Talent Casting Calls and Auditions

Cavaliers Holdings LLC is committed to delivering unparalleled sports and entertainment experiences fueled by a diverse, equitable, and inclusive culture. We strive to find talent that defines being the DIFF through a “Care – Lead – Engage” (CLE) philosophy across all aspects of our business. If this sounds like a culture you can thrive in, and you enjoy working in fast-pace and high energy setting, then we want to talk to YOU!

Job Summary

Safety and Security Risk Manager develops and administers risk management programs. This manager will create and modify policies to comply with safety legislation and industry practices. The Safety and Security Risk Manager coordinates and develops organization-wide programs for risk-free services. Additionally, the Safety and Security Risk Manager investigates any incidences that may result in an any type of incident or loss that may occur at the facilities.

Safety and Security Risk Manager implements overall security strategy, policies, and standards to ensure the physical safety of all visitors, team members, or customers to the FieldHouse or other properties. This manager conducts regular audits and inspections to assess, identify, and mitigate any security vulnerabilities or gaps. This manager implements staff trainings and established operations plans for crisis response, disaster recovery, evacuation, workplace violence, and other emergency events. Additionally, this manager will manage and maintain systems, alarms, and other physical security measures. This manager will collaborate and help fulfill NBA standards and safety regulations that are set forth by the league for NBA games. Lastly, the Safe and Security Risk Manager would be responsible for collaborating with municipalities, other venues, and consultants to fulfill industry standards and safety regulations for all events that occur within the FieldHouse.

Responsibilities

• Report and make recommendations to Operations Management regarding project and management strategies as it relates to business facilities and security processes.
• Ensure implementation of effective facility and security management policies across the business.
• Executive protection and logistics along with traffic coordination with the city and outside municipalities.
• Review and manage all security operations management systems including preventive and corrective maintenance.
• Collaborate with People and Culture to develop any on-going programs that ensure employee awareness and compliance to Company Health & Safety, Environment and Security policies.
• Oversee and continually ensure compliance and safety related to company vehicles and assets.
• In conjunction with the Security Admin Team, have leadership responsibilities with Full-Time and Part-Time team members.
• Prepare, implement, and maintain a disaster recovery plan for all properties.
• Training & Service training, (e.g. active shooter trainings, table top sessions with leadership within the organization)
• Creating annual training topics and events (e.g. CPR Training, AED Training) training calendar.
• Promulgating policies and standard operating procedures regarding risk management for all events at the FieldHouse.
• Completing impact assessments for new and enhanced requirements.
• Providing presentations and updates to leadership.

Qualifications

• Bachelor’s Degree preferred or equivalent work experience in security, risk management, or related field.
• 5-7 years of relevant experience, preferably in venue security.
• Proven ability to work toward stringent deadlines.
• Ability to communicate business decisions and changes to working practices clearly.
• Ability to always demonstrate a professional and objective perspective.
• Capable of working under pressure in a fast-paced environment.
• Flexible and adaptable approach to shift patterns and hours of work, ability to work flexible hours.
• Finely tuned political awareness and excellent communications and interpersonal skills.
• Ability to work autonomously and as part of a team.

Additional Information

Have good oral and written communication skills. Be very flexible regarding work hours, often working multiple shifts, weekends, and third shift. Have some word processing, spreadsheet and computer skills. Experience in WordPerfect and Excel preferred. Be able to work effectively with all levels of staff, management, owners, and players. Ability to quickly adapt to rapid changes of events and activities in short notice. Organize and prioritize work to allow handling more than one project at a time.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Cleveland Cavaliers

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group,

world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

The position is challenging yet rewarding, working alongside television professionals and talent. In this role you’ll be charged with maintaining the overall safety of the site, its employees, show guests and audience members. The ideal candidate is a hands-on manager with strong investigate skills that can interface with law enforcement. Be a leader and mentor to the guard staff. Works well with other department heads and can coordinate with vendors. Understands security technology such as CCTV, alarms, and access controls. Is familiar with emergency evacuation procedures, active shooter training, site surveys and threat assessments.

