Traveling Manager – Entertainment Technical

The Gig:

We’re on a mission to create the world’s most irresistible travel brand and are searching for a talented, cutting-edge, innovative, resourceful, sea-based entertainment rock star to help make that a reality. Entertainment onboard our ladyships is one of the key elements to executing a brilliant sailor experience, so are you up to the task?

The Traveling Manager of Entertainment Technical makes sure our complex entertainment technical systems onboard are in ship shape. Virgin Voyage’s entertainment experience will be truly revolutionary and it takes a very special person to ensure that all of the pieces that make the magic happen are in perfect condition. This is a complex, multifaceted assignment where technical knowledge, creativity, strategic planning, strong management skills, exquisite communication chops, and a genuine passion for Virgin Voyage’s incredible entertainment are the keys to success.

This is a traveling role that requires extensive time onboard our ships.

What You’ll Be Up To:

• Supporting onboard leaders and technicians with troubleshooting and repair of all lighting, audio, laser, and video systems.
• Training technicians in lighting, audio, laser, and video systems skills.
• Reviewing scheduled maintenance and show reports completed by onboard Crew.
• Visiting ships to complete repair, maintenance, and system upgrades.
• Working with vendors on necessary repair and service calls.
• Assisting in recruiting and interviewing for onboard technician roles.
• Developing training and operational procedures for technical systems.
• Project management on-site for dry docks, new builds, and in-service projects.
• Reviewing and becoming familiar with the technical requirements and components of new productions shows and events.
• Managing the relationship with IT/networking in entertainment systems.
• Overseeing the inventory and warehousing of technical spare parts.
• Other duties as assigned

Superpowers Required:

• Minimum 7 years experience in the cruise industry.
• Extensive knowledge of networking systems including timecode, SMPTE, Q-SYS, and Dante.
• Familiarity with GrandMA.
• Some knowledge of broadcast systems such as Evertz and music servers.
• Knowledge of DSPs and Yamaha audio consoles.
• Familiarity with Video Control surfaces and Media Servers including Green Hippo.
• Understanding of laser programming.
• Experience with integration and troubleshooting of BlackTrax performer beacon/camera tracking system.
• Understands how to take creative concepts and operationalize them with repeatable execution.
• Ability to move mountains without relying on others to do the heavy lifting.
• A self-starter, who can roll up their sleeves and make ship happen with little supervision.
• Ability to work as a member of a team.
• Great energy and attitude of optimism.
• Resilience for changing priorities and strong influencing skills.
• Knowledge and experience in using key business tools (Google Apps, Word, Excel, PPT, AutoCAD, Adobe Acrobat, etc.)

What Matters to Us:

As our founder, Richard Branson famously said, “Company knowledge and job-specific skills can be learned, but you can’t train a personality.” With this in mind, we encourage you to come as you are and be the best version of yourself. Smart and strategic are great, but so are intuitive, passionate, and kind (it’s cool to care).

In return for your epic talent, we’re committed to providing you with engaging and rewarding programs, events, activities, benefits, and perks, with the ambition to make Virgin Voyages your best gig ever.

Virgin Voyages is an Equal Opportunity Employer.

Virgin Voyages