Talent Casting Calls and Auditions

Job Title: Marketing Director

Department: Marketing

Reports to: Chief Executive Officer

FSLA Status: Exempt

About Us

Common Citizen is proud to be a Michigan-based cannabis company committed to changing the social stigma that prevents people from enjoying the greater quality of life that cannabis can provide. Our company is founded on two principles: ‘cannabis for humanity’ and ‘change for the better’. ‘Cannabis for humanity’ meaning we put people first in everything we do – from our safe, high quality cannabis plants to our world-class customer experience to our caring workplace environment. ‘Change for the better’ meaning that we have an insatiable desire to make ourselves, our product and our team experience better each and every day. In fact, we are working hard to become and be recognized as a Great Place to Work Best Workplaces in the USA.

About This Role

Every position at Common Citizen from seed to sale, is contributing to our mission to serve our fellow citizens of Michigan with the highest quality, safest cannabis product through our highly individualized and education-oriented provisioning centers.

The Marketing Director will work closely with the executive leadership team to set strategies and oversee all marketing activities for the organization — setting a long-term vision to help the company continue to improve lives by helping people see better.

This successful candidate will be a self-starter with initiative and drive, capable of executing rapidly while understanding changing customer needs concurrent to optimizing the marketing budget. They will have an exceptional ability to understand brand relevance and strength and an unwillingness to compromise on high standards for both messaging and design. This leader must be both creative and analytical, bring strong leadership experience and must be comfortable rolling up their sleeves and actively participating, not just managing. They will bring a strong analytical “test and learn” set of practices and actively manage marketing investment with a strong measurement and continuous improvement lens.

The Marketing Director will have a successful track record developing marketing strategies through advanced digital methods, ideally within a complex services environment. They will have contributed to the development and implementation of best-in-class approaches to customer engagement and experience design in order to drive greater customer growth and value. They may, or may not, come from sports, hospitality and entertainment background with consumer brands and marketing expertise/experience a positive attribute for potential candidates.

It will be important that this leader work in a collaborative fashion, have great interpersonal skills, and possess the ability to jump in and immediately make a positive impact in a dynamic, growing environment.

Responsibilities

Outlined below is what we see you doing at this point in time. We are a fast-growing company looking for people that are excited to grow along with us.

Responsibilities include but not limited to:

• Execute marketing programs that create demand for Common Citizen products and services and drive both new and existing customers to our stores.
• Develop and execute a multi-channel media plan that includes digital, search, social, PR, and email.
• Develop competitive positioning with high-performing brand awareness efforts, seasonal campaigns and corporate messaging strategies.
• Bring strong analytical and measurement skills to develop marketing campaigns aimed at increasing loyalty, customer retention and the lifetime value of the customer. These programs must be delivered to the customer through the right channels, at the right time, with the best message to gain the desired results. The programs and campaigns should be tested and measured at critical stages to ensure maximum results.
• Partner closely with the store expansion team on the identification of new or underserved markets and develops targeted advertising channels, campaigns or events and promotions for successful new store/market openings.
• Review and approve all forms of marketing collateral.
• Set campaign performance standards and measurement protocols to test and learn and drive continuous improvement in campaign execution.
• Lead the entire marketing team and function. Guide, develop and mentor the team of professionals, including individual development, team progression and organizational improvement initiatives.
• Collaborate with members of the executive leadership team to align departmental strategy or direction with the overall goals of the organization.
• Develop policies, practices and procedures that have a significant impact on the organization.
• Ability to establish processes in a fast-growing company with a focus on execution, quality and attention to detail.
• Develop key relationships with industry professionals and influencers and serve as a face of the company in interviews and press pieces.
• Continue building the integration of both digital and physical capabilities and establish a comprehensive omni-channel strategy.
• Be accountable for brand growth, store and web traffic, and overall brand health.
• This role requires a leader who can stretch up and down (tons of strategic leadership height with the executive team, but also required to be in the details with a small and growing team)
• Build a world class marketing team in order to build a world class Cannabis brand.
• Key priorities- building the team, building the CRM program, putting a lot of fundamentals in place connected to annual planning and execution, commercialization/ product innovation
• This is a very entrepreneurial role. The successful candidate has an immense amount of agency over the role, development of the team and where the company takes the brand in the future. This is a highly unique opportunity!

