Chicago Casting Calls & Acting Auditions

Director of Event Management

Job title

Director of Event Management

Reports to

Executive Director & Conventions Chair

Job purpose

The Society for Information Display’s Director of event management and contracts is responsible for managing day to day operations with all contractors towards planning for Display Week and any other key SID events. You will also be responsible for managing all contracts; this would include drafting contracts with SID lawyer, negotiation on behalf of SID, managing the contract administration, performing extensive research, and analysis to foresee potential advantages and disadvantages in contract proposals. Additionally, you will interface with and communicate effectively with all hotel vendor partners. You will be responsible for hotel rooms, designing and communicating room sets, identifying audio/visual production needs, offsite events, ground transportation, and signage (and more!). Also, the Director of contracts and Event management will be directly engaged in membership management and develop programs focused on membership growth.

The Director of Contracts and Event Management will coordinate with analysts and other experts, monitor the progress of operations to ensure contract compliance of both parties, oversee the development of proposals within the organization, review and submit for approval contracts for legal compliance and making any changes necessary to ensure compliance.

To be successful as the Director of Contracts and Event Management, you will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills. You will need to be knowledgeable on event management, registration, survey, and virtual conference software. A bachelor’s degree in a related field of study and at least five (5) years of relevant experience or equivalent is required for consideration.

Duties and responsibilities

·      Day to day management of key contractors towards planning of Display Week event.

·      Work with event management partner and peers on procuring an ideal venue for each Display Week and other events.

·      Build, monitor and maintain concise and accurate event budgets. Think outside of the box on creative cost savings ideas. Responsible for executing on the event budget and costs as approved by the executive board.

·      Responsible for driving SID’s membership initiatives and growth.

·      Negotiate and draft contracts, including contractors, convention centers, hotels, etc. Manage the contract administration function. Train and develop the contract administration support.

·      Perform extensive research and analysis to foresee potential advantages and disadvantages regarding future events site selection. Coordinate with analysts and other experts.

·      Monitor the progress of operations to ensure contract compliance of all parties.

·      Oversee the development of proposals within the organization.

·      Review and submit for approval contracts for legal compliance and make any changes necessary to ensure compliance.

·      Facilitate negotiations, recommendations, record keeping, monitoring, change management, and more.

·      Negotiate vendor contracts and build long lasting partnerships.

·      Partner with your team mates to create clear simple attendee and membership communications.

·      Create a well-timed and accurate communication plan.

·      Communicate effectively with all hotel vendor partners.

·      Providing advice about food and bar menus, decor and entertainment.

·      Communicating with all vendors and suppliers before, during and after the event.

·      Managing the budget to ensure the event doesn’t cost more than originally planned.

·      Handling problems that arise to help the event go off smoothly.

·      Ensuring that events comply with insurance, health and safety standards.

Qualifications

·      Bachelor’s degree and 5+ years in a relevant function

·      Preferred undergraduate degree in a relevant field (e.g., as business, finance, or accounting).

·      Proven track record of Event and conventions management.

• Proven track record of organization and operations management. Strong leadership skills with the ability to effectively manage, coach, and develop others.

·      Must be entrepreneurial, spot opportunities, make business cases, understand partner solution economics, drive virtual teams, and engage with senior customer and SID leadership.

·      Analytical business skills to determine value in new business opportunities and present solutions to complex problems.

·      Proven track record of developing and executing effective business contracts.

·      Strong organizational and planning skills to coordinate the actions of multiple parties.

• Successful track record structuring, negotiating, and closing deals.
• Basic accounting skills to track spending and stick to a budget.
• Knowledge of risk management to identify potential legal liabilities and take steps to mitigate them.
• Ability to implement rigor around measuring and reporting-out on partner success.

·      Excellent writer and communicator (in both the written and verbal form).

·      Ability to work effectively both independently and as part of a team.

·      Ability to work on tight deadlines.

·      Willingness to travel.

