Chicago Casting Calls & Acting Auditions

The General Manager is responsible for the efficient, professional and profitable operation of the assigned OVG venue.   In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations for an Arena/Complex. This position is responsible for the development, coordination and management of all aspects and strategies for the arena’s entertainment events. 

• Arrange for and otherwise book Events at the venue, develop and maintain relationships with reputable promoters, local market contacts, agents and talent affiliates to attract concerts, shows, entertainment events, etc.
• Administration of specific plans and programs prescribed by corporate directives, to include: HR, Sales and Marketing, quality assurance, energy efficiency, safety/emergency procedures, crowd control and crisis management practices, or other areas as needed.
• Generate for client/corporate in a timely manner financial and other reports detailing the arena activities.
• Prepare a proposed annual Operating Budget and submit such proposed budget to client/corporate.
• Oversee day to day operation, ensuring s technical and staff resource needs for all events, oversees plans for allocating those resources, and successfully manages their efficient implementation.
• Insure all agreements made regarding the Arena Facility are in compliance with the contract, state and federal law.
• Provide final approval for all contracts and agreement.
• Attend conferences and trade association meetings.

• Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field.
• Minimum of five (5) years management experience in an Arena, Convention Center, Hotel or other similar public assembly facility
• The ability to research, develop and maintain relationships with artist agents, artist management as well as local, regional and national promoters.
• Proven leadership skills
• Demonstrated knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning, facility operations, budget preparation and personnel management
• Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
• Ability to express ideas clearly through both oral and written communication
• Superior Sales and Marketing skills
• Knowledge of budget preparation and control
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations
• Effectively work under pressure and meet tight deadlines in a fast-paced environment
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
• Ability to make sound business/operations decisions quickly and under pressure.
• Ability to speak, read, and write in English.
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
• Ability to handle cash accurately and responsibly.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
• Ability to work independently with little direction.

Comcast

The General Manager is responsible for the efficient, professional and profitable operation of the assigned Spectra venue.   In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations for an Arena/Complex. This position is responsible for the development, coordination and management of all aspects and strategies for the arena’s entertainment events. 

• Arrange for and otherwise book Events at the venue, develop and maintain relationships with reputable promoters, local market contacts, agents and talent affiliates to attract concerts, shows, entertainment events, etc.
• Administration of specific plans and programs prescribed by corporate directives, to include: HR, Sales and Marketing, quality assurance, energy efficiency, safety/emergency procedures, crowd control and crisis management practices, or other areas as needed.
• Generate for client/corporate in a timely manner financial and other reports detailing the arena activities.
• Prepare a proposed annual Operating Budget and submit such proposed budget to client/corporate.
• Oversee day to day operation, ensuring s technical and staff resource needs for all events, oversees plans for allocating those resources, and successfully manages their efficient implementation.
• Insure all agreements made regarding the Arena Facility are in compliance with the contract, state and federal law.
• Provide final approval for all contracts and agreement.
• Attend conferences and trade association meetings.

• Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field.
• Minimum of five (5) years management experience in an Arena, Convention Center, Hotel or other similar public assembly facility
• The ability to research, develop and maintain relationships with artist agents, artist management as well as local, regional and national promoters.
• Proven leadership skills
• Demonstrated knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning, facility operations, budget preparation and personnel management
• Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
• Ability to express ideas clearly through both oral and written communication
• Superior Sales and Marketing skills
• Knowledge of budget preparation and control
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations
• Effectively work under pressure and meet tight deadlines in a fast-paced environment
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
• Ability to make sound business/operations decisions quickly and under pressure.
• Ability to speak, read, and write in English.
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations.
• Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
• Ability to handle cash accurately and responsibly.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
• Ability to work independently with little direction.

Comcast

Job Purpose

General Manager (GM) is responsible for the overall operations of the venue, and the results driven by venue performance. This position must be actively involved with each department, ensuring processes work together and people perform together.

