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HomeTicketing Director

Ticketing Director

$$$

The Ticketing Director reports to the Assistant General Manager/Entertainment and oversees all aspects of booking and scheduling ticketed and non-ticketed events at the Wintrust Arena & Arie Crown Theater.  Responsible for delivering a superior level of content procurement, private and special events, customer service and effective relationships with clients, promoters, tenants, stadium staff and guests.

 

This role will pay a salary of $75,000 to $100,000.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

  • Develop and maintain relationships with reputable promoters, local market contacts, booking agents and talent managers to attract concerts, festivals, sporting events and special events.
  • Responsible for researching, soliciting, negotiating, contracting, set up and managing from start to finish, ticketed, non-ticketed and special events.
  • Develop new market specific events that will provide appropriate returns, including rental revenue, ancillaries, and co-promotional opportunities.
  • Negotiate rental deals with promoters for ticketed events or with clients for private events.
  • Identify low-usage periods and formulate strategies to increase facility usage and revenue production during these periods.
  • Establish, maintain, and analyze event revenue projections and provide updates as necessary.
  • Communicate with appropriate stadium team members or associates through meetings, distribution of event information and calendars.
  • Work with DePaul University and the WNBA to schedule games.
  • Manage event-booking calendar, including adding, editing and/or removing events and event holds, and respond to building availability requests in a timely manner.
  • Research and prepare marketing data that supports the booking efforts for specific artists, shows and events.
  • Travel to industry conferences and individual meetings for the purpose of generating new business.
  • Assist in the preparation and design of promoter guides, advertisements, and other promotional materials.
  • Produce weekly booking report for Assistant General Manager/Entertainment with updates on confirmed and event holds.
  • Participate in the development and administration of the annual budget and event forecasting.
  • Conduct facility tours for potential clients; answer questions and provide information regarding venue capabilities.
  • Serve as Manager-on-Duty for events as assigned.
  • Other duties as needed.

 

  • Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field.
  • Minimum of five (3-5) years of progressive booking and special event sales experience in a theater and/or arena or other similar public assembly facility.
  • Extensive understanding of event booking including event settlements, creation of event mix, event proformas, budget development, event license agreements, insurance, etc.
  • Has a strong track record of building relationships and generating new business.
  • Proven leadership skills.
  • Demonstrated knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning, facility operations, budget preparation and personnel management.
  • Ability to apply conflict resolution and problem-solving skills in a team-oriented environment.
  • Effectively work under pressure and meet tight deadlines in a fast-paced environment
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional, and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
  • Ability to make sound business/operations decisions quickly and under pressure.
  • Ability to speak, read, and write in English.  Ability to speak, read, and write in Spanish is a plus.
  • Solid working knowledge of computer applications: MS office applications and Venue Ops software.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages)
  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.
  • Ability to work independently.
  • Willingness to work flexible hours, including evenings and weekends.

Oak View Group

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Expiration date:
11-17-2023

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