Salary: TBD

Society For Information Display

The Associate Manager, Event Management is focused on the daily management of nightlife and retail consumer engagement programs in market. Attention to detail is fundamental, and the implementation of controls, process, policy, and compliance is essential. This position supports all aspects of activity in market and reports to the Market Manager. The person in this role must be comfortable working with the marketing and promotions of wine and spirits products.

Primary Responsibilities:

· Responsible for recruiting and managing top quality Educators and Influencers for event execution in market

· Train staff on brands, programs, consumer engagement, and execution excellence

· Manage staff pools to ensure core teams support the volume and business needs

· Manage point-of-sale coordination and warehouse management for all local event activity

· Ensure proper coordination, kitting, and utilization of POS

· Enter, maintain, and review event data in all relevant activation platforms

· Ensure all event reporting is entered accurately and timely into the online database

· Mange staff payroll and expense processes as well as personal Travel and Entertainment expenses

· Knowledge and firm understanding of local state alcohol laws and regulations relative to state sampling laws and promotional activity

· For quality control purposes, attend, monitor, and evaluate events. Make recommendations to improve quality of events

Qualifications

3-5 years in field / promotional marketing

· Strong communication and problem-solving skills

· Strong organizational skills

· Promotional experience in Wine and Spirits is preferred

· Able to effectively source candidates to ensure a match to the position/organization

· Proficient in Microsoft Excel, Word, PowerPoint, and Outlook

Additional Information

The anticipated base salary range for this position is$51,000 – $83,375. Salary is based on a range of factors including relevant experience, knowledge, skills, other job-related qualifications, and geography.Additionally, this position is eligible for discretionary incentive compensation. Our incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information aboutdentsubenefits, please visitdentsubenefitsplus.com

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done to ensure an equal employment opportunity without imposing an undue hardship on the Company. Please [email protected] you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

About dentsu

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape societywww.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

About dentsu

Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape societywww.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

dentsu

NeueHouse is the private workspace and cultural home for creators, innovators, and thought leaders. With iconic buildings, timeless design, thought-provoking cultural experiences, and elevated hospitality, NeueHouse has reimagined the ideal environment for creative potential and progress.

Our Properties

NeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:

• Our Madison Square (MSQ) House is situated in New York’s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
• Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
• Our Venice Beach House (VB) was once the creative home to some of the most influential creative luminaries in art and entertainment including Hal Ashby, Oliver Stone, and David Hockney, NeueHouse Venice Beach is a new work, social, and cultural hub for the Venice creative community.

The Role

As Culinary Director, you will oversee the culinary operations and standards across multiple NeueHouse locations. With expertise in menu development, culinary techniques, and controlling food quality and cost, the role enhances member and guest satisfaction and drives business growth via F+B. Ideally, the Director should be renowned for their innovative approach to cuisine, with a strong emphasis on sustainable and locally sourced ingredients with a reputation and network that bring recognition and credibility to our Neuehouse and Reunion’s culinary footprint. Beyond exceptional culinary skills, the Director understands the importance of supporting the development of both our private events and restaurant operations, which needs to align perfectly with our “Home of the New” vision.

Responsibilities

Menu Development and Standardization:

• Create innovative and appealing menus for various concepts (a la carte, events etc.), ensuring variety, quality, and consistency.
• Ability to effectively streamline our Restaurant, Event, and Gallery menus while infusing them with a distinctive LA flavor that will create an unforgettable dining experience for our members and guests.
• Collaborate with executive chefs and culinary teams at individual locations to develop and refine menu offerings.
• Standardize recipes, portion sizes, and presentation techniques to maintain consistent quality across all locations.
• Conduct regular menu evaluations, incorporating member and guest feedback to enhance offerings.