The GM is equally responsible for the hospitality and guest service in the venue, ensuring that all associates, work together to deliver exceptional service to all guests. The GM must have awareness of any Human Resources (HR) issues in the venue and achieves this awareness through effective communication strategies.

The GM must also drive venue culture and be actively involved with community outreach.

Responsibilities

• Overseeing daily business operations.
• Developing and implementing revenue growth strategies.
• Drive company culture in and out of the venue.
• Responsible for training managers and staff for optimum performance and driving sales.
• Creating and managing budgets.
• Controlling costs and introducing tactical initiatives to prevent losses.
• Improving revenue growth by strategically identifying sales opportunities locally.
• Hiring, training, and coaching employees.
• Delegating responsibilities to ensure employees grow and develop in their positions.
• Employ various initiatives to coach employees to optimize their capabilities.
• Evaluating performance and productivity.
• Analyzing accounting and financial data and managing budgets.
• Monitoring invoices, money handling procedures, accounting, and bank processes.
• Overseeing marketing initiatives and special events.
• Promoting company-sponsored training and growth initiatives.
• Developing and maintaining good working relationships with a variety of people, including
• vendors, internal stakeholders, staff, and senior management.
• Performs other duties as assigned and requested by the Regional Director of Operations.

Core Competencies

• Diversity Management & Promotion
• Business Acumen
• Critical Thinking
• Develops Talent
• Entrepreneurial Spirit

Qualifications

• Travel by air and ground transportation unaccompanied and overnight, as necessary.
• Work extended hours as required and/or during other busy periods based on business
• needs.
• Operate a personal computer and use required applications.
• Work with minimal supervision.
• Read and comprehend complex printed data/information and reports.
• Possess excellent verbal and written communication skills.
• Effectively prepare and present complex information to members of management.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office Suite or similar software.

Education

Bachelor’s degree in Business or relevant field preferred

Skills/Abilities/Personal Characteristics

• Minimum of 3-5 years experience managing a complex leisure entertainment concept.
• Prior experience as a General Manager or Assistant General Manager in a high volume
• ($8M+ annual) restaurant, hotel, or leisure entertainment facility.
• Proven track record of managing complex budgets and increasing revenue successfully.
• Outstanding verbal and written skills, and experience working with staff on all levels.
• Prior experience managing major projects and supervising the day-to-day activities of workers.
• Ability to communicate effectively and efficiently across levels within the organization.

Working Conditions

• Days and hours of work vary by schedule and business needs.
• Evening, weekend, and holiday work will be required.
• Special working conditions include but are not limited to a range of circumstances such as sitting or standing for periods of time.
• May need to lift up to 50 pounds.
• Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Our Company is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. Additionally, our company takes action to prevent retaliation and to create a respectful, equitable, and inclusive environment for everyone.

Confidential

JLB are proud to be supporting a leading Sports marketing agency that are looking to hire a Senior Partnerships Manager to join their team.

The partnerships team primarily works with rightsholders within sport, entertainment & media aiming to deliver marketing strategies to help drive clients revenue and brand objectives.

We are ideally looking for someone that has had 5+ years experience within partnerships or integrated marketing either within an agency or on the rightsholder/brand side. Ultimately having a current network of brands that you have strong relationships will make the transition in to this role easier.

A normal day will consist of:

• Creating pitch strategies, brand concepts and partnerships ROI
• Leading client calls to provide updates ensuring client goals are met
• Creating pitch decks that represent the agency in the right way
• Researching industry trends
• Development of key KPIs for Partnerships

In return for your hard work our client is looking to pay between $100k-$120k base salary plus a discretionary bonus and amazing benefits.

If this sounds like the right career move for you and you’re ready for your next challenge then please apply now!*

*Due to the specific requirements our client has and the volume of applications we receive we can only respond to candidates that meet the criteria for this search.

JLB

The General Manager is responsible for the efficient, professional and profitable operation of the assigned Spectra venue.   In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations for an Arena/Complex. This position is responsible for the development, coordination and management of all aspects and strategies for the arena’s entertainment events. 

