THE COMPANY
ABOUT VINCE HOLDING CORP.
Vince Holding Corp. is a global contemporary group led primarily by the Vince brand. Vince, established in 2002, is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day effortless style. Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, footwear and accessories through 50 full-price retail stores, 17 outlet stores, and its e-commerce site, vince.com and through its subscription service Vince Unfold, www.vinceunfold.com, as well as through premium wholesale channels globally. Please visit www.vince.com for more information.
THE POSITION
Title
Director, Digital Experience
Location
New York, NY or Los Angeles, CA
Organizational Structure
The Director, Digital Experience reports directly to the CMO/CDO.
Position Description
The Director, Digital Experience will lead innovation for the online division, implementing the vision for the current and next generation digital shopping experience. This role will work cross functionally to lead the evolution of Vince’s digital experience with the expectation of driving material lift across all KPIs, particularly conversion. Additionally, this role will be responsible for managing the day-to-day processes focused on content development and providing business oversight of all technical integration points within Vince’s ecommerce environment. The ideal candidate will be an experienced team leader, with a high level of interactive expertise, who likes to work in a dynamic and highly collaborative work environment. You must demonstrate commercial acumen and have had P & L experience in your recent past.
What You’ll Be Responsible For:
· Liaise with key partners across the business and “own” the P & L for the eCommerce division. Be conversant with eCommmerce commercial KPI’s and develop with colleagues compelling revenue strategies to maximise both top line revenue and overall profitability.
· Oversee Vince.com shopping experience including key UX site features/functionality, mobile, site merchandising and content management (editorial and promotional messaging), ensuring that all activities are brand-centric, make a measurable impact and are consistent with the overall business / brand strategies
· Lead and manage the site experience /web content team with focus on building a high performance team who thinks end-to-end and is committed to flawless execution
o Drive scalable web production processes and workflows that achieve operational efficiency, productivity and effectiveness
o Manage the day-to-day process and timelines, coordinating with web production and creative teams to ensure launch dates are met
- Build cross-functional relationships and interact daily with cross-functional partners from Creative, Finance, IT, Marketing, Merchandising, Stores and Supply Chain / Logistics to facilitate, prioritize and troubleshoot Ecommerce activities
o Attract, retain and develop talent by providing continuous mentoring, learning and development and commitment to common vision and shared values
· Responsible for building intuitive and engaging experiences that drive the Vince Customers through the conversion funnel by leveraging data to increase conversion
o Continuously evaluate the customer journey, identifying new UX enhancements, meaningful A/B tests, and integrating new technology / products to increase conversion and elevate KPIs
o Lead and support complex and diversified portfolio of projects including UI/UX, navigation, path to purchase, multi-channel capabilities, product recommendations and user-generated & social content opportunities to enhance the digital experience
o Enable the delivery of new editorial experiences that bring the Vince brand to life online, blending content with commerce to build brand equity, deliver fashion relevance and connect storytelling to lifestyle
o Drive site personalization and segmentation strategy to create relevant, value-added, personal and engaging customer experience that increase engagement, conversion and lifetime value
· Provide business oversight across technical projects, partners and integration points, driven by the need to exceed the ever-increasing expectations of the Vince Customers in terms of features, performance and service
o Discover, evaluate, recommend and manage relationships with Ecommerce technology companies to ensure delivery of functionality / services that delivers customer value and lifts KPIs
o Lead digital experience ideation, to identify new innovative shopping experiences & projects that will drive incremental revenue for Vince, both online and in-stores
o Lead the development and ongoing maintenance of the product roadmap and own the prioritization of product backlog items
o Work cross-functionally with internal & external partners to translate business needs into implementation of new features, including (but not limited to) the development of requirements, the testing of proposed solution against said requirements and the continual monitoring of performance once in production
o Manage the professional services budget for the website
· Perform other duties as needed/assigned
What You’ll Bring:
- Talent Development
- People Management/Leadership
- Gap Detection
- Strategic Leadership
- Leadership Presence
- Results Oriented
Qualifications/Experience We’re Looking For:
· Bachelor’s degree preferred
· 5-7 years Ecommerce experience in a highly dynamic environment; (Salesforce Commerce Cloud strongly desired)
· P & L responsibility highly desired
· Experience using a major analytics platform (Adobe)
· Experience providing business oversight in a complex, highly-integrated technical environment
· Strong leadership, influencing and communication skills with ability to interact, influence and align with all levels of the organization, both internal and external
· Motivational and strong people manager who leads by example and excels at communication to ensure alignment with all partners, both internal and external
· Strong project management skills with proven track record of delivering high quality work under tight timelines and within planned budgets
· Ability to think end-to-end and position complex business solutions with consideration for impact on all relevant business operations as a whole
· Highly detail-oriented but has a demonstrated ability to multitask in a fast-paced environment
· Able to act as the Digital Brand Builder in a Multi-Channel Environment
· Comfortable to be seen as the subject matter expert and able to bring thought leadership to the cross-functional partners
· Team player with demonstrated ability to work effectively on cross-functional teams
· Performance driven and results oriented; takes initiative and demonstrates follow through; proven self-starter, comfortable directing their own work; Entrepreneurial Spirit with a drive for innovation
· Strong interest in understanding key industry trends and competitors’ digital experiences
Compensation Range: $140,000 – $160,000 . This is a bonus eligible position. This is a hybrid role.