Culinary Operations Management:

• Provide guidance and support to executive chefs and kitchen staff across multiple locations.
• Ensure compliance with food safety and sanitation standards, including regular inspections and audits.
• Monitor and control food costs by implementing effective inventory management, portion control, and waste reduction strategies.
• Oversee purchasing and sourcing of high-quality ingredients, working closely with suppliers and vendors.
• Conduct training programs and workshops for kitchen staff to enhance their culinary skills, drive retention and engagement, and maintain consistent cooking techniques.

Quality Assurance:

• Maintain high standards of food quality, taste, and presentation in accordance with company standards.
• Conduct regular quality checks and taste testing to ensure adherence to established recipes and standards.
• Address any issues related to food quality, taste, or presentation promptly and take corrective actions.

Culinary Trends and Innovation:

• Stay updated on culinary trends, new techniques, and industry developments to incorporate into menu offerings.
• Research and introduce innovative ingredients, cooking methods, and plating techniques to enhance the guest experience.
• Collaborate with the marketing team to develop and promote culinary initiatives that align with business goals, market trends and customer preferences.
• Collaborate with a diverse mix of both up-and-coming and renowned chefs, acting as the brand ambassador and culinary expert and supporting the development of these unique, elevated, and memorable culinary experiences.

Team Leadership and Development:

• Provide leadership, guidance, and mentorship to executive chefs and culinary teams.
• Foster a positive and collaborative work environment that encourages creativity, teamwork, and professional growth.
• Conduct performance evaluations, identify training needs, and provide ongoing coaching to enhance team members’ skills and capabilities.

Requirements

• Culinary degree from an accredited institution or equivalent culinary certification preferred.
• Proven experience as a Corporate Chef, Culinary Director, Executive Chef, or similar role in the hospitality, hotel, or restaurant industry.
• Strong knowledge of culinary techniques, international cuisines, and food safety regulations.
• Exceptional creativity and ability to develop innovative and appealing menus.
• Excellent leadership and management skills to oversee culinary operations across multiple locations.
• Strong organizational and time management abilities to handle multiple projects and priorities effectively.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams and build positive relationships.
• Passion for culinary arts, a keen eye for detail, and a commitment to delivering exceptional member and guest experiences.

Benefits

• Salary Range: $150,000 – 180,000
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

NeueHouse

POSITION SUMMARY

The Temporary Events Manager will report to the Senior Manager, Events and works collaboratively with the Events team members, sponsorship team, legal team and vendors. This position is responsible for managing and supporting national and regional events (both virtually and in-person) with the goal of increasing member retention, member acquisition, networking, and supporting special projects. The Temporary Events Manager ensures that every event is flawlessly executed, from initial concept development to post-event evaluation. The ideal candidate will have a can-do attitude and is focused, professional, mature, polished and comfortable interacting with C-level Executives

THE COMPANY

Vistage is the world’s largest CEO coaching and peer advisory organization for small and midsize business (SMB) leaders. We offer the most effective approach for SMB enterprises to achieve better results and grow faster, as well as for SMB leaders to maximize their impact.

The 45,000+ members we serve are CEOs, owners and executives of SMB organizations located across the US and in 35 counties worldwide. These SMB executives spend a day or more with Vistage every month to immerse themselves in our comprehensive platform for making better decisions, getting better results and becoming better leaders. Our platform features three core elements: valuable perspectives from a trusted group of peers, professional guidance and meeting facilitation from an accomplished business leader (the Chair), and deep insights from subject matter experts.

Vistage was founded more than 65 years ago, and we’ve grown every year since then by innovating to stay on the cutting edge of business and being relentless in delivering value to our members. Our success is demonstrated by the fact that Vistage member companies grow 2.2 times faster than non-Vistage peer companies. Learn more about us at www.vistage.com.

