Join a team of more than 30,000 team members, comprised of our Club Support Center and over 230 clubs and 7 distribution centers. We’re committed to delivering value and convenience to our Members, helping them save every day on everything they need for their families and homes. BJ’s Wholesale Club offers a collaborative, team environment where all team members can learn, grow and be themselves.
The Benefits of working at BJ’s
- BJ’s pays weekly
- Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
- Benefit plans for your changing needs*
o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending
- eligibility requirements vary by position
**medical plans vary by location
The Club Manager is the leader of a BJ’s club. Responsible for leading the operations and profitability of the club, delivering on company strategic priorities, providing market-leading value on merchandise and services, excellent member experience, managing Team Members and developing talent, and ensuring a safe and positive environment and experience for Team Members and Members.
BJ’s offers a comprehensive onboarding program for newly hired Club Managers to develop the skills needed to be successful quickly and effectively. During our onboarding program (which generally extends from 8-12 weeks), new Club Managers are partnered with best-in-class Club Managers and other BJ’s leaders to learn best practices, connect leadership concepts to real life BJ’s scenarios, and build their internal connections.
Major Tasks, Responsibilities, and Key Accountabilities
- Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
- Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
- Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
- Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the “why’s”, and keeping messaging simple.
- Exhibits strong decision-making capabilities that align with the Company’s strategic priorities and support the achievement of club operational goals and objectives.
- Maintains awareness of local competition and current trends in the retail marketplace.
- Controls operating costs and establishes operational efficiencies.
- Implement new concepts to maximize profitability.
- Embraces the Company’s core values / purpose and ensures team members do the same. Creates a great shopping experience for members that is dedicated to exceeding member expectations.
- Meets planned profit objectives through effective techniques, technological improvements and productivity enhancements. Monitors expenses and adjusts expenditures as necessary to achieve profit objectives.
- Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office.
- Maintains a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales/hours, audit, shrink, turnover).
Qualifications
- 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
- A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members.
- Excellent communication skills required. Must be able to lead and motivate a large team.
- Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving and conflict resolution required.
- High school diploma and/or college degree preferred.
- Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
- Open shift availability required.
- At least 18 years of age.
Environmental Job Conditions
- Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing and/or stooping.
- Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance.
- Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
BJ’s Wholesale Club
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