The Experience You Bring and the Skills we Need:

· BS/BA in Marketing; MBA highly desired.

· Minimum of 10 years’ marketing experience with proven ability to lead strategy development and mentor marketing teams.

· Multi-site retail experience strongly preferred.

· Demonstrated success in using data and analytics to drive change, reach customers and deliver on ROI.

· Digitally savvy

· Strong business / financial acumen.

· Demonstrated experience using test and learn to move the needle.

· Ability to provide timely analysis and insights to senior leaders and ownership.

· Proven leadership skills with an ability to motivate, coach and hold teams accountable to produce high-quality results.

· Will bring creativity and originality to the organization’s marketing playbook.

· Outstanding time management skills and ability to coordinate multiple priorities and deadlines.

· Highly proficient communication skills, both oral and written.

· This is a dynamic team, and as such daily tasks may vary, resulting in a fast paced and lively work environment.

Physical Requirements

• Regularly required to sit for long periods of time
• Use hands to handle, control, or feel objects, tools, or controls.
• Reach with hands and arms; and talk or hear.

• Must be able to stand for the duration of the shift

• Frequently lift and/or move up to 50 pounds.
• Comfortable working in a greenhouse environment (tolerance of heat & humidity)

Why You’d Love This Role

You have:

• A high level of professionalism and believe in our founding principles: “Cannabis for humanity” and “Change for the better”. As such, you enjoy being involved in the community and being a steward for the company and the positive change that we believe in.
• A passion for providing the residents and visitors of Michigan with the highest quality and safest cannabis products in the state.
• A desire to change the social perception of cannabis and a passion for humanity.
• A constant desire to learn new skills and believe in continuous improvement, both personally and professionally.
• Value integrity and honesty and want to bring those values to the cannabis industry.
• Enjoy being part of a team and sharing your skills with your fellow citizens.
• An appreciation for all stages of the production cycle of cannabis, including harvesting, trimming and processing.
• An awareness of the contamination risk between a commercial and home grow, and thus can commit to not operating a home grow while working with us in the greenhouse.

We offer:

• Medical, Dental, Vision benefits active your first day of employment
• Paid time off
• Employee discount
• Employee sponsored life insurance
• Employee assistance program
• 401K & 401K matching

Common Citizen is an equal opportunity employer. We celebrate diversity and are committed to creating an environment of mutual respect for all people. If you are a member of an equity group, you are encouraged to self-identify, on your application, cover letter or resume.

***Must be at least 21 years of age as required by the Cannabis Regulatory Association**

Common Citizen

Universal Orlando

Company Description

Technicolor Creative Studios:

With around 12k people and growing by double digits, TCS is the world’s largest VFX organization and continues to be at the forefront of technological and creative innovation. Being responsible for some of the most memorable VFX films and adverts, TCS partners with brands from Apple to Disney to create content that is consumed by millions across the globe. During a period of unprecedented growth TCS has recently started the process of separating from the wider group to form a separately publicly traded business. This will allow for continued growth and position us to remain at the forefront of the creative industry.

Our four business divisions: TCS is comprised of four business units, each market leading and each serving a different part of the entertainment industry. All four business are seeing considerable growth and there are no signs of this slowing.

MPC – Serves Film and Episodic organizations. Having won several Oscars and other prestigious awards MPC partners with all the world leading film studios and has worked on films including The Lion King, Spider-Man: No Way Home, Top Gun, 1917, The Greatest Showman and Guardian of the Galaxy, to name but a few.

The Mill – Serves advertising organizations and has helped create some of the world’s most recognizable brands. With clients including Apple, Amazon, Budweiser and Nike The Mill is the most recognizable name in VFX advertising.

