Talent Casting Calls and Auditions

Company Description

Describe whatEach day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact. makes your company great

Job Purpose

Job Description

As an Attractions Assistant Manager, you will be responsible for assisting the Attractions Manager with maintaining strategic and daily operation plans that support overall Guest and Team Member satisfaction of the attractions.

Job Summary

• Helps ensure Artistic and Thematic integrity of attraction.
• Assist the Manager and Talent Acquisition in hiring, training and development of B192 Attractions team members.
• Responsible for managing all Team Members by setting work expectations and leadership standards.
• Offer consistent and timely feedback to hourly staff to ensure effective communication between management and staff.
• Develop and implement programs to improve guest and Team Member satisfaction.
• Ensure appropriate and timely investigation and response to guest and Team Member concerns.
• Maintains the operational efficiency of attraction during park hours and seasonal/special events.
• Oversee Team Member reviews and counseling to ensure all guidelines and policies are followed.
• Encourages Team Member development and participate in Team Member interviews for Premium roles.
• Serve as designated duty manager for the daily area operation, weekly as scheduled.
• Assists in creating, maintaining and supporting the labor, Training, and non-labor budgets.
• Review and approve all hourly staff time and attendance forms for accuracy.
• Provide daily summary of day-to-day operations.
• Work closely with Technical Services on venue repairs and upkeep.
• Oversee operational compliance, safety, and Training requirements.
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.

Qualifications

Qualifications/Requirements

• High school education required.
• Minimum 3 years of operations management experience in theme park or hospitality industry, including experience in guest service preferred.
• Must be available to work on weekends, holidays and nights as required.
• Need to be a quick thinker with the ability to make sound decisions.

Desired Characteristics

• Two or four year college degree preferred, or equivalent work experiences required.
• Experience working in and managing in a union environment.
• Excellent written and oral communication skills to effectively communicate with all levels of the organization.
• Thorough knowledge of MS Excel, Work and PowerPoint.
• Strong interpersonal and analytical skills.
• Proven ability to anticipate needs and initiate action to correct.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Summary: The position is responsible for supporting the Park Services department & overseeing park employees. This person will ensure that the theme park environment is consistently maintained in a clean, safe & presentable manner while complying with all procedures & regulatory requirements. In addition this person will be responsible for implementing departmental programs focusing on employee & guest satisfaction.

Essential Functions

• Manages daily operation of Park Services employees. Ensures that facility cleanliness standards are maintained at all times
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring that everything is within compliance of departmental standards
• Lead workforce planning; reward and recognition; employee events, and ESAT action planning
• Directly oversees and manages a group of employees in night operations
• Provide work direction counseling, coaching and performance reviews to hourly staff
• Develop and implements programs to improve guest and employee satisfaction. Ensure appropriate and timely investigation and responses to guest and employee concerns
• Ensures daily operating logs and employee records are accurately maintained
• Ensures that all safety procedures are understood and followed by providing up to date safety training to all employees
• Knowledge of operating budgets and adjusts operations as necessary to identify and control budgets.
• Conduct quality control inspections of all assigned areas
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships
• Acts as EHS Safety Team representative for employees
• Acts as crisis management including guests’ and employee Medical/Emergency situations.
• Performs other duties as assigned

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $64,480 – $70,000

Qualifications

Qualifications/Requirements

• High School or GED required.
• Minimum 4 years of Operations management/team leadership experience; or equivalent combination of education and experience.
• Must be available to work on weekends, holidays and nights as required

Desired Characteristics

• Possess excellent written and verbal skills to effectively communicate with all levels of the organization
• Strong focus on planning and organizing work load
• Proficient in Microsoft programs (Word & Excel)
• Theme Park Operations knowledge
• Experience managing in a union environment
• Strong interpersonal and analytical skills
• Proactive thinker/self-starter
• Experience leading a diverse generational team