• Arrange for and otherwise book Events at the venue, develop and maintain relationships with reputable promoters, local market contacts, agents and talent affiliates to attract concerts, shows, entertainment events, etc.
• Administration of specific plans and programs prescribed by corporate directives, to include: HR, Sales and Marketing, quality assurance, energy efficiency, safety/emergency procedures, crowd control and crisis management practices, or other areas as needed.
• Generate for client/corporate in a timely manner financial and other reports detailing the arena activities.
• Prepare a proposed annual Operating Budget and submit such proposed budget to client/corporate.
• Oversee day to day operation, ensuring s technical and staff resource needs for all events, oversees plans for allocating those resources, and successfully manages their efficient implementation.
• Insure all agreements made regarding the Arena Facility are in compliance with the contract, state and federal law.
• Provide final approval for all contracts and agreement.
• Attend conferences and trade association meetings.

• Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field.
• Minimum of five (5) years management experience in an Arena, Convention Center, Hotel or other similar public assembly facility
• The ability to research, develop and maintain relationships with artist agents, artist management as well as local, regional and national promoters.
• Proven leadership skills
• Demonstrated knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning, facility operations, budget preparation and personnel management
• Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
• Ability to express ideas clearly through both oral and written communication
• Superior Sales and Marketing skills
• Knowledge of budget preparation and control
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations
• Effectively work under pressure and meet tight deadlines in a fast-paced environment
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
• Ability to make sound business/operations decisions quickly and under pressure.
• Ability to speak, read, and write in English.
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations.
• Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
• Ability to handle cash accurately and responsibly.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
• Ability to work independently with little direction.

Comcast

The General Manager is responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy formulation, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations. Give direction to each department, as needed, through each department’s director.

• Maintains active contact with the Client/Contract Administrator and ensures compliance with all provisions of the services contract.
• Aggressively promotes the use of the facility to maximize its utilization.
• Establishes and maintains effective working relationships with the Client/Contract Administrator, boards, tenants, government departments and agencies, entertainment/convention industry, community and civic organizations to encourage continual and regular use of the facility.
• Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include: matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
• Develops and implements facility goals in accordance with the management contract, the Client’s objectives, corporate policy, and good business practice.
• Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office.
• Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.
• Assists and coordinates with the development of the annual operating calendar, activity schedules, projections for attendance and/or revenue.
• Negotiates lease agreements as determined necessary and in the best interests of the facility.
• Negotiates contracts and agreements with promoters, event organizers, hosts, managers and agents.
• Conducts weekly staff meetings
• Directs the development and administers the execution of operating and marketing plans, financial plans and documents; to include, operating revenue and expense budgets; capital expense plans and budgets.
• Provides guidance of day-to-day operations; assuring the coordination of plans, programs and events; conducts post-event operational and financial review and analysis.
• Provides final approval of all contracts and agreements with suppliers, promoters, and leseesfor necessary activities and services at the Convention Center.
• Oversees and advises Human Resources on any necessary modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
• Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state and federal regulations.
• Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with policies and procedures.
• Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff.
• Establishes and maintains effective working relationships with the employees, union representatives, community, and the general public.

Supervisory Responsibilities

Manages and coaches Directors and Managers who supervise employees in the Finance, Marketing, Operations, Sales, Food & Beverage Departments, or other facility departments. Responsible for shaping the overall culture, direction, coordination, and evaluation of the team and facility. Responsibilities include interviewing, hiring, training, and coaching employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

• Minimum 5+ years of venue management in a convention center or other similar facility
• Strong leader and with excellent communication skills
• Ability to work with and maintain highly confidential information is required
• Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
• Demonstrated knowledge of the principles and practices used in the successful management of convention facilities of a similar description
• Ability to anticipate problems and implement immediate corrective action
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the hospitality ndustry
• Significant knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations
• Strong emphasis towards hospitality/customer service for the meeting, convention and entertainment industry
• Knowledge of facility operating standards, building maintenance, custodial, personnel and office management
• Solid and effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions
• Ability to prioritize and meet deadlines
• Excellent organizational skills and attention to detail
• Bachelor’s degree from an accredited college or university or equivalent work experiences
• Proficiency with data processing and MS Office applications

Comcast

The General Manager is responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy formulation, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations. Give direction to each department, as needed, through each department’s director.