Mikros – Creating market leading animation, Mikros has created iconic shows such as Rug Rats, Alvin and the Chipmunks, SpongeBob and Paw Patrol.

Technicolor Games – Serves AAA game studios and work on asset creation as well as cinematics. Having worked on titles such as Call of Duty, Resident Evil, FIFA and Grand Theft Auto, Technicolor Games is growing incredibly quickly and rapidly moving into other areas of the games’ ecosystem.

The Team

The Global Employee Communications and Engagement team delivers exceptional internal campaigns and initiatives to engage everyone who works with us and excite those who may do so in the future.

When you join the team, you’ll be part of a global network of creative communicators, working with and learning from the most skilled people in the business.

Job Description

We are looking for a great communicator to lead internal communications and engagement in Canada. You will be responsible for the development and deployment of employee engagement programs, campaigns, and initiatives – including those related to Diversity, Equality & Inclusion. Our work focuses on informing and engaging our internal and external audiences. We aim to create and deliver a culture of inclusion to support our shared values to make sure we retain our people and others want to join us.

The Role Will Involve Two Main Areas Of Responsibility

This role is based in Montreal and reports to the Director of Employee Communications and Engagement.

The first is leading communications and engagement in Canada. You are a pro-active and creative individual with a passion for delivering communication campaigns, as well as planning exciting engagement activities for all. You will work closely with the Canada Leadership Team and the wider global team to create relevant and engaging content and activities – whilst managing some of the more ‘day-to-day’ requirements in a busy and creative studio environment. As a natural communicator and talented storyteller in both French and English, you’ll help to engage and inform our employees about our vision and strategy, keep everyone across the latest show developments and enhance our social and community contribution. You’ll create and manage a busy program of employee engagement activities within the studios and position the Technicolor Creative Studios brands in Canada as a highly desirable place to work for VFX and Animation artists around the world.

The second is a communications and engagement business partner role with one of our four brands at Technicolor Creative Studios. You will partner with the President and executive team for our animation brand Mikros, as well as supporting communications for the wider leadership team. With Mikros, you will develop and execute effective employee communications and engagement strategies that support business objectives with a focus on retention and awareness, including effective use of internal channels, curating our culture, and advancing employee engagement.

Primary Responsibilities

Communications & Engagement Manager, Canada

• Partner with the Canada Leadership Team and People & Talent to develop and deliver internal communications.
• Support the Canada sites with a regular rhythm of communications, one which keeps the facility informed and inspired through a variety of mediums.
• Lead the OLFQ committee (enlist members, host meetings, manage initiatives while following set government guidelines).
• Create written content for the company-wide intranet and other local channels.
• Conceive, film, and edit engaging video content.
• Build relationships with stakeholders across the studios to gain a sense of the latest developments within the local studios. Cater communications to the style and tone of voice to each of specific brands.
• Ensure all internal communications are compliant with the Quebec French law and manage the French Language committee.
• Manager “Monthlies” and all townhall communications.
• Work closely with marketing for show reels.
• Collaborate with the various services such as Human Resources, Immigration, Payroll, Production etc. on various annual communication requirements.
• Create synergies between the brands in Canada to ensure a common approach of communication whilst taking into consideration the different cultures.
• Collaborate with the Global Communications and Engagement team to create and implement an annual engagement calendar, then tailor to the Canadian studio’s various cultures.
• Ensure all important dates throughout the year are including in the engagement calendar.
• Work closely with the operations team to plan, execute and manage the various engagement activities in the various sites in Canada.
• Support on global campaigns and initiatives.
• Help support onboarding campaigns with the operations team with engaging activities and branded items.
• Support the internal engagement surveys, ensuring the leadership team has access to insights that inform positive change.
• Align with our global communication and engagement team to roll out key campaigns locally and push success stories from local sites for wider consumption.
• Initiate certain committees on each site in Canada (Balance/DEI, Social, Culture, OLFQ).
• Support and coordinate annual activities with our Mental Health Advisor.
• Plan, execute and manage wrap parties.
• Ensure to plan events around awards and milestones (annual service awards, film awards etc.).

