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Description
Fiverr is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for assisting Fiverr’s sellers in leveraging the platform to gain business growth and success.
The ideal candidate is a relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation skills.
Our work model is hybrid, combining remote and on-site work. Must be able to be in the office in Orlando three days a week.
Fiverr Business is a tailor-made freelance platform for larger teams and businesses by providing a more convenient and befitting experience. This is alongside enhanced collaboration and management tools to enable businesses to work with freelancers more efficiently.
What am I going to do?
- Build and maintain strong, long-lasting customer relationships
- Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
- Identify buyers with high growth potential, enlisting them into high touch programs
- Identify business opportunities with buyers to improve retention
- Participate in high-touch initiatives in cooperation of testing with our Product teams
- Assist in the creation of internal and external presentations
- Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
- Be a trusted partner for the customer on use-case and product functionality
- Collaborate closely with global team members
- Consulting, matchmaking and project management with relevant buyers
- Onboarding high value customers with a full demo
- Assist with high severity requests or issue escalations as needed.
- Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
- Consulting, matchmaking and project management with relevant buyers
- Onboarding high value customers with a full demo
- Assist with high severity requests or issue escalations as needed.
- Communicate clearly the progress of quarterly initiatives to internal and external stakeholders
What are the qualifications
- 2+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role
- Experience working with and optimizing customer KPIs
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Experience in delivering customer-focused solutions based on customer needs.
- Ability to create structure in ambiguous situations
- Excellent verbal and written communication skills.
- Passion for technology and the Gig Economy
- Driven, self-motivated, enthusiastic and with a bias for action
- Strong analytical skills, with the ability to translate data into insights.
- Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred
EQUAL OPPORTUNITIES
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.
Fiverr
Expected Travel: Up to 30%
Requisition ID: 7724
About Teleflex Incorporated
Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.
Interventional – The Interventional business unit at Teleflex offers innovative medical devices that are used to diagnose and treat coronary and peripheral vascular diseases. We place a strategic emphasis on complex coronary and peripheral interventions, vascular access, bone access, specialty biologic treatments and cardiac assist. Our current Interventional products include a broad range of clinically relevant solutions, such as our GuideLiner® and Turnpike® Catheters, AC3 Optimus™ Intra-Aortic Balloon Pump and OnControl® Powered Bone Access System. With a strong R&D footprint and pipeline, our fast-growing Interventional business unit is poised to continue the development of new technologies to serve critically ill patients for years to come. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.
Position Summary
This Sr. Global Product Manager will lead critical portfolio strategy efforts for Teleflex’s Interventional Oncology products. This role will involve collaborating with the product marketing leadership, research and development, and medical director for upstream projects as well as associated activities to support the portfolio. These key activities include:
- Develop marketing and strategic input for the interventional portfolio
- Build business case for future product portfolio and new market opportunities
- Execute new product development commitments, identify gaps, unmet clinical needs, recommend new products, new markets, and strategies
- Collaborate and align with marketing team and cross-functional team members to ensure future development plans will deliver overall revenue and profit objectives
- Develop and execute strategic portfolio lifecycle management
Principal Responsibilities
- Responsible for Franchise leadership developing and shaping the portfolio
- Develop and maintain portfolio roadmaps and market models, providing guidance and direction to the organization
- Collaborate with Director of Global Marketing for Business Unit Strategic Plan development
- Lead cross-regional and cross-functional team(s) to drive Global Strategy
- Become subject matter expert of interventional oncology procedures as well as key decision makers, clinical needs, healthcare economics, and market opportunities
- Be the advocate for global markets and global market development at the business unit level
- Understand the market trends, size and competitive landscape
- Develop and and maintain portfolio-level healthcare economic trends
- Maintain strong, consistent, and clear communication and expectations with all stakeholders on a continual basis
- Represent the ‘voice of the customer’ – drive optimal utilization of market information and analysis to guide insights and decision-making for market specifications for unmet clinical user needs
- Develop Peer-to-Peer exchange environments through Medical Advisory Boards.
- Lead and implement comprehensive market research and generate compelling market insights based on research, data, and feedback.