VISTAGE EMPLOYEE LIFE

Vistage’s success is anchored by a unique culture that reinforces employee commitment to the Vistage mission. It is a spirit of collective success and achievement which is also reflected in our workplace. Here’s a sample of the employee experience that helps drive our success:

• Welcome to our home. Our US headquarters sits in the heart of San Diego’s UTC area. It features an open, modern aesthetic with lots of collaboration spaces, free lattes and nitro cold brew coffee on tap! From our San Diego base, we collaborate with colleagues based across the country and around the world.
• We sweat the details. Our on-site gym is decked out with Peloton bikes, a Mirror workout system and plenty of other equipment to keep your workout challenging and fresh. On-site yoga classes, chair massages and smoothie days also help to keep us focused and healthy!
• We keep it fun! Whether you’re with us in the Padres luxury suite enjoying our summer baseball outing, unwinding during an employee happy hour or toasting your co-workers at our epic annual holiday party, you’ll see that we take having fun as seriously as helping our members succeed! The office vibe is business casual with flexible schedules and the freedom to work from home in bunny slippers if that’s your thing! We value mutual respect and laughter . . . we hate stiff formality. You’ll have regular access to Vistage executives—our CEO even buys everyone doughnuts to fuel his informal employee chats!

Vistage’s culture and sense of mission drive employee loyalty: more than half of our staff has been with the company for five years or longer. Are you ready to start your Vistage journey?

RESPONSIBILITIES

• Responsible for all planning logistics and implementing all aspects of assigned Events including but not limited to timelines, budgets, action plans, etc.
• Monitor event budgets and expenses, ensuring cost efficiency and adherence to financial targets.
• Manage own workflow and deadlines while making necessary decisions to ensure event success.
• Maintain relationships with venues to check availability, reserve space, and negotiate contracts. Request menus, diagrams and hotel/venue information.
• Research and coordinate various event vendors such as audiovisual, photographers, and entertainment.
• Provide research when needed to explore event-related options such as give-away items, cost comparisons, vendor alternatives and provide cost-saving ideas.
• Build and distribute post event surveys and be able to use results to improve future events.
• Maintain planning documents, tracking and reporting tools for program evaluations and measurement.
• Collaborate with our sponsorship team to manage sponsors/exhibitors on-site at events, where appropriate.
• Direct interaction with members, Chairs, executive team and speakers relating to events. Provide excellent, professional service to everyone who interacts with the Events department.
• Work cross-functionally with other departments on event-related projects.

QUALIFICATIONS

• Bachelor’s degree in Event Management, Hospitality, or a related field (or equivalent experience).
• Proven experience as an Event Manager or in a similar role.
• Willingness to travel to national events 30% of the time.
• Exceptional organizational and time-management skills.
• Strong negotiation and vendor management abilities.
• Excellent interpersonal and communication skills.
• Proficiency in event management software and tools.
• Creative thinking and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.

WORK ENVIRONMENT

• Hybrid in San Diego; 2 days per week onsite, 3 days working remotely
• Travel requirements for the Events Manager include: Stay overnight and work at events either locally or nationally (up to 5 consecutive days). Travel by plane, train, cab, personal vehicle or rental car

TEMPORARY EMPLOYMENT LENGTH

16 weeks, 30 hours per week

COMPENSATION RANGE

$30 – $35 hourly (salary based in San Diego, CA)

Vistage Worldwide, Inc.

At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences. We are looking for a passionate individual to join our team as a Restaurant General Manager in a dining environment that is diverse and inclusive. This full-time opportunity will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

WHAT YOU’LL DO

People

• Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.
• Must be passionate about supporting your TEAM!
• Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your assigned area of responsibility, ensuring upward mobility for high-performing team members and managers.
• Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures.
• Source high-potential candidates using a variety of recruiting avenues. Ensure each candidate is screened using approved interview guides.
• Ensure all direct reports complete all compliance-based and brand-specific training by the due date.
• Set clear performance goals and expectations for your team. Following up consistently, providing feedback on an ongoing basis.
• Ensure performance evaluations and associate coaching are delivered on a timely basis.
• Drive associate engagement through a variety of methods, including the annual engagement survey. Be an active listener and leader, holding regularly scheduled meetings to assess the team’s morale and making necessary adjustments.