• Maintains active contact with the Client/Contract Administrator and ensures compliance with all provisions of the services contract.
• Aggressively promotes the use of the facility to maximize its utilization.
• Establishes and maintains effective working relationships with the Client/Contract Administrator, boards, tenants, government  departments and agencies, entertainment/convention industry, community and civic organizations to encourage continual and regular use of the facility.
• Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate  directives, to include: matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
• Develops and implements facility goals in accordance with the management contract, the Client’s objectives, corporate policy,  and good business practice.
• Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the  Corporate Office.
• Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.
• Assists and coordinates with the development of the annual operating calendar, activity schedules, projections for attendance and/or revenue.
• Negotiates lease agreements as determined necessary and in the best interests of the facility.
• Negotiates contracts and agreements with promoters, event organizers, hosts, managers and agents.
• Conducts weekly staff meetings 
• Directs the development and administers the execution of operating and marketing plans, financial plans and documents; to include, operating revenue and expense budgets; capital expense plans and budgets.
• Provides guidance of day-to-day operations; assuring the coordination of plans, programs and events; conducts post-event operational and financial review and analysis.
• Provides final approval of all contracts and agreements with suppliers, promoters, and lesees for necessary activities and services at the Convention Center.
• Oversees and advises Human Resources on any necessary modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
• Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state and federal regulations.
• Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with policies and procedures.
• Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff.
• Establishes and maintains effective working relationships with the employees, union representatives, community, and the general public.

Supervisory Responsibilities:

Manages and coaches Directors and Managers who supervise employees in the Finance, Marketing, Operations, Sales, Food & Beverage Departments, or other facility departments. Responsible for shaping the overall culture, direction, coordination, and evaluation of the team and facility. Responsibilities include interviewing, hiring, training, and coaching employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

• Minimum 5+ years of venue management in a convention center or other similar facility
• Strong leader and with excellent communication skills
• Ability to work with and maintain highly confidential information is required
• Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
• Demonstrated knowledge of the principles and practices used in the successful management of convention facilities of a similar      description
• Ability to anticipate problems and implement immediate corrective action
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the hospitality industry
• Significant knowledge of event solicitation and presentation, public relations, advertising and media relations and event      planning
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations
• Strong emphasis towards hospitality/customer service for the meeting, convention and entertainment industry
• Knowledge of facility operating standards, building maintenance, custodial, personnel and office management
• Solid and effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal      constructively with conflict; to motivate, provide counsel and execute applicable solutions
• Ability to prioritize and meet deadlines
• Excellent organizational skills and attention to detail
• Bachelor’s degree from an accredited college or university or equivalent work experiences
• Proficiency with data processing and MS Office applications
• Ability to work nights, all events, weekends, and holidays as required

Comcast

The General Manager is responsible for the efficient, professional and profitable operation of the assigned Spectra venue.   In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations for an Arena/Complex. This position is responsible for the development, coordination and management of all aspects and strategies for the arena’s entertainment events. 

This role will pay a salary betwen $100,000 and $120,000. 