- Lead cross-geographic and cross-functional team(s) for new product development
- Be the advocate for international market development at the business unit level
- Maintain and develop relationships with key opinion leaders (KOLs) and leverage relationship with KOLs for regional voice of customer (VOC) and new idea generation.
- Explore, identify, and recommend new products, markets, and strategies
- Define, address and overcome new product related issues, including defining product specifications, operational factors, human factors, customer needs, regulatory and distribution hurdles, timelines, forecasts, value proposition and entry/ exit strategies
- Work closely with cross functional partners relative to NPD process, product positioning/messaging and forecasting for new product opportunities
- Contribute to attracting top talent
- Lead through positive influence across cross functional teams and with senior executives
- Partner with Corporate Business Development team to support strategic mergers and acquisitions
- Perform duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.
Education / Experience Requirements
- Bachelor’s Degree (BA/BS) required. Master’s Degree (preferred).
- 5+ years proven experience in upstream marketing, strategy, and product management.
- 3+ years of relevant market, technical and/or clinical experience within Interventional Oncology
- Specific medical device product management experience strongly preferred
Specialized Skills / Other Requirements
- Global experience with the ability to interact with international markets
- Proven experience managing multiple projects in a fast-paced environment from concept through development, review and timely implementation required
- Demonstrable leadership experience managing portfolio and product development initiatives in the medical device industry
- Independent thinking and high level of initiative.
- Ability to interpret and analyze market data and marketing plans to develop appropriate communications program strategies and tactics
- Strong problem solving and critical thinking skills
- Ability to formulate and manage budgets
- Extremely detail oriented
- Excels at building strong relationships both internally in a heavily matrixed environment, and externally across diverse partnerships
- Superior writing, editing, and presentation skills
- Strong computer skills, especially MS Excel, Word, and PPT, web & email marketing experience
- Ability to work within the constraints of a regulated industry while maintaining and elevating creative outputs
- Understanding of products, their use environments, and audiences
- Understanding of overall healthcare environment/landscape
- Ability to make timely, strategic decisions in an ambiguous, face-paced environment
- Solid business acumen
- Experience with successful product and brand launches
- Robust project management skills
- Experience creating effective messaging
- Strong influence management skills
TRAVEL REQUIRED: Up to 30%
Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.
Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.
© 2021 Teleflex Incorporated. All rights reserved.
Teleflex
As Global Product Manager of Vans Women’s and Youth Lifestyle Apparel, you will be responsible for managing the Apparel category targeting the Lifestyle consumer from brief stage through design and development to product introduction and sell through. Vans is a company that nurtures creative thinkers and dreams the unimaginable. We reward those that break out of society’s views on what is possible and impossible and endlessly chase their vision. For you to believe in this very dream would mean being a perfect fit in our company. If you have the desire for creating new and innovative product, take a step in the right direction and bring your talent and ambition to Vans.
Join the Vans Family
Vans® is the original action sports footwear company, rooted in authenticity and creativity. Founded in 1966, we have thrived on a legacy of impacting our greater community through four pillars: action sports, music, art and street culture. We are constantly inspired by the creative voyagers within our company and community. For them, creativity is about the journey, not just the output. Our mission is to empower everyone to use creativity to discover themselves. Our vision is to create a world where anyone can be their unique self.
At Vans, our culture sets us apart and influences everything we do. We are driven by our five values: We have HEART – also referred to as the “Van Doren Spirit”. We are relentlessly CURIOUS about our consumers and the world around us. We are UNAPOLOGETICALLY AUTHENTIC and whole heartedly believe the most “Off the Wall” thing you can do is be yourself. We are driven by a spirit of INGENUITY. And we are passionate about local COMMUNITIES. And most of all, we are a family that has fun together.
At Vans we empower creative exploration and inspire youth culture through a commitment to inclusivity. We welcome anyone and everyone into our global family and proudly celebrate and environment where individuality is embraced, equal opportunities thrive, and everyone is empowered to reach their greatest potential.
By joining our family, you will be immersed in an environment of incredibly supportive and collaborative people. We work hard across a multitude of initiatives to bring the Van Doren Spirit to life. We live for what we do.