Operational Excellence

• Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind.
• Must have a passion for the guest!
• Must say “Yes”, “Please” and “Thank You”!
• Must smile often!
• Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests.
• Role model the behaviors and service expectations you have of your team.
• Maintain professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code.
• Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments, as necessary.
• Create a culture that promotes a safe and healthy environment.
• Ensure that all HACCP-related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure consistent high-quality of food preparation and service.
• Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not.
• Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry.

Profitable Growth

• Drive top-line sales and profitability. o Analyze financial data on a daily basis and take appropriate action to maintain profitability.
• Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals, as a percentage of sales, must be achieved.
• Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.
• Ensure all recipe and portioning standards are being followed to minimize costs.
• Monitor supply purchases, utility usage and miscellaneous expenditures, making adjustments as necessary to ensure profitability.
• Ensure personnel/payroll-related administrative duties are completed accurately, on time, and following company policies and procedures.
• Ensure that proper security and loss prevention procedures are in place to protect associates, guests, and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or associate is injured.
• Review financial information frequently with the management team to assist with achieving financial goals. All managers are required to know the cost and budget goals. Identify opportunities and solve them.

Innovation

• Must have a thorough understanding of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling and timekeeping, email, and electronic filing systems.
• Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.
• In response to key observations, you must be innovative and collaborative in driving departmental success.

Productivity

• Maximize resources to improve process and grow the business.
• Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts.
• Self-driven, work independently, and always do the right thing.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Must be able to sustain performance under conditions of stress—such as tight deadlines and detailed questioning.

Effective Communication

• Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Role model and provide accessibility to all management and staff for open communication, leadership, direction, and motivation.
• Open-minded to feedback.
• Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions.
• Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present.
• Must exhibit leadership courage and the ability to coach up as well as coach direct reports.

WHAT YOU’LL NEED

• Three to five years of experience in a full-service restaurant.
• Obtain and maintain current Serve Safe Food Manager’s Certification within six months of hire/promotion.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs.
• Proficiency required in reading and writing, Microsoft Office Suite, and mathematics.

Cielo Talent

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.

Responsibilities

The General Manager / Managing Partner is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rock’s business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market.

• Demonstrate the ability to grow the business by generating consistent year-over-year entrée count
• Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard Rock’s brand standards and core
• Attain a level of top-line sales performance that ranks as #1 in your market place competitive
• Communicate a clear direction to your team by understanding the business’ strengths, weaknesses and
• Empower your team with a consistent mission regarding cafe goals to achieve desired results.
• Work cross-functionally so that your team executes all systems and processes to consistently deliver all products and services to brand
• Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the
• Champion change, ensuring all local and company initiatives are implemented successfully.
• Foster an environment of customer advocacy in which all team members put the guest first in very
• Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking
• Be responsive and hospitable to guest feedback from all sources, including social media and
• Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum
• Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance.
• Actively nurture your team’s development and advancement along well-defined career paths.
• Consistently demonstrate that you have an enduring passion for your own continuous learning and professional

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations.
• Bachelor’s Degree in HRM or Culinary preferred.

Skills

• Strong leadership and interpersonal skills
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.
• Genuine enthusiasm and aptitude for serving people
• Excellent verbal and written communication skills
• High level of business acumen and common sense
• Demonstrates strong problem solving skills through ability to diagnose and implement solutions

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

Additional Details

Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Hard Rock International

Membership + Marketing Manager 

Cleveland Scene is looking for a Membership + Marketing Manager to oversee and execute the implementation, management, and growth of Scene’s reader membership program, including various readership engagement projects. Concurrently, the Membership + Marketing Manager is responsible for all marketing efforts for Scene’s ticketed fundraising events and promotions weeks.

Cleveland Scene is a Chava Communications company. Chava Communications (pronounced Ha•vuh) is a modern media, marketing, and events company that connects local businesses with culturally engaged audiences through world-class events, strategic marketing services, and independent journalism. 