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

• Assist Project Managers in development of initial project scope, cost, and schedule baselines.
• Review and analyze project metrics, including but not limited to budget, schedule, scope, and quality
• This includes tracking actuals, adjusting projections, and analyzing/reporting variances
• Collaborate with Project Managers and finance partners on monthly cost reports, cash flows, and any other needed financial reporting.
• Regularly analyze all project cost variances at a portfolio level to ensure actual/forecasted spends are on track to meet annual targets. Proactively communicate changes in forecasted annual spending with finance partners for overall business strategic planning.
• Process and track invoices for projects. Ensure invoices are accurate and paid on-time. Analyze contractors’ invoicing trends vs projected and communicate discrepancies with Project Manager for further follow-up and action.
• Quality control directives and change orders for misalignment with contractor standard terms, scope gaps, and redundant scope. Track project change orders and analyze common causes (unforeseen conditions, code compliance, new scope, etc.) to drive future improvements in scope development across the portfolio.
• Ensure proper change management is followed throughout project lifecycles.
• Track and maintain project schedules in collaboration with Project Managers. Ensure schedules include progress measurement reporting.
• Prepare graphs, diagrams, and other reports to illustrate cost and schedule performance on projects and across portfolio.
• Identify potential project risks/opportunities and their impacts. Recommend strategies to mitigate and/or capitalize on each.
• Support RSP Sr. Manager with portfolio resource management by tracking and evaluating resource usage on projects across the portfolio.
• Track and evaluate common third-party resources used by RSP team and other division partners. Strategize with partners to balance contractor workload across the business.
• Analyze overall portfolio performance to develop lessons learned and drive improvements to future project development/execution and to project reporting tools/processes.
• Develop and maintain portfolio tools, processes, and resources.
• Perform other duties as assigned

Qualifications

Education & Experience

• B.S. in Engineering, Construction Management, Finance/Accounting, Business, or related field
• A minimum of 3 years’ experience with project controls, project management, or project accounting in an engineering, construction, manufacturing, or related environment (themed entertainment industry preferred)
• An equivalent combination of education and experience may be substituted as appropriate

Other Requirements

• Requires knowledge of the principals of cost estimating, scheduling, finance, and contract administration
• Experience with financial management software (SAP preferred)
• Experience with project management software
• Must have strong project analyst skills and project controls experience
• Ability to accurately interpret contractual documents and contract modifications.
• Must have strong time and cost management skills, as well as strong quality management and procurement management skills
• Must possess strong communication management skills including proficient oral and written communication and presentation skills, as well as the ability to communicate effectively with wide variety of people with diverse background of all levels and disciplines
• Able to efficiently and effectively handle multiple and shifting priorities
• Strong working knowledge of MS Office products including Outlook, Word, Teams, and PowerPoint. High level of proficiency in Microsoft Excel and Project

Salary Range: $75,000 – $95,000; bonus eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

• Review design documents for construction, completeness, corrections, and coordination and compile a list of comments. Review the existing facility status to evaluate what potential issues used to be addressed by the design documents.
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
• Determine the resources (time, money, equipment, etc) required to complete the project
• Define the scope of the project in collaboration with senior management and external partners
• Develop a schedule for project completion that effectively allocates the resources to the activities
• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
• Contract qualified consultants/vendors to work on the project, as appropriate
• Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback
• Closely manage project timelines, budget, and stakeholder expectations to deliver a successful project
• Work closely with appropriate municipalities to obtain appropriate permits or other approvals for the project requirements/scope
• Responsible for governmental inspections and approvals through Final / Certificate or Occupancy
• Provides interface between Facility Engineering Department, Park Operations, Entertainment Department, Creative Department, EHS, etc
• Responsible for all documentation required for site access, lay down and other logistics for the contractors and vendors. Assist in the presentation of all required construction management processes including but not limited to: RFP’s, RFI’s, Shop Drawings, Directives, Submittals, Punch Lists, Short Form Agreements and other documents as required
• Execute the project according to the project plan
• Track progress and review project tasks to make certain deadlines are met appropriately
• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project
• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
• Ensure that punch list and turn-over are completed to the stakeholder’s satisfaction.
• Monitor the progress of all assigned projects through updated schedules. Review and ensure that the safety plan is in place prior to starting work
• Monitor and approve all budgeted project expenditures
• Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis
• Ensure that all financial records for the project are up to date