How You Will Make a Difference
What you will do:
In this role you will own responsibilities for managing a collection of Apparel from brief stage through design and development to product introduction and sell through. This includes identification of market trends and the writing of briefs/development of a seasonal line plan, working directly with design and development monitoring progress and keeping projects on calendar, championing the PLM (Product Line Management) process, managing samples, attending, and building presentations and presenting at Global GTM (Go to Market) meetings
How you will do it:
You must use organizational skills and establish procedures to monitor your category via data and trend analysis. Daily, you will be interacting with global and regional merchandising, design, development, marketing, Vans DTC, Vans Europe, Asia and Americas. Cross functional relationship building and information gathering is essential to this role. Manage and inspire your team to achieve department goals.
What success looks like:
Success is defined by a connection you make with the Vans Consumer through the energetic and powerful stories and product you build with a cross functional team. You will also be responsible for key financial targets and yearly performance goals.
Free To Be, Inclusion & Diversity
As a mission-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Skills for Success
Years of Related Professional Experience: 7+ years of equivalent/related experience, and prior people leadership.
Educational Position Requirements:
A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements.
What we expect you already know:
- Extensive knowledge of Fashion, Streetwear, Art and the global market competitive set; Women’s experience preferred
- Ability to think strategically and act tactically
- Capable of analyzing data and using key findings in decision making
- Strong interpersonal, communication, presentation, and problem-solving skills; leadership skills
- Confident and comfortable in self-starter environment
- Being consumer oriented; exceptional sense of consumer & product trends, style and color
- Possess a strong point of view, balanced with the ability to influence and manage change cross functionally
What we will teach you:
- Work with Sr. Director in the development of seasonal/annual product strategies.
- Build seasonal presentations that highlight key brand initiatives and strategies; and present to global and regional product and marketing teams during line review process.
- PLM input and management.
- Track category margins and FOBs, partner with development to hit seasonal financial targets.
VF Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Perservere.
What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more.
Our Parent Company, VF Corporation
VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. It’s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com
We just have one question. Are you in?
Pay Range:
$90,720.00 USD – $136,080.00 USD annually
Incentive Potential:
This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
Benefits at VF Corporation:
You can review a general overview of each benefit program offered, including this year’s medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.
Please note, our pay ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.
Vans, a VF Company
The BioBrace Market Development Manager (MDM) is responsible for implementing and executing the Market Development portions of the BioBrace commercial plan. The BioBrace MDM will closely collaborate with Marketing Product Managers (PMs), District Sales Managers (DSMs) and Regional Sales Directors (RDs) to drive BioBrace adoption, increase utilization and ultimately achieve or exceed budgeted BioBrace revenue.
Successful performance will be measured by:
- achievement of BioBrace-specific sales quota
- addition of BioBrace to local and regional contracts (ASC, Hospital, IDN)
- favorable BioBrace pricing, aligned with established BioBrace pricing parameters
- other key objective metrics included in Key Performance Indicators annually
The MDM must be seen as a credible, persuasive, ethical, and a trusted advisor always operating in the best interests of ConMed and our Customers.
MDM Responsibilities Include, but are not limited to:
- The regional BioBrace expert advisor trusted with key sales and surgeon engagements
- leading key BioBrace initiatives
- building physician champions
- successfully collaborating with Sales partners to drive BioBrace sales
- supporting BioBrace field marketing activities
- reporting key BioBrace metrics and activities in assigned geographies
- Accountable for compliance with Company policy and procedures, the Quality System and other regulatory requirements.
- Maintains company standards involving ethical and moral character, and always represents the company with the highest professional standards.
Position Requirements
- Bachelor’s Degree from accredited college/university
- 5+ years of related experience in Orthopedic medical sales (sports medicine focus, preferred)
- Market development experience preferred
- Positive attitude, high integrity, experienced negotiation skills, demonstrates ability to effectively communicate and influence at all levels
- Strong Medical Device business acumen, commercial focus and customer skills
- Strong leadership skills, including the ability to provide positive and constructive feedback respectfully to build positive relationships and improve business
- Demonstrates ability to plan and execute a variety of strategies to meet objectives, including sales, training and development, process improvement and change management
Travel Requirements
- · Ability to travel up to 50%
Benefits
CONMED offers a wide array of benefits to fit your unique needs. Visit our Benefits Page for more information.