Our passion is to create sustainable futures for our local journalism, giving voice to communities, clients, and culture in the markets we serve. 

At Chava, our team is made of people who embody our core values: integrity; transparency; curiosity; humor; agility; innovation; and chutzpah!

The Ideal Candidate

They’re passionate about the role of local, independent journalism in the community, and are excited by the opportunity to connect community members with information, events, and stories that matter to them. 

The Membership + Marketing Manager works in content creation (email newsletters, stories, social media) and technology. They can build a Mailchimp campaign, set up and interpret a Google Analytics report, and work with writers and creatives to deliver a story. They are organized and they’re organizers. They work from a plan but happily adjust as needed while crafting trust-based relationships with all sides of the market: editors, reporters, marketers, advertisers, and readers. 

The ideal candidate can create and implement strategic marketing campaigns while keeping an eye on ticket sales, and drive marketing messaging, placements, and strategic partnerships.

Most of all, this candidate loves learning. The role is multi-dimensional and nobody will have every skill or strength. They’re willing to learn, delegate, and teach others as they help build a program across multiple markets. 

This position’s Membership and Marketing duties operate as a virtuous circle that expands Cleveland Scene’s reach to enhance its position in the community.

Job Responsibilities: 

• Working in partnership with the Chief Marketing Officer, and Publisher, the Membership + Marketing Manager will oversee in-house marketing campaigns (traditional, in-house, and social media)
• Oversee production of event collateral, advertising, marketing, etc. in conjunction with the publisher, marketing, and design team
• Oversee event sponsorship deliverables, and assist the sales team in the development of sponsorship proposals
• Work closely with CMO and Publisher to develop, implement, and manage ticket and marketing strategies to maximize attendance and revenue
• Develop, maintain, and grow strategic partnerships and sponsorships with local, regional, and national businesses, governments, press, charities, and civic organizations
• Draft and/or edit a member solicitation email, welcome series, and thank you emails. 
• Review membership reports, identify trends and concerns, and ensure that fulfillment or customer service questions are being resolved
• Conduct ongoing meetings with our Editorial team regarding reader engagement and membership growth opportunities
• Update shared content calendars that track emails, social media posts, and ads. 
• Participate in donation platform training or member revenue best practices webinars
• Serve as a member of the Events Planning Team who participates in event strategizing, planning, and coordination, and as a lead on some Cleveland Scene community events
• Serve on Cleveland Scene’s social media and audience engagement teams that help elevate Cleveland Scene’s position in the community, build awareness of the Cleveland Scene brand, and drive traffic to clevescene.com

The Successful Membership + Marketing Manager Will:

• Have four or more years of experience in marketing/communications
• Have a Bachelor’s degree (Master’s preferred) 
• Be comfortable working in a fast-paced, deadline-driven environment
• Enjoy working on multiple projects simultaneously, with a track record of successfully bringing them from conception to completion
• Be an excellent communicator able to work with a range of personalities at all levels of an organization
• Work well independently and can complete tasks with minimal supervision
• Be experienced with building emails and multi-message campaigns (preferably in Mailchimp) and is comfortable with email testing, reporting, and coding. 
• Be Fluent in e-commerce and social media platforms. 
• Be familiar with Google Analytics and other analytics/metrics tools. 
• Be a wordsmith, an editor, and a storyteller. 
• Know what hooks people, but also look at the data to show you the difference between clicks, engagement, and conversions. 
• Be comfortable with data and people. 
• Be self-directed and organized but also comfortable with how to find answers to uncertain questions. 

PERKS & CULTURE:

We ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, two weeks of paid time off, two weeks in paid holiday time off, health and dental benefits, and a 401k retirement plan, the job also comes with perks! 

• Events & Entertainment: Our employees are privy to tickets to dozens of events, concerts, and festivals around the city. You’ll have the opportunity to attend some of the most unique and engaging events, on us.