Business Partner (BP) for Mikros

• Be the main communications and engagement point of contact for Mikros.
• Build trusted relationships with leadership and senior stakeholders at Mikros to support and anticipate needs.
• Serve as a communications partner to the President of Mikros to understand their priorities and provide support on delivering bespoke business goals.
• Analyze data and feedback to determine trends, areas for improvement and recommend and/or implement appropriate communications and engagement campaigns and initiatives.
• Strategize and develop plans for staff retention efforts.
• Meet regularly with senior leaders to provide feedback with a focus on growth and achievement of development goals.
• Act as a brand guardian to ensure both Mikros and Technicolor Creative Studios are positioned correctly alongside the established brands in the portfolio.
• Manage internal communications channels and events e.g. townhalls/all-staff sessions/world events days/corporate and local events.

Qualifications

• Bilingualism (French and English) is a must
• BAC in related area or equivalent work experience
• Five or more years in related position within comparable industry
• Experience of working in a fast paced, creative environment
• Experience of delivering communications for a busy organization across a range of channels
• Experience of developing and managing engagement activities
• Excellent writing skills in both French and English, with a journalistic instinct for a story
• Innovative and forward thinking, keeping up with the latest in digital/social media trends and platforms, proactively incorporating new ideas
• Good communicator with strong interpersonal and business skills
• Self-starter with a good sense of prioritization and hands-on approach, able to deliver to tight deadlines
• Experience using Adobe Creative Suite is desirable
• Event management experience is desirable
• Experience with film equipment or camera is desirable
• Experience of guiding and supporting communications for senior leaders
• The ability to understand business goals and recommend new communications approaches and initiatives
• Experience with rapid and complex changing work environment.
• Will be an enthusiastic team player with a strong drive to create a positive work environment.
• You will have high energy and flexibility, fantastic communication skills and high amounts of drive.
• Ability to develop strong working relations at all levels.

Additional Information

Please click here to review our privacy notices for job applicants.

If you require assistance applying, please reach out to [email protected] and we’ll be happy to assist.

TECHNICOLOR IS AN EQUAL OPPORTUNITY EMPLOYER

Technicolor complies and prohibits against discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state/provincial or local law.

All your information will be kept confidential according to EEO guidelines.
Technicolor Creative Studios

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Summary

Job Description

This position is responsible for providing the leadership, direction and resources to effectively manage multiple quick food service venues, daily departmental operations and special projects in support of the theme park.

Essential Functions

• Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and food & beverage operations.
• Create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
• Partner with Human Resources to continuously train and develop restaurant teams through individual performance planning.
• Responsible for performance evaluations, disciplinary recommendations and succession planning.
• Responsible for performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings.
• Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment and Union guidelines, as well as Company policies and procedures.
• Maintain or exceed weekly budgeted operating results: cost of goods, variable labor, safety, guest service, cleanliness and food quality. Responsible for monitoring performance and making recommendations to maximize current trends.
• Communicates on a constant basis with Area Manager regarding restaurant performance and challenges; makes recommendations for improvement when necessary.
• Review and analyze restaurant performance results (financial, guest service & safety) daily while identifying and resolving opportunities with management team.
• Develop and foster open communication and solid working relationships between business units and company departments.
• Takes an active part in recruitment and retention of staff.
• Responsible for developing weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals.