- Competitive compensation
- Excellent healthcare including medical, dental, vision and prescription coverage
- Short & long term disability plus life insurance — cost paid fully by CONMED
- Retirement Savings Plan (401K) — CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
- Stock purchase plan — allows stock purchases at discounted price
- Tuition assistance for undergraduate and graduate level courses
CONMED is an Equal Opportunity Employer & an Affirmative Action Employer. CONMED is a strong advocate of workforce diversity. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, citizenship status, or veteran status.
If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800-325-5900 option #3.
CONMED Corporation
Who We Are
Massage Heights is a leading massage and skincare franchise with 115+ locations across the U.S. and Canada. As a company, we are dedicated to elevating the lives of others by providing Members and Guests with professional, affordable, and resort-quality massage, skincare, and wellness services.
What We’re Looking For
A creative, energized and detail oriented Social Media manager. This person is a highly organized team player who has a passion for content creation and knows about the newest social trends. They’re eager to learn but can also bring ideas to the table and work independently to accomplish tasks.
The Social Media Manager will be an integral part of the team to create new, fresh, digestible visual content on massage and skin topics. Ultimately, an exceptional Social Media Manager will help us drive growth through compelling storytelling of our brand, values, and why we do what we do. This person could be based in San Antonio, but we are open to remote candidates.
What You’ll Be Doing
- You’ll be responsible for our social strategy – inclusive of channel and content strategy and paid social strategies across multiple platforms.
- You’ll lead our content planning and calendar process, balancing both brand and local Retreat objectives.
- Create platform specific strategies based on new and outstanding company initiatives, acquisitions, and grand openings.
- Creating content that is on-brand, on-strategy, leverages current platform trends and is true to our brand’s style, voice, and aesthetics.
- Propose real-time content based on the latest social media trends and find relevant ways for the brand to participate in or leverage them through content.
- Concept, design, and execute high-quality content across all relevant social and digital channels.
- Produce and edit compelling, dynamic, and creative video content for social media platforms.
- Stay up to date with the latest social media trends, best practices, competitive tools, and marketing products.
- Report monthly analytics and KPIs, including follower growth of social platforms and engagement across channels to guide and optimize overall social platform strategy and drive actionable insights.
Job Requirements:
- Minimum 3 years of experience in social media management of multi-location operations.
- In-depth knowledge of major social media sites/mobile apps including but not limited to Facebook, Instagram, Twitter and LinkedIn.
- Demonstrated experience with social media analytics tools such as Sprout Social, Hootsuite or similar platform.
- Proficiency in Adobe Suite
- Understands influencers and brand advocates and how to leverage them.
- Up to date with the latest trends in social media.
Our Ideal Candidate:
- Organized and attentive – You like to plan your content ahead of time but also can shift when exciting news pops up!
- Excellent time management skills – You are a self-starter whose enthusiasm drives you to get things done on time.
- A confident collaborator – You are not afraid to provide insightful suggestions to shift the social strategy.
- Passionate in your work – You love social media and thrive on seeing an increase in results.
Massage Heights
At Lloyds Banking Group, we have a clear purpose; to help Britain prosper and to become the best bank for our customers. What we do makes a genuine difference to families, businesses and communities, and we’re playing a central role in building a growing UK economy.
Our brands, our services and our business span every aspect of banking and finance, including some of the biggest names on the UK’s high streets. That gives us a big responsibility to support the UK economy.
Persistent Debt (PD) is a regulation that was crafted by the FCA to identify Credit Card customers who have held a balance for a prolonged period, where they are not making progress in paying the debt off.
The PD strategy team is responsible for LBG’s strategic response to the PD regulation, striving to remain aligned with the rules whilst minimising both poor customer outcomes and adverse portfolio performance.
As a manager you’ll lead projects bringing together product, commercial and critical thinking fields.