Benefits at Vince:
· Competitive Paid Time Off including Vacation, Sick, Personal & Company Holidays, minimum vacation starts at 4 weeks annually at Director level
· Elective Medical, Dental, Vision Insurance effective the 1st of the month following your 30th day
· Clothing Allowance & Merchandise Discounts
· Up to $600 Annual Gym Reimbursement
· Employer-paid telephonic mental health counseling & other types of mental health support
· 401(k) auto-enrollment with employer match (Traditional and/or Roth)
· Flexible Spending Accounts (FSA) and/or Health Savings Account (HSA)
· A minimum of 12-weeks fully paid parental leave with those with over 1 year of tenure
· Supplemental coverage for infertility treatments for those on our medical plan
· Employer-paid Life Insurance, AD&D Insurance, and Short-Term Disability Insurance
· Elective Discounted Pet Insurance, Home & Auto Insurance, Legal Insurance
· And more..
Vince, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.
Vince
Related jobs:
American Pickers Casting: Unique Collections in Georgia
Job Description:
The hit History Channel show American Pickers is coming to Georgia and is on the hunt for unique, rare, and fascinating collections! Do you have an item with an interesting backstory, a quirky collection that stands out, or hidden treasures you’re ready to sell? Now’s your chance to share your story and possibly have your items featured on national television!
The Pickers are interested in private collections and personal stories. Please note that they will not be visiting stores, flea markets, malls, auction businesses, museums, or any location open to the public.
Job Responsibilities:
- Share your unique items and collections with the American Pickers team.
- Provide detailed backstories or anecdotes about your collection and its significance.
- Participate in filming if selected, showcasing your collection and engaging with the Pickers.
Requirements:
- Must own unique or rare items with compelling stories.
- Be located in Georgia or have a collection within the area.
- Willingness to sell your items and share their history on camera.
Compensation:
- Compensation varies based on the value of your items and your involvement in the show.
Stand-In Role for Doctor – Major Hulu Series
Job Description:
We are casting a stand-in for a doctor role in a major new Hulu series. This opportunity is perfect for someone with the right physical appearance to match the on-screen actor, providing vital support to the production team in setting up lighting and camera angles.
Job Responsibilities:
- Stand in for the primary actor to assist with lighting and camera setups.
- Follow the direction of the production team to ensure accurate scene preparation.
- Maintain professionalism and punctuality throughout the shoot.
Requirements:
- Male, Caucasian, aged 60s–70s.
- Height: 5’6” to 5’8”.
- White, shorter hair with no beard or mustache.
- Must be clean-shaven, and any visible tattoos must be covered with makeup or clothing.
- Must be local to the Los Angeles area or able to work as a local hire.
Compensation:
- Rate: $253 for 8 hours.
TV Series Casting – Non-Union Bodybuilder Types for Knights and Pilots Roles
Job Description:
We are seeking male talent with a strong, muscular build to portray knights and pilots for an exciting non-union TV series. This is a fantastic opportunity to play physically commanding roles in an action-packed production.
Job Responsibilities:
- Portray a knight or pilot in various action or dramatic scenes.
- Wear intricate costumes designed for your character.