Qualifications

• You hold a Bachelor’s degree or the experience and training equivalent
• You have 7 years of professional experience in law enforcement, military, corporate security, and/or a related role with executive level experience
• You have prior experience conducting sensitive, confidential investigations
• You have prior experience coordinating and implementing strategies and plans for large scale event security
• You have prior experience working in a multi-agency, collaborative environment
• Must be willing to travel, as needed, and at times on short notice.
• You have prior experience in a supervisory role for staff or contracted employees.
• You have experience managing a budget and working with vendors.
• You have an understanding and demonstrate proficiency in industry access control and surveillance technology; to include Lenel and Genetec.
• You have strong computer skills including MS Word, Excel, PowerPoint.
• You have strong written and verbal communication skills, including public speaking skills.
• Must be willing to be on call and available 24/7 for emergencies
• You have operational experience and the ability to respond quickly to security concerns in real time.
• Prior television production experience
• Prior corporate security experience
• You maintain a broad network of contacts throughout local, state, and federal law enforcement agencies.
• Established project management skills and experience
• Strong working knowledge and experience in the areas, industry, and emerging trends of corporate security and/or law enforcement information managerial programs
• You have demonstrated influencing and negotiating skills.
• You have experience managing vendors and consultants.
• You work well in a team and with divisions external to the security organization such as Human Resources, Legal, Environmental Health and Safety, Facilities, etc.
• You have strong leadership, management, and interpersonal skills, dealing effectively with all levels of management.
• You have the proven ability to build and sustain excellent relationships at multiple levels and across divisions.

Salary Range: $85,000-$110,000; bonus eligible and not long-term incentive eligible.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

TITLE: Director, Membership Service

POSITION TYPE: Full Time, Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: San Jose, CA

REPORTS TO: VP, Ticket Sales & Service

POSTING DATED: December 6, 2022

Summary:

Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the NHL’s San Jose Sharks, the AHL’s San Jose Barracuda, SAP Center, Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. We are continually growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones

T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether; we are Team Teal.

Position Overview

The Director, Membership Service is a critical part of our vision to pioneer the future of sports and entertainment. Ticket Sales & Service is central to the success of our business, and we are seeking a leader with a clear vision for unparalleled, proactive, and personalized service for our Sharks365 members.

The Director, Membership Service will have a strong background in service but also an understanding of the sales process. The ideal candidate will have an appreciation for developing new and impactful experiences for our members, reimagining what it means to be a season ticket member. They will have a vision of how we evolve with the changing ticketing landscape and how we meet the needs of long-time customers and new audiences alike.

Specifically, the Director will be responsible for leadership of all relationships with our Sharks365 members, both full and partial season, while directly managing a staff of Account Executives. The Director is expected to define departmental strategy, establish processes to maximize staff development, while devising and executing annual plans to exceed established revenue targets, while collaborating with appropriate internal stakeholders.

Essential Duties and Responsibilities

• Continually evolve the member experience, prioritizing ease of use, innovation, and creativity with the intent of creating lifelong memories for our most loyal of fans
• Regularly overdeliver for our members such that “Surprise & Delight” is our baseline
• Be a visible and accessible presence for our Sharks365 universe, engaging fans at games and events and being available for members as needed
• Ensure all promised member benefits are fulfilled timely, including events, in-game recognition, member discounts and others
• Regularly evaluate the membership platform, identifying areas for improvement

STRATEGIC LEADERSHIP

• Develop and share annual strategic plan for Sharks365 memberships
• Hire, train, motivate, and evaluate department staff, with a focus on talent development and creating a championship-caliber service team
• Establish a best-in-class culture rooted in our Pioneering Principles
• Supervise Account Executives responsible for membership experience and retention
• Adhere to departmental budget with clear steps to implement, monitor and appropriately measure plan deliverables

REVENUE GENERATION

• Exceed departmental revenue targets as assigned, with an emphasis on renewal metrics
• Create and oversee incentive programs that motivate the team to reach or surpass their revenue targets
• Provide detailed and accurate sales forecasting as requested
• Install clear staff expectations for strategic member touchpoints
• In collaboration with Brand team, lead and organize all member communication, including call campaigns, texts, email, and social

CROSS-FUNCTIONAL COLLABORATION

• Member of Revenue+Brand leadership group, aligning multiple functions across sales and marketing
• Work in partnership with other key internal stakeholders to solicit feedback and ensure collaboration on projects and campaigns
• Ensure CRM platform is being used effectively to track customer interactions, sales pipelines, and reporting needs
• Be the internal voice of the Sharks365 member base to ensure their perspective is being considered in organizational decisions