Your key accountabilities will include:
- Thought leadership in interpreting the rules and translating them into clear business requirements
- Developing strategies (including both customer communication and account treatment activities) that educate customers about handling their debt, build affordable pay down plans for customers and provide appropriate forbearance to assist in the amortisation of PD balances
- Coordinating the production of regular control reporting and MI to evidence compliance with the regulation and review customer behaviours alongside portfolio performance
Embracing the ‘best of both’ that hybrid working offers, we’re open to discussing agile and flexible ways of working. Our office hubs are in Chester, Cardiff, or London.
What we’re looking for
Essential:
- Previous experience working in analytical, strategy or product teams
- Experience in developing, motivating and mentoring those around you to build their technical skills and improve their critical thinking
- Experience in utilising segmentation, models and sophisticated analytical toolsets to support recommendations that are aligned and complementary to the business strategy and financial plan.
- Technical skills that include a proven understanding of SAS/SQL code and Microsoft Office packages
- Experience working across one or more consumer lending products
- Know how to actively engage and influence across the organisation to make an impact for customers and the business
Desirable:
- Ideally, proven understanding of Persistent Debt strategies and associated regulatory requirements
So what can we offer you in return?
You’ll receive a package that includes:
- Discretionary performance share award
- Private Medical Insurance
- Generous pension contribution
- 30 days leave plus bank holidays
- Flexible cash pot (4% on top of base salary) to spend on benefits.
We’re committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit.
So if you’d like to be part of our inclusive values-based culture, and want to be stretched and fulfilled, we’ll help you build a career that will make a difference to you and our customers.
Together we make it possible!
Lloyds Banking Group
Join the fastest growing media brand in the life sciences!
The leading media brands in biotech and precision medicine are seeking a creative, innovative, and energetic B2B Marketing Manager to join its dynamic team. In this new role, you’ll take a hands-on approach to developing and executing integrated marketing strategies that drive revenue, engage high-priority audiences, and build deep community connections among our diverse subscribers and readers.
As the B2B Marketing Manager, you will:
- Develop innovative, omnichannel marketing campaigns that drive revenue across the brand’s core products and services
- Utilize cutting-edge marketing technology to create and execute impactful content journeys that engage diverse target audiences including readers, advertisers, and subscribers
- Generate top of funnel awareness among sales prospects as well as utilize account-based marketing tactics to nurture prospects through to qualified leads
- Develop and execute a dynamic integrated marketing strategy aimed at retaining existing and driving new subscribers for the brand’s premium subscription service
- Spearhead market intelligence efforts, including gaining actionable feedback and insight via reader surveys and focus groups as well as researching and monitoring competition to ensure brand remains well-positioned to attract market share
- Oversee brand’s highly active Twitter, Facebook, and LinkedIn pages, developing engaged communities of readers and brand loyalists and influencers
- Develop dynamic partnerships with major industry meetings, conferences, and associations aimed at building brand awareness, securing subscriptions, and generating qualified leads
- Demonstrate ROI and provide regular outcomes reporting to company stakeholders
Requirements:
- College degree
- 7-10 years’ experience in B2B marketing
- Exceptional written and verbal communication skills
- Understanding of advertising-driven business model as well as paid content subscription models
- Proven record of delivering highly engaging marketing experiences across channels and to diverse audience segments
- Ability to rapidly learn and adapt to new technology
- Proficiency in Microsoft Office, Google Ads, Twitter, Facebook, and LinkedIn
- Passion for science or medicine a plus
We’re Offering:
- An opportunity to grow with an evolving, dynamic, and successful organization
- Competitive compensation, including a comprehensive benefits program (medical, FSA, dental, vision, 401k with match, short-term disability, and voluntary coverages such as long-term disability, life insurance, accident, and critical illness)
Interested candidates are encouraged to reply with a cover letter and resume.
www.genengnews.com
Informing, inspiring, and advancing global innovation to support a healthy, sustainable future
Mary Ann Liebert, Inc. is a global media company dedicated to creating, curating, and delivering impactful peer-reviewed research and authoritative content services to advance the fields of biotechnology and the life sciences, specialized clinical medicine, and public health and policy.