Qualifications

• Bachelor’s degree from a four year college or university in Construction Management, Engineering or related field; or equivalent combination of education and experience required.
• 7 years of project management/maintenance planning experience with a general contractor or project management firm. Project Management certification preferred.
• 5 years of operations management/team leadership experience; or equivalent combination of education and experience
• Proficient of local/regional codes and ordinances, reading/interpreting construction documents and contracts
• Proven experience managing multiple projects and contractors at once including Tenant Improvement, Ground up and Technology projects in a fast paced environment.
• Ability & willingness to work overtime, weekends and holidays with short notice
• Experience working with CMMS systems preferred. (Maximo, etc.)
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and Project.
• Proficiency in AutoCAD

Desired Characteristics

• Theme Park Operations knowledge and experience
• Excellent organizational, verbal and written communication skills
• Demonstrated ability to work with all levels of employees and management, and willingness to give assistance to co-workers in other areas. Strong team player.
• Strong interpersonal and analytical skills
• Strong time management skills
• Ability to multi-task and be flexible is essential
• Experience managing in a union environment

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Summary

Job Description

The Senior Area Manager, CityWalk Food Operations, assists the Director in managing multiple businesses within the CityWalk Owned and Operated Food Portfolio. This position is responsible for establishing and maintaining all operational and service level standards for both internal and external guests. Oversees the efficient and profitable operation of multiple venues and indirect leadership of the assigned General Managers and their teams. Ensures positive performance to budget and standards. Participates in division initiatives, partners with key departments. Ensures all CityWalk standards, policies and procedures are adhered to.

Responsibilities

• Ensure the highest quality food, beverage, service, sanitation, safety, and retail standards are maintained.
• Maintain high visibility in assigned venues, evaluate staffing/revenue and margin generation/controls/performance, guest, and Team Member experience, communicate goals and expectations, maintain standards, coach, interact with staff and Team Members through continued training and role modeling, monitor equipment and infrastructure needs, generate growth and efficiency objectives and plans, partner with culinary teams.
• Lead the aggressive efforts to achieve or exceed budgeted sales and profit goals.
• Oversee food, beverage, and labor costs through proper and hands on monitoring of all policies and procedures.
• Strictly enforce all cash handling procedures, purchasing, and receiving procedures and accounting policies, and address all issues of non-compliance in a timely manner.
• Ensure strict accordance with all State of California beverage laws, as well as Los Angeles County beverage rules and regulations, by ensuring Responsible Beverage Service Program is administered.
• Establish accountabilities for training, developing, coaching, and evaluating front line leaders and General Managers in all aspects of business.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training, and Team Member involvement activities.
• Perform other duties as assigned.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000 – $120,000 (bonus eligible)

Qualifications

Required Skills

• 3 – 5 years General Manager experience in Restaurant and/or Specialty Entertainment Center/Theme Park experience.
• Bachelor’s Degree from a four-year college or university in Business/Hospitality is preferred.
• Strong communication skills/financial, budgeting and P&L experience/high volume/cross discipline/proven track record and accomplishments; or equivalent combination of education and experience.
• Certifications, Licenses, Registrations – Relevant to Food & Beverage Industry, Food Safety, Responsible Beverage Service, etc.
• Must be available to work on weekends, holidays and nights as required.
• Must be able to work outdoors in varying weather conditions, with frequent walking/traveling to multiple venues.
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics

• Knowledge of business operations in Food & Beverage Industry.
• Technical knowledge in Food & Beverage Industry-related systems.
• Culinary skills and knowledge of recipe R&D.
• Ability to manage multiple tasks effectively.
• Ability to solve problems quickly and utilize sound judgment.
• Strong interpersonal, analytical, organizational skills.
• Strong delegation, mentoring and coaching skills.
• Proactive thinker/self-starter and team player.
• Strong presentation skills.