Qualifications

• Minimum of 5 years of relevant experience, preferably with 2 years of leadership experience in the sports or live event industry
• Bachelor’s Degree or comparable industry experience required
• Must possess excellent leadership skills with proven track record of people development and service success
• Exemplify and teach excellence in both sales skills/process and customer relationship building practices
• Ability to build successful relationships within the organization and externally with members
• Experience developing and managing a budget
• Advanced level of understanding of Ticketmaster’s Archtics preferred
• High proficiency with the Microsoft suite of products
• Understanding and experience using CRM platforms
• Excellent verbal and written communication skills
• Strong interpersonal skills with ability to problem solve in real time
• Strong work ethic and high intellectual curiosity
• It is imperative that you can work independently without supervision, be self-directed and demonstrate initiative
• Exhibit good judgment and decision-making skills, as well as ability to manage your own time and implement your own schedule

What We Offer

• Competitive compensation (base salary and variable incentive plan)
• Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
• Pretax Transportation Benefit
• 401K (pre-tax and Roth options)
• Minimum of 10 Paid Holidays and Wellness Days per year
• Complimentary or discounted sports and concert tickets
• Other League & partner discounts
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
• An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
• Potential for flexible scheduling and telework opportunities

This position is not eligible for U.S. work authorization sponsorship.

Salary Range

The salary range for this role is $110,000, $120,000 + variable compensation

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

EEO

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.

San Jose Sharks

The CSI DMC Creative Services Manager is a seasoned Event Designer. This person is an exceptional writer and a creative thinker. The Creative Services Manager is directly responsible for creating proposals, presentations & collateral, contributing concepts that build business, and demonstrating a passion for exceptional experiences, in all they develop. This position is on the Creative Services team and will design events in Texas and nationwide.

• Required to live in the Central Texas area (either Austin or San Antonio)
• Creative storytelling of the full guest experience throughout the whole Event theme from decor, entertainment, interactive elements, food and beverage, etc.
• Design Corporate Event elements within provided budgets and deadlines while researching supplier availability and collaborating with Account Executives to manage negotiations with suppliers.
• Design, diagram, manage and oversee Event Design elements for initial proposal process through program turnover.
• Design storyboards to be included with written description to further enhance and convey the ideas.
• Development, Writing, and Design of Client Proposals.
• Create and utilize pre-written descriptions for proposal options such as Tours, Restaurants, Venues, Concepts, etc. always ensuring that verbiage is tailored to the event/client of specific client.
• Reaching out to new vendors who are discovered through networking events, colleagues, industry publications, competitors, etc.
• Attend networking events as schedule/deadlines allow.
• Additional administrative duties related to CSI DMC creative needs.

• A minimum of 5 years of demonstrated in Event Design with progressive responsibility.
• An impressive talent in descriptive writing with the ability to be communicative, clear, creative, and tell the story.
• Strong editorial skills.
• A creative mindset, always thinking outside the box, a ‘let’s make this work’ attitude.
• A desire to build upon existing knowledge to develop a creative portfolio of resources.
• Comfortable to take initiative and propose ideas.
• Highly proficient in Microsoft Office Suite programs.
• Knowledge and/or the desire to learn about the Events Industry and Destination Management Companies, and their services.

CSI DMC

Basic Function

The Manager of Community Engagement is responsible for managing a diverse range of Community Engagement programs and projects to connect all South Florida community members of all ages and backgrounds to engage and participate in transformative arts experience out in the community and at the Adrienne Arsht Center. The Manager will be responsible for the day-to-day coordination including working collaboratively with all Arsht Center departments to successfully realize Community Engagement programs in the Miami community and at the Arsht Center campus.

Responsibilities

The following are examples of the various responsibilities required. The job requirements are not limited to items on this list.