- Follow on-set direction to deliver a strong, impactful performance.
- Collaborate with the production team to ensure authenticity and continuity in scenes.
Requirements:
- Male, aged 18-50.
- Must have a bodybuilder-type physique.
- Comfortable wearing detailed costumes and taking direction on set.
- Must be local to Santa Clarita or able to work as a local hire.
- Flexibility in schedule for fittings and shoot dates.
Compensation:
- Non-Union Rate: $140 for 8 hours.
Background Extras: Boosters – Men & Women (18+)
Job Description:
We are casting background extras for a production in the Lakewood/Atlanta area. This is a great opportunity to be part of an exciting project in a professional setting. We are looking for diverse men and women, aged 18 and older, to bring authenticity and energy to the scene.
Job Responsibilities:
- Appear as a background extra in the designated scenes.
- Follow the direction of the production team to ensure smooth and professional filming.
- Be punctual and maintain a professional attitude throughout the shoot.
Requirements:
- Open to all genders, ethnicities, and ages 18+.
- Must be local to the Atlanta area or able to work as a local hire.
- Submit updated pictures, including a dated selfie, and include age, height, weight, and all contact information.
Compensation:
- Rate: $168 for 12 hours.
Warrior/Trooper Role – Non-Union TV Series
Job Description:
We are seeking male talent to portray a warrior or trooper for an exciting non-union TV series. This role requires wearing a mask and bringing a strong, commanding presence to the screen. If you’re comfortable with costume work and meet the physical requirements, this is a great opportunity to be part of a thrilling production.
Job Responsibilities:
- Portray a warrior/trooper in a non-union TV series.
- Wear a mask and follow direction to convey the character’s presence through movement and body language.
- Collaborate with the costume and production teams to ensure a seamless on-set experience.
Requirements:
- Male, aged 18-45.
- Comfortable wearing a mask for extended periods.
- Must fit the following sizes:
- Height: 5’11” – 6’0”
- Chest: 44”
- Waist: 36-38”
- Must be local to Santa Clarita or able to work as a local hire.
- Flexible availability for fittings and filming.
Compensation:
- Rate: $140 for 8 hours (non-union).
Non-Union Commercial Casting: Listening Law Enforcement Role
Job Description:
We are casting for a non-speaking role in a high-profile Super Bowl commercial, seeking a non-white male in his 40s–50s to portray a compassionate police officer. Ideally, we’re looking for someone with real-life police experience to bring authenticity to the role. The character will patiently and empathetically listen to an emotionally upset community member, embodying calmness and understanding.
Project Brief:
The commercial, titled “Healers,” celebrates individuals who positively impact the world through acts of compassion, selflessness, and kindness. These people embody hope, whether their actions are heroic or gentle and subtle.
Job Responsibilities:
- Portray a police officer listening attentively to a distressed community member.
- Deliver a natural, empathetic, and calming presence on camera.
- Work collaboratively with the production team to capture the intended emotional depth of the scene.
Requirements:
- Male, aged 40s–50s.
- Non-white.
- Preferably a current or former police officer, or someone with police experience.
- Must be local to New Orleans or willing to work as a local hire.
Compensation:
- Session Fee: $600.
- Usage Fee: $1200 (covers broadcast and digital distribution).
- Fitting Fee: $100.
Background Roles for Support Group Scene – Major Hulu Series
Job Description:
We are casting background actors to portray sex addicts in a support group for a major new Hulu series. This is an exciting opportunity to work on a high-profile project in the Los Angeles area. We’re seeking diverse talent aged 30 and older who can bring authenticity and depth to this scene.
Job Responsibilities:
- Portray a support group participant in a realistic and compelling manner.
- Follow the direction of the production team to ensure a cohesive scene.
- Be punctual and maintain professionalism throughout the shoot.
Requirements:
- Age 30+; open to all ethnicities.
- Men must be clean-shaven.
- All tattoos must be covered with makeup or clothing.
- Must be able to follow specific wardrobe and appearance guidelines provided by the production.
- Must be local to the Los Angeles area or able to work as a local hire.
Compensation:
- Rate: $140/8 for non-union; $216/8 for SAG-AFTRA.