Since our founding in 1980, we have focused on identifying areas of the greatest need in the fields we serve. We believe that specialist information powers better research, productivity, and outcomes. Today, our exceptional educational content and technology-enabled services inform leading researchers and clinicians around the globe, equip them with the tools and applications to make a difference in the lives of others, and enable them to make the next great scientific and medical breakthroughs.
GEN (Genetic Engineering & Biotechnology News)
About Redwood
Redwood Software is on a mission to empower our customers with lights-out automation for all their mission-critical business processes. Redwood is the 1st SaaS-based automation platform specifically built for enterprise resource planning (ERP) with the ability to extend to all major enterprise applications. We are trusted by thousands of customers across 150 countries because we embrace every aspect of automation and believe every IT and business process that can be automated and should be automated. We help our customers elevate, innovate and accelerate their business and redefine the future with automation they can trust.
We pride ourselves on having an inclusive, supportive, and fun culture, giving you the opportunity to grow your career and build lasting relationships with team members and senior management.
About The Position
We are looking for a Product Marketing Manager who is knowledgeable and passionate about Enterprise B2B SaaS offerings. You will be the expert focused on how to position our offerings to impact our industry presence. You will help create and communicate our vision and value proposition, working collaboratively across the company to align the entire organization as well as informing content to share with prospects, customers, analysts, the field, and the broader market.
Responsibilities
- Identify Redwood’s buyer personas and determine value, product and features messages.
- Define and execute the go-to-market strategy
- Research and analyze competitors to provide product, technology and business insight for competitive analysis, sales intelligence, and product positioning.
- Understand marketplace dynamics, including competitors, and produce effective sales tools to favorably position Redwood products.
- Assist in the development of product marketing collateral for downstream marketing and sales enablement including standard pitch presentations, data sheets, white papers, webinar presentations, blogs, e-books, and competitive battle cards
- Work closely with Product Management and other teams to execute best-in-class, timely product launches and initiatives, and help customers, press, and analysts understand why what we’re doing is valuable to the market.
- Collaborate with Demand Gen team on campaign strategy and asset development support
- Contribute to improving the Product Marketing related processes within Redwood
Skills
- 3+ years of product marketing experience in B2B, enterprise software and/or SaaS/cloud environments, and ready to hit the ground running by sharing and implementing best practices on day one
- Industry experience with IT and line of business decision-makers, buyers and influencers
- Strategic and analytical thinker with ability to synthesize technology to create compelling customer value propositions and content by persona
- Proven success in taking multiple products to launch, inclusive of day to day management
- Demonstrated portfolio of delivering impactful content spanning customer and sales facing deliverables
- Ability to produce own messaging and content as well as project manage marketing services resources to design deliverables
- Experience with creating competitive battle cards, sales plays, customer-facing PowerPoint decks, sales training presentations, and presenting at industry/customer events
- Strong written and oral communication skills
- Bachelor’s degree in business or technical field preferred; MBA or advanced degree a plus
- Knowledge of file transfer products a plus
Redwood Software
Social Media Manager
One of Southwest Florida’s most prominent agencies is looking for an experienced social media manager with a passion for driving engagement and helping clients achieve their goals through effective campaigns and strategy implementation. This role will join our team to help support and deliver on actionable insights and goals to our clients, while driving brand awareness and successfully developing and executing a variety of campaigns across multiple social media platforms.