• Builds relationships with community members, community centers, teaching artists, artists, artist agents, local organizations, and administrators to promote and execute Community Engagement programs at community sites and at the Arsht Center campus
• Serves as the administrative and logistics lead for the Arsht Community Engagement programs, including planning and organizing in advance of community events and productions such as Free Family Fest, Free Gospel Sundays, Accessing the Arts, community workshops and teaching artists professional development opportunities among other programs
• Maintains and manages the Community Engagement calendar using Ungerboeck Event Management software in coordination with the Arsht programming team to meet the needs of the Community Engagement department
• Works closely with Production, Operations, Box Office, Public Relations and Marketing Departments as well as artists and outside entities to fulfill Community Engagement programs expectations
• Implements tools/surveys (both quantitative and qualitative) to gather Community Engagement program statistics for all Community Engagement program activities
• Generates reports as needed through Tessitura software for Community Engagement Program reports on a quarterly basis
• Submitting and tracking all approved payment, wire transfers and check requests to Finance Department
• Manages the Community Engagement inbox, phone lines for inquiries and all correspondence
• Prepares post event reports at the conclusion of each event
• Supports the Director of Community Engagement in research and preparing written information for educational materials, applications, and final reports.
• Supports the Director of Community Engagement in preparing, and tracking all contracts for artists, teaching artists, Education Arts Partners, and vendors
• Works collaboratively with the Director, VP to successfully implement the Community Engagement programs at the Arsht Center and out in the community.
• Other duties as assigned.

Ideal Experience

• A Bachelor’s degree or higher in education, arts administration, social work and/or a related fields in the performing arts.
• Minimum of 3 years of progressive experience in the fields of community building, theater, and/or arts administration.
• Bilingual in English/Spanish or English/Kreyol preferred
• Mastered clerical and administrative procedures and systems such as Microsoft Office Suite managing digital files and records, designing forms and other office procedures
• Understands a collaborative, team-oriented style
• Ability to effectively multi-task and establish priorities.
• Interest and experience in the performing arts, community-building, and arts administration

Personal Characteristics

The Manager, Community Engagement should be:

• Action-oriented and a doer
• An active listener and willing to learn from others
• A critical thinker and a complex problem solver that identifies challenges and develops and evaluates options and implements solutions
• Easy to get to know, loves the arts and people
• Dedicated to accomplishing the organization’s goals and always striving for the best

Physical Demands

• While performing the duties of this position, the employee is frequently required to stop, reach, stand, walk, lift, pull, push, grasp, communicate, and use repetitive motions.
• While performing the duties of this position, the employee may frequently lift and or move 20 pounds of materials.
• The position requires the individual to meet multiple demands from multiple people and interact with the public and other staff.

Suggestions for candidates and expressions of interest should be addressed to:

Email: [email protected], with Manager, Community Engagement on search in the title line.

Note: The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position. Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the Adrienne Arsht Center as the requirements of the job change.

The Adrienne Arsht Center is an equal opportunity employer committed to being an inclusive workplace and strongly believes in the importance of having a diverse group of individuals represented both onstage and off.

Adrienne Arsht Center for the Performing Arts of Miami-Dade County

Publicity Assistant – Entertainment

Talent

We are currently working with a fantastic PR agency, who are keen on staying ahead of the curve when it comes to looking after their top tier talent. With a roster of talent spanning across Television, Lifestyle, Music, Radio, Podcasts and Books and more, this is an opportunity not to be missed!

This role is for a Publicity Assistant to focus on the talent PR support as well as other PR duties within the agency. This candidate must be super eager, fascinated by the world of entertainment and highly driven for progression. If you are a recent graduate with a passion for entertainment and PR or someone who is ready to kick start their career in publicity, then this could be the perfect role.

Key responsibilities

• Staying up to date with coverage emails
• Help create call sheets for talent photoshoots
• Liaise with clients and managers to organize interviews and photoshoots
• Assist publicists at photo shoots and interviews
• Look out and spot potential new talent!
• Monitor coverage for your teams clients
• Flagging any press that could be of concern to clients publicist
• Send daily coverage emails to clients
• Keep an eye on the media
• Create media lists for specific client announcements
• Compile and send campaign reports to clients
• Help publicists find relevant contacts
• Work closely with the social media team to ensure client coverage moments are posted on socials
• Keep across teams to ensure clients feel equally represented on their socials

You will have:

• excellent grammar and spelling
• A confident and enthusiastic mindset
• The ability to work in a fast paced environment
• Enthusiasm towards the world of entertainment

Please get in touch if this sounds like the role for you!

Handle Recruitment