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HomeAccount Service Manager

Account Service Manager

$$$

Job in a nutshell:

Join our dynamic team as an Account Service Manager, where you’ll lead and inspire a thriving workforce of over 1000 professionals.

Your mission: to cultivate and elevate client relationships, steering the seamless execution of cutting-edge IT infrastructure projects. We’re seeking a strategic thinker with unparalleled leadership prowess and exceptional client engagement skills to make an impact in this pivotal role. If you’re ready to elevate your career and be at the forefront of innovation, apply now!

What will you be doing:

  • Operational leadership of teams.
  • Lead and manage a global team of over 1000 staff members, providing guidance, coaching, and support to ensure high performance.
  • Develop and implement strategies to enhance team efficiency, productivity, and overall effectiveness while improving performance.
  • Foster a positive and collaborative work environment, promoting a culture of continuous improvement.
  • Make strategic decisions regarding staffing levels, talent development, and organizational structure.
  • Oversee the recruitment and onboarding process for new staff, ensuring a skilled and motivated workforce. Customer engagement and communication.
  • Build and maintain strong relationships with senior customer leaders, understanding their business goals, operational challenges, and IT service needs.
  • Act as the senior operations point of contact for clients, addressing concerns, resolving issues, and ensuring client satisfaction.
  • Collaborate with clients to identify opportunities for service improvements and innovation.
  • Communicate effectively with customer with data analysis, clear presentations, risk letters and compelling summation of activities.
  • Drive the development of long-term relationships with key clients, positioning the company as a trusted partner in their IT infrastructure strategy. Contract and financial management.
  • Control of contract implementation to achieve contractual margin through cost control. •
  • Ensure increased activity, profitability, and customer satisfaction (at tactical level).
  • Ensure that the contract and service are delivered as planned, in line with service commitments, and remain adapted to the customer’s business.
  • Manage the contractual landscape (including third parties).
  • Establishment and operation of risk management, following the Atos risk processes.
  • Support of invoicing and financial processes for the contract.

Requirements:

  • At least 10 years’ experience as an executive service delivery leader.
  • Experience on managing large teams is a must (500+ people onshore and offshore)
  • Strong vendor management experience
  • Over 15 years of IT infrastructure services and project management.
  • Extensive knowledge of customer business particularly in media and entertainment (preferred)
  • Over 15 years experience of IT outsourcing contract and customer management.
  • Experience leading a large global team with direct and indirect reporting structures.

Atos

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Crew Call: Various Positions for ULB TV Movie

Job Description:
An ultra-low-budget (ULB) TV movie is seeking dedicated crew members for a 13-day shoot in the metro Atlanta/Marietta, GA area. This is a local hire or work-as-local opportunity, with no lodging or travel provided. We’re looking for passionate professionals ready to bring their expertise to a collaborative environment.

Open Positions:

  • Coordinator
  • Production Designer & Props
  • Costume Designer
  • Sound Mixer
  • 1st & 2nd Assistant Directors (AD)
  • Gaffer & Key Grip
  • 1st & 2nd Assistant Camera (AC)
  • Hair & Makeup Artists
  • Production Assistants (PAs)

Job Responsibilities:

  • Collaborate with the production team to execute a high-quality TV movie within budget constraints.
  • Deliver professional and efficient work in your designated department.
  • Maintain a positive and adaptable attitude on set.
  • Follow the production schedule and meet all deadlines.

Requirements:

  • Previous experience in your respective role is highly preferred.
  • Must be local to the metro Atlanta/Marietta area or willing to work as a local.
  • Reliable transportation to and from set.
  • Strong work ethic, attention to detail, and a team-oriented mindset.

Compensation Details:

  • Ultra-low-budget rates in accordance with ULB guidelines. Specific rates will be provided upon offer.

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Expiration date:
03-22-2024

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