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Essential Functions

• Drive operating profit goals and sales
• Optimize profits by controlling food, beverage and labor costs.
• Consistently achieve operational excellence
• Develop and retain exceptional talent
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor and employment
• Partner with Human Resources to train and develop restaurant leaders at every level
• Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor
• Communicate restaurant results to General Manger with recommendations for improvement
• Ensure high Team Member and Guest Engagement
• Promote company’s mission and values
• Ensure company policy and brand standards are followed
• Optimize profits by controlling food, beverage and labor costs
• Prepare and present hourly team member reviews
• Complete all tasks assigned by General Manager on time

Responsibilities

• Lead and support management team in training and coaching their staff for “Best in Class” service standards
• Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor and profitability
• Exceed annual operating profit targets

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $80,000 – $85,000 (bonus eligible)

Qualifications

Requirements

• Bachelor’s degree in Business, Hospitality Management or a related field; or equivalent combination of education and experience
• Minimum of 5 years of management experience in high for quality chain or independent restaurant group
• Thorough knowledge of MS Excel, Word, PowerPoint and POS systems
• Ability to work rotating schedules, holidays, weekends and nights

Desired Characteristics

• Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff.
• Excellent management skills in leading a diverse team and working under tight and fast track deadlines.
• Strong P&L experience, command of budgeting and costs controls
• Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills.
• Ability to effectively communicate across all lines of business, and with all levels of management.
• Strong organizational, planning, delegation, mentoring and coaching skills.
• A strong passion for delivering the highest quality of guest service.

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

• Partners with Creative and Technical Services in pre-opening period and ride test cycling as well as ongoing post-opening assessment for potential change/improvement items.
• Assists Talent Acquisition team for assurance most qualified candidates are hired/trained prior to grand opening and all training programs are maintained.
• Acts as EHS Safety Team representative for the Team Members.
• Supports artistic and thematic integrity of attractions.
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.
• Creates sustained partnership with Labor Support and Scheduling teams for Team Member schedules
• Maintain both labor and non-labor departmental budgets for Mario Kart™ and Land interactives. Develops operating budgets and adjusts as necessary to identify and control targets.
• Maintains the operational efficiency AHC/THC of attractions during park hours and seasonal/special events.
• Crisis management including Guests’ and Team Members Medical/Emergency situations.
• Supervises all hourly staff and provides direction, performance reviews, and coaching to Team Members.
• Creates and implements action plans for the department’s future success including training programs, workforce planning, and rewards and recognition programs.

Supports the Team Members and Guest satisfaction program initiatives

Qualifications

• Minimum 3-5 years of Attraction Management experience managing a team of 20+ Team Members.
• Must be available to work on weekends, holidays and nights as required.
• Must have excellent written and verbal skills
• Must be proficient in Microsoft Office programs
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics

• Bachelor’s degree in Business, Operations, or Hospitality is highly preferred.
• Ride/Attraction opening experience preferred.
• Proven ability to work well under pressure, meeting tight deadlines, and managing multiple projects.
• Experience managing in a union environment.
• Proactive thinker/self-starter able to provide realistic solutions to challenging situations

 Strong guest service experience with conflict resolution.

 Strong interpersonal and organizational skills.

 Able to prioritize workload and have the ability to multi-task in a fast paced work environment.

 Demonstrates sound judgment and independent thinking as well as an ability to troubleshoot

 Detail-oriented and organized with the ability to work seamlessly within a broader team to achieve desired results.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

• Partners with Creative and Technical Services in pre-opening period and ride test cycling as well as ongoing post-opening assessment for potential change/improvement items.
• Assists Talent Acquisition team for assurance most qualified candidates are hired/trained prior to grand opening and all training programs are maintained.
• Acts as EHS Safety Team representative for the Team Members.
• Supports artistic and thematic integrity of attractions.
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.
• Creates sustained partnership with Labor Support and Scheduling teams for Team Member schedules
• Maintain both labor and non-labor departmental budgets for Mario Kart™ and Land interactives. Develops operating budgets and adjusts as necessary to identify and control targets.
• Maintains the operational efficiency AHC/THC of attractions during park hours and seasonal/special events.
• Crisis management including Guests’ and Team Members Medical/Emergency situations.
• Supervises all hourly staff and provides direction, performance reviews, and coaching to Team Members.
• Creates and implements action plans for the department’s future success including training programs, workforce planning, and rewards and recognition programs.
• Supports the Team Members and Guest satisfaction program initiatives

