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e-Commerce Manager
Job description
Do you have an entrepreneurial spirit plus extensive experience with Shopify and web merchandising? If so, the e-Commerce Manager position at Keune Haircosmetics might be a great fit for you. This position reports to the Sr Director of Marketing. The best candidate is one who enjoys working independently as well as part of a team, who is adaptable and has a forward-thinking, positive attitude.
Company
Keune Haircosmetics reveals the true beauty of individuals in more than 80 countries around the world by championing the diverse creativity of hair stylists. With the expertise that comes with nearly a century of innovation, our family-owned and operated global hair care company creates high-quality hair color lines, professional treatments, a thoughtful array of retail products and educational programs to provide the best support for salon professionals and their clients.
Keune Haircosmetics is a team and family-oriented Company where “everyone, including our CEO and founder, will know more than just your name; they will know you”.
Starting salary for this position is based on experience. Compensation includes an annual incentive bonus program contingent on Company attainment and personal annual goals. Excellent benefits which includes a matched 401k. Please see more details below:
e-Commerce Manager Responsibilities:
- Driving the sales performance of the e-commerce platforms for Amazon and internal e-commerce sites
- Managing and executing all online merchandising activity for Amazon and internal e-commerce sites (consumer driven).
- Full responsibility for all Amazon and e-commerce marketing activities which include advertising, product placement on pages, descriptions, product campaigns and promotions, etc.
- Acting as a main contact for Amazon and Keune e-commerce.
- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments and working closely with the Keune Customer Service department
- Providing insights on customer shopping trends to support assortment selection and identify assortment gaps.
- Providing analysis and reporting on metrics such as weekly/monthly sales by product line, new product sell-through and offer code performance.
- Working closely with Operations in order to ensure smooth order fulfillment for Keune Webstore.
- Assisting in the development of a long-term roadmap with strong media campaigns, considering the brand-specific launches as well as identifying promotion opportunities along with a plan of action.
- Working with the Senior Director of Marketing and the Social Media Manager on setting up annual media strategies in the areas of paid search and display ads.
- Identifying KPI optimization (traffic, conversion, retention, and profitability).
Requirements:
- Bachelor’s degree in marketing or equivalent work experience
- Entrepreneurial spirit
- Strong business acumen
- Extensive experience with Shopify (3 years)
- Extensive experience with current practices and techniques related to web merchandising or online retailing and social media (5 years)
- Operational knowledge of techniques required for market research and analysis.
- Sound knowledge of website management and e-Commerce usability
- Proficient with Microsoft Office Applications including Power BI
- Strong written and verbal communication
- Solid understanding of, website design, search engine optimization, and e-marketing strategy
- Ability to change and be adaptable
- Enjoy creating simple processes for complex problems
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- Marketing: 3 years (Preferred)
Work Location: Hybrid remote in Lawrenceville, GA 30043
If you meet these requirements; Send your resume to [email protected]
Keune Haircosmetics