

WHAT MAKES A GREAT OPERATIONS MANAGER?

• 21+ years of age
• Experience and understanding of managing cost of goods sold and labor management
• The ability to oversee all aspects of the business – from the smallest details to the big picture
• Experience maintaining an exceptional guest focused environment

WHAT WILL YOU BE DOING ON A DAILY BASIS?

• Developing and leading a team of 30-40 hourly team members to exceed guest’s expectations
• Displaying financial understanding by summarizing/analyzing information for budgeting revenues, measuring cost of goods sold on a weekly basis, daily labor and financial management
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service focused team members in areas of recruiting, hiring, coaching, training and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
• Embracing teamwork while leading others to do the same

PERKS AND BENEFITS

Main Event Team Members are expected to give their best on the job – so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!

• Awesome culture that’s inclusive, rewarding and FUN!
• 50% off food, beverages, activities and unlimited game play!
• Tuition Reimbursement Program (yes please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits, 401K Program, and paid time off
• Our Family Fund helps our Team Members financially in their time of need
• Paid Parental Leave

Main Event Entertainment is an Equal Opportunity Employer

Location: 1911 N Loop 1604 E, San Antonio, TX 78232

Main Event