Qualifications

• Minimum 3-5 years of Attraction Management experience managing a team of 20+ Team Members.
• Must be available to work on weekends, holidays and nights as required.
• Must have excellent written and verbal skills
• Must be proficient in Microsoft Office programs
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols in select work settings or where jurisdictionally mandated.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics

• Bachelor’s degree in Business, Operations, or Hospitality is highly preferred.
• Ride/Attraction opening experience preferred.
• Proven ability to work well under pressure, meeting tight deadlines, and managing multiple projects.
• Experience managing in a union environment.
• Proactive thinker/self-starter able to provide realistic solutions to challenging situations
• Strong guest service experience with conflict resolution.
• Strong interpersonal and organizational skills.
• Able to prioritize workload and have the ability to multi-task in a fast paced work environment.
• Demonstrates sound judgment and independent thinking as well as an ability to troubleshoot
• Detail-oriented and organized with the ability to work seamlessly within a broader team to achieve desired results.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Summary

Job Description

The Front of House (FOH) Manager will be responsible for directing, managing, and successfully opening and operating a high-volume branded concept on CityWalk. As FOH Manager, the position will be a primary “go-to” for the FOH team and will be responsible for the functions and flow of the front of the house.

The FOH Manager is responsible for ensuring that customer service always meets the standard of excellence. While this position will report to the General Manager, this position is responsible for setting the expectation for all FOH team members to maximize productivity, guest returns and overall guest satisfaction. This individual must be able to work effectively with limited supervision and demonstrate leadership in order to motivate others.

Essential Functions

• Drive operating profit goals and sales
• Optimize profits by controlling food, beverage, and labor costs.
• Consistently achieve operational excellence
• Develop and retain exceptional talent
• Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment
• Partner with Human Resources to train and develop restaurant leaders at every level
• Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor
• Communicate restaurant results to General Manger with recommendations for improvement
• Ensure high Team Member and Guest Engagement
• Promote company’s mission and values
• Ensure company policy and brand standards are followed
• Optimize profits by controlling food, beverage, and labor costs
• Prepare and present hourly team member reviews
• Complete all tasks assigned by General Manager on time

This position is required to be performed full-time from an NBCUniversal-designated worksite.

Responsibilities Include

• Create and execute plans for department sales, profit, and team development
• Organize marketing activities and promotional events
• Maintain high standards of quality control, hygiene, and health and safety
• Hire and train FOH team and cross-train as necessary
• Maintain inventory levels and conduct full inventories
• Assist the Kitchen Manager with menu changes and adjustments
• Respond personally to guest questions and complaints
• Chemical safety comprehension
• Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor, and profitability
• Exceed annual operating profit targets

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $65,000 – $80,000 (bonus eligible)

Qualifications

Requirements:

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Essential Functions

Job Description

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.
• With the direction of the Manager, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff, provides work direction, performance reviews, and coaching to the team.
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Maintain or exceed weekly budgeted variable operations result: cost of goods, variable labor, and safety. Adjust operations as necessary to budgets. Exceed annual cash flow trends.
• Shift supervision and responsibility of opening, mid and closing restaurant shifts.
• Maintain a clean, safe and professional work area.
• Ensure proper hiring, and training content is maintained.
• Ensure the workforce is trained and proficient at operating venue.
• Performs other duties as assigned.

This position is required to be performed full-time from an NBCUniversal-designated worksite.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $23.50 – $24.50

Qualifications/Requirements

Qualifications

• High School diploma or GED required
• Minimum 2+ year’s Restaurant Management/Supervisory experience with experience managing high volume quick service or casual dining restaurants with a team of 15+ employees.
• Must have a flexible schedule to meet the needs of a 24/7 – 365 day operation, inclusive of weekends, holidays and nights.
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
• Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind.
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization.
• Strong customer service, interpersonal and organizational skills
• Must be willing to work in Universal City, CA
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the United States
• Must be 18+ years or older

Desired Characteristics

• Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred.
• Experienced in Quick Serve or Casual dining Restaurant experience preferred.
• Proficient in MS Word, Excel, and food related Point of Service & inventory systems.
• Able to provide creative solutions to guest situations.
• Previous experience with scheduling restaurant labor & staffing needs to operate an efficient business

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal