FACES SF

ORGANIZATION OVERVIEW

At Family & Child Empowerment Services (FACES) SF, we envision a future where all families have what they need to live, grow, and thrive in San Francisco. We provide families with high-quality early childhood education; after-school and summer enrichment; job support, training, and placement; and comprehensive family support services and referrals. We work across the city, with a focus in Bayview (early childhood and afterschool/summer enrichment program), Hayes Valley (our infant-toddler site), Haight-Ashbury (preschool), Vis Valley (workforce development and community support), and 35 family childcare homes across the city. 

OUR VALUES: 

Centering families: We develop trusting and authentic partnerships that hold families’ needs, strengths, and expertise at the center of our work.

Building inclusive communities: We cultivate vibrant and inclusive communities, where people from diverse backgrounds build strong connections and feel a sense of belonging.

Always learning: We are lifelong learners who continuously improve our programs based on data, research, and community input in order to ensure impactful and high-quality services for families.

POSITION SUMMARY

The Senior Director of Development and Communications will work closely with the CEO and Board of Directors to build FACES’ partnerships with our community, funders, and other key stakeholders. Our ideal candidate is a dynamic, media-savvy storyteller, who can develop and implement fundraising, branding, and communications strategies that increase the impact of FACES’ programs, both within and beyond the San Francisco community. The Senior Director reports to the CEO and is a member of the senior leadership team. This position manages a grants manager and several consultants, with opportunities to grow the team over time. 

Do you want to make a difference in the lives of young children and families in San Francisco?  Are you a great storyteller and an experienced and passionate fundraiser? Then we want to hear from you! 

WHAT YOU’LL DO:

Fundraising (40%)

• Alongside the CEO and Board, raise approximately $1M annually in private funding through a mix of foundation, corporate, and individual giving. Support the CEO and Board in the identification, cultivation, and solicitation of individual major gifts. Manage a portfolio of major donors/prospects for cultivation, stewardship, and solicitation
• In partnership with our Grants Manager, support the management of grant applications and implementation for government funding opportunities as well as existing grant renewals
• Ensure a comprehensive accounting, transmittal, and acknowledgement process for all donations, including donor records and recognition, is created and maintained
• Work collaboratively with the Finance Department in the monthly reconciliation of donations and grants, creation of the annual budget, and the development of budgets for grant requests
• Stay current on tax laws and other IRS rulings, which affect charitable giving
• Champion best practices in the nonprofit and fundraising fields in the performance of duties 

Communications and Event Planning (40%)  

• Partner closely with CEO and other senior staff to build, implement, and sustain a new branding strategy, which includes style guide, brand position, and communication strategies for our website as well as print and digital media (PowerPoints, brochures, flyers, merch, and social media).
• Create a compelling annual report and quarterly newsletter that shares data and stories around our programming and mission
• Maintain our social media presence on a regular basis (minimum weekly) in order to inform, engage, and enlist community stakeholders around our mission
• Support staff in procuring materials for and documenting community events, and lead the planning and implementation of annual large events with sponsors or donors (e.g. annual carnival, annual fundraisers, conferences, partners’ events, etc.)
• Support program teams to create communication materials required to reach diverse groups of community partners, families, and other stakeholders
• Manage external communication opportunities ranging from news stories, panel appearances, and conference attendance, and ensure that leadership is well-prepared to represent FACES SF

Internal and External Leadership (20%)

• Serve as staff liaison to the Board of Directors’ External Relations Committee, effectively collaborating with and engaging its members in support of the agency’s development goals
• Lead the preparation of a Board packet and agenda for each quarterly Board meeting 
• Supervise grants manager and oversee volunteer engagement, including providing mentorship and training opportunities as appropriate
• Design and manage, with admin support, our emerging volunteer engagement program 
• Liaise as needed with government entities and other outside groups in order to stay aware of funding and community engagement opportunities
• Serve as an enthusiastic and committed member of our Leadership Team
• Represent FACES to outside professional organizations with engaging content and a persuasive message

QUALIFICATIONS: 

• 10+ plus years of experience as a development or communications professional with nonprofit or social impact organizations; local Bay Area fundraising experience preferred
• Experience building a development strategy that thoughtfully blends branding, marketing, and fundraising to achieve big organizational goals
• Strong knowledge base around — and fundamental adherence to — the principles, ethics, tools, networks, and best practices of equitable and impact-driven fundraising, including the strategic cultivation and integration of governmental, foundation, corporate, and individual funders
• Highly proficient communication skills, including social media, large-group in-person and virtual presentations, donor and other stakeholder decks, all-staff trainings, and effective 1:1 and team communication
• Strong alignment with and commitment to FACES SF’s mission; and a willingness to reflect and grow in pursuit of that mission joyfully and humbly
• Bachelor’s or advanced degree, or equivalent skills/experience; CFRE, or other fundraising certifications valued
• Strong experience with design and implementation of identification, cultivation and solicitation strategies and techniques
• Exceptional capacity for creative, independent, and critical thought, and an appreciation for complexity and nuance
• Self-motivated and able to work independently, as well as an ability to partner with and support program leaders throughout an organization, as well as with other members of senior management and the Board of Directors
• A high degree of self-awareness, and a spirit of curiosity
• Reliable and consistent, with meticulous attention to accuracy
• Competence with technology, including Google suite, Microsoft Office, website maintenance, Canva, and CRMs; knowledge of Salesforce preferred
• Able to work well under pressure, with good judgment and decision-making abilities
• Working understanding of highly confidential environments and ability to maintain confidentiality
• A sense of humor! We believe that joy and justice go hand in hand!