Doctors or Specialists for Paingone Fllow Testimonials
Job Description:
We are seeking medical professionals, including vein doctors, vascular health specialists, or experts working with patients dealing with leg and foot pain, to provide testimonials on camera. These professionals will share their insights and experience after observing the benefits of Paingone Fllow on their patients.
Job Responsibilities:
- Review and assess the Paingone Fllow product in a professional capacity.
- Provide an on-camera testimonial detailing the product’s impact on patients, particularly seniors, with leg and foot pain.
- Collaborate with the production team to ensure authentic and expert feedback.
Requirements:
- Men and women of all ages and ethnicities.
- Must be a licensed medical professional specializing in vein or vascular health or similar fields.
- Comfortable sharing professional insights on camera.
Compensation:
- Rate: Starting at $500+ (based on experience and role).
Real People for Paingone Fllow Testimonials – All Ages and Genders
Job Description:
We are looking for real individuals to try out Paingone Fllow and provide genuine testimonials on camera. This opportunity is ideal for people dealing with health issues affecting their walking or mobility, such as leg pain, neuropathy, or conditions like diabetes. Participants will receive a product trial and then share their experience on how it improved their daily life.
Job Responsibilities:
- Try the Paingone Fllow product as directed by the production team.
- Provide an honest, on-camera testimonial about your experience using the product.
- Collaborate with the production team to ensure authentic and compelling testimonials.
Requirements:
- Open to individuals of all ages and genders.
- Must have health conditions that impact mobility (leg pain, neuropathy, etc.).
- Comfortable speaking on camera about personal experiences with the product.
- Must be non-actors to ensure genuine feedback.
Compensation:
- Rate: $150 for a half-day shoot.
- Additional Perks: Participants will keep the Paingone Fllow product, valued at $300.
Casting Call: Music Video Model – Orlando, FL
Job Description:
We are looking for one model to feature in an upcoming music video shoot in Orlando, FL. This is a fantastic opportunity to showcase your talent in a creative and dynamic environment. No prior acting experience is required, but confidence and the ability to take direction are essential.
Job Responsibilities:
- Appear as a featured model in a music video.
- Follow the creative team’s direction to deliver captivating performances.
- Maintain professionalism and energy throughout the shoot.
Requirements:
- Must be comfortable on camera.
- Open to all looks and styles.
- Must be local to Orlando, FL, or willing to work as a local (no travel expenses provided).
- Professional attitude and punctuality are a must.
Compensation:
- Rate: $200 for the shoot.
Real LGBTQ+ Family for Tourism Shoot in Atlanta
Job Description:
We are casting a real LGBTQ+ family for an exciting tourism shoot in Atlanta. This project seeks to celebrate diversity and showcase the warmth and joy of family life. We’re specifically looking for same-sex parenting households or families with two parents who identify as LGBTQ+. Families with children aged 6-12 are encouraged to apply.
Job Responsibilities:
- Participate as a family unit in various tourism-themed photos and videos.
- Follow the creative team’s direction to capture authentic, joyful moments.
- Maintain a positive and cooperative attitude throughout the shoot day.
Requirements:
- Must be a real LGBTQ+ family, including:
- Same-sex parenting households OR
- Families with two parents identifying as LGBTQ+.
- Children should be aged 6-12 years old.
- Parents should ideally be between 30-50 years old.
- Must be local to Atlanta (no travel expenses covered).
- Comfortable in front of the camera and able to portray natural, candid family moments.
Compensation:
- Rate: $500 per family member per day.
Featured Preppy Male Role (Non-Speaking) – Ages 20s-60s
Job Description:
We are casting a male actor with a thin build, clean-cut appearance, and a commercial look to portray a preppy character in a golf pro shop scene. This featured non-speaking role requires someone with a polished, professional demeanor and a great smile.
Job Responsibilities:
- Portray a preppy male character in a professional setting (golf pro shop).
- Follow on-set directions to achieve a natural and engaging performance.
- Maintain a professional and positive attitude throughout the production day.
Requirements:
- Male, aged 20s to 60s.
- Thin build with a clean-cut, commercial look.
- Must have a great smile.
- Open to all ethnicities.
- Must be local to Atlanta, GA, or willing to work as a local.
Compensation:
- Rate: $500 for 8 hours (plus overtime if applicable).
- Terms: Buyout (no residuals).