Key Responsibilities:
- Write and develop social media plans
- Manage day-to-day posting and scheduling of relevant content and across social media channels for multiple clients
- Effectively implement client’s respective strategy into successful social media campaigns that achieve specific client goals and business objectives
- Consistently evaluate and manage the development of insight-driven social campaigns that increase client awareness and generate more leads and revenue
- Collaborate with other departments, to align and execute content marketing strategies across all relevant social media platforms
- Direct the execution of social graphics, visual content, animated GIF’s, Reels, and video to help promote engagement and brand awareness for clients
- Manage and support social influencer marketing for relevant clients
- Work closely with team to ensure alignment on specific campaigns and key messaging for clients
- Identify new social media trends to leverage with the goal of increasing awareness and revenue for our clients
- Leverage client budget to effectively execute social media and email campaigns that meet client’s financial and business goals
- Develop and report on key performance indicators across all platforms, identifying key takeaways and opportunities for improvement
- Manage client reputations by consistently monitoring and responding to reviews in each client’s brand voice
- Regularly attend client meetings as needed
Professional Experience:
- 2-4 years’ experience in social media, developing organic strategies across multiple social media platforms
- Experience in launching social media campaigns across multiple channels
- Experience in collaborating with marketing teams to meet and execute creative and content needs for campaigns
- Experience in social content creation tools such as Canva or similar
- Knowledge and experience executing strategies for online reputation management and monitoring
- Experience in email marketing, with the ability to write, schedule and launch emails in Constant Contact, Active Campaign or MailChimp is a plus
- Agency experience is a plus, with experience managing campaigns across multiple industries
Knowledge:
- Expert-level knowledge of Facebook, Instagram, LinkedIn, Twitter, TikTok and YouTube, including best practices in writing for each platform
- Strong understanding of social media monitoring and management tools, such as Planable, HootSuite, Bit.ly, LinkT.ree Facebook Ads and Business Manager, Creator Studio, etc.
- Basic understanding of email marketing tools, including Constant Contact and MailChimp
Skills:
- Strong written and verbal communication skills with superb attention to detail
- Highly collaborative and invested in improving and growing the social media and email efforts to exceed client expectations
- Ability to multi-task and prioritize projects in a fast-paced environment
- Optimize and enhance client YouTube videos and channels to help support social media strategies and SEO
- A creative mindset
- Effective organization and time management skills
Priority Marketing
GENERAL SUMMARY OF POSITION:
The Brand & Marketing Manager is responsible for creating, planning, and implementing both product and brand recognition and promotional strategies across all brands of the company. These strategies must be both short and long range, targeted toward existing and new markets, and focused on consistent messaging to maintain brand continuity and drive demand for the brand & products through all channels.
DIRECT REPORTS: None
CORE & ESSENTIAL FUNCTIONS:
- Contribute to the outstanding reputation of the company by always putting the customer first, treating fellow associates with respect, and conducting business with highest integrity.
- Establish and maintain a consistent corporate image throughout all product lines, promotional materials, and events.
- Develop and implement strategic marketing plans, product launch plans, and brand plans to achieve corporate objectives across all brands.
- Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions.
- Develop and manage the annual marketing operating budget for advertising, promotion, and trade shows as well as event planning; take corrective action when necessary to guarantee budget is maintained.
- Work in conjunction with the digital teams and outside agencies to plan and oversee advertising and promotional activities including print, online, electronic media, and direct mail.
- Work directly with the product management and creative services team to develop and recommend product positioning, packaging, and pricing strategies that align with long-term market share goals.
- Lead market channel development activity and provide recommendations to optimize product and promotional performance.
- Serve as a liaison between the marketing team and sales team.
- Develop, manage, and communicate the advertising and promotional calendar with the sales team and customers.
- Work directly with product management, sales, and operations teams to assist in sales forecasting and set performance goals accordingly.
- Develop product training tools for sales force and monitor implementation/completion of training.
- Meet with key customers and assist sales representatives with maintaining relationships and negotiations.
- Review and analyze sales performance against marketing initiatives to determine effectiveness; guide the preparation of marketing activity reports and present to executive management.
- Represent the brands at trade association meetings/shows to actively promote the brands and products.
- Maintain responsibility for initial planning and execution of annual sales conference.
- Establish and maintain relationships with industry influencers and key strategic partners.
- Other duties and projects as assigned.
QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS:
Possession of a post-secondary degree or college degree. Minimum five years in brand/marketing management or a related field. Demonstrated aptitude for problem-solving. Capacity to determine solutions for customers. Be able to troubleshoot, display knowledge of product details, capabilities, and application techniques. Must be strategic, results-orientated, and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Possession of exceptional time management skills, the ability to learn quickly and meet deadlines with limited supervision is preferred. Must be self-motivated and display a professional image in all settings. Proficiency in using Microsoft Office Suite applications.
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