 WHAT WE OFFER: 

• Base salary range is $115-135,000 depending on experience, education, and qualifications 
• Healthcare premiums 100% paid for employees and 25% paid for dependents
• Three weeks of vacation (with a ladder to four by Year 5), a paid one-week winter closure between Christmas and New Year’s, ten sick days, and ten paid holidays
• A retirement plan with an employer match up to 7% of your salary
• A chance to positively impact the lives of children and their families
• Opportunity to join a movement to achieve educational, economic, and racial justice!
• A fun, dynamic and collaborative working environment

FACES SF is a welcoming workplace for all. We embrace diversity in every form — race and culture, gender identity, sexuality, country of origin, religion, and/or ability. Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply.  

FACES SF is an Equal Employment Opportunity Employer.

FACES SF

Overview:

Family & Child Empowerment Services (FACES) SF provides families who live and work in San Francisco with high-quality early childhood education and enrichment; job support, training, and placement; and comprehensive family support services and referrals. Our mission is to empower families who live and work in San Francisco to transform their futures through evidence-based educational and economic opportunities.

FACES SF seeks an experienced manager to be part of our people operations team working to ensure our hardworking, dedicated employees have everything they need to thrive throughout their employee journey. The People and Culture Manager will be a well-rounded People and Culture professional who can manage key aspects of People Operations, support continuous improvement efforts enriching our culture, while working in core areas of HR operations, talent acquisition, JEDI, benefits, etc. They also will have strong knowledge of CA law. The People & Culture Manager should be a resourceful self-starter who will thrive in a diverse, community-based environment and bring a blend of patience, curiosity, empathy, and accountability when partnering with staff. 

What You’ll Do

People & Culture General Support

• Support the Director of P&C and hiring managers in creating and maintaining recruitment plans to attract diverse and talented candidates
• Support hiring managers and the Director of P&C with administrative tasks related to recruitment, interviewing, hiring, onboarding, and offboarding processes
• Lead benefits open enrollment and ongoing administration of all benefits, including medical, dental, vision, LTD, 403b, life insurance, and FSA & HSA plans
• Run ADP reports on HR data, including retention, demographics, PTO balances, benefits usage, etc. 
• Coach managers on performance support, professional planning and team retention strategies 
• Partner with the Director of P&C to develop and administer a compensation program, including compensation reviews and surveys to ensure equitable and fair pay 
• Assist the Director of P&C with pulse surveys, employee engagement and employee development 
• Recommend and support strategies to foster a welcoming and inclusive culture for all staff
• Partner with managers and leadership to maintain an employee-centered workplace culture 
• Create and maintain employee files and other employment records; process forms related to employee changes, hires and terminations
• Ensure all employee data is entered and updated in ADP Workforce Now and HRIS systems, including deductions, benefits and all employee changes and update the finance department for payroll processing

P&C Compliance

• Coordinate with Director of P&C to complete all compliance and HR reporting documents
• Partner with the Director of P&C to ensure FACES SF remains in compliance with all relevant labor laws and regulations, including recruiting, hiring, compensation, benefits, discipline, and termination
• Ensure compliance with federal and state laws, specifically related to FMLA, CFRA, PDL, etc. 
• Collaborate with the Director of P&C to develop and maintain employee policies to ensure compliance and best practices; support communication and training to ensure consistent implementation
• Maintain knowledge and understanding of laws and regulations related to EEO

Qualifications: 

We seek candidates with a solid mix of the following knowledge, ability, skills and experience: 

• 5-7  years of experience working in human resources 
• Experience working with nonprofit organizations preferred, especially those with educators on staff
• Strong interpersonal, organizational, and communication skills with the ability to work effectively with a wide range of stakeholders in a diverse community
• Sound judgment to handle sensitive and confidential information
• Knowledge of FMLA, CFRA, COBRA, ERISA, HIPAA, and other state and federal regulations
• Innovative thinker who can contribute to continuous improvement of protocols, policies and operating procedures and adapt to new technology and platforms
• Experience with JEDI planning and implementation is a plus
• Experience with creating ERG’s, Diversity Networks, Colleague Resource Groups is a plus
• Resourceful and able to multitask, prioritize, manage time effectively 
• Proficient technical skills, including ADP Software, Lattice, database, word processing, spreadsheets, presentation, and online communications (e.g., Microsoft Office, Google Suite, Zoom, etc.)
• Ability to meet required state, federal, local, and CDC standards (including but not limited to fingerprint clearance, negative TB test, First Aid, CPR)
• A deep commitment to aligning all program practices to FACES SF values, especially around equity, inclusion, and belonging for all our stakeholders within the evaluation process
• Strong passion for and a a desire to humbly reflect and grow in pursuit of our mission
• A sense of humor – we believe joy and justice go hand in hand!

What We Offer:

• Competitive salary between $75,000-$85,000 based on experience and qualifications
• Three weeks of vacation, ten sick days, ten paid holidays, and a paid winter closure between Christmas and New Year’s
• A retirement plan with employer match up to 7% of your salary
• 100% employer covered health care for employee, and 25% coverage for dependents
• A chance to positively impact the lives of young children and their families
• A fun, dynamic and collaborative working environment
• Being part of a movement to achieve educational and economic justice

FACES SF is a welcoming workplace for all. We embrace diversity in every form- race and culture, gender identity, sexuality, country of origin, religion, and/or ability. Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply. 

FACES SF is an Equal Employment Opportunity Employer.

FACES SF