Chaplin & Gonet

Chaplin & Gonet, PC is a well-established Law Firm specializing in Insurance Subrogation and Contract Collections throughout the Mid-Atlantic region. Our Richmond, Virginia headquarters is seeking a Full Time Subrogation Collection Case Manager. Are you looking for a change? Are you looking to gain experience? Chaplin & Gonet can provide the opportunity for you to work with senior associates to meet these goals.

Responsibilities:

• Manage all aspects of the collection of accounts in a professional and consistent manner. Maryland Collections knowledge preferred but not required
• Utilize technology for all day-to-day activities. Includes: placing and receiving outbound and inbound calls and accurately documenting all information pertaining to accounts on our collection system.
• Perform required skip-tracing via the Internet and other tools available
• Maintain compliance with the Fair Debt Collection Practices Act

·      Managing updates in collections software (JST CollectMax software knowledge preferred but not required)

·      Perform all duties in accordance with company policies and procedures and all state and federal regulations.

Requirements:

• Two (2) years of collection experience preferred
• Prior Auto and/or Property Insurance claims experience as well as debt collection experience preferred. Candidate will handle primarily uninsured motorist collections
• Ability to stay calm under pressure with strong negotiation skills

·      Must have the ability to speak clearly, courteously, and professionally on the telephone

·      Must work with sense of urgency 

·      Ability to establish and maintain effective working relationships with co-workers and outside work-related contacts

·      Consistently demonstrate accuracy and attention to detail

·      Ability to collect, analyze information, problem solve and make decisions

·      Reliable attendance record

·      Technology forward with emphasis on Office 365

·      Ability to Independently work on secondary assignments

Successful candidate will be offered Full Time Salary position with Benefit Package. Business Office is located near Willow Lawn Area in Richmond, Virginia. Must be able to pass a Criminal Background check. Please provide resume and cover letter.

Chaplin & Gonet