For FT roles:   Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

• Arrange for and otherwise book Events at the venue, develop and maintain relationships with reputable promoters, local market contacts, agents and talent affiliates to attract concerts, shows, entertainment events, etc.
• Administration of specific plans and programs prescribed by corporate directives, to include: HR, Sales and Marketing, quality assurance, energy efficiency, safety/emergency procedures, crowd control and crisis management practices, or other areas as needed.
• Generate for client/corporate in a timely manner financial and other reports detailing the arena activities.
• Prepare a proposed annual Operating Budget and submit such proposed budget to client/corporate.
• Oversee day to day operation, ensuring s technical and staff resource needs for all events, oversees plans for allocating those resources, and successfully manages their efficient implementation.
• Insure all agreements made regarding the Arena Facility are in compliance with the contract, state and federal law.
• Provide final approval for all contracts and agreement.
• Attend conferences and trade association meetings.
• Solicit and sell sponsorships and signage for stadium

• Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field.
• Minimum of five (5) years management experience in an Arena, Convention Center, Hotel or other similar public assembly facility
• The ability to research, develop and maintain relationships with artist agents, artist management as well as local, regional and national promoters.
• Proven leadership skills
• Demonstrated knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning, facility operations, budget preparation and personnel management
• Ability to apply conflict resolution and problem-solving skills in a team-oriented environment
• Ability to express ideas clearly through both oral and written communication
• Superior Sales and Marketing skills
• Knowledge of budget preparation and control
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations
• Effectively work under pressure and meet tight deadlines in a fast-paced environment
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
• Ability to make sound business/operations decisions quickly and under pressure.
• Ability to speak, read, and write in English.
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations.
• Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
• Ability to handle cash accurately and responsibly.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
• Ability to work independently with little direction.

Comcast

Every great story has a new beginning.

We’re excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. We’re a premier global media and entertainment company offering audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. Our mission is simple. To be the world’s best storytellers with world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter. 

Warner Bros. Discovery’s DTC technology and product organization sits at the intersection of tech, entertainment, and everyday utility. We are continuously leveraging new technology to build immersive and interactive viewing experiences. Our platform covers everything from search, catalog, and video transcoding, to personalization, global subscriptions, and more. We are committed to delivering quality user experiences, ranging from video streaming to applications across connected TV, mobile, web and consoles. As a pure tech organization, we are essential to Warner Bros. Discovery’s continued growth, building world-class products from the ground-up for our iconic brands like HBO Max, Discovery Channel, CNN, Food Network, HGTV, Eurosport, MotorTrend, and many more.

In this role, you are part of the Global Partner Integrations team and the primary owner of partner operations globally. You are experienced in the development / execution of scalable and consistent global operations processes that govern the end-to-end lifecycle of partner integrations, such as QA, partner rollout management, and incident response. You are passionate about taking a data-driven approach to devise proactive strategies to address potential issues and improve operations and refine them continuously. You are comfortable developing, monitoring, representing partner reliability metrics to top company leadership and stakeholders. This role will lead a global team of operations engineers and QA engineers across different time-zones.

• 8 to 10 years of experience in reliability operations, engineering, or quality assurance functions with a proven track record of being a successful team leader / people manager of a global operation
• Ability to lead the design, implementation and delivery of highly complex operations framework with measurable success criteria that is consistent and scalable to support different products, operations and partner response capabilities 
• Ability to communicate effectively (both verbally and written) with internal / external stakeholders of different levels and functions
• Report on the status of partner operations, incidents and action plans to the senior tech leadership teams. Must be able to provide root-cause analysis and technical details for incidents and work across impacted teams to develop a solution
• Define partner operations and reliability metrics / success criteria and lead a continuous effort to refine them to gain better insight on partner operations
• Ability to analyze data to identify potential issues / opportunities and develop proactive action plans with measurable outcomes to improvement partner operations
• Possess deep knowledge of the core system technologies relevant to partner integrations and ability to dive deep with engineering / operations teams to investigate and improve our support architecture 
• Experience in JWT, JSON and OAuth technologies is preferred
• Experience in STB development / testing is preferred 
• A working knowledge of software engineering practices and processes, sufficient to evaluate the degrees of difficulty, scope and effort required.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles that will be performed in New York City. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $197,000 – $296,000 salary per year.

Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Discovery requires vaccination for employment consideration, except where prohibited by law. Discovery will consider requests for exemption from this requirement upon an offer of employment. Employees with approved exemptions due to health or religious reasons must abide by weekly rigorous COVID-19 testing protocols.