Qualifications

Qualifications/Requirements:

• High School diploma or GED required
• Experience: 5+ years quick service management experience while managing a team of 20+employees
• Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
• Excellent written and verbal communication skills to effectively communicate with all levels of the organization
• Ability to work rotating schedules, holidays, weekends and nights
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day

Desired Characteristics

• Bachelor’s degree in Business Administration (or related field) preferred
• Certifications: ServSafe, Los Angeles Food Safety, or equivalent preferred; TIPS certified preferred.
• Previous Quick Food service management experience, specifically within the theme park/entertainment industry preferred
• A strong passion for delivering the highest quality of guest service.
• Strong organizational, planning, delegation, mentoring and coaching skills.
• Strong interpersonal and analytical skills
• Strong administrative, organizational, problem solving and project management skills. Able to create and deliver presentations and think creatively.
• Ability to manage effectively under deadlines
• Previous experience with creating and managing budgets
• Theme Park Operations knowledge
• Experience managing in a union environment

Salary Range: $65,000 – $80,000; bonus eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Summary

Job Description

This position is responsible for providing the leadership, direction and resources to effectively manage multiple quick food service venues, daily departmental operations and special projects in support of the theme park.

Essential Functions

• Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and food & beverage operations.
• Create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
• Partner with Human Resources to continuously train and develop restaurant teams through individual performance planning.
• Responsible for performance evaluations, disciplinary recommendations and succession planning.
• Responsible for performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings.
• Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment and Union guidelines, as well as Company policies and procedures.
• Maintain or exceed weekly budgeted operating results: cost of goods, variable labor, safety, guest service, cleanliness and food quality. Responsible for monitoring performance and making recommendations to maximize current trends.
• Communicates on a constant basis with Area Manager regarding restaurant performance and challenges; makes recommendations for improvement when necessary.
• Review and analyze restaurant performance results (financial, guest service & safety) daily while identifying and resolving opportunities with management team.
• Develop and foster open communication and solid working relationships between business units and company departments.
• Takes an active part in recruitment and retention of staff.
• Responsible for developing weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals.

Qualifications

Qualifications/Requirements:

• High School diploma or GED required
• Experience: 5+ years quick service management experience while managing a team of 20+employees
• Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
• Excellent written and verbal communication skills to effectively communicate with all levels of the organization
• Ability to work rotating schedules, holidays, weekends and nights
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day

Desired Characteristics

• Bachelor’s degree in Business Administration (or related field) preferred
• Certifications: ServSafe, Los Angeles Food Safety, or equivalent preferred; TIPS certified preferred.
• Previous Quick Food service management experience, specifically within the theme park/entertainment industry preferred
• A strong passion for delivering the highest quality of guest service.
• Strong organizational, planning, delegation, mentoring and coaching skills.
• Strong interpersonal and analytical skills
• Strong administrative, organizational, problem solving and project management skills. Able to create and deliver presentations and think creatively.
• Ability to manage effectively under deadlines
• Previous experience with creating and managing budgets
• Theme Park Operations knowledge
• Experience managing in a union environment

Salary Range: $65,000 – $80,000; bonus eligible

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

BOH (Back of House) Kitchen Manager is an essential leadership and management role of food service venue(s), primarily responsible all aspects of day to day kitchen operations by providing leadership, directions and resources to effectively fulfill venue(s) and departmental goals in support of the theme park

Essential Functions

• Actively promotes USH and Food Department Vision, Mission and Values
• Instills Culture of Excellence, Respect and Diversity
• Ensures high Team Member engagement and satisfaction
• Ensures company policy and brand standards are followed
• Ensures full compliance of all Federal, State and Local Laws regarding labor and employment
• Partners with Management and Human Resources Teams to staff and build healthy roster size and talents
• Champions high food quality and food safety standards
• Collaborates with Management Teams to exceed all financial and business metrics