• Culture, Flexibility & Atmosphere: We work hard and play hard. Our team is made up of passionate and creative people who believe in what we do. Cleveland Scene offers a casual, fast-paced work environment where you can grow your career and make a difference in the community in an inclusive and non-corporate space. We also offer flexible work-from-home/hybrid options.

NEXT STEPS:

• Submit resume and cover letter to [email protected] w/subject line: Membership + Marketing Manager Application 

• No resume will be considered without a cover letter

BENEFITS:

• Medical, dental, vision, and life insurance benefits
• 401k program
• Paid Personal Time Off
• Paid maternity leave

Job Type: Full-Time, exempt

Salary: $65,000+

Chava Communications

WHO WE ARE

fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. We’ve created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that’s how we got here. Whether developing a breakthrough formula, designing a marketing campaign, or welcoming guests in our shops, you are hand-picked to join us on our journey to make the world more beautiful one heartfelt experience at a time. Because beauty is more than skin deep. And fresh is more than a brand…it’s a feeling.

Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.

We are an Education and Events team driven by a passion for all things beauty (especially skincare!). We create education and events materials for North America, keeping our eye on local market trends while always pushing the envelope to be leaders on the sales floor. As a team we are open minded, solution oriented, service driven, and enthusiastic. We work collaboratively with our cross functional and retail partners to deliver best in class materials for our field team and constantly seek feedback from the field to ensure we are meeting and exceeding their needs. The sky is the limit.

Your Impact to the role:

• Partner with Senior Manager to understand strategy, sales objectives, and design and deliver education strategy and curriculum to support North American business objectives and goals directly related to all retailers: Sephora US, Sephora at Kohl’s, Sephora CAD, Sephora MX, Ulta Beauty, Nordstrom, Bluemercury, fresh Shops
• Support in developing education assets for ongoing and seasonal programs. This includes product launch education, in-store consultation tools, how-to’s, video scripts, product soundbites and selling tips, etc.
• Align training content with retailer training initiatives such as Sephora New Store Openings, Nordstrom Stay & Play trainings, Ulta Beauty Daily Micro Training videos, etc.
• Collaborate with Sales & Education field team to ensure alignment of strategies and action on feedback
• Partner with Senior Manager, Education and Events to understand strategy, sales objectives, and develop and deliver event strategy – directive, collateral, samples, etc. to support North America business objectives and goals directly related to all retailers: Sephora US, Sephora CAD, Sephora MX, Ulta Beauty, Nordstrom, fresh Shops
• Support in hosting virtual event moments, including Beauty School Lives at Ulta Beauty, Nordstrom Beauty Trend Events, Sephora Digital Events, etc.
• Partner with Sephora to secure FSC-led priority events
• Track Event Goals and Results

Your impact in your first year:

• Initiate program development for retailer events to ensure events meet brand’s strategic and financial objectives
• Act as point person for cross-functional teams and all field events
• Be fully versed infresh internal processes and continuously come up with ways of improving fresh processes

WHO YOU ARE

You have:

• 3-4 Years of Experience Required in Education & Events and Retail/Sales with consumer goods, beauty experience a plus
• Video creation experience (script writing, editing, on screen talent)
• Digital savviness and proficiency with key e-retail and social media platforms
• Proven Project Management Skills
• Exceptional Written and Verbal Communication Skills
• Proactively make recommendations on process improvement and new ways of working
• Ambition to learn more, with a curious mindset
• Strong passion for the beauty industry
• You are an out-of-the-box thinker with a Sky’s the Limit mentality

WHAT WE OFFER YOU

Training & Development and Culture

• Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
• Opportunities for networking and building relationships with LVMH Community and Network
• Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups

Mental Health Support

• Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
• Free 24/7 confidential mental health support

Paid Time Off and Flexibility

• Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays
• Two fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remote

Fertility and Family Planning

• Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
• Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
• Travel & lodging for those who can’t access care
• Back-up dependent Care and Tutoring

Fresh and LVMH ‘Perks’ and Discounts

• Fresh In-Store Discounts and Gratis
• LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
• Pre-Tax Commuter Benefits through Wage Works
• Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)

Health Care

• Medical, dental and vision

Retirement and Additional Benefits

• 401k with Company Match + Additional Employer Contribution at eligibility

Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.