Discovery Communications, Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to all local Fair Chance Ordinances.

EEO is the Law

Pay Transparency Policy Statement

California Job Applicant Privacy Policy

Transparency In Coverage

If you are an individual with a disability and need an accommodation during the application process, please send an email request to [email protected]

Discovery Inc

In this role, you will be a part of shaping the future of entertainment and media with one of the world’s leading streaming services. You’d lead the way with a radically collaborative crew that thrives off audacious thinking. We want challengers who know what it takes to command attention, architect fandoms and never lose sight of even the smallest of details when it comes to opportunities for impact.

This particular account is right-fit for social-savvy, entertainment enthusiasts:

• Emerging platforms and the shifts that come with them don’t shake you
• A day spent not rehashing the latest trends in film, sports and TV is not a day lived
• Ability to separate substantive, brand-building moves from quick-hit stunts

Role Purpose:

• We’re looking for a high conceptual thinker that has a deep passion for people and how they activate on the internet. You’ll need to be able to confidently and independently lead brands, connect our brands to culture and have a strong track record of consistency with groundbreaking campaigns. You will invent social tactics, mentor junior associates and manage the day-to-day progress of a project from start to finish. We want to make beautiful things for the internet in whatever format is deemed most relevant. We stand out in the market because every detail is considered. We consider the small things as much as we do the big.

Key Accountabilities:

• Delivers integrated communications solutions, creative platforms and executions

• Realizes the strategic direction and creative vision of the agency

• Ability to effectively collaborate with partner in craft as well as cross-department teams to develop work

• Works closely with the creative department to develop differentiating and original creative concepts and award-winning, media-coverage worthy creative work to impact a client’s business to great effect

• Takes ownership for the delivery of the client’s brand vision

• Creatively supports the effective use of technology and its applications to solve business problems

• Champions, defines and feeds back on the creative process and output

Qualifications

Our team is searching for a social-first creative (copy) leader who is passionate about film, sports, pop culture, and art. This person must have a digital portfolio with social-first writing examples (All social channels including IG, YouTube, TikTok, and emerging platforms).

• 5+ years of management experience

• Examples of digital-first thinking. You need to love the internet and creating in that space.

• We move at speed, we make lots of work, we need clear-eyed leaders. You need to love mentoring junior talent, you need to have the experience navigating interagency relationships, and you need to love building relationships with our awesome clients.

• Detail-oriented. We need buttoned-up creatives that believe in total accountability

Working with us:

Joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

We are united by four signature strengths:

Boundless Creativity – Kitsune Fox: In Japanese culture – the Kitsune Fox sees the future. We run towards the future, forever asking: what’s next? Our imagination has no limit. Our clients seek us out because we believe there is no problem we cannot solve with the power of modern creativity.

Intelligent Scale – Ryujin Dragon: The Ryujin Dragon controls the ocean and the tides. We flow the right talent around the right brief in the right moment, wherever it sits in the world. We scale our unique ideas with precision, using intelligent technology to make personal connections with millions around the world.

Obsessive Craft – Orizuru Crane: The Orizuru Crane carries the soul up to paradise. It inspires the most classic and iconic Japanese origami. We elevate the soul of our work with an obsessive focus on craft, nurturing the next-gen craft skills needed to soar in a modern world.

Radical Collaboration – Kohaku Koi: The Koi swim upstream against the tide, united as one. We chart new territory through the power of radical collaboration. We seamlessly connect Creativity, Media and CXM to imagine new solutions at the intersection of craft, data, culture, and innovation.

Our Values

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.

Additional Information

The anticipated salary range for this position is $113,000 – $182,850. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visithttps://dentsubenefitsplus.com/

For more information regarding dentsu benefits, please visithttps://dentsubenefitsplus.com/

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and/or a certain state or local laws. Reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing undue hardship on the Company. Please [email protected] you need assistance completing any forms or otherwise participate in the application process or to request or discuss accommodation in connection with a job at the Company to which you are applying.

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