Core Responsibilities

• Executes strategic plans to optimize venue(s) profits while maintaining high food quality, food safety and cleanliness standards
• Partners and collaborates with Management to drive and exceed all financial goals including revenue, variable labor and COGs
• Reviews and analyzes financial and guest satisfaction reports to quickly identify opportunity areas and develops action plans to improve.
• Analyzes business and product mix trends to accurately forecast order supplies, food and ingredients based on rapidly shifting seasonal demands
• Consistently drives process improvements and efficiencies to enhance kitchen operations
• Able to establish and maintain adequate inventory, preparation, and production par level to ensure full menu availability
• Ensures proper food rotation (FIFO) practices are executed to prevent quality and spoilage issues
• Manages food product and supply inventory including monthly inventory counts to resolve any cycle count variances with corrective actions
• Collaborates with Culinary, Management and Sourcing Teams on supply chain issues and recommends ingredient substitution when needed
• Ensures daily line check, food quality and food safety inspections to performed and meets standards
• Takes an active part in recruitment, development and retention of staff
• Creates weekly schedules to efficiently staff for business demand
• Effectively builds a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
• Works closely with Human Resources and Management Teams to manage individual performances including coaching, development and disciplinary actions
• Develop and foster open communication and healthy working relationships with all support partners, between business units and company departments.
• Collaborates with Culinary and Management Teams to effectively roll out any menu adjustments/changes
• Schedule and oversee necessary maintenance and repairs on kitchen appliances
• Respond personally to guest questions and complaints

This position is required to be performed full-time from an NBCUniversal-designated worksite. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $65,000 – $80,000 (bonus eligible)

Qualifications

Requirements:

• High School diploma or GED required
• Culinary knowledge and experiences
• Experience: 5+ years restaurant management experience while managing a team of 20+employees
• Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
• Excellent written and verbal communication skills to effectively communicate with all levels of the organization
• Ability to work rotating schedules, holidays, weekends and nights
• Able to work outdoors in varying weather conditions

Desired Characteristics

• Bachelor’s degree in Hospitality and Business Administration (or Culinary related field) preferred
• Certifications: ServSafe, Los Angeles Food Safety, or equivalent preferred; TIPS certified preferred.
• Previous Quick Food service management experience, specifically within the theme park/entertainment industry preferred
• A strong passion for delivering the highest quality of guest service.
• Strong organizational, planning, delegation, mentoring and coaching skills.
• Strong interpersonal and analytical skills
• Strong administrative, organizational, problem solving and project management skills. Able to create and deliver presentations and think creatively.
• Ability to manage effectively under deadlines
• Previous experience with creating and managing budgets
• Theme Park Operations knowledge
• Experience managing in a union environment

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Direct the operation of 8-12 quick service branded restaurants with sales volume ranging from 20M-30M per year. Responsible for implementation of strategic planning to optimize restaurant profits while adhering to quality, cleanliness and guest service standards. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

• Fluent understanding of restaurant & food service P&L’s (labor & food & beverage costs), financial metrics & venue budgets.
• Understand the role that the Area Manager plays in supporting all internal customers (staff) so that they are able to provide excellent products and services to our paying guests.
• Accountable for creating and implementing GSAT (Guest Satisfaction) & TSAT (Team Satisfaction) action plans at the venue level to drive guest service & employee satisfaction.
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures. Follow up on Environmental health related cases & training to promote and continuously improve departmental safety.
• Partner with Human Resources Manager to continuously train, develop and promote all restaurant teams through individual performance planning.
• Partner with Shared Services’, training department & culinary Training positions to ensure proper new venue planning and new product roll-outs.
• Partner with Quality Assurance department to ensure that the highest levels of safe food handling practices are being met. Train& develop teams to have strong understanding of the importance of food safety.
• Responsible for performance evaluations, disciplinary recommendations and succession planning and management development to ensure needs are met.
• Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor.
• Maintain safety, guest service, cleanliness and food quality standards.
• Responsible for monitoring daily business performance and making recommendations to maximize current trends.
• Communicate with Managers departmental and corporate objectives.
• Discuss restaurant challenges to Senior Management with recommendations for improvement.
• Review and analyze restaurant performance results daily while identifying and resolving opportunities with Managers with a goal of exceeding annual cash flow targets.
• Review weekly schedules and staffing levels maintaining competent, motivated, guest service oriented employees.
• Work with counterparts in food to maintain a Person in Charge for all areas at all times of park operation.
• Performs other duties as assigned

This position is required to be performed full-time from an NBCUniversal-designated worksite. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 – $105,000 (bonus eligible)