Fresh

DIRECTOR, CLIENT SERVICES (VIRGINIA SPORTS PROPERTIES)

Charlottesville, VA

On-Site

THE RUNDOWN

Playfly Sports is looking for a Director, Client Services to join our team in Charlottesville, VA.

The Director, Client Services will be responsible for managing the day-to-day relationships and the planning and execution of contractual benefits for corporate partners of Playfly at Virginia Sports Properties. This individual will lead the partnership onboarding process and execute partnership activation plans and end of season recaps to ensure all agreement deliverables are fulfilled while providing excellent customer service to corporate partners.

WHAT YOU’LL ACCOMPLISH

• Lead the implementation of partnership activation plans through collaboration with internal stakeholders and clients
• Project manage contractual agreements by drafting partner “playbooks” and tracking approaching deadlines, approval processes, specifications, and other relevant logistics for clients and internal stakeholders
• Create proof-of-performance and metric tracking documents for clients to communicate success rates of partnership
• Meet with clients on a regular cadence to discuss renewals, season recaps and brainstorm revenue generating ideas
• Manage client information, inventory & reporting in CRM platform
• Manage promotional opportunities including evaluation and approval of promotional programs, rules, and distribution.
• Provide game & event management including, but not limited to, activation set-up, partnership contract deliverables and client entertaining
• Prepare high-level sales platforms and presentation materials focusing on renewals and upsells for existing corporate partnerships
• Mentor, support & act as main point of contact for complex questions for the operations and client services staff at Virginia Sports Properties
• Manage administrative tasks related to day-to-day office operations.
• Entertain and cultivate sponsors in non-game day related events
• Hire and manage part-time and intern positions as needed
• Other job-related duties as assigned

WHAT YOU’LL BRING

• Bachelor’s Degree required
• Three (3) years minimum experience working in the multi-media rights industry or a similar field
• Ability to generate and present ideas/concepts succinctly and provide creative solutions to prospects/clients in the sport sponsorship or entertainment fields
• Strong leadership skills
• Ability to manage multiple competing tasks & priorities
• Strong experience in Microsoft Office, including Excel & Powerpoint
• Experience in CRM system KORE or similar platform preferred
• Outstanding communication and written skills
• Demonstrated professional sales presentation skills

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

• Ability to sit, stand, and walk up stairs
• Ability to lift up to 30 lbs
• Must available to travel to support partner functions, including, but not limited to, client presentations, game days & evening athletic events and other client fulfillment duties

WHAT WE DO

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America’s largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

WHAT WE STAND FOR

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ACCOMMODATIONS

Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Playfly Sports

We are currently in need of a highly skilled Associate Director who will be responsible for overseeing the in-person (and on-site/webinar) training portion of a training program. The Associate Director will implement or revise training methods based on approved learning objectives, while ensuring accuracy to regulatory standards (i.e., California and/or Federal OSHA), consistency to Industry practices, and alignment with Industry stakeholders. They will perform continuous review of the Safety Pass training program, ensuring the highest standard of quality, accuracy, and consistency. While managing the team of Instructors who teach our in-person training, and their supervisor, this person will also design, implement, and manage internal learning and development programs for those employees.

Education

• Teaching Credential or Certified Instructional Training (CIT) certification issued by the Board of Certified Safety Professionals preferred.

• Bachelor’s degree in adult education, training and development, occupational safety, or related field preferred.

Experience

• 10+ years’ experience of professional leadership in a supervisory role or equivalent.

• 10+ years’ experience in training on safety and compliance pertaining to OSHA regulations.

• Motion Picture and Television Industry experience preferred.

• Please email your resume to May Mullen at [email protected].

Ultimate Staffing