Qualifications

Qualifications/Requirements

• High School diploma or GED required / Undergraduate Degree in Hospitality or Business Field Preferred
• Minimum 5-7 years management & food industry experience with multiple large high volume food service operations exceeding over $15M in revenue/sales.
• Must be available to work on weekends, holidays and nights

Desired Characteristics

• Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred.
• Must be able to express ideas clearly and logically
• Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind
• Must have proven track record in leading & developing large teams through coaching, mentoring & training.
• Strong customer service skills and the ability to identify key elements of guest concerns when replying to guests
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization
• Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)
• Ability to develop organic growth and revenue plans (operations and menu engineering, development and implementation of suggestive selling programs, etc.) with proven track record. Must have proven success in controlling costs, maximizing profit and directly supervising multiple managers
• Strong customer service, interpersonal and organizational skills
• Able to provide creative solutions to guest situations
• Ability to work in a high paced, repetitive team work environment
• Theme park experience preferred
• Experience managing in a union environment
• Strong interpersonal and analytical skills
• Quick thinker with the ability to make sound decisions

Additional Requirements

• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Summary

Job Description

Become a member of our fast growing CityWalk food service management team! – You will be responsible for the daily shift supervision and management support of our exciting new quick service food units. Work in a fast paced, fun & quickly growing environment that allows you the ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

Essential Functions

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Company policies and procedures.
• With the direction of the Manager, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff, provides work direction, performance reviews, and coaching to the team.
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employee’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Maintain or exceed weekly budgeted variable operations result: cost of goods, variable labor, and safety. Adjust operations as necessary to budgets. Exceed annual cash flow trends.
• Shift supervision and responsibility of opening, mid and closing restaurant shifts.
• Maintain a clean, safe and professional work area.
• Ensure proper hiring, and training content is maintained.
• Ensure the workforce is trained and proficient at operating venue.
• Performs other duties as assigned.

Qualifications

Qualifications/Requirements

• High School diploma or GED required
• Minimum 2+ year’s Restaurant Management/Supervisory experience with experience managing high volume quick service or casual dining restaurants with a team of 15+ employees.
• Must have a flexible schedule to meet the needs of a 24/7 – 365 day operation, inclusive of weekends, holidays and nights.
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
• Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind.
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization.
• Strong customer service, interpersonal and organizational skills
• Must be willing to work in Universal City, CA
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the United States
• Must be 18+ years or older

Desired Characteristics

• Associate or Bachelor’s degree (or equivalent) in hospitality management or business administration preferred.
• Experienced in Quick Serve or Casual dining Restaurant experience preferred.
• Proficient in MS Word, Excel, and food related Point of Service & inventory systems.
• Able to provide creative solutions to guest situations.
• Previous experience with scheduling restaurant labor & staffing needs to operate an efficient business

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
NBCUniversal

Social Media & Analytical Manager – £35K – £45K – Blackpool

I am looking for passionate and analytical thinking social media talent to drive and grow the social media presence of a business who create and invest in commercial ventures within the health & leisure, property, sustainability, entertainment and travel industry.

Those who have previous experience analysing data and creating reports based on performance, managing social media platforms, creating exciting and eye-catching content, working in any of the listed sectors and have a keen interest in keeping up to date with the latest digital trends you will be best suited for this role.

Role responsibilities:

• Manage and optimise all social media platforms
• Planning effective strategy for campaigns
• Producing reports and analysing performance with reccomedati9ons for growth
• Content development
• Responsible for the content calendar
• Creating post for FB, Instagram and Twitter daily

Required skills:

• At least 5 years’ experience in a social media role
• Understand the analytical metrics of social platforms and brands
• Experience working across Twitter, Facebook and Instagram
• Excellent verbal and written communication skills
• Growing an organic following across social media
• Experience working with influencers

Location: Blackpool

If this sounds like your ideal role, please apply to this advert directly or send your CV to: [email protected] or alternatively call me on 0161 486 1599

Social Media & Analytical Manager – £35K – £45